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3306 Respect courses

Complete Git Guide: Understand and Master Git and GitHub

By Packt

GitHub is a Git repository hosting service, but it adds many of its own features. While Git is a command line tool, GitHub provides a Web-based graphical interface. It also provides access control and several collaboration features, such as a wikis and basic task management tools for every project.

Complete Git Guide: Understand and Master Git and GitHub
Delivered Online On Demand21 hours 51 minutes
£88.99

Introduction to Computer Systems Validation

By Research Quality Association

Course Information Join our comprehensive three-day training programme tailored for individuals seeking a foundational grasp of computerised system validation. This course equips participants with essential knowledge to effectively validate systems within their respective organisations for utilisation in GxP (GLP, GCP, GMP, GDP, and GPvP) environments. Attendees will also gain proficiency in auditing validated computerised systems, ensuring compliance with pertinent GxP regulations. Commencing with an overview of regulatory prerequisites and the system life cycle, the course transitions into practical aspects, centered around validating computerised systems and conducting subsequent audits. Engage in a dynamic blend of presentations, interactive discussions, and hands-on practical workshops throughout the course. This course will provide delegates with an understanding of the computerised system validation process, including: Definition of end user requirements Risk management, including supplier assessment and techniques for audit planning Validation planning and reporting Linking system development with good business practices Formal testing and qualification Understanding of data integrity and security issues How to assess system validation documentation to verify compliance. Is this course for you? IT professionals new to implementing computerised systems into regulated environments Quality professionals who monitor or audit computerised systems System owners, end users, tester and project staff. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introduction and Course Objectives 09:45 Why Validate? Regulations and Guidance on Computerised System Validation Overview of the regulations and guidance applicable to CSV and their key expectations. 10:30 Break 10:45 The System Lifecycle The concept of the SLC and the key outputs from it. 12:00 Lunch 12:45 The Validation Process The approach to validation for different system types and a look at some of the key deliverables. 14:00 Project Introduction 14:15 Exercise 1 - User Requirements Capturing, agreeing and documenting the user requirements for a system. 15:15 Break 15:30 Exercise 1 - Feedback 16:00 Risk Management Risk management and its impact on validation. Identifying the deliverables required. Then group discussion on risk assessment for three systems. 17:00 Questions and Answers Answers to any outstanding questions from Day 1. 17:15 Close of Day Day 2 09:00 Supplier Assessment The different approaches to supplier assessment and the things to be considered when assessing a supplier. 10:15 Exercise 2 - Supplier Assessment Planning a vendor audit with a focus on the key validation deliverables. 11:00 Break 11:15 Exercise 2 - Feedback 11:45 Test Overview and Test Planning The different test phases, the purpose of each test phase and things to be considered when planning and reporting testing. 12:45 Lunch 13:30 Test Overview and Test Planning Continued. 14:15 Test Script Design, Execution and Review What a good test script looks like and the key things to consider when creating, executing and reviewing a test script. 15:30 Break 15:45 Exercise 3 - Creating a Test Script Create a test script based on user requirements created on Day 1. 17:15 Close of Day Day 3 09:00 Exercise 3 Feedback 09:30 Infrastructure Configuration and Qualification 10:30 Break 10:45 Validation Reporting Overview of the Validation Report and what should be included in it. 11:15 Maintaining the Validated State The procedures and records needed to ensure the system remains fit for purpose. 12:30 Lunch 13:15 Change Control Key concepts related to making changes to validated systems. 14:00 Data Integrity and Security How can we assure the integrity and security of our data. 15:15 Break 15:30 Course Objectives Summary and Panel Discussion A round up of key learning from the course. 17:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop

Introduction to Computer Systems Validation
Delivered in Manchester or Online
£1,297 to £1,687

Negotiation Skills - Level 5

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Level 5 will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Level 5 course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Level 5 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Level 5 course. ******Courses are included in this Negotiation Skills - Level 5 Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Level 5 course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Level 5 Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Level 1 Business Management*** Course Curriculum: Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises ---------------- ***Level 3 Business Administration*** Course Curriculum: Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management ---------------- Assessment Method After completing each module of the Negotiation Skills - Level 5, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Level 5 could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills - Level 5 course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills - Level 5
Delivered Online On Demand13 hours
£12

Gestalt Therapy

4.7(160)

By Janets

Gestalt therapy is a method of psychotherapy that helps you to focus on the present and realise what is really happening in your life right now, rather than only emphasising on past experiences. Instead of simply talking about past conditions, gestalt therapy encourages you to experience them through re-enactment. Janets introduces the gestalt therapy training course for anyone aspiring to or already working in this sector. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. After taking the course, you'll have the skills and knowledge to perform effectively in this profession. Moreover, you will be introduced to Gestalt Therapy theory, including various techniques and beliefs of Gestalt. You will learn to use this therapy in sessions in the most effective manner, with practical guidance. This online Gestalt training course comprises 31 units that you can complete within 4 hours. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed from any corner of your choice. Why Choose this Course? Upon successful completion of this gestalt therapy course, you'll be able to:  Achieve certification (e-certificate upon successful completion) Get access to educational modules instructed by the experts Schedule a flexible study time, learn at your own pace, using your preferred device (computer, tablet, mobile, etc.) Receive instant feedback through mock tests and multiple-choice assessments Contact 24/7 help desk available via our email and live chat teams Find Teacher Support during weekdays Ascertain gestalt therapy principles and exercises Learn the gestalt therapy techniques Course Design The gestalt therapy training is delivered through our e-learning platform and accessible with any internet-connected device like computer, laptop, or smartphone. No formal deadlines or teaching schedules are included, ensuring a flexible study plan.  The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the gestalt therapy training course successfully, you'll get an e-certificate. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Anyone wanting to gain comprehensive knowledge and inherent experience in this industry are suitable for this level 2 course. Therefore, no additional qualification is compulsory for the course. Besides, professionals from this field have designed this course that ensures its high quality. This makes the course an excellent opportunity for all enthusiasts from any backgrounds to attain in-depth knowledge of this profession. Course Content Introduction About the Instructor FREE 00:03:00 About the Course 00:05:00 What is Psychotherapy 00:10:00 Introduction to Gestalt Therapy What is Gestalt Therapy 00:09:00 The origins of Gestalt Approach 00:12:00 Psychoanalysis & Gestalt approach 00:09:00 Forms of Psychotherapy 00:11:00 Therapeutic Relationship in Gestalt therapy 00:11:00 Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt therapy 00:09:00 Gestalt 'Present' Awareness 00:10:00 The concept of 'Respect' 00:06:00 The concept of 'Social Responsibility' 00:07:00 The Concept of 'Relationship' in Gestalt 00:08:00 Phenomenological Method 00:06:00 The Essence & Principles Dialogical Relationship 00:06:00 Field Theoretical strategies 00:07:00 Experimental Freedom 00:06:00 The Theory of Change 00:09:00 The concept of 'Mindfulness' 00:11:00 Gestalt Therapy Techniques Exercise and Experiments 00:05:00 The Empty Chair Technique 00:09:00 Discussing 'dreams' (Dream Work) 00:10:00 Exaggeration & Repetition 00:05:00 Guided Imagery and Fantasy 00:11:00 Suppressive Techniques 00:09:00 Working with 'Unfinished Business' 00:09:00 Forms & Methods of Therapy Working with Couples 00:00:00 Working with Groups 00:00:00 Pros & Cons of Gestalt Therapy The Strengths of Gestalt approach 00:00:00 Critiques & Limitations 00:00:00 Thank You and Good Bye! 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Gestalt Therapy
Delivered Online On Demand3 hours 33 minutes
£25

Mushroom Growing Diploma

4.7(26)

By Academy for Health and Fitness

Deal Price is Active! Save Now- £400! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Mushroom Growing Course might help you get there! Expand your expertise with high-quality training - study the Mushroom Growing and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Mushroom Growing online training course. This Diploma in Mushroom Growing at QLS Level 5 Course course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to this Mushroom Growing course substantial and easier than ever! The Mushroom Growing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mushroom Growing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created the Mushroom Growing course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Mushroom Growing Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** >> Diploma in Mushroom Growing at QLS Level 5 << Module 01: Introduction to Mushroom Cultivation What Are Mushrooms? Benefits of Mushroom Culture Mushrooms in Ecosystems Techniques for Mushroom Cultivation Cultivation Process Preparation for Mushroom Growing Module 02: Identifying Edible Mushrooms Necessity of Identification Mushroom Hunting Equipment Suitable Hunting Time Places to Look for Mushrooms Picking Wild Fungi Identification Notes Poisonous Fungi Species to Avoid Module 03: Mushroom Culture Part One What are Mushroom Cultures? Spore Prints Liquid Culture (LC) Tissue Culturing to Liquid Culture Making a Spore Syringe LC or Spore Syringe to LC Transfer Agar Plate or Slant to LC Transfer Grain or Sawdust Spawn to LC Transfer Module 04: Mushroom Culture Part Two Agar Culture Preparation of Agar Medium Tissue Culturing to Agar Inoculating Agar with Spores Module 05: Mushroom Spawning Developing Grain Spawn Spawning Spawning Methods Spawning Environment Super Spawning Supplementation at Spawning Supplementation at Casing (S.A.C.) Module 06: Mushroom Compost Part One Necessity of Composting Phase-1 Composting Supplements Composting Elements Pre-Wetting Building Compost Pile Composting Tools Characteristics of the Compost at Filling Module 07: Mushroom Compost Part Two Phase-2 Composting Phase-2 Room Design Phase-2 in Bulk Module 08: Making and Casing Mushroom Beds Mushroom Beds Mushroom Bed Conditions Bed Making Site Bed Making Time Building a Mushroom Bed Casing Mushroom Beds Using Peat Casing Preparation Casing Application Casing Moisture and Mycelial Appearance Module 09: Mushrooms Growing Conditions The Conditions Needed to Grow Mushrooms Sanitation and Techniques to Avoid Contamination Module 10: Growing Mushrooms Outside 'Lasagna' Mulching for Growing Procedure for Lasagna Mulching Growing Mushrooms on Logs Procedure for Growing Mushrooms on Logs Module 11: Harvesting and Storing Mushrooms When to Harvest? How to Harvest? Spore Printing Storing Mushrooms Storing Mushrooms without Refrigerator Drying Mushrooms Freezing Mushrooms Module 12: Mushroom Business Starting the Business Marketing Mushrooms Customer Base Running the Business Assessment Process Once you have completed all the modules in the Substance Misuse Outreach Worker course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Substance Misuse Outreach Worker course. You'll also be provided with an assignment for further assessing your newly-gained knowledge & skills which is optional to submit. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This Mushroom Growing will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Mushroom Growing program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Mushroom Growing at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Mushroom Growing at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Mushroom Growing Diploma
Delivered Online On Demand3 weeks
£14

Business Management Course

4.7(26)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Business Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. >> Course Curriculum << Module 01: Introduction to Business Management What Is Business Management? Management in Industry The Roles of an Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Operations Management The Concept of Product: Goods & Services Operations Management Defined The Operation System The Operations Objectives Factors to Consider Role of Operations Manager Module 03: Introduction to Business Analysis Definition Context Core Concepts Importance Knowledge Area Key Terms Module 04: Strategic Analysis & Product Scope Introduction What Is Strategy? Strategy Development External Environment Analysis Porter's Five Forces Model Internal Environment Analysis Degree of Actual & Potential Competition Competitive Strategy Analysis Achieving & Sustaining Competitive Advantage Module 05: Project Management What is Project Management? Constraints of a Project Project Life Cycle Understanding the Project Life Cycle Module 06: Business Development & Succession Planning Definition Laying the Groundwork to Develop a Business SWOT Analysis Process of Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Module 07: Business Process Management Fundamentals The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase Module 08: Planning & Forecasting Operations Demand & Forecasting Things to Know About Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Relationship of Cost Structure to Pricing Module 09: Performance Management Definition Components The Three Phases of Performance Management Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Module 10: Management of Cash & Credit Cash Management The Need for Cash Cash Budget What Is Cashflow? Cash Flow Problems Remedies for Cash Flow Problems Credit Management Module 11: Managing Risk & Recovery Introduction Planning Identifying Risks Creating Risk Categories Identifying the Project Risks Investigating the Results of Risk Identification Module 12: Quality Management Introduction Quality Policy Determination Benefit/Cost Analysis Preparing for Quality Control Quality Assurance Applying Module 13: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 14: Business Environment Importance Types of Business Environment Social Responsibility of a Business Ethics Module 15: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 16: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 17: Human Resource Management HRM Models of HRM The Role of the HR Department Aims of HRM HRM & personnel management Module 18: Motivation & Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 19: Customer Service Introduction The Power of Positive Thinking in Customer Service Types of Difficult Customers & How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Module 20: Time Management Activities Planning & Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 21: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management Course has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Management - Course. Enrol on the Business Management Course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Business Management Course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Business Management Course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Management Course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this Business Management Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Business Management Course
Delivered Online On Demand9 hours
£12

Medical Sales Representative

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Medical Sales Representative Course might help you get there! Expand your expertise with high-quality training - study the Medical Sales Representative and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Medical Sales Representative online training course. This Medical Sales Representative online training course is accredited by CPD with 10 CPD points. Students can expect to complete this training course in around 08 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Medical Sales Representative course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Medical Sales Representative course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Medical Sales Representative course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Medical Sales Representative program. Experts created the Medical Sales Representative course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Medical Sales Representative Course Module 01: Introduction to Pharmacy Pharmacy What is a Profession? The Business of Pharmacy Types of Pharmacy Module 02: History & Development of Pharmacy The Origins of Pharmacy The Organisation of Pharmacy The Professionalisation of Pharmacy Pharmacy in The National Health Service Module 03: The Pharmacy Team Pharmacy Support Team Medicine Counter Assistants Dispensing/Pharmacy Assistants Pharmacy Technician Pharmacist Module 04: Training of the Pharmacy Team Training Needs Analysis Training Methods in the Pharmacy On-the-Job Training Off-the-Job Training Making a Presentation Using Role-Play Module 05: Standards for Pharmacy Professionals The Importance of Having Standards The Standards of Pharmacy Students & Trainees Applying the Standards The Nine Standards Person-Centred Care Work in Partnership Communicate Effectively Maintain, Develop & Use Professional Knowledge & Skills Use Professional Judgement Behave in a Professional Manner Respect & Maintain a Person's Confidentiality & Privacy Speak Up Demonstrate Leadership Module 06: Pharmacy Practice Clinical Pharmacy Practice Medicines Optimisation Pharmaceutical Consultation Clinical Pharmacy Functions & Knowledge Module 07: Health & Safety in the Pharmaceutical Industry Basic Laboratory Safety Health & Safety in the Pharmacy Module 08: Legislation on Public Health and Health Service (Part 1) Public Health Act (Northern Ireland) 1967 Public Health (Control of Disease) Act 1984 Summary Module 09: Legislation on Public Health and Health Service (Part 2) National Health Service Act 2006 Summary Module 10: Legislation on Public Health and Health Service (Part 3) Public Health etc. (Scotland) Act 2008 Summary Module 11: Legislation on Public Health and Health Service (Part 4) Health and Social Care Act 2012 Summary Module 12: Introduction to Sales What is Sales? Basic Rules of Sales Improving Sales Skills Sales Agents Module 13: Sales Growth Getting Personal in Selling Mastering Multichannel Sales Blending Remote Sales and Field Sales Integrating Online and Offline Engaging Customers Early Module 14: Sales and Marketing Marketing's Relationship to Sales Old Rules of Marketing New Rules of Marketing Reaching Buyers Directly Dealing with Customers Building Marketing and PR Plan Module 15: Communication Skills Introduction to Communication Communication Styles The Four-Quadrant System Listening Skills Roles and Situations Affect Communication Styles Strategies for Improving Communications Changing Profiles Module 16: Sales Negotiations What Is Involved in Sales Negotiations? Selling and Negotiating The Basics of Sales Negotiations Principles of Sales Negotiation Stages of Negotiating Negotiating Crimes Effective Sales Negotiators Module 17: Tips and Tricks for Sale Bad Advice on the Internet Using Email for Sales Closing Sales Ideal Selling Process Verifying Information Avoiding Common Mistakes Assessment Process Once you have completed all the modules in the Medical Sales Representative course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Digital certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Medical Sales Representative
Delivered Online On Demand8 hours
£12

Ladder Safety Training

4.7(26)

By Academy for Health and Fitness

Super Saver Offer; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Ladder Safety Course might help you get there! Expand your expertise with high-quality training - study the Ladder Safety and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Certificate in Ladder Safety Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Ladder Safety substantial and easier than ever! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Ladder Safety course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Ladder Safety training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Key Topics to Be Covered by Course: Understanding the essentials of ladder safety and its importance in the workplace Choosing the right class and model of a ladder for a task Inspecting the components of a ladder and assessing overall risk Setting up ladders and ensuring they are well maintained and stored Keeping a ladder safe and secure during active use Experts created the Ladder Safety course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the Ladder Safety course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of the course: Certificate in Ladder Safety Training at QLS Level 3 Module 01: Introduction to Ladder Safety What is Ladder Safety? Ladder Safety Essentials Importance Identifying When a Ladder is the Best Access Equipment Summary Module 02: Ladder Classifications and Uses Types of Ladders Standards and Classification of Ladders Choosing Ladder on Basis of Material Selecting the Right Ladder Module 03: Pre-use Safety Inspections and Risk Assessment Pre-use Checks of Ladder Condition of the Equipment Detailed Inspections Risk Assessment Module 04: Setting Up and Safe Use of Ladders Positioning All Types of Ladders Setting Up Leaning Ladders Learning Ladders in-Use Setting UP Stepladders Stepladders in-Use Ladder Storage and Maintenance Module 05: Placement Considerations and Securing a Ladder Should a ladder be used? Types of the ladder Use and Users of ladders Checking ladders Positioning ladders Securing ladders Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Ladder Safety course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate in Ladder Safety Training at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Ladder Safety Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Ladder Safety Training
Delivered Online On Demand6 days
£12

Construction Site Supervisor Training

4.7(26)

By Academy for Health and Fitness

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Certificate in Construction Site Supervisor at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This Construction Site Supervisor Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS after completing the Construction Site Supervisor course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Certificate in Construction Site Supervisor at QLS Level 3 Module 01: Introduction to Construction Management This course module covers the following topics: Introduction Market Size and Its Importance Features of the Construction Industry Productivity and Labour Quality The Role of the Construction Supervisor Summary Assessment Module 02: Preliminary Site Investigation & Site Organisation This course module covers the following topics: Building Types Zoning and Other Factors Environmental Impact Study (EIS) Location and Site Selection Criteria Structure of Rock Construction at Rock Sites Engineering Geology Flood Plains and Flood Protection Factors Affecting Site Exploration Summary Assessment Module 03: Construction Site Layout Planning and Temporary Facilities Management This course module covers the following topics: Introduction to Site Layout Planning Consequences of an Unplanned Construction Site Layout Elements of Site Layout Planning Temporary Facilities Characteristics Temporary Facility Identification and Sizing Summary Assessment Module 04: Site Management This course module covers the following topics: Site Boundaries Access Roads Provision of Services Accommodation for Staff Disposal of Waste Site Logistics Hoardings Site Security Summary Assessment Module 05: Cost Management This course module covers the following topics: Cost Estimates Cost Types Construction Cost Estimate Detailed Cost Tendering Cost Estimate Cost Estimate to Project Control Economic Analysis of Project Cost Cash flow Calculation Summary Assessment Module 6: Health and Safety in Construction Management This course module covers the following topics: Legal Obligations Financial Costs of an Accident Moral Obligations & Self-Preservation The Impact of an Accident On Others Important Rules and Regulations for the Construction Industry Health and Safety File Welfare Requirements Managing Safety Within the Construction Industry Summary Assessment Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Construction Site Supervisor at QLS Level 3 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Certificate in Construction Site Supervisor at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Construction Site Supervisor course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Construction Site supervisor Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Construction Site Supervisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Construction Site Supervisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate in Construction Site Supervisor at QLS Level 3 Hard copy certificate - £89 After successfully completing this Certificate in Construction Site Supervisor at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Construction Site Supervisor Training
Delivered Online On Demand7 days
£12

Airport Management and Customer Service

4.7(26)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Airport Management and Customer Service Course might help you get there! Expand your expertise with high-quality training - study the Airport Management and Customer Service and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer Service online training course. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer service online training course. This online training course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Airport Management and Customer service, you can achieve your dreams and train for your ideal career. The Airport Management and Customer service provide students with an in-depth learning experience that you can work through at their own pace to enhance your professional development. This cover everything you need in order to progress in your chosen career. Enrolling on this will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. The course have been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Airport Management and Customer service course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Airport Management and Customer service straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of this Course Our course consist of the following learning modules: Module 01: Introduction Airport Air Transportation Network Frequent Questions Airport Management The UK Airport Expansion Plans Airport Classifications Module 02: Ownership City/County Authority In contrast to Traditional Public Sector Contrast to Private Sector Module 03: Organization The Four Inputs to Production Variations among Airports Board Organization Board/Staff Relationship The Airport Manager's Split Personality Module 04: Economic Structure Expense Profile Revenue Profile Relationship of Revenue and Expense Reasons for Variance Module 05: Structure of Relationships Airlines Concessionaires General Aviation Civil Aviation Authority Responsibilities State Aeronautics Agencies Module 06: Operations and Maintenance Inspection Program Communications Security Aircraft Rescue and Fire Fighting Snow Removal Emergency Operations Wildlife Management Maintenance Module 07: Master Planning Procedure Criticisms Forecasting Module 08: Civil Aviation Responsibilities Civil Aviation Authority Regulations in the UK The Civil Aviation Authority Legislation Module 09: Aircraft Trading, Finance and Leasing Aircraft Registration Mortgage Registration Tax Implications for Aircraft Trading Module 10: Litigation and Dispute Resolution Rights of Detention Common-Law The Bills of Sale Acts Civil Procedure Rules Types of Remedy Module 11: Environmental Issues Airport Noise Air Quality Hazardous Substances Key Local Environmental Impacts Module 12: Performance Measurement Advantages Pitfalls Political Manipulation Activity Measures Anomaly Measures Market Affordability Human Resources Other Measurements Benchmarking Module 13: Comparison to Foreign Airports Different Aviation Cultures Different Government Involvement Different Definitions of Airport Different Markets Served The Propensity to Travel General Aviation Module 14: Future Directions Removal of Government Subsidy Putting It All Together Looking Forward Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Airport Management and Customer service Course Right for You? This Airport Management and Customer service course is ideal for anyone interested in this topic and who wants to learn more about it. This Airport Management and Customer service will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Airport Management and Customer service course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Airport Management and Customer service program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Airport Management and Customer service course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Airport Management and Customer service course. Career path This Airport Management and Customer service course will help you to kickstart or take your career in the relevant sector to the next level. This course service will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Airport Management and Customer Service
Delivered Online On Demand3 hours
£12