65 Resilience courses in Mildenhall

This 6-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help.

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

This dynamic programme empowers attendees to enhance their emotional intelligence, forge meaningful connections in every interaction, engage in impactful coaching conversations, and cultivate resilience and psychological safety. Through interactive workshops, compelling discussions, and practical exercises, participants will acquire skills and insights necessary to foster a space for collaboration helping shape an environment of trust and openness in their professional and personal spaces

Give your team the tools they need to thrive! Sign up for our 90-minute interactive workshops this September and October. From imposter syndrome to motivation, we’ve got you covered. Contact us at info@wearyourcape.co.uk to book.

An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.

Every Wednesday at 18:30 – 19:45 Embark on a journey with the RAD Grade 4 program at M&L School of Performing Arts, where students deepen their ballet and character dance exploration within a curriculum that champions artistic expression and technical refinement. Aligned with a higher educational standard, this level mirrors the progression and complexity expected of students ready to embrace more challenging aspects of ballet. Set to an eclectic mix of music that enriches the ballet experience, our Grade 4 classes are designed to advance students’ technical skills, musicality, and performance artistry. As part of this curriculum, students engage in a sophisticated exploration of ballet that encourages them to express themselves with greater confidence and complexity. Through a blend of traditional and character dance, learners are motivated to refine their understanding of ballet, finding a profound sense of achievement and joy in their evolving capabilities. At this pivotal grade, character work becomes more intricate, introducing students to new cultural dances that enhance their technical repertoire and broaden their appreciation for the diversity of dance traditions. This expansion of knowledge and skill not only equips students with a richer set of technical abilities but also fosters a deep appreciation for the art of dance, guiding them toward a path of lifelong engagement and accomplishment in ballet. Why RAD Grade 4 Ballet Lessons Are Key for Your Child’s Development: Physical Fitness: Focused on improving flexibility, strength, and coordination, ballet at this level offers a rigorous approach to physical health and technical agility. Elevated Self-Expression and Confidence: As students master more complex dance sequences, they experience enhanced self-expression and a significant boost in self-confidence. Increased Discipline and Focus: The complexity of Grade 4 routines demands a higher level of discipline, concentration, and attention to detail, preparing students for success in all areas of life. Deepened Musical Appreciation: With a diverse musical selection, students deepen their understanding of rhythm and musicality, enriching their overall dance experience. Fulfillment in Movement Mastery: Emphasizing the precision and elegance of ballet, our curriculum ensures that students find fulfillment in the mastery of each movement. Enhanced Social and Leadership Skills: Group ballet classes encourage not only social interaction but also leadership and teamwork skills, as students often work together to perfect routines. Cultural Exploration and Appreciation: Incorporating a wider array of character dances, Grade 4 enriches students’ cultural knowledge and appreciation for the global dance community. Superior Coordination and Posture: This grade focuses on refining coordination and posture, essential for the development of a poised and graceful dancer. Life Skills for Future Success: Ballet at this level teaches resilience, time management, and goal-setting, equipping students with skills vital for future academic and personal success. Preparation for Ballet Studies: Setting a strong foundation for higher levels of dance education, Grade 4 prepares students for continued growth and achievement in ballet and beyond. Why M&L School of Performing Arts Is Your Choice for Grade 4 Ballet: Choosing M&L School of Performing Arts for Grade 4 ballet means joining a community that is deeply committed to fostering artistic excellence and personal growth. Inspired by our foundational love for dance and music, we provide a supportive environment where students are encouraged to push their boundaries, explore their artistic potential, and celebrate their progress. Here, learners find not just technical training but a nurturing space that honors their journey towards becoming accomplished dancers. Enroll your child in our RAD Grade 4 ballet program, and witness their transformation into confident, expressive, and technically skilled artists. Become part of our story at M&L School of Performing Arts, where every dancer’s dream is nurtured with passion, dedication, and a deep commitment to the art of ballet. Book first lesson here: https://mandlschoolofperformingarts.com/book-first-lesson/

Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change

Every Wednesday at 16:15 – 17:30 Step into the captivating realm of the RAD Grade 2 ballet program at M&L School of Performing Arts, where the essential elements of ballet and character dance unfold within a curriculum that treasures the harmony of emotion and technique. This singular grade is a meticulously designed chapter in the ballet journey, offering young dancers the opportunity to revel in the dynamic blend of grace and strength that ballet commands. Nestled within a musical panorama that crosses centuries of dance heritage, our Grade 2 classes beckon students to dive deeper into the artistry of ballet and character dance. This grade serves as a pivotal moment, building upon the joy of movement discovered in earlier levels and encouraging a richer, more nuanced expression of ballet’s technical facets. Here, students are guided to explore their dance potential more fully, expressing themselves with renewed confidence and precision. Grade 2 in the RAD curriculum marks a delightful expansion in the breadth of character dance, presenting students with the chance to explore beyond the foundational steps and into a world rich with cultural diversity and expressive storytelling. The focus on character dance at this level enriches students’ understanding and appreciation of dance’s global tapestry, fostering a versatile approach to ballet that values both tradition and innovation. Why Choose RAD Grade 2 Ballet Lessons for Your Child? Holistic Physical Development: Focused on enhancing flexibility, strength, and coordination, Grade 2 ballet fine-tunes the physical attributes essential for dance. Boost in Self-Expression and Confidence: This grade empowers children to express complex emotions and stories through dance, nurturing a profound sense of self-confidence. Sharpened Discipline and Focus: The precise learning structure of Grade 2 ballet hones discipline, cultivates meticulous attention to detail, and strengthens concentration. Enriched Musical Appreciation: Grade 2 introduces students to an expanded array of musical styles, deepening their rhythmical understanding and appreciation for dance music’s diverse expressions. Joy and Fulfillment in Movement: Emphasizing the pleasure found in each step, leap, and turn, our curriculum encourages students to experience the genuine joy of dance. Social and Teamwork Skills: Ballet classes at this level offer a nurturing environment for developing friendships, learning about teamwork, and enhancing social skills through cooperative performances. Cultural Engagement and Awareness: Exploring character dances introduces students to a broader spectrum of the world’s dance heritage, enriching their cultural perspective and appreciation. Enhanced Coordination and Posture: Ballet at Grade 2 continues to improve overall body coordination and promotes the maintenance of good posture, contributing to a healthy and balanced lifestyle. Development of Important Life Skills: The discipline and perseverance learned through ballet are invaluable, teaching children time management and resilience in the face of challenges. Foundation for Future Learning: Laying a solid foundation for further ballet studies, Grade 2 enriches cognitive abilities and prepares students for the next steps in their dance education. Why M&L School of Performing Arts Is Uniquely Suited for Grade 2 Ballet: Choosing M&L School of Performing Arts for Grade 2 ballet means entering a world where passion for dance and music transforms into a tangible journey of growth and discovery. Inspired by our own experiences and fueled by a deep commitment to dance education, we offer a space where young dancers flourish under the guidance of RAD-certified instructors. Here, your child will not only advance in ballet but will also develop a deep-seated love for the arts, nurtured within a community that values creativity, discipline, and artistic integrity. Enroll your child in the RAD Grade 2 ballet program at M&L School of Performing Arts, and witness their transformation into a more confident, expressive, and technically proficient dancer. Join our family, where every class is a step toward cultivating passionate, skilled artists ready to embrace the vast world of dance. Book first lesson here: https://mandlschoolofperformingarts.com/book-first-lesson/

Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.