918 Resilience courses delivered Online

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

Dive into the World of GDPR and Network Security and Unlock Lucrative Career Opportunities in the UK! In this digital age, where data protection and cybersecurity have become paramount, GDPR and network security professionals are in high demand. With annual salaries ranging from £40,000 to £90,000 and beyond, this bundle offers an exciting pathway to a rewarding and well-compensated career. As the importance of data protection and network security continues to grow, businesses seek experts who can navigate the complexities of GDPR compliance and safeguard their networks against cyber threats. Our exclusive bundle combines two comprehensive courses to equip you with the skills and knowledge needed to excel in these critical domains. Each course in this GDPR and Network Security bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This GDPR and Network Security bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: GDPR Computer Networks Security from Scratch to Advanced Learning Outcomes: Gain a comprehensive understanding of the General Data Protection Regulation (GDPR) and its impact on organisations. Learn how to implement data protection policies, procedures, and controls effectively to ensure GDPR compliance. Develop the skills to identify, assess, and manage the risks of handling personal data. Acquire a deep understanding of computer networks, their vulnerabilities, and the tools and techniques for securing them. Learn advanced network security concepts, including encryption, intrusion detection, and incident response. Gain practical knowledge of implementing network security measures to protect against cyber threats and ensure data integrity. Our GDPR and Network Security bundle offers you a comprehensive learning experience that combines two essential courses designed to equip you with the knowledge and skills needed to excel in these critical domains. In an era where data privacy and network integrity are paramount, this bundle will empower you to navigate the complexities of GDPR compliance and defend against cyber threats. In this course, you will delve into the intricacies of the General Data Protection Regulation (GDPR). You will gain a comprehensive understanding of the principles, legal requirements, and implications of GDPR compliance. Learn how to assess data protection risks, develop and implement data protection policies, and ensure the privacy and rights of individuals are respected. This course will equip you with the knowledge and skills necessary to navigate the complex landscape of GDPR and become a trusted expert in data protection. This course is a journey from the fundamentals of computer network security to advanced concepts. Explore network vulnerabilities, encryption methods, intrusion detection systems, and incident response techniques. Gain hands-on experience securing computer networks, implementing access controls, and mitigating cyber threats. By the end of this course, you will have the skills and expertise to safeguard networks, protect sensitive data, and contribute to the resilience of digital infrastructures. Join our GDPR and Network Security Bundle today and equip yourself with the skills to protect valuable data, ensure regulatory compliance, and fortify networks against ever-evolving threats. Whether you're a data protection officer, an IT professional, or someone looking to enhance their cybersecurity skills, this bundle will empower you to thrive in this high-demand field. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: IT professionals are looking to specialise in GDPR compliance and network security. Data protection officers are responsible for ensuring GDPR compliance within organisations. Security analysts and professionals seek to enhance their network security knowledge and skills. Business owners and managers who want to understand the implications of GDPR and secure their networks effectively. Individuals interested in pursuing a career in data protection, cybersecurity, or network security. Career path Our course will prepare you for a range of careers, including: Data Protection Officer: £40,000 to £70,000 per year GDPR Consultant: £50,000 to £90,000 per year Network Security Specialist: £45,000 to £80,000 per year Security Analyst: £40,000 to £70,000 per year Compliance Manager: £45,000 to £80,000 per year Cybersecurity Consultant: £50,000 to £90,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing GDPR and Computer Networks Security from Scratch to Advanced, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Remember how incredibly Tom Cruise managed to get past the security in Mission: Impossible? Well, you may not have encountered such a creative burglar in real life, but we cannot ignore the possibility of unlawful activities in our everyday life. Our CCTV Surveillance and Security Management Program bundle allows you to develop the knowledge needed to become a proficient CCTV operator and a trusted safety guardian. In the UK, the starting income in this field is £17K, but depending on the region and your expertise, you might make up to £50K annually. We include essential courses in this specially crafted bundle - CCTV Operator and Security Management Diploma. Whether you're seeking to enter the security industry or looking to upgrade your existing skills, this bundle is your gateway to a world where vigilance meets innovation. Embark on a fulfilling career path that combines responsibility, professionalism, and the chance to make a real impact. Each courses in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This CCTV Surveillance and Security Management Program bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Course 1: CCTV Operator Course Course 2: Security Management Diploma Learning Outcomes: Understand the operational requirements of a CCTV system and demonstrate proficient CCTV operator skills and abilities. Monitor CCTV cameras proficiently and conduct watch surveillance activities to ensure safety, protection, and incident management. Follow data protection regulations and legal considerations such as privacy laws, consent requirements, and data handling best practices. Understand the principles and practices of security management, including risk analysis, physical and information & cyber security, and fraud prevention. Apply effective security management strategies and measures, such as implementing security policies and risk reduction techniques. Demonstrate knowledge and their practical applications in security investigations, threat awareness and emergency response procedures. The CCTV Operator course teaches you how to operate CCTV cameras and other relevant systems. We describe effective ways a CCTV operator can monitor CCTV cameras and demonstrate how such video surveillance systems uphold safety and security. In addition, we go over the General Data Protection Regulation (GDPR) in the UK and explain how it influences CCTV operators. Finally, we outline the employment criteria of a CCTV operator to assist you in getting started in this sector. This bundle will guide you to analyse the risks, implement protective measures, and navigate the ever-evolving landscape of cyber security and fraud prevention. With our well-designed modules on physical and information security protection, business resilience, and crisis management, you'll gain the understanding to safeguard assets and ensure the continuity of operations. Don't miss this opportunity to gain a competitive edge and establish yourself in the realm of security. Secure your spot in the CCTV Surveillance and Security Management Program today to elevate your career prospects and contribute to a safer world. Enhance your watchful eye, and protect what matters most! Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Security Management at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for the following: Aspiring CCTV operators who want to acquire the knowledge and skills to operate and manage CCTV systems effectively. Security professionals like security personnel, security guards, or individuals already working in the security industry. Facility managers are responsible for overseeing the security and surveillance operations of various facilities. Law enforcement and public safety personnel, such as police officers, security officers, or other law enforcement professionals. Security consultants provide services like risk assessment, design of the system, and implementation. Individuals seeking career advancement wish to broaden their knowledge to explore new job opportunities. Career path People can pursue careers: CCTV Operator - £22,000 to £24,000 per year Control Room Operator - £17,000 to £49,000 per year Surveillance Operator - £19,000 to £36,000 per year Security Officer - £18,000 to £32,000 per year Security Supervisor/Manager - £25,000 to £38,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 QLS Endorsed Certificate Hard copy certificate - £109

Cognitive-behavioural therapy (CBT) is the most widely used evidence-based practice for improving mental health. It is a form of psychotherapy that treats problems and boosts happiness by modifying dysfunctional emotions, behaviour and thoughts. It a talking therapy that can help you to manage your problems by changing the way you think and behave. Unlike other traditional treatment, CBT focuses on solutions and encourage the patients to challenge distorted cognitions and change destructive patterns of behaviour. The Cognitive Behavioural Therapy (CBT) Course course is devoted to CBT approach covering all the essential skills for becoming a counsellor. The course mainly focuses on 'eating disorders' and guides you how to deal with the patients with Anorexia, Bulimia, and Binge Eating Disorder. By finishing the course, you will be able to treat the patients using CBT approach. What Will I Learn? This Complete CBT Certification Programme (Beginner to Advanced) will help you to get in conscious control of your ability to create your life in the shape and form that you want. Therapists who implement CBT into their practice have a solution focused approach that quickly helps their clients to create positive changes that last. The purpose of this program is to train helping professionals and aspiring therapists to deliver effective cognitive behavior therapy. At the end of this course, students will be able to understand and demonstrate the importance of resilience building in cognitive behavioural processes. At the end of this course, students will also be able to action their ability to make appropriate evidence based decisions when working with clients experiencing depression, stress, PTSD and/or anxiety. Requirements Whilst this course includes usual teaching methods, because the course is studying personal and emotional experience as understood in CBT theory and practice, the teaching is less about the dissemination of facts and more about developing an understanding of people, relationships, and the ineffable mysteries of the human mind. The idea's, techniques and processes that are presented throughout this course are immediately applicable in areas such as business, coaching, leadership, marketing and healthcare. This Complete CBT Certification Programme contains elements from all of the principal 'schools' of psychology, and if you are less than fully satisfied with this course, you can claim a full refund within 30 days of purchase. Once enrolled, students have lifetime access to this certification training. The course can be studied on your mobile, tablet, laptop or even via the audio version of the course which is included at no extra cost. The emphasis for the learning within this course is on the countless applications of CBT and how powerful these insights (and techniques) can be used to help both yourself and other people. There are no specific books or articles which must be read by all students. The reading list includes a range of books which tutors and students have found helpful in covering the topics on the course outline. You should be able to use a PC at a beginner level. The course comes accompanied with a range of downloads and worksheets that students are encouraged to print off and work through. Who is the target audience? Students interested in psychology and/or counselling Individuals interested in career (work) related to 'eating disorders' Individuals who want to use knowledge of CBT and 'eating disorders' in their work Individuals who want to work as professional 'counsellors' or 'therapists' Introduction About the Tutor FREE 00:01:00 About the Course FREE 00:02:00 CBT & Therapeutic principles What is CBT (the CBT model) FREE 00:06:00 NICE guidelines FREE 00:04:00 The therapeutic alliance, Trust and Empathy 00:07:00 Ethics of the therapy 00:05:00 The Psychology & Causations of Eating Disorders Eating disorders: Categorisations 00:07:00 Core Psychopathology of Eating Disorders 00:07:00 Co-morbid psychiatric illness 00:07:00 Social and Family factors 00:08:00 Cognitive factors 00:07:00 Emotional factors 00:09:00 The Assessment & Planning First session - Assessment 00:08:00 Dietary and Nutritional issues 00:06:00 Setting Goals with the client 00:07:00 Motivational factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:04:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:07:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing and Reviewing Action plans 00:06:00 Concluding therapy successfully 00:04:00 Follow up and Relapse Prevention 00:05:00 Thank you and Good Bye! 00:02:00 Resources Resources - Cognitive Behavioural Therapy (CBT) Course 00:00:00

Discover a world of boundless opportunities within the mental health, psychiatry, and counselling industry. As societal awareness of mental well-being flourishes, so does the demand for skilled professionals. The "Mental Health, Psychiatry & Counselling" bundle, tailored to the UK context, serves as a gateway for learners to access a world of prospects highly coveted in today's ever-evolving healthcare sector. This Mental Health bundle offers a gateway to diverse opportunities. Whether you aspire to specialise in child and adolescent mental health, comprehend the psychology behind addiction, or unravel the intricacies of motivation, each course nurtures skills that resonate with clinics, educational institutions, and therapeutic practices. By investing in this mental health bundle, you're investing in a future where you can make a tangible difference - empowering individuals to overcome challenges and fostering a society that values mental well-being. The Five CPD Accredited Mental Health, Psychiatry & Counselling Courses are: Course 1: Mental Health and Psychiatry Training Course 2: Child and Adolescent Mental Health Course 3: Schema Psychotherapy for BPD (Borderline Personality Disorder) Course 4: Psychology of Alcohol and Drug Addiction Course 5: Psychology of Motivation Learning Outcomes: Grasp mental health nuances, from basics to advanced techniques like Schema Psychotherapy. Learn tailored guidance for young individuals facing mental health issues. Understand addiction psychology for effective intervention strategies. Acquire techniques for driving positive behavioural change. Develop skills for therapeutic and clinical mental health settings. Promote mental well-being in individuals and communities, contributing to a healthier society. Introducing our comprehensive "Mental Health, Psychiatry & Counselling" bundle, meticulously curated to provide a profound understanding of various aspects of mental well-being. With a focus on "Mental Health," this bundle encompasses five enlightening courses that delve into essential topics in the field. Mental Health and Psychiatry Training Embark on a journey to comprehend the intricacies of mental health and psychiatry. Learn about the latest advancements in diagnosing and treating various mental health conditions while exploring the profound impact of psychological well-being on individuals and society. Child and Adolescent Mental Health Dive into child and adolescent mental health, gaining insights into young individuals' unique challenges. Explore strategies to foster healthy development, address potential concerns, and provide vital support during these formative years. Schema Psychotherapy for BPD (Borderline Personality Disorder) Discover an in-depth study of Schema Psychotherapy tailored to address Borderline Personality Disorder (BPD). Gain the expertise to help individuals with BPD navigate their emotions, thoughts, and behaviours, fostering resilience and growth. Psychology of Alcohol and Drug Addiction Unravel the intricate web of addiction with a focus on alcohol and drug dependence. Delve into the psychological underpinnings of addiction, examining factors that contribute to its development and exploring effective intervention strategies. Psychology of Motivation Explore the driving force behind human actions and behaviours with our Psychology of Motivation course. Grasp the psychological mechanisms that ignite and sustain motivation, applying this knowledge to empower individuals towards achieving their goals. Enrol in our Mental Health, Psychiatry & Counselling bundle for extensive expertise and diverse prospects in hospitals, clinics, education, and community outreach. Prepare for a rewarding journey, creating genuine change through your grasp of "Mental Health." Show off your new skills with a certificate of completion. After successfully completing the Mental Healthcourse, you can order your CPD Accredited Certificates as proof of your achievement. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Future mental health professionals Healthcare practitioners seeking to specialise Educators and school counsellors Those curious about mental well-being Community support advocates UK-focused knowledge seekers After Completing this course, you can later enrol in these courses: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 3 Certificate in Understanding Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) FAA Level 1 in Awareness for Mental Health (RQF) RQF Mental Health Awareness NVQ Level 3 Mental Health Requirements Without any formal requirements, you can delightfully enrol in this Mental Health, Psychiatry & Counselling course. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Some of the career paths related to this field are: Clinical Psychologist Psychiatric Nurse School Counsellor Substance Abuse Counsellor Community Outreach Coordinator Research Assistant in Psychology Mental Health Support Worker The combined salary range for careers in this field typically varies from £25,000 to £60,000 per year.

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Resilience helps people recover from the hardships they experienced in life and propel them forward. So get on the path to become more resilient and cope with life's challenges and adversities by taking this Be Resilient- Stress, Emotion and Relationship Management Course. In this Be Resilient- Stress, Emotion and Relationship Management Course, you'll unveil the secret to a happier and productive life. This course will walk you through the process of stress, emotion and relationship management. It will guide you through overcoming your inner fears to accept new opportunities and relationships that come your way. Moreover, you'll determine the power of optimism and gain confidence to take action on your goals. Finally, you'll know how to help your clients from drowning in fears and make a positive impact in their lives. Enrol today! Learning Objectives Explore the most effective stress management techniques Learn to manage your relationships and emotions Be able to cope with life's challenges Gain the ability to learn from your mistakes Be able to overcome your fears and open doors for new opportunities Identify the power of optimism Who is this Course for? This Be Resilient- Stress, Emotion and Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of stress, emotion and relationship management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successfully completing the Be Resilient- Stress, Emotion and Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Stress Management - Team Leader Stress Management - Manager Stress Management - Controller Stress Management - Assistant Manager Stress Management - Executive Mental Health Nurse Course Curriculum Be Resilient- Stress, Emotion and Relationship Management Introduction 00:11:00 Managing Your Relationships 00:14:00 Managing Your Emotions 00:14:00 Managing Stress 00:13:00 Solving Problems 00:10:00 Learning from Your Mistakes 00:12:00 Facing Your Fear 00:11:00 The Power of Optimism 00:12:00 Believe in Yourself 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Join our Women in Insurance Leadership Workshop and gain insights from industry experts on how to succeed in the male-dominated insurance sector. This workshop is designed to empower women by providing valuable tools and resources to enhance leadership skills, build professional networks, and create a more inclusive workplace culture. Don't miss this opportunity to connect with other women in the industry and take your career to the next level. Register today!

Discover how to make a positive difference – whatever the problem – using the key concepts and skills encompassed in human givens therapy. Accredited CPD: 6 hours With mental health problems affecting ever-increasing numbers of people, there is an economic and moral need for psychotherapy to be as effective as possible. What an inspirational, motivating online brief psychotherapy course!PSYCHIATRIST Why take this course Brief solution-focused therapy has been found (in a meta-analysis of hundreds of efficacy studies) to be far more effective in treating anxiety disorders, depression, phobias, trauma and addiction, than any form of therapy that assumes treatment needs to be long-term. But not all brief psychotherapeutic approaches are the same – some are more effective than others. On his hugely informative online brief psychotherapy course, Ivan Tyrrell distils the essential components you need to make your psychotherapeutic interventions as quick, reliably effective and long-lasting as possible. He clearly demonstrates how, by combining proven psychotherapeutic skills with new insights and techniques derived from the human givens approach (such as how to work more in tune with the brain by using the APET™ model), we can help distressed individuals and families even more effectively. The result is a powerful integrative, bio-psycho-social approach that allows you to work flexibly with each client’s situation – helping them to recover their lives as quickly as possible – and empowering them with new knowledge and skills that will build resilience against future setbacks. Anyone working in the welfare and caring professions can safely introduce these new strategies and concepts into their work – you will also gain a richer knowledge of why so many people have mental and emotional problems. It's impressive how much can be achieved in one session.CASE MANAGER / REGISTERED NURSE What will you learn A clear understanding of why a bio-psycho-social approach should determine how psychological interventions are structured Novel ways to overcome resistance and motivate people The chance to see skilled brief therapy in action (filmed examples) – with moving and riveting case histories How to make a difference fast, even with ‘stuck’ clients New treatments for anxiety, panic attacks, depression, anger, obsessive compulsive disorder (OCD), eating disorders, addictions, relationship/marital/family problems, and to help survivors of abusive relationships more effectively 47 vital tips that will make you more effective How to communicate with the emotional brain Ways to develop rapport quickly and gather good quality information from your clients Knowledge of the APET™ model and why this improves outcomes A better understanding of how emotions affect thought How to use a client’s own language therapeutically A richer knowledge of why so many people have mental and emotional problems and what you can to do help them Why brief psychotherapeutic approaches work so well How to establish clear outcomes and realistic goals The best ways to rehearse success and improve outcomes The importance of metaphor Examples of how to incorporate these strategies into your own practice Increased confidence when working with difficult cases Includes course notes Accredited CPD certificate and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Course Programme Part 1Why brief therapy approaches work so well Part 2How to apply these strategies with your patients/clients Part 3Putting it all into practice: seeing it happen Part 4The six steps of effective brief therapy Who is this course suitable for? Anyone wishing to know more about the best ways to combine brief therapeutic techniques to powerful effect so that individuals can be helped to move on as quickly as possible All health and welfare professionals, including: counsellors, psychotherapists, occupational therapists, speech therapists, clinical psychologists, psychiatrists, psychiatric nurses, midwifes, doctors, health visitors, social or youth workers Anyone who’d like to be able work effectively with each individual they see, in a truly integrated bio-psycho-social way If you’d like to improve your practical counselling or psychotherapy skills so that you can help individuals and families as quickly as possible, this course is for you Anyone curious about why some people get better results than others when working with depression, anxiety disorders and more… This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more