63 Reseller courses

Duration 3 Days 18 CPD hours This course is intended for This course is designed for technical professionals who need to know how to deploy a Cisco NCS 2000 Series Dense Wavelength-Division Multiplexing (DWDM) network with Flex Spectrum. The primary audience for this course includes: Designers Systems engineers and implementation staff Network operations center personnel Technical support personnel who are involved with the deployment, operations, and maintenance of the Cisco NCS 2000 Series Channel partners and resellers Overview After taking this course, you should be able to: Describe the hardware and components required and used with the Flex Spectrum feature Design optical networks in the Cisco Transport Planner software Install the hardware, including multishelf nodes Perform node turn-up and create circuits using the Cisco Transport Controller software Configure optical networks with multidegree ROADM multishelf nodes Configure optical networks with colorless, contentionless, omnidirectional, and MPO cross-connect advanced features Describe and configure the NCS 2000 400-Gbps Xponder line card Add a node to an existing DWDM ring Describe the NCS 2000 Troubleshooting Guide Use the features and documentation with Transport Controller to perform maintenance, testing, and basic troubleshooting The Cisco NCS2000 Deploying 96-Channel Flex Spectrum (OPT201) v3.0 course shows you how to plan, configure, and control optical networks using the Cisco© Network Convergence System (NCS) 2000 series Flex Spectrum platform.The course teaches you how to design Flex Spectrum networks with multi-degree Reconfigurable Optical Add-Drop Multiplexer (ROADM) multi-shelf nodes using the Cisco Transport Planner (CTP) software. Course Outline DWDM and Flex Spectrum Foundation NCS 2000 Chassis and Cards Design ROADM Networks with CTP Hardware Installation and Multishelf Node Turn-Up and Circuit Creation Advanced Feature Networks and Circuits Testing, Maintenance, and Basic Troubleshooting Spectrum Switched Optical Network

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: System Engineers Network Engineers Technical Architects Technical Support Personnel Channel Partners Resellers Overview Upon completing the course, the learner will be able to meet these overall objectives: Describe Cisco SD-Access and how it relates to Cisco DNA Orchestrate a Cisco SD-Access solution using the Cisco DNA Center™ orchestration platform Use the Network Data Platform to demonstrate the assurance and analytics capabilities of SD-Access The Deploying Cisco SD-Access (ENSDA) v1.0 course is an instructor-led, lab based, hands-on course that teaches students how to successfully deploy the Cisco© Software-Defined Access (SD-Access) solution within their enterprise networks. The course discusses how Cisco SD-Access fits into the Cisco Digital Network Architecture (Cisco DNA?). It covers SD-Access fundamentals, provisioning, policies, wireless integration, border operations, and migration strategies. Module 1: Cisco SD-Access Overview Lesson 1: Exploring Cisco SD-Access Lesson 2: Describing the Cisco SD-Access Architecture Lesson 3: Exploring Cisco DNA Center Lesson 4: Configuring Underlay Automation Module 2: Cisco SD-Access Implementation Lesson 1: ISE Integration in DNA Center Lesson 2: Policy Provisioning Basics Lesson 3: Navigating and Managing the Policy Application Workflows Module 3: Cisco SD-Access Border Operations Lesson 1: Cisco SD-Access Deployment Models Lesson 2: Connecting the Fabric to External Domains Module 4: Wireless Integration Orchestration Lesson 1: Integrating Wireless with the Cisco SD-Access Solution Lesson 2: Workflow of Cisco SD-Access Wireless Lesson 3: Cisco SD-Access Wireless Network Design Lesson 4: Cisco SD-Access Wireless Basic Operation Module 5: Cisco SD-Access Assurance and Migration Lesson 1: Cisco Network Data Platform Lesson 2: Cisco SD-Access Migration Strategies

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Duration 3 Days 18 CPD hours This course is intended for Security administrators Security consultants Network administrators Systems engineers Technical support personnel Cisco integrators, resellers, and partners Overview Identify the key components and methodologies of Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection· Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations This course shows you how to deploy and use Cisco AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. Course Outline Introducing Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Network operations center (NOC) operators System administrators System engineers Technical support personnel Channel partners, resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Cisco IOS XR general architecture Introduction to the Cisco IOS XR command line interface (CLI) Basic system configuration Tracing the switch fabric data path Monitoring the Cisco IOS XR system Working within the Cisco IOS XR configuration file system Interpreting Cisco IOS XR error messages and log file messages Creating system core dumps This 4-day course, Introduction to Cisco IOS© XR (IOSXR100), is an instructor led, lab-based, hands-on course, where you learn the fundamental concepts on which the operating system is based and Cisco IOS XR basic operations for configuration, software, file system configuration, and monitoring. Basic troubleshooting for how to troubleshoot problems relating to process failures, frozen processes, and high CPU and memory consumption is also covered. This course introduces you to the features and functions of the Cisco IOS XR Software operating system. Through a combination of lecture and hands-on lab exercises, you gain an understanding of all major aspects of the operating system, including the architecture, high-availability components, scalability features, configuration basics, switch fabric data path, basic software operations, configuration file overview, monitoring the Cisco IOS XR operating system, and working with error messages and core dumps. Module 1: Cisco IOS XR Software Overview Cisco IOS XR Architecture High Availability Scalability Module 2: Cisco IOS XR Configuration Basics Configuration Operations Initial Configuration Reviewing the Configuration Route Processor Redundancy Module 3: Switch Fabric Architecture Cisco IOS XR Architecture, High Availability, and Scalability Review Verifying the Fabric Data Path Module 4: Cisco IOS XR Software Operations Examining the Operation Basics Examining Configuration Operations Examining Configuration Rollback and Recovery Examining Process Management Module 5: Configuration File System Overview Configuration File System Module 6: Monitoring the Cisco IOS XR Operating System Cisco IOS XR Architecture System Monitoring Commands Module 7: Error Messages and Core Dumps System Error Messages Logging System Messages Cisco IOS XR Core Dumps

Duration 5 Days 30 CPD hours This course is intended for Cisco Unified Communications system channel partners and resellers. • System and technical support engineers. • Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. • Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording. • Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent. • Understand and implement VoiceXML applications and configure access to an external database via the VXML Server. • Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment. • Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent. • Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting. Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Implementing Business Rules Lesson 1: Advanced Scripting and Routing Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions Lesson 3: Silent Monitoring and Recording Lesson 4: Advanced CVP Configurations Using Finesse Administration Lesson 1: Finesse Overview Lesson 2: Finesse Administration Lesson 3: Finesse IP Phone Agent Using CVP VoiceXML Applications Lesson 1: Basic VoiceXML Functionality Lesson 2: Using Call Studio Lesson 3: ICM Scripting for VoiceXML Applications Translation Routing Lesson 1: Traditional Translation Routing Lesson 2: Translation Routing to CVP Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Courtesy Callback Lesson 3: Agent Greeting/Whisper Announcements Lesson 4: Mobile Agent CUIC Reporting for the Advanced User Lesson 1: CUIC Overview Lesson 2: CUIC Administration Lesson 3: Importing and Using CVP Reports Lesson 4: Custom Reporting

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cisco integrators, resellers, and partners Network administrators Security administrators Security consultants Systems engineers Technical support personnel Overview After taking this course, you should be able to: Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors. Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v6.0 is a 3-day course that shows you how to deploy and use Cisco© AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. The course qualifies for 24 Cisco Continuing Education credits (CE) towards recertification.This class will help you:Learn how to deploy and manage Cisco AMP for EndpointsSucceed in today?s high-demand security operations roles Course Outline This course will cover the following topics: Introducing to Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts

Duration 4 Days 24 CPD hours This course is intended for Systems engineers Network engineers Field engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the key concepts of segment routing Implement and verify IGP segment routing Migrate an existing Multiprotocol Label Switching (MPLS) LDP-based network to segment routing Implement and verify TI-LFA segment routing Instantiate segment routing policies Instantiate multidomain segment routing policies Configure and verify BGP prefix segments and SR-based services The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of segment routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement topology-independent loop-free alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP). Course Outline Introduction to Segment Routing IGP Segment Routing Implementation and Verification Segment Routing and LDP Interworking Topology Independent ? Loop Free Alternate Segment Routing Policies ? Traffic Engineering (SR-TE) Multidomain SR Policies BGP Prefix Segment and Egress Peer Engineering Additional course details: Nexus Humans Cisco Implementing Segment Routing on Cisco IOS XR v2.0 (SEGRTE201) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Segment Routing on Cisco IOS XR v2.0 (SEGRTE201) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Systems engineers Network engineers Field engineers Technical support personnel Channel partners and resellers Overview After taking this course, you should be able to: Describe the key concepts of segment routing Implement and verify IGP segment routing Migrate an existing Multiprotocol Label Switching (MPLS) LDP-based network to segment routing Implement and verify TI-LFA segment routing Instantiate segment routing policies Instantiate multidomain segment routing policies Configure and verify BGP prefix segments and SR-based services The Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 course covers the fundamental concepts of Segment Routing (SR), how to configure and verify segment routing within an Interior Gateway Protocol (IGP), and the interworking of Label Distribution Protocol (LDP) with segment routing. You will learn how to implement Topology-Independent Loop-Free Alternate (TI-LFA) using segment routing, and how to instantiate and verify segment routing traffic engineering policies. You will also learn how to implement segment routing within Border Gateway Protocol (BGP). Introduction to Segment Routing Examining Unified Fabric Routing Exploring Segment Routing Concepts Examining Segment Types Examining the Segment Routing Global Block (SRGB) IGP Segment Routing Implementation and Verification Examining the IGP Control Plane Examining SRGB and IGP Interactions Examining Prefix and Adjacency SIDs Intermediate System to Intermediate System (IS-IS) Multilevel and Open Shortest Path First (OSPF) Multi-Area Configuring and Verifying IS-IS SR Operation Configuring and Verifying OSPF SR Operation Segment Routing and LDP Interworking SR and LDP Interworking Data Plane Mapping Server Function and Configuration Interworking Deployment Models Topology Independent ? Loop Free Alternate Examining Classic LFA Examining TI-LFA Fundamentals Implementing and Verifying TI-LFA for SR Traffic Implementing and Verifying SR TI-LFA for LDP Traffic TI-LFA and SR LDP Interworking Segment Routing Policies ? Traffic Engineering (SR-TE) Exploring SR Policies Introducing the Anycast and Binding SIDs Enabling and Verifying SR Policies Instantiating SR Policies Instantiating SR Policies using BGP Dynamic Multidomain SR Policies Configuring and Verifying a Path Computation Element (PCE) Configuring and Verifying BGP Link-State (LS) Configuring Multidomain SR Policies with a PCE Configuring Multidomain SR Policies with On Demand Next-Hop (ODN) Segment Routing?Based Services Examining the BGP Prefix-SID Operation Configuring and Verifying the BGP Prefix SID Examining Egress Peer Engineering Examining the BGP Prefix-SID Operation SR Flexible Algorithm and Performance Measurement (PM) Delay SR-Enabled VPNs