This is our latest lead workshop/training day and is an extremely innovative, participative and practical guide to successfully creating a truly inclusive classroom in mainstream school settings for children and young people of all ages. This engaging day will equip participants with ways of thinking and planning for the inclusion of all pupils within the curriculum. Course Category Teaching and Learning Inclusion Description This is our latest lead workshop/training day and is an extremely innovative, participative and practical guide to successfully creating a truly inclusive classroom in mainstream school settings for children and young people of all ages. This engaging day will equip participants with ways of thinking and planning for the inclusion of all pupils within the curriculum. There’s no better way to get set up, get trained, and get going on your inclusive classroom. The most knowledgeable trainers will teach you all the basics in face-to-face training sessions, and guide you through more advanced concepts and ideas. So whether you’re brand-new to inclusion, a seasoned pro, or somewhere in between, we will help take your skills to the next level. Testimonials ‘Yet again inspiring and opening more doors than I can go through’ ‘This opened a lot of avenues for thought and reflection. It will help me to help colleagues to see where they can improve practice to create a more inclusive environment within the whole school.’ ‘Some great ideas and restored my self belief! Fantastic’ Learning Objectives Increased skills in diversifying/differentiating the curriculum Reflection on attitudes to individual learning and the curriculum Linking learning style research to real classroom inclusion of high profile/need pupils Improved teaching skills for those with severe and complex needs and behaviour Challenge to attitudes and mindsets Who Is It For ? School based Practitioners Heads and Deputies SENCOs Learning Support Advanced Skills Teachers Primary and secondary teachers Parents Local Authority Support Services Course Content The course answers the questions: How do I begin differentiating? How do I include a pupil with very complex learning needs? How do we go about practically including high profile children or young people? Best delivered over the course of 2 days, ‘Inclusive Classroom’ introduces participants to 6 guiding Ideas that increase effective inclusion in mainstream settings. Setting the tone for learning Resourcing schools and classrooms effectively The essential 4 questions! What is the essential learning in this lesson? How do the students learn best? What needs modifying? How will students demonstrate their learning? Building on strengths and talents Beyond the IEP The curriculum content of inclusive classrooms If you liked this course you may well like: CREATING AN INCLUSIVE SPACE WHERE EVERYONE LEARNS
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Social Science course might help you get there! Expand your expertise with high-quality training - study the Social Science course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Social Science online training course. The Social Science course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Social Science course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Social Science training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction to Social Science What Is Social Science? The Idea of Progress and Perfection The Concept of Society Module 2: Science and Social Science Science and its Method Social Science as Science Module 3: Philosophy of Social Science Philosophy and the Social Sciences Empiricism and Positivism in Science Problems of Empiricism and Positivism Science, Nature and Society Knowledge and Society Module 4: Sociology: Part 1 Understanding Sociology Socialisation The Mass Media Education and Religion Social Change Module 5: Sociology: Part 2 Sociology of Health and Illness Culture and Identity Gender and Sexuality Deviance, Crime and Social Control Module 6: Economics Economic Development Economic Growth Limitations of Economics Reason and Rationality Ethics and Economics Module 7: Anthropology and Archaeology Anthropology Anthropology, Colonialism, Development New Directions in Anthropology Archaeology The History of Archaeology The Current Scene of Archaeology Module 8: Political Science Political Theory Traditionalism in Politics Key Concepts in Political Science Political Ideologies Media and Politics Module 9: Linguistics and Psychology Linguistics Language and its Theories of Social Interaction Language and Discourse Real Language Interaction Between Linguistic Level Psychology Harmful Dysfunction Cognitive Psychology Module 10: History Concept of History Defining History Nature of History The Modern Concept of History Scope of History Module 11: Geography What is Geography? Methods of Geography Branches of Geography Physical Geography Human Geography Biogeography Branches of Geography Based on Regional Approach Module 12: Communication and Media Studies Introduction to Communication and Media Studies Forms of Communication The Communication Process Media Studies Advertising Television Radio Print Media Mobile Phones Blogs and Social Networking Sites Functions of Mass Media Module 13: Research Methods What Is Research? Why Is Research Conducted? How Is Research Conducted? Approaches to Social Research Research Ethics The Research Cycle Sampling Methods of Data Collection Module 14: Social Science in Modern Times Education and the Development of Social Science Importance of Social Sciences in Modern World Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.
ð Unlock Your Website's Potential with the SEO Online Course! Are you ready to catapult your online presence to new heights? Introducing our comprehensive 'Search Engine Optimization - SEO Online Course,' designed to empower you with the knowledge and skills needed to conquer the digital landscape. Whether you're a business owner, marketer, or aspiring SEO professional, this course is your roadmap to mastering the art and science of SEO. ð Module 1: Introduction to SEO Get acquainted with the fundamentals of SEO and understand its pivotal role in driving organic traffic. Learn about search engine algorithms, the importance of SEO in online marketing, and gain insights into the ever-evolving landscape of search engine optimization. ð Module 2: Keyword Research Discover the key to unlocking visibility and relevance online - keywords. Dive deep into effective keyword research strategies, uncover long-tail keywords, and master the art of selecting the right keywords for your content. Harness the power of keywords to elevate your website's ranking on search engine results pages (SERPs). ðï¸ Module 3: On-Page Optimization Transform your website into a search engine magnet! Learn the art of on-page optimization, where you'll explore techniques to enhance your website's content, meta tags, headings, and multimedia elements. Maximize user experience and improve your website's relevance to search engines. ð ï¸ Module 4: Technical SEO Demystify the technical aspects of SEO. From website structure to page speed optimization, delve into the intricacies of technical SEO. Understand how search engines crawl and index your site, and implement best practices to ensure your website is technically sound and primed for high rankings. ð Module 5: Link Building Unleash the power of backlinks! Master the art of link building to boost your website's authority and credibility. Learn ethical and effective link-building strategies, understand the importance of internal and external links, and discover how to create a strong link profile that stands out in the digital landscape. ð Why Choose Our SEO Online Course? â Comprehensive Curriculum: Dive deep into every facet of SEO with a structured and comprehensive curriculum. â Expert Instruction: Learn from industry experts with hands-on experience in SEO and digital marketing. â Practical Insights: Gain practical, real-world insights with case studies and interactive assignments. â Lifetime Access: Access the course content anytime, anywhere, and stay updated with the latest SEO trends. Course Curriculum Module 1_ Introduction to SEO Introduction to SEO 00:00 Module 2_ Keyword Research Keyword Research 00:00 Module 3_ On-Page Optimization On-Page Optimization 00:00 Module 4_ Technical SEO Technical SEO 00:00 Module 5_ Link Building Link Building 00:00
Data dashboards provide key information to stakeholders so that they can make informed decisions. While there are plenty of software solutions for building these essential data products, there is much less guidance on how to design dashboards to meet the diverse needs of users. This course is for anyone who is building or implementing dashboards, and wants to know more about design principles and best practice. You could be using business intelligence software (such as Power BI or Tableau), or implementing bespoke solutions. The course will give your team the ability to evaluate user needs and levels of understanding, make informed decisions about chart selections, and make effective use of interactivity dynamic data. We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Data with a purpose Understanding the different types of dashboard. Information overload and other common dashboard pitfalls. Assessing user needs and levels of data fluency. Session 2: Planning a dashboard Assessing diverse user needs and levels of data fluency. Taking a User Experience (UX) approach to design and navigation. Applying an interative and collaborative approach to onboarding. Session 3: Graphs, charts and dials Understanding how graphical perception informs chart choices. Making intelligent design choices to help users explore. Design principles for layout and navigation. Session 4: Using interactivity Making effective use of filters to slice and dice data sets. Using layers of information to enable drilldown data exploration. Complenting dashboards with automated alerts and queries. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “Alan was great to work with, he took us through the concepts behind data visualisation which means our team is now equipped for the future. He has a wide range of experience across the topic that is delivered in a clear, concise and friendly manner. We look forward to working with Alan again in the future.” John Masterson | Chief Product Officer | ImproveWell
Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated. Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do. This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public. You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts. We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience Matching your objectives to your audience's motivations. Identifying the right tone and language. Understanding how, where and when your audience wants to be spoken to. Session 2: Refining your objectives Breaking down strategic aims into tactical steps Metrics and milestones: defining and measuring progress and success. Rapidly building a brief for your communications. Session 3: Telling the story Using metaphors, visuals, comparisons to frame your narrative. From slide decks to online campaigns - choosing the right formats for delivering your message. Selecting communications channels to maximise reach and impact. Session 4: Keeping it going Processes and systems for launching and maintaining communications campaigns. Building social proof – creating and curating content. Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov
To drive actions and get decisions made, you need to be able to present effectively to customers, clients, senior managers or colleagues. The perfect presentation is a potent combination of content, design and delivery You need to distill down complex concepts, large data sets, intricate processes and innovative ideas. You need to make the right design choices to ensure your slide decks communicate quickly (as well as looking great). And you need the confidence and storytelling techniques to lead your audience through the content. This course is for anyone who regularly needs to create and deliver presentations for different stakeholders. It will cover how to plan, design and deliver brilliant presentations. Sample learning content Session 1: Planning a presentation Assessing the needs and level of understanding of your audience. Frameworks for building a logical and compelling narrative. Emphasising key messages, while allowing for deep dives and questions. Session 2: Presenting data and processes Understand graphical perception and how people absorb visual information. Effective charts for different types of data stories. How to display processes, timelines and organisational structures. Session 3: Design tricks Using colours to add emphasis and meaning. Creating hierarchies of information to help your audience. Building templates and style guides. Session 4: Delivery techniques Perfecting your performance in-person or online. Dealing with difficult questions and hostile audiences. Refining the beginning, middle and end of your narrative. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people. Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial "We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels." Joe Barlow | Head of Programme, Understanding ModernGov
This Instructional Design Courses will provide you with a strong foundation in instructional design and help you understand how to determine and organise what to teach. You will learn how to research teaching strategies, and teaching tools and design individual activities and group activities. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the system approach to instructional design, its theories, and the concept behind informational processing Learn the terminologies such as eLearning, instructional design, and blended learning Gain knowledge about the fundamentals of designing and developing instructional materials Learn the components, objectives, and teaching styles in instructional design Know how to create clearer and more memorable visual content Learn how to identify your audience, their roles, and goals, and understand what they already do or want to do Understand how to design and develop learning programs using the constructivist theory of education Know how to research teaching strategies and discover a range of learning styles Know how to balance a lecture with fun activities and make it look real Learn how to create facilitator guides, in-class activities and assessments Understand how to design workbooks, handouts, slideshows and marketing materials Instructional Design Course at QLS Level 5 Overview This Instructional Design Course is designed for anyone in the teaching industry, who loves instructional designing, or is perhaps interested in designing and developing content for teaching and building more advanced skills. This online course will help you understand the history and evolution of instructional design, principles, and features of the design and development of instructional material. You will understand what makes an amazing training curriculum, how to identify your audience, and how to organise tasks and subtasks. This course emphasises how to create a slideshow, evaluation quizzes, workbooks, handouts, in-class activities and other materials to facilitate an interesting teaching environment. You will learn the steps to design a curriculum structure and know curriculum teaching design and curriculum production. Upon successful completion of this Instructional Design Course, you will be acquainted with the essential elements of instructional design, curriculum life cycle, and effective assessment tools, and learn how to create and design documents that are required to make the classroom activities more interesting and fruitful. Who should take this course? This Instructional Design Courses is primarily aimed at: Teachers Aspiring teachers Academic staff Home tutor Content Writers SEN teaching assistant Human resource professional Instructional designer Anyone associated with the teaching industry This course is not, however, limited to a particular sector or line of work. This course is open to anybody who wants to gain substantial knowledge and skills to design eLearning study materials. Entry Requirements There are no academic entry requirements for this Instructional Design Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Instructional Design Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction and Welcome to Curriculum Structural Design Start Here - Instructional Des What Makes an Amazing Training Curriculum - Part 1 What Makes an Amazing Training Curriculum - Part 2 Identify With Your Audience Identify With Your Audience Introduction Identify Their Roles Identify Their Goals Identify Their Why Identify What They Do Identify What They Already Do Identify What They Already Do Activity Identify What They Want to Do Identify What They Need to Do Organize What They Do Organize What They Do Intro Organize Tasks and Subtasks Organize Tasks and Subtasks - Part 2 Create Modules and Lessons Set Up a Curriculum Design Spreadsheet Determine What to Teach Understanding Objectives Understanding Objectives Activity Determine Conventions to Teach Determine Algorithms to Teach Determine Concepts to Teach Organize What to Teach Simplify and Group Objectives Part 1 Simplify and Group Objectives Part 2 Add Objectives to the Curriculum Design Spreadsheet Mark Objectives for Assessments Determine the Initial Class Structure Solidify Specific Course Groupings Customize Course Titles and Lesson Titles Determine Course Timelines Instructional Design Pro (Part 2) Introduction Introduction Determine Why They'd Want It Create Lesson Hooks - Part 1 Create Lesson Hooks - Part 2 Create Lesson Hooks Activity Create the Class Hook Create the Agenda and Takeaways Research Teaching Strategies Research Teaching Strategies Intro Discover the Four Learning Styles Research Individual Activities - Part 1 Research Individual Activities - Part 2 Research Group Activities - Part 1 Research Group Activities - Part 2 Research Group Activities - Part 3 Research Partner Activities Research Teaching Tools Research Teaching Tools Intro Keep Their Attention Keep Their Attention Activity Get Follow Along Get Follow Along Activity Get Understanding Get Understanding Activity Determine If They Got It Select Teaching Strategies and Tools Select the Right Teaching Strategies - Part 1 Select the Right Teaching Strategies - Part 2 Supplement With the Right Teaching Tools Balance Lecture With Activities Make it Real to Them Insert Relevant Stories Insert 'What Now' Examples Insert Fun Things Proof the Specific Class Structure Proof the Curriculum Structural Design and Teaching Design Proof the Course Timelines Instructional Design (Part 3) Introduction Introduction Create Facilitator Guides Create the Framework - Part 1 Create the Framework - Part 2 Fill in The Framework With Text Use Pictures to Add Impact - Part 1 Use Pictures to Add Impact - Part 2 Create in Class Activities and Assessments Create Activity Content - Part 1 Create Activity Content - Part 2 Create 'Your Turn' Assignments Create Workbooks and Handouts Create Learner Workbooks - Part 1 Create Learner Workbooks - Part 2 Create a Class Agenda Create Tip Sheets - Part 1 Create Tip Sheets Activity Create a Slideshow Create Your Core Content Slides Create Your Supplemental Slides Add Pictures to Your Slides Create Evaluation Surveys Quiz Design Your Evaluation Survey Produce Your Evaluation Survey Interpret Your Evaluation Survey Create Marketing Materials Create a Marketing Message Create a Marketing Flyer Create a Marketing Video - Part 1 Create a Marketing Video - Part 2 Instructional Design Pro Wrap Up Get Your Certification Supplementary Resources Supplementary Resources - Instructional Design at QLS Level 5 Assessment Assessment - Instructional Design at QLS Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Project Leadership Skills (Virtual) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity