705 Research courses

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: Know their key relationships and the strength of those relationships Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths Understand what is important to you and your key stakeholders Know how motivational value systems can influence behaviour Tailor your communication style to match that of your opposite party Know conflict strategies to resolve conflict in others Learn to be more assertive when challenging Achieve key personal, departmental and organisational objectives 1 Where are you now? How effective are your current working relationships? Can I work effectively without the input from others? Who do you need to be a success? 2 The Strengths Deployment Inventory (SDI) Completion of the SDI questionnaire An understanding of the theory A 'trip around the triangle' Predicting relationship interaction Your scores and what they mean in your relationships 3 Conflict theory What is conflict? The 3 flags of conflict What are your conflict triggers? Your conflict scores plotted The conflict sequence 4 Conflict resolution strategies Early warning signs Most productive behaviours Least productive behaviours Preventable / unwarranted conflict Review of the dynamic triangle Review of the day, personal learning and action planning

This intensive week of skills practice, feedback and ongoing assessment is the final stage before becoming a fully-qualified human givens practitioner Dates: Mon 6th – Fri 10th Feb 2023Mon 26th – Fri 30th June 2023 Length: 5 days (9.00am – 5.30pm) Tutors: Dr Gareth Hughes, Jo Baker, Rosalind Townsend, Carol Harper Open to: Graduates of Part 2 of the Human Givens Diploma Qualification: Human Givens Practitioner Level Diploma (HG.Dip.P.) This week far exceeded my expectations – I can’t wait to get back and apply what I’ve learntJOHN BUCHANBERGER Part 3 is the Human Givens Practitioner Qualification; the pre-requisite to becoming a fully qualified human givens therapist, eligible for inclusion on the HGI’s Professional Register (which is independently accredited in the UK by the Professional Standards Authority for Health and Social Care). Throughout the week, students practise and demonstrate a broad range of practical therapeutic skills under close supervision and rigorous on-going assessment by the two tutors and experienced facilitators. Students who have already successfully graduated from the course enthuse about how useful and enriching it is. Between Part 2 and Part 3 of the Diploma students are expected to carry out extensive therapeutic practice, with a minimum of 10 different people, under ongoing supervision. For more information, please read the following downloads. Course Dates All Part 3 weeks are held at Engineers’ House in Bristol Winter 2023 – Code WK14 Mon 6th–Fri 10th February 2023 – FULL Summer 2023 – Code WK15 Mon 26th–Fri 30th June 2023 – Full, with waiting list Autumn 2023 – Code WK16 Mon 20th–Fri 24th November 2023 – Waiting list, please contact the office HOW TO APPLY: To attend Part 3, your supervisor must be happy that you have gained enough therapeutic experience and are ready to progress with this part of the Diploma. As there are only 12 places on each Part 3, we recommend you contact us as soon as possible to let us know which course you and your supervisor think you will be most likely to attend. Your name will then be added to the list for that course (for more information on this stage of the Diploma, see: Working towards Part 3). Please contact Fiona Heffernan if you have any questions about the course, or are ready to put your name down for a place on one. Meet your tutors Carol Harper Carol has 30 years’ experience in private practice, her holistic outlook and curiosity has influenced her professional development… Read more Dr Gareth Hughes Gareth is an HG psychotherapist, researcher, nationally recognised expert on university mental health and wellbeing and a Principal Fellow of the Higher Education Academy. Read more Jo Baker For many years Jo worked as a therapist within the Psychological Wellbeing department at the University of Derby, where she dealt with an extensive and varied caseload… Read more Rosalind Townsend Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS. Read more

What are the long-term effects of having been sent to boarding school? For one a reticence to ever talk about it is pretty common! This structured talk gets boarders reacting with "I thought I was the only one!" and helps the therapists 'see' the experience beyond what is depicted in popular culture. Carefully crafted to give former boarders a way to express their experiences without sounding 'spoit' or 'ungrateful'.

What are the long-term effects of having been sent to boarding school? For one a reticence to ever talk about it is pretty common! This structured talk gets boarders reacting with "I thought I was the only one!" and helps the therapists 'see' the experience beyond what is depicted in popular culture. Carefully crafted to give former boarders a way to express their experiences without sounding 'spoit' or 'ungrateful'.

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If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

About this Training Course Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production Use clear & powerful language to target and persuade readers for positive results Use tried and tested proof reading techniques to check and review documents more effectively Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: Present and sell your technical presentation more effectively both internally and externally Plan and structure your meetings and presentations for maximum effect Capture your technical and non-technical audience by delivering your presentation with power and authority Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!

Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!