43869 RES courses

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)

This course aims to increase and enhance delegates’ understanding of the various cyber threats which impact upon them and the organisations, sectors and regions in which they operate and provide them with the tools necessary to mitigate those threats at both a personal and organisational level. It assumes no prior knowledge of the subject but ensures through a high level of interactivity that delegates with any level of experience in the field will be able share and receive the collective knowledge of the group.

When starting a construction or renovation project, many property owners and developers in New South Wales find themselves confused about the roles of building consultants and architects. While both professionals contribute significantly to the success of a project, their responsibilities and areas of expertise differ. Understanding these differences can help you determine whether you need an architect, a building consultant, or both to ensure compliance, obtain approvals like a building certificate, and address regulations such as Fire Orders New South Wales. What Does an Architect Do? Architects specialize in the design and aesthetics of a building. They focus on: Conceptual Design & Planning – Creating blueprints and layouts that align with the client’s vision. Aesthetics & Functionality – Ensuring that the building is visually appealing and practical. Material Selection – Choosing sustainable and cost-effective materials for construction. Structural Coordination – Working alongside engineers and builders to integrate design with structural integrity. While architects play a crucial role in shaping a project, they typically do not handle compliance approvals, risk assessments, or regulatory requirements. What Does a Building Consultant Do? Building consultants, on the other hand, focus on regulatory compliance, safety, and project feasibility. Their key responsibilities include: Regulatory Compliance & Approvals – Assisting in obtaining development approvals, construction permits, and a building certificate to ensure legal compliance. Risk & Safety Assessments – Evaluating fire safety, structural stability, and potential project risks. Project Management & Coordination – Overseeing different aspects of the construction process to ensure smooth execution. Fire Safety & Compliance – Helping property owners address Fire Orders New South Wales, ensuring that buildings meet fire regulations and safety standards. A building consultant ensures that a project aligns with legal and safety requirements, reducing the risk of penalties or delays. Key Differences: Who Should You Hire? Aspect Architect Building Consultant Design & Aesthetics ✅ Yes ❌ No Regulatory Compliance ❌ No ✅ Yes Fire Safety & Risk Assessment ❌ No ✅ Yes Project Management ✅ Yes (Design Focused) ✅ Yes (Compliance & Construction Focused) Building Certificate & Approval Assistance ❌ No ✅ Yes If you need an expert to create a visually stunning and functional design, an architect is the right choice. However, if your priority is legal compliance, fire safety, or securing necessary approvals such as a building certificate, a building consultant is essential. Final Thoughts Both architects and building consultants play vital roles in construction projects, but their expertise lies in different areas. If your project in New South Wales requires compliance with Fire Orders New South Wales or obtaining a building certificate, a building consultant is indispensable. However, for aesthetic and structural design, an architect will bring your vision to life. In many cases, hiring both professionals ensures a seamless, compliant, and well-executed project.

Silk has become a popular choice for hair care due to its many advantages. From reducing hair damage to enhancing its shine, silk offers practical solutions for common hair problems. Whether you’re using silk pillowcases or silk hair accessories, the benefits are undeniable. Below, we explore how silk can transform your hair care routine. Reduces hair breakage One of the biggest advantages of silk is its smooth surface. Unlike cotton or other rough fabrics, silk minimizes friction between your hair and the surface it touches. This helps reduce hair breakage and protects the strands, making silk hair accessories a great investment for everyday use. Keeps hair hydrated Silk is less absorbent than other materials, meaning it doesn’t soak up the natural oils and moisture from your hair. This helps to keep your hair hydrated and prevents dryness, which can lead to frizz and split ends. To enjoy these benefits, consider using silk pillowcases or buy products online that incorporate silk materials. Prevents frizz and tangling The smooth texture of silk allows your hair to glide effortlessly over it. This reduces the chances of tangling and frizz, making your hair easier to manage and style. Silk hair accessories, such as scrunchies and head wraps, are perfect for maintaining this sleek and polished look throughout the day. Promotes healthier hair Using silk products like pillowcases and head wraps improves your hair’s health over time. The reduced friction and better moisture retention help your hair stay stronger, shinier, and less prone to damage. You can easily buy products online to find a wide range of silk-based options for your hair care needs. Protects hair from split ends Split ends are a common problem caused by rough handling and friction. Silk’s gentle surface helps to protect the ends of your hair, reducing the risk of splitting. Using silk hair accessories like hair ties ensures your hair remains smooth and free from damage. Suitable for all hair types Silk is gentle enough to be used on all hair types, including fine, curly, and chemically treated hair. It doesn’t cause irritation or damage, making it a safe and effective option for everyone. If you’re looking to upgrade your hair care tools, you can buy products online that are specifically made with silk for better results. Improves hair styling results By reducing frizz and maintaining moisture, silk can make your hair easier to style. It helps you achieve smoother, sleeker looks with less effort. Silk hair accessories, like scarves and scrunchies, not only protect your hair but also enhance your overall style. Easy to incorporate into daily routines Silk hair care products are simple to use and can be easily added to your daily routine. Whether you opt for a silk pillowcase or buy products online like silk scrunchies and scarves, these items require no extra effort but deliver noticeable benefits.

This course aims to increase and enhance delegates’ understanding of the various financial crime threats which impact upon the organisations, sectors and regions in which they operate and provide them with the tools to mitigate those threats. It assumes no prior knowledge of the subject but ensures through a high level of interactivity that delegates with any level of experience in the field will be able to share and receive the collective knowledge of the group.

Relocating to a new home in London can be both exciting and challenging. The city’s fast-paced lifestyle, narrow streets, and busy traffic demand precision and expertise during a move. That’s why partnering with a reliable house removal company in London can make all the difference. With professional support, you can focus on enjoying your new home without the stress of logistics. Why Choose a Professional London Removals Company? A trusted London removals company offers services that simplify the moving process, ensuring that your belongings are transported safely and efficiently. Here are some key benefits: Expert Handling: Professional movers have the skills to handle fragile, heavy, or valuable items with care. Efficient Packing: Save time and effort with expert packing services that protect your possessions during transit. Stress Reduction: Let professionals handle the heavy lifting while you focus on settling into your new space. Tailored Services: Choose from a range of options, such as full-service moves, storage solutions, or specialty item transport. By hiring a house removal company in London, you ensure a seamless moving experience, tailored to your unique needs. Comprehensive Services for House Removals London-based removal companies typically offer a wide array of services to accommodate different moving requirements. These include: Full-Service Removals A full-service move handles everything from packing and transportation to unpacking at your new home. Packing and Unpacking Services Movers use durable packing materials to safeguard your belongings, including fragile items like glassware or electronics. Furniture Assembly and Disassembly Large pieces of furniture are dismantled for easier transport and reassembled upon arrival. Temporary Storage Options Need to store your items for a short time? Many companies provide secure storage facilities. Specialized Item Transport For pianos, artwork, or antiques, specialized services ensure that your valuable possessions are handled with utmost care. How to Choose the Right House Removal Company in London Finding the best removal company involves considering a few critical factors: Reputation: Look for customer reviews and testimonials to gauge reliability and service quality. Experience: A seasoned London removals company will know how to navigate the city’s challenges effectively. Insurance Coverage: Ensure the company offers insurance for your items during transit. Transparent Pricing: Request a detailed quote to avoid hidden costs or unexpected charges. Flexibility: Choose a company that accommodates your moving schedule and specific needs. Why London Removals Require Local Expertise Moving in London presents unique challenges, such as limited parking, restricted access areas, and narrow roads. Experienced house removal companies in London understand these obstacles and provide solutions: Navigating Traffic: Knowledge of local traffic patterns ensures timely arrivals and departures. Securing Permits: Professionals handle parking permits or restricted access requirements for specific areas. Efficient Route Planning: Local expertise helps avoid delays by selecting the best routes. Tips to Prepare for Your Move Even with professional help, some preparation on your part can make the process smoother: Declutter Your Home Before packing, decide what items you no longer need and donate, sell, or recycle them. Label Your Boxes Mark each box with its contents and destination room to simplify unpacking. Pack an Essentials Bag Include items you’ll need immediately after moving, like toiletries, a change of clothes, and important documents. Notify Utilities and Services Update your address with utility providers, banks, and subscription services before moving day. Communicate with Your Movers Share specific instructions or concerns with your London removals company to ensure everything goes smoothly. Eco-Friendly Moving Options Sustainability is becoming an essential consideration for many movers. Some London removal companies offer eco-friendly services, such as: Using biodegradable packing materials Reducing vehicle emissions with optimized routes Recycling or donating unwanted items The Value of Professional Help Moving is often considered one of life’s most stressful events, but it doesn’t have to be. With the help of a reputable house removal company in London, you can enjoy a hassle-free experience from start to finish. Whether it’s packing, transporting, or unpacking, professionals handle every detail with care and precision. If you’re planning a move, consider a trusted London removals company to make your transition as smooth as possible. With their expertise, you’ll be settled into your new home in no time, ready to embrace the next chapter of your life.

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Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.

DevOps Training equips professionals with the skills to streamline software development and IT operations through automation, continuous integration, and deployment. It covers essential tools like Docker, Kubernetes, Jenkins, and Terraform, fostering collaboration between development and operations teams for faster, more reliable software delivery.