43606 RES courses

Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list

Learning@Biogen – Discover Your Development Opportunities We are excited to invite you to Learning@Biogen, a short and informative session designed to help you navigate the wide range of learning and development resources available across the organisation. Led by our global learning partner, Gail Zaleski, this session will: Introduce Biogen’s enterprise learning offerings for individuals, people managers, and leaders Show you where to access learning resources Help you begin or continue your personal and professional development journey Whether you're just getting started or looking to take your skills to the next level, this session will guide you on how to make the most of the learning opportunities at Biogen. Session Details: Date: Tuesday 13th May Time: 1:00 p.m. – 1:30 p.m. Location: Hybrid- Office Location: Room: Beech Facilitator: Gail Zaleski All employees are encouraged to attend and take the next step in their development journey.

Learning@Biogen – Discover Your Development Opportunities We are excited to invite you to Learning@Biogen, a short and informative session designed to help you navigate the wide range of learning and development resources available across the organisation. Led by our global learning partner, Gail Zaleski, this session will: Introduce Biogen’s enterprise learning offerings for individuals, people managers, and leaders Show you where to access learning resources Help you begin or continue your personal and professional development journey Whether you're just getting started or looking to take your skills to the next level, this session will guide you on how to make the most of the learning opportunities at Biogen. Session Details: Date: Thursday 15th May Time: 1:00 p.m. – 1:30 p.m. Location: Hybrid- Office Location: Room: Beech Facilitator: Gail Zaleski All employees are encouraged to attend and take the next step in their development journey.

Learning@Biogen – Discover Your Development Opportunities We are excited to invite you to Learning@Biogen, a short and informative session designed to help you navigate the wide range of learning and development resources available across the organisation. Led by our global learning partner, Gail Zaleski, this session will: Introduce Biogen’s enterprise learning offerings for individuals, people managers, and leaders Show you where to access learning resources Help you begin or continue your personal and professional development journey Whether you're just getting started or looking to take your skills to the next level, this session will guide you on how to make the most of the learning opportunities at Biogen. Session Details: Date: Thursday 15th May Time: 1:00 p.m. – 1:30 p.m. Location: Hybrid- Office Location: Room: Beech Facilitator: Gail Zaleski All employees are encouraged to attend and take the next step in their development journey.

Who is this for? This qualification is typically delivered over 1 day. It is for those working in lower risk workplaces, or higher risk workplaces with a small number of staff and visitors. The qualification is open to those over 14 years of age, however only those over 16 can act as a sole first aider within the workplace. Course content This qualification has been developed to meet the first aid training requirements outlined by the H.S.E. The course includes: What is first aid? First aid in the workplace Responsibilities of the first aider Primary survey Unconscious casualty management Resuscitation Choking Shock Wounds and Bleeding Minor burns Seizures Additional topics can be delivered on request although delivery time may need to be extended and costs may vary. This Course is for a Maximum of 12 people and will require enough room for practical elements and enough room to sit everyone at least 1.5 meters apart in the same room for the purpose of tests

Creating safer, more aware workplaces through expert-led training covering domestic abuse, stalking, sexual harassment and safeguarding. Silver Package - CPD Accredited Our Silver Package offers a comprehensive, full-day training programme designed to equip your team with the essential knowledge and tools to address domestic abuse in the workplace. This package includes: Whole-Day Training 4 Seminars delivered in one full day or in flexible segments - comprising four expert-led seminars Topics covered: Understanding Domestic Abuse in the Workplace Understand the definitions, forms, and prevalence of domestic abuse and its direct and indirect impact on the workplace. Developing and Implementing Domestic Abuse Policies & Procedures Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. Recognising the Signs of Abuse Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. How to Support an Employee Build skills in approaching sensitive conversations, offering support without judgement, and connecting individuals to appropriate help. Ongoing Support – Up to 6 hours of tailored support spread over a 6-month period to help with policy implementation, staff queries, or further guidance. There are 5 CPD Credits awarded with this course. Certificates will be issued upon completion. This package is ideal for organisations seeking to build a safer, more supportive workplace culture. Please contact julie@safespaceconsultancy.org for further information or to access a FREE 30 Minute Consultation

Understand excavator risks and operator duties, know the handbook, perform checks, operate and manoeuvre the machine, complete tasks and shutdown procedures

As a telehandler operator, understand industry dangers, follow safety protocols, operate machine correctly, perform checks, handle loads efficiently and safely.

Operate machine effectively, understand industry risks, perform checks. Identify controls, handle underslung loads, and manage environmental impacts.

Course Overview This practical, one-day course is designed to equip participants with the essential skills, tools and confidence to effectively facilitate discussions, meetings, and workshops. Whether you're guiding a team brainstorming session, leading a stakeholder workshop, or managing a complex meeting, strong facilitation skills can dramatically improve outcomes and engagement. Participants will learn how to plan and structure sessions, manage group dynamics, keep discussions on track, and handle challenging behaviours—all while creating a collaborative and inclusive environment. The course combines theory with hands-on activities, group discussions, and real-world scenarios to build practical, transferable skills. Who Should Attend This course is ideal for: Project managers Team leaders and supervisors Business analysts Community engagement officers Policy officers Trainers and consultants Anyone responsible for leading meetings or workshops No prior facilitation experience is necessary. Learning Outcomes By the end of the course, participants will be able to: Understand the role and mindset of an effective facilitator Plan and design structured facilitation sessions Use a range of facilitation tools and techniques to encourage participation Manage group dynamics, including difficult participants and off-topic conversations Apply active listening, summarising and questioning techniques Create safe, inclusive and engaging environments for diverse groups Maintain neutrality and guide discussions to achieve desired outcomes Course Content 1. Introduction to Facilitation What is facilitation? Key differences between facilitation, presentation and training The mindset of an effective facilitator 2. Planning for Success Clarifying session purpose and outcomes Structuring the session: openings, transitions, closings Selecting the right tools and approaches for your audience 3. Core Facilitation Techniques Questioning strategies (open, probing, clarifying) Active listening and reflection Encouraging balanced participation Visual facilitation basics (whiteboards, templates, sticky notes) 4. Managing Group Dynamics Reading the room and adapting your approach Handling dominant or disengaged participants Dealing with conflict or resistance constructively Techniques for decision-making and consensus-building 5. Practice and Feedback Facilitated role-plays and group exercises Constructive peer and trainer feedback Personal action planning Delivery Method This course is delivered in a highly interactive, face-to-face or virtual format. It includes a blend of short presentations, group work, facilitated discussions and hands-on activities to embed learning. Inclusions Comprehensive participant workbook and toolkit Facilitator guides and templates Certificate of completion Optional post-course coaching (available on request)