39784 RES courses

Our Forensic Accounting Course is designed to help investment analysts detect earnings manipulation. It focuses on creative accounting rather than conducting detailed forensic analysis but we explain the tools short sellers employ to detect fraud and some of the techniques we used at hedge funds to identify short opportunities.

The 3-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.

China Tourist Welcome Programme Preparing your Hospitality Business for the Chinese Tourist in 2023 Request a free call with an accredited COTRI practitioner to learn more about how the 'China Tourist Welcome' programme can provide your business with the tools to both attract and appropriately 'welcome' Chinese visitors. Register above for a free session with us and we will contact you to schedule an online call. The COTRI ‘China Tourist Welcome’ (CTW) programme, is a bespoke accredited programme delivered in-company by the Centre for Competitiveness, as Ireland's COTRI Country Partner. Our programme is certified by COTRI, (China Outbound Tourism Research Institute), the world's leading independent research institute for Chinese outbound tourism, and is recognised by Tourism NI, Fáilte Ireland and Tourism Ireland. The training and support programme helps Hotels, Restaurants, Coach Tour Companies and Tourist Destinations, Activities and Products to position themselves at the forefront of the biggest global outbound tourism source market, by understanding the different Chinese market segments, adapt products and services to meet the needs of the Chinese Tourist. It will also provide access to a networking partnership that offers exclusive benefits designed to promote your hospitality & Tourism business in the Chinese marketplace. It is designed for individual organizations or groups of enterprises within a destination, and targets management and team leaders to develop their awareness and competences so that they can create and manage a special ‘Ireland Welcome’ for the Chinese Tourists.  2023 is the Year of the Rabbit and the National Holiday period, or Golden Week for China is from the 1st of October to the 7th of October, so be ’China Ready’ and provide the products & services that meets the needs of this growing tourist market for the Island of Ireland. Want more information? To learn more on how the 'China Tourist Welcome' programme can help your business, register above for a free session with us and we will contact you to schedule an online call.

A webinar focusing on how to keep active. Do you have Huntington's disease and would like to be able to keep as active as possible? Or do you care for someone who has Huntington's disease and are interested in encouraging activity? A new resource 'Keeping Active with Huntington's Disease' has been developed with carers and has tips and hints on planning activities with lots of examples of suitable exercises. Dr Una Jones from Cardiff University will take you through how to use the resource and answer any questions on keeping active. This FREE webinar will be suitable for family members and professionals. For more information on what information we collect and how we use it when booking onto one of our events, please see our privacy policy on our website.

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

Qualification Number 601/4458/0 Minimum entry age 19 Guided Learning Hours 180 What does this qualification cover? This qualification aims to: • introduce the concepts of equality and diversity in a variety of environments including society, the community and the workplace • highlight how stereotyping and labelling affect individuals • outline the effects of prejudice and discrimination • allow the learner to examine rights and responsibilities • stress the importance of taking individual responsibility and action to help and support others • provide a basis for further study and/or career development. The objectives of these qualifications are to help learners to: • raise their awareness of the issues surrounding equality and diversity • apply this awareness through their actions in society, community and the workplace. Who is it suitable for? This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of three mandatory units: • Unit 1 Equality and diversity in society • Unit 2 Equality and diversity in the community • Unit 3 Equality and diversity in the workplace How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

BOHS P904 - Management and control in leisure, display, therapy and other non-industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in leisure, display, therapy and other non-industrial water systems. It is a requirement of this course that candidates have successfully completed P901- Legionella- Management and Control of Building Hot and Cold Water Services [Syllabus GM.1]. Where both P901 and P904 courses are run on subsequent days or as a combined course then this pre-requirement is waived.

Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115  What does this qualification cover?  Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for?  This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Virtual course for parents of adult children at risk/pre manifest. We are pleased to invite you to our virtual course for parents of adult children at risk/pre manifest. This is an opportunity to improve your knowledge of the issues surrounding your adult child at risk, share your experiences and gain ideas of support available for yourself and your adult child. This is a 5 week course running from Thursday 22 February 2024 10am -11.30am until Thursday 21 March, with the final session being an extended session narrative therapy session facilitated by Riverbank Psychology. There will be the opportunity to join a follow up support group. Week 1 – Thursday 22 February 2024 10am Welcome and overview of support available from the Huntington Disease Association. Speaker: James O’Connor – Team Leader HDYES – Huntington’s Disease Association Week 2 – Thursday 29 February 2024 10am Genetics: How to access testing, the process and family planning options Speaker: Chris Platt – SHDA – Huntington’s Disease Association Week 3 – Thursday 7 March 2024 10am Research update and what next Speaker: Nataile Saad - Research Sister - Welcome Trust Southampton University Hospital Week 4 – Thursday 14 March 2024 10am Finances planning ahead Speaker: Lisa Pearson - Financial Advisor - Asset management Week 5 – Thursday 21 March 2024 9.30 -12.30pm (note longer session)* Narrative Therapy: Coping with Feelings, supporting a loved one and self-care. Mariangels Ferrer – Clinical Psychologist – Riverbank Psychology * We will invite previous course participants to this part of the course but can only accommodate a maximum of 12/14 people on the day. The focus of Narrative Therapy in this group is to participate in a creative activity that explores identity through values, beliefs, and support systems, enabling us to make connections to our external lives which will be sustainable in our everyday lives. Mariangels Ferrer Duch is a Clinical Psychologist trained in Narrative Therapy who will be facilitating a three-hour Narrative Therapy session. The focus of the session will be upon the many small things that are important to us in life which can often be overlooked in times of stress. We hope the conversation will help to mutually inspire us all! We take your privacy seriously and promise to never sell your data. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our privacy policy here. For more information email info@hda.org.uk or call 0151 331 5444.