39312 RES courses

Duration 3 Days 18 CPD hours This course is intended for This course is intended for application administrators, developers, IT leaders, and application architects. Overview As a result of attending this course, students should be able to configure, secure, and manage a Red Hat JBoss AMQ 7.0 broker to create and integrate message-driven applications. Red Hat© AMQ Administration (AD440) helps system administrators, architects, and developers acquire the skills they need to administer the message broker, Red Hat JBoss AMQ. Through numerous hands-on exercises, the student will create, configure, manage, and monitor broker instances including hardened, clustered brokers that provide high availability and failover. This course is based on Red Hat JBoss AMQ 7.0. Red Hat JBoss AMQ, part of the Red Hat application integration suite, provides application administrators, software architects, and developers the ability to integrate disparate applications in a decoupled manner using enterprise messaging paradigms. Providing a highly performant and robust message broker, router, and client libraries for numerous languages, Red Hat JBoss AMQ is the solution for asynchronous and synchronous messaging. Red Hat AMQ Administration (AD440) helps system administrators, architects, and developers acquire the skills they need to administer Red Hat JBoss AMQ. Through numerous hands-on exercises, the student will create, configure, manage, and monitor broker instances including hardened, clustered brokers that provide high availability and failover. Course introduction Introduce and review the course. Install the broker Install JBoss AMQ, create a broker instance, and verify connectivity to the instance. Configuration Configure message addresses and queues. Secure access to the broker Configure authentication, authorization, and encryption on the broker. Configure broker persistence Configure zero, file-based, and database-backed persistence. Manage broker resource consumption Configure the broker to limit memory and other resource consumption. Implement broker clustering, high availability, and failover Create a scalable and highly available cluster of brokers. Monitor and manage the broker Monitor and manage broker resources using logging and the web console. Route messages to brokers Install JBoss AMQ interconnect and configure routes to brokers. Comprehensive review of Red Hat AMQ administration Configure Red Hat JBoss AMQ brokers and verify proper operation.

Duration 5 Days 30 CPD hours This course is intended for Database Administrators Data Warehouse Administrator Support Engineer Technical Consultant Technical Administrator Overview Describe Oracle Database backup methods and recovery operations that can be used to resolve database failure. Describe the Oracle Database architecture components related to backup and recovery operations. Plan effective backup and recovery procedures. Configure the database for recoverability. Use Recovery Manager (RMAN) to create backups and perform recovery operations. Use the Data Recovery Advisor to diagnose and repair failures. Use Oracle Flashback Technologies to recover from human error. Perform an encrypted database backup and restore. Perform tablespace point-in-time recovery. Describe additional high availability features such as Oracle Data Guard. This Oracle Database 12c: Backup and Recovery Workshop will teach you how to evaluate your own recovery requirements. You'll develop appropriate strategies for backup, restore and recovery procedures from provided scenarios. This Oracle Database 12c: Backup and Recovery Workshop will teach you how to evaluate your own recovery requirements. You'll develop appropriate strategies for backup, restore and recovery procedures from provided scenarios. Additional course details: Nexus Humans Oracle Database 12c - Backup and Recovery Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Database 12c - Backup and Recovery Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This class is intended for the following: Individuals preparing for the Associate Cloud Engineer examination. Recommended experience: 6 months+ hands-on experience with GCP This one-day instructor-led course helps prospective candidates structure their preparation for the Associate Cloud Engineer exam. The session will cover the structure and format of the examination, as well as its relationship to other Google Cloud certifications. Through lectures, demos, and hands-on labs, candidates will familiarize themselves with the domains covered by the examination. An Associate Cloud Engineer deploys applications, monitors operations, and manages enterprise solutions. With a shortage of cloud expertise in the job market, one which is projected to last for the next several years, Google Cloud certifications can be a way to differentiate yourself from the rest and prove you have not only the technical knowledge but the skills required to do the job. This course by itself will not prepare a candidate to pass the Associate Cloud Engineer certification exam. It will, however, help the candidate better understand the areas covered by the exam and navigate the recommended resources provided by Google and Qwiklabs for preparing to take the exam, so they can formulate their own personal study plan. This one-day instructor-led course helps prospective candidates structure their preparation for the Associate Cloud Engineer exam. The session will cover the structure and format of the examination, as well as its relationship to other Google Cloud certifications. Through lectures, demos and hands-on labs, candidates will familiarize themselves with the domains covered by the examination. An Associate Cloud Engineer deploys applications, monitors operations, and manages enterprise solutions. With a shortage of cloud expertise in the job market, one which is projected to last for the next several years, Google Cloud certifications can be a way to differentiate yourself from the rest and prove you have not only the technical knowledge, but the skills required to do the job. This course by itself will not prepare a candidate to pass the Associate Cloud Engineer certification exam. It will, however, help the candidate better understand the areas covered by the exam and navigate the recommended resources provided by Google and Qwiklabs for preparing to take the exam, so they can formulate their own personal study plan.

Duration 1 Days 6 CPD hours This course is intended for his course is designed to provide a preview of Red Hat Enterprise Linux 8 to experienced IT professionals, including: Linux system administrators, DevOps engineers, and Cloud administrators. Overview In this course, you will use the Microsoft 365 productivity apps to work collaboratively with others. You will: Identify the Microsoft 365 apps. Create a team and conduct online meetings with Microsoft Teams. Create a plan and manage team activities with Planner. Use Forms to create a form and collect responses. Post, organize, and view videos in Stream. Use Sway to create digital stories and content. Automate your workflow by connecting apps with Power Automate. This course builds on your foundational knowledge of the Microsoft© 365 core apps and takes a deeper look at some of the productivity apps beyond Microsoft Word, Excel©, and PowerPoint©. Knowing that productivity often begins with assembling the right people, this course starts with the Teams© app that is used to collaborate on shared files and conduct online meetings. The connection between Planner and Teams is established to keep the group's work on schedule. The Forms app is introduced as a tool for collecting information that can be used to help determine your next course of action. The apps designed to handle media assets are introduced: Stream to manage video resources and Sway© to create digital stories. Finally, the power of automating your work processes is introduced in Power Automate, with students using the built-in templates as a starting point. For those interested in the Power BI© and Power Apps© features, a brief overview of these apps is included in an appendix. Overview of the Office 365 Apps Navigate in Office 365 Identify How the Office 365 Apps Work Together Collaborating with Microsoft Teams Navigate the Teams Interface Create a Team Meet in Microsoft Teams Managing Activities with Planner Navigate the Planner Interface Create a Plan Gathering Information with Forms Create a Form Share Forms and Collect Responses Managing Video Resources with Stream Navigate the Stream Interface Post and Organize Videos in Stream Using Sway to Create Digital Stories Navigate the Sway Interface Create a Sway Automating Your Work with Flow Navigate the Flow Interface Create and Share a Flow

Duration 5 Days 30 CPD hours This course is intended for Red Hat Certified System Administrator (RHCSA) who wants to learn how to provision and configure IdM technologies across both Linux and Windows applications Identity management specialist or engineer Access management specialist or engineer Web application developer DevOps specialist Overview As a result of attending this course, you will gain an understanding of the architecture of an identity management realm and trusted relationships using both Red Hat Enterprise Linux Identity Management and Microsoft Active Directory. You will be able to create, manage, and troubleshoot user management structures, security policies, local and remote secure access methods, and implementation technologies such as Kerberos, PKI, and certificates. You should be able to demonstrate these skills: Create and manage a scalable, resilient Identity Management realm, including both Linux and Microsoft Windows clients and servers. Create and manage secure access configurations, including managing and troubleshooting Kerberos, certificate servers, and access control policies. Integrate IdM as the back end for other major enterprise tools in the Red Hat portfolio, including Satellite Server and Tower. This course will empower you with the skills to configure and manage IdM, the comprehensive Identity Management solution bundled with Red Hat© Enterprise Linux.You will master these skills on the most requested Red Hat Identity Management (IdM) capabilities, including Active Directory trusts, multi-product federation, configuration management with Ansible, integrated certificate management, single sign-on, one-time passwords, and cybersecurity policy conformance. This course covers the same material as RH362, but includes the Red Hat Certified Specialist in Identity Management exam (EX362). Install Red Hat Identity Management Describe and install Red Hat Identity Management (IdM). Centralize Identity Management Explain the IdM server services, explore IdM clients access methods, and install an IdM client. Authenticate identities with Kerberos Define the Kerberos protocol and configure services for Kerberos authentication. Integrate IdM with Active Directory Create a trust relationship with Active Directory. Control user access Configure users for authorized access to services and resources. Manage a public key infrastructure Manage certificate authorities, certificates, and storing secrets. Maintain IdM operations Troubleshoot and recover Identity Management. Integrate Red Hat products with IdM Configure major services to share the IdM authentication database. Install scalable IdM Construct a resilient and scalable Identity Management topology.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cisco integrators, resellers, and partners Network administrators Security administrators Security consultants Systems engineers Technical support personnel Overview After taking this course, you should be able to: Cisco Advanced Malware Protection (AMP) Recognize the key features and concepts of the AMP for Endpoints product Navigate the AMP for Endpoints console interface and perform first-use setup tasks Identify and use the primary analysis features of AMP for Endpoints Use the AMP for Endpoints tools to analyze a compromised host Analyze files and events by using the AMP for Endpoints console and be able to produce threat reports Configure and customize AMP for Endpoints to perform malware detection Create and configure a policy for AMP-protected endpoints Plan, deploy, and troubleshoot an AMP for Endpoints installation Use Cisco Orbital to pull query data from installed AMP for Endpoints connectors. Describe the AMP Representational State Transfer (REST) API and the fundamentals of its use Describe all the features of the Accounts menu for both public and private cloud installations Protecting Against Malware Threats with Cisco AMP for Endpoints (SSFAMP) v6.0 is a 3-day course that shows you how to deploy and use Cisco© AMP for Endpoints, a next-generation endpoint security solution that prevents, detects, and responds to advanced threats. Through expert instruction and hands-on lab exercises, you will learn how to implement and use this powerful solution through a number of step-by-step attack scenarios. You?ll learn how to build and manage a Cisco AMP for Endpoints deployment, create policies for endpoint groups, and deploy connectors. You will also analyze malware detections using the tools available in the AMP for Endpoints console, Cisco Threat Grid, and the Cisco Orbital Advanced Search Tool. The course qualifies for 24 Cisco Continuing Education credits (CE) towards recertification.This class will help you:Learn how to deploy and manage Cisco AMP for EndpointsSucceed in today?s high-demand security operations roles Course Outline This course will cover the following topics: Introducing to Cisco AMP Technologies Introducing AMP for Endpoints Overview and Architecture Navigating the Console Interface Using Cisco AMP for Endpoints Identifying Attacks Analyzing Malware Managing Outbreak Control Creating Endpoint Policies Working with AMP for Endpoint Groups Using Orbital for Endpoint Visibility Introducing AMP REST API Navigating Accounts

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course

Duration 5 Days 30 CPD hours This course is intended for Senior system administrators who wish to learn more about troubleshooting. Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience. It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience. Overview As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization. Students should be able to demonstrate the following skills: - Installation of Red Hat Satellite 6 - Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues. You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills. 1 - INTRODUCTION TO TROUBLESHOOTING Describe a generalized strategy for troubleshooting. 2 - TAKE PROACTIVE STEPS TO PREVENT SMALL ISSUES Prevent small issues from becoming large problems by employing proactive system administration techniques. 3 - TROUBLESHOOT BOOT ISSUES Identify and resolve issues that can affect a system's ability to boot. 4 - IDENTIFY HARDWARE ISSUES Identify hardware problems that can affect a system?s ability to operate. 5 - TROUBLESHOOT STORAGE ISSUES Identify and fix issues related to storage. 6 - TROUBLESHOOT RPM ISSUES Identify and fix problems in, and using, the package management subsystem. 7 - TROUBLESHOOT NETWORK ISSUES Identify and resolve network connectivity issues. 8 - TROUBLESHOOT APPLICATION ISSUES Debug application issues. 9 - DEAL WITH SECURITY ISSUES Identify and fix issues related to security subsystems. 10 - TROUBLESHOOT KERNEL ISSUES Identify kernel issues and assist Red Hat Support in resolving kernel issues. 11 - RED HAT ENTERPRISE LINUX DIAGNOSTICS AND TROUBLESHOOTING COMPREHENSIVE REVIEW Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix ADC, with little or no previous ADC experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix ADC traffic management. Overview Optimize the Citrix ADC system for traffic handling and management Customize the ADC system for traffic flow and content-specific requirements Employ recommended tools and techniques to troubleshoot common Citrix ADC network and connectivity issues Configure advanced load balancing and GSLB on the Citrix ADC system Learn the skills required to configure and manage Citrix ADC Traffic Management features, including Content Switching, Traffic Optimization, and Global Server Load Balancing. At the end of the course, students will be able to configure their ADC environments to address efficient traffic switching and resilience requirements including Content Switching, Traffic Optimization, and Disaster Recovery. Advanced Policies Default Policy Overview Default Expression Syntax Policy Bindings App Expert Additional Features Rewrite Responder URL Transformation Rewrite Policies Responder Policies DNS Rewrite and Responder URL Transformation Content Switching Content Switching Overview Content Switching Configuration Optimization Citrix ADC Optimization Overview HTTP Compression Integrated Caching Front-End Optimization Global Server Load Balancing GSLB Overview GSLB Architecture Content-Switching GSLB GSLB MEP and Monitoring Customizing GSLB Additional course details: Nexus Humans CNS-224: Implement Citrix ADC 13.x with Traffic Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNS-224: Implement Citrix ADC 13.x with Traffic Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations