43327 RES courses

Fast Beginners Balboa Workshop with Simon Selmon Learn this popular 1930s Swing dance. Join Simon, one of the first UK Balboa dancers of the Swing resurgence and learn the basics you need to dance the Balboa and how to incorporate it into your Lindy Hop or Jive. Class will include the Uphold, Downhold, Rock Step basics, Come Around, Grapevine and Lollies. Suitable for those who have tried couple of taster classes before or you have other dance experience.

Learn how to create a sketchbook journal with the Edinburgh Sketcher at The Arienas Collective

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

University First and Second Year - Diploma in Business Management (Level 4&5) - Pathway to BA (Hons) Business Management Level 4 Diploma in Business Management - 8 -12 months - 120 Credits Level 5 Diploma in Business Management - 8 - 12 months - 120 Credits Level 4 is the equivalent of the first year of a Bachelor’s Degree programme. it provides students with 120 university credits upon completion. Level 5 is the equivalent to the second year of a Bachelor’s Degree programme, it provides students with 120 university credits upon completion. It is also equivalent to an HND diploma. Course Details Each module consists of 40 guided learning hours of material with an additional 30-50 hours worth of optional materials which comprise of recommended exercises, recommended readings and internet resources. Within the modules are self-testing exercises. You must take care in answering these. Although they are not marked nor do they count towards your final assessment, the marking is tested against your scoring on the final assessment to check for consistency of score. The modules are written against prescribed learning outcomes defined by the Qualifications and Credit Framework (QCF) administered by Ofqual, the Government appointed regulator. In addition, the learning outcomes are articulated against MSBM Awarding Bodies curriculum who is a recognised awarding body monitored and assessed by QAA, the Quality Assurance Agency, the Government appointed quality assurance body. Successful completion of the full Level 4/5 Extended Diploma in Business Management and final year of an accredited Undergraduate Degree programme, will give students the right credentials to go on and apply for a job in marketing, accounting, human resources, management or business consultancy. Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Bachelors degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 120 credits which consist of either a dissertation or a dissertation and one module. Examples of University Progression BA (Hons) in Business Management (top-up) awarded by the University of Chichester delivered through London Graduate School.  Anglia Ruskin University - BA (Hons) Management (Top-Up). Entry Requirements For entry into Level 4 or 5 Diploma in Business Management, learners must possess the following: * Relevant/Local Board of Examination Result in your Country, which must include at least 5 'C' Grades in English and 4 other subjects. * Mock Examination Result can also be accepted for initial Conditional Admission, pending the release of the Board of Examination Result. (This is assessed on a case by case basis) * Learner must be 18 years or older at the start of the Course. OR * Mature Learners (21 years or older) with work experience in supervisory, leadership or management roles. (This is assessed on a case by case basis). Workshops Workshops are conducted by live webinars for online students. Classroom workshops are available if there is a local branch in your country. Speak our course advisors on this subject. Visa Requirements There is no Visa requirement for this programme.

In an era where online presence is a necessity, understanding the fundamentals of search engine optimisation (SEO) is crucial for individuals and businesses alike.

DGSA training

In an ever-evolving legal landscape, being a firm outside of the mandatory AML scope doesn't mean being out of the compliance conversation.  This course is your guide to proactively managing risks, staying compliant and ensuring your firm's resilience. Don't miss this opportunity to navigate the unique challenges faced by out-of-scope AML law firms. The course will cover: AML regulations Why are some firms (or departments) in or out of scope? MLROs AML basics CDD (ID elements) Responsibility of doing CDD Source of Funds / Source of Wealth Ongoing monitoring Reporting to the MLRO Target Audience The online course is suitable for staff of all levels, from support staff to senior partners of firms outside of the regulated sector.  Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Highfield Level 1 Award In Health And Safety Within A Construction Environment (RQF) Highfield Level 1 Award in Health and Safety within a Construction Environment (RQF) One day course For those applying for the Green Labourer CSCS Card Includes the Health, Safety, Environment Test For Operatives and Specialists book or DVD by CITB! Face to Face: One day course + time for self-study required This course is supported by the Construction Industry Training Board (CITB) This course is designed to give learners a route to applying for the Green Labourer CSCS Card Course Contents: The purpose of a risk assessment The purpose of a method statement The legal requirements of risk assessments and method statements The common causes of work-related fatalities and injuries The implications of not preventing accidents and ill-health at work Health and safety definitions Hazards and potential risks of a a range of situations The importance of reporting accidents and near misses Accident reporting procedures Risk assessments and dynamic risk assessments The reasons for using safe manual handling in the workplace The employees' responsibilities under current legislation and official guidance in relation to manual handling in the workplace The procedures for safe manual handling Working at height Employees' legal responsibilities in relation to working at height Potential hazards when working at height Controlling risks and hazards while working at height Regulations regarding working at height COSHH: substances hazardous to health Common risks to health within a construction environment Drugs and alcohol Personal Hygiene Asbestos PPE (Personal Protective Equipment) Working around plant and equipment safely Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness They have a much higher rate of work-related ill-health than those working in many other industries Construction workers have the highest rate of musculoskeletal disorders compared to other occupations This course develops learners’ knowledge and understanding of health and safety in a construction environment so they can work safely on a construction site Those who successfully complete this Level 1 Award in Health and Safety in a Construction Environment and have completed the CITB Health, Safety & Environment Test within the last 2 years can then apply for a Green Labourer CSCS card. Our Health And Safety In A Construction Environment Training Course is a nationally recognised, Ofqual regulated qualification accredited by Highfields Qualifications.This course leads to the obtainment of the CSCS labour card, allowing workers to work on construction sites.The Ofqual Register number for this course is 603/2442/9

A fabric manipulation and constructed textiles workshop, for Teachers of GCSE & A Level Textiles, for both Art & Design and Design & Technology.

Learn the basics of calligraphy using the foundational hand with local artist Panna Chauhan at The Arienas Collective and create a framed abstract piece to take home.