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45361 RES courses

Customer Service Level 3 Regulated with Communication Training Course

By One Education

In the fast-paced business world, effective communication skills are essential for professionals who want to succeed. Whether you're an entry-level employee or a senior executive, the ability to communicate clearly and persuasively can make all the difference. That's why we're excited to offer the ATHE Level 3 Diploma in English and Communications for Business, regulated by Ofqual. This comprehensive course bundle is designed to help learners develop the skills they need to communicate effectively in a variety of business settings. The ATHE course covers five key units, starting with Business Communications, where learners will explore different types of business documents and how to communicate professionally in writing. The Mobile and Digital Business Communications unit teaches learners how to use technology to communicate effectively in a business setting. In Unit 3, Verbal and Non-Verbal Business Communications, learners will focus on honing their verbal and nonverbal communication skills, while the Business English units develop reading, writing, speaking, and listening skills specifically for business contexts. In addition to the ATHE course, this bundle also includes five CPD accredited courses. The Workplace Confidentiality course helps learners understand the importance of confidentiality in the workplace. The Performance Management course teaches learners how to set and evaluate performance goals effectively. The Dealing with Conflict at Work course equips learners with the skills to manage conflicts effectively. The Line Management course teaches learners how to manage a team effectively, while the Talent Management Level 3 course focuses on identifying, developing, and retaining talent in an organisation. The regulated qualification package includes the following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support On-Demand Customer Service Assignment, Observation, and Report Templates. These additional benefits ensure that you have all the necessary resources and support to complete your qualification. The qualification number for the ATHE Level 3 Diploma in English and Communications for Business is 603/7244/8. The total credit value offered by this qualification is 60 credits, with all of the units being level 3. The normal age range for this qualification's learners is 16 and above. By enrolling, learners will also be able to develop study skills like critical thinking, planning, organising, research, analysis, reflection and IT skills. Individual learners will be able to identify their strengths while improving areas that need more attention. Learning Outcome for the CPD Course Bundle: Provide high-quality care: Demonstrate the essential skills and knowledge required to perform as a competent nursing assistant, offering patient-centered care in various healthcare settings. Understand and apply nurse prescribing principles: Develop a strong foundation in nurse prescribing, including understanding the legal framework, pharmacology, and ethical considerations to safely prescribe medication at Level 3. Demonstrate in-depth knowledge of human anatomy and physiology: Apply comprehensive knowledge of the human body's structures and functions to inform nursing practice and facilitate effective communication with other healthcare professionals. Deliver competent adult nursing care: Implement evidence-based practices, assessment techniques, and clinical decision-making skills for effective adult nursing care across a range of healthcare environments. Provide mental health nursing support: Develop the ability to assess, plan, implement, and evaluate mental health nursing interventions, incorporating therapeutic communication skills and understanding of mental health disorders and treatments. Engage in interprofessional collaboration: Foster effective teamwork and collaboration with other healthcare professionals to ensure seamless, integrated care for patients. Promote continuous professional development: Cultivate a commitment to lifelong learning and reflection, staying up-to-date with advances in nursing and healthcare practices. Curriculum Breakdown of ATHE Level 3 Diploma in English and Communications for Business Unit 01: Business Communications Unit 02: Mobile and Digital Business Communications Unit 03: Verbal and Non-Verbal Business Communications Unit 04: Business English: Reading and Writing Unit 05: Business English: Speaking and Listening Guided Learning Hours(GLH) -360 Total Qualification Time(TQT) -600 Further Progression for ATHE Level 3 Diploma in English and Communications for Business After successfully completing the course, learners may progress to: employment or have increased opportunities for progression in their current role a higher level ATHE qualification at Level 4 or above, in a related subject the first year of a degree programme higher level apprenticeships CPD Courses in this bundle are: Workplace Confidentiality Performance Management Dealing with Conflict at Work Line Management Talent Management Level 3 This course bundle is designed to help nursing students develop essential skills and knowledge for their professional growth. The curriculum covers the fundamentals of nursing and nursing assistant roles, emphasising patient care and effective communication. Students will also learn about infection control, legal and ethical issues, and nurse prescribing principles and practices. The courses provide an in-depth understanding of human anatomy and physiology and cover adult and mental health nursing, with a focus on assessment, planning, evaluation, and evidence-based interventions. The bundle emphasises the importance of interprofessional collaboration in healthcare and promotes continuous professional development and reflective practice, encouraging students to commit to lifelong learning and stay up-to-date with the latest advances in nursing and healthcare practices. Assessment For the ATHE Level 3 Diploma in English and Communications for Business course, learners must prepare written assignments for knowledge-based units and show practical demonstrations or submit observation reports for Competence/Skill-Based units. All evidence will be initially assessed by a qualified assessor and further assessed by an Internal Quality Assurer (IQA) to ensure that the learner properly accomplishes all the learning outcomes of the qualification. At the end of each CPD-accredited course in this bundle, there are quizzes and assignments which will test the learner's knowledge and help them to remember the most important information. After completion, a learner can order either a PDF or Hard-copy Certificate for a predetermined price for every course. Certification After completing the assessment, learners will receive a prestigious ATHE certificate that has been approved by The Office of Qualifications and Examinations Regulation (Ofqual). This certificate holds a Level 3 status in the Regulated Qualifications Framework (RQF). This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge and skills in the field of business, but you'll also boost your employability with a sought-after certification! Requirements Entry Requirements for ATHE Level 3 Diploma in English and Communications for Business For professionals who have recently gone through education or training, the entry requirements include the following: 5 or more GCSEs at grades C and above Other related level 2 subjects Other equivalent international qualifications Professionals must have good English skills to access resources and complete the unit assignments

Customer Service Level 3 Regulated with Communication Training Course
Delivered Online On Demand3 weeks
£699

Customer Service Level 3 Regulated with Communication Training Course

By One Education

In the fast-paced business world, effective communication skills are essential for professionals who want to succeed. Whether you're an entry-level employee or a senior executive, the ability to communicate clearly and persuasively can make all the difference. That's why we're excited to offer the ATHE Level 3 Diploma in English and Communications for Business, regulated by Ofqual. This comprehensive course bundle is designed to help learners develop the skills they need to communicate effectively in a variety of business settings. The ATHE course covers five key units, starting with Business Communications, where learners will explore different types of business documents and how to communicate professionally in writing. The Mobile and Digital Business Communications unit teaches learners how to use technology to communicate effectively in a business setting. In Unit 3, Verbal and Non-Verbal Business Communications, learners will focus on honing their verbal and nonverbal communication skills, while the Business English units develop reading, writing, speaking, and listening skills specifically for business contexts. In addition to the ATHE course, this bundle also includes five CPD accredited courses. The Workplace Confidentiality course helps learners understand the importance of confidentiality in the workplace. The Performance Management course teaches learners how to set and evaluate performance goals effectively. The Dealing with Conflict at Work course equips learners with the skills to manage conflicts effectively. The Line Management course teaches learners how to manage a team effectively, while the Talent Management Level 3 course focuses on identifying, developing, and retaining talent in an organisation. The regulated qualification package includes the following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support On-Demand Customer Service Assignment, Observation, and Report Templates. These additional benefits ensure that you have all the necessary resources and support to complete your qualification. The qualification number for the ATHE Level 3 Diploma in English and Communications for Business is 603/7244/8. The total credit value offered by this qualification is 60 credits, with all of the units being level 3. The normal age range for this qualification's learners is 16 and above. By enrolling, learners will also be able to develop study skills like critical thinking, planning, organising, research, analysis, reflection and IT skills. Individual learners will be able to identify their strengths while improving areas that need more attention. Learning Outcome for the CPD Course Bundle: Provide high-quality care: Demonstrate the essential skills and knowledge required to perform as a competent nursing assistant, offering patient-centered care in various healthcare settings. Understand and apply nurse prescribing principles: Develop a strong foundation in nurse prescribing, including understanding the legal framework, pharmacology, and ethical considerations to safely prescribe medication at Level 3. Demonstrate in-depth knowledge of human anatomy and physiology: Apply comprehensive knowledge of the human body's structures and functions to inform nursing practice and facilitate effective communication with other healthcare professionals. Deliver competent adult nursing care: Implement evidence-based practices, assessment techniques, and clinical decision-making skills for effective adult nursing care across a range of healthcare environments. Provide mental health nursing support: Develop the ability to assess, plan, implement, and evaluate mental health nursing interventions, incorporating therapeutic communication skills and understanding of mental health disorders and treatments. Engage in interprofessional collaboration: Foster effective teamwork and collaboration with other healthcare professionals to ensure seamless, integrated care for patients. Promote continuous professional development: Cultivate a commitment to lifelong learning and reflection, staying up-to-date with advances in nursing and healthcare practices. Curriculum Breakdown of ATHE Level 3 Diploma in English and Communications for Business Unit 01: Business Communications Unit 02: Mobile and Digital Business Communications Unit 03: Verbal and Non-Verbal Business Communications Unit 04: Business English: Reading and Writing Unit 05: Business English: Speaking and Listening Guided Learning Hours(GLH) -360 Total Qualification Time(TQT) -600 Further Progression for ATHE Level 3 Diploma in English and Communications for Business After successfully completing the course, learners may progress to: employment or have increased opportunities for progression in their current role a higher level ATHE qualification at Level 4 or above, in a related subject the first year of a degree programme higher level apprenticeships CPD Courses in this bundle are: Workplace Confidentiality Performance Management Dealing with Conflict at Work Line Management Talent Management Level 3 This course bundle is designed to help nursing students develop essential skills and knowledge for their professional growth. The curriculum covers the fundamentals of nursing and nursing assistant roles, emphasising patient care and effective communication. Students will also learn about infection control, legal and ethical issues, and nurse prescribing principles and practices. The courses provide an in-depth understanding of human anatomy and physiology and cover adult and mental health nursing, with a focus on assessment, planning, evaluation, and evidence-based interventions. The bundle emphasises the importance of interprofessional collaboration in healthcare and promotes continuous professional development and reflective practice, encouraging students to commit to lifelong learning and stay up-to-date with the latest advances in nursing and healthcare practices. Assessment For the ATHE Level 3 Diploma in English and Communications for Business course, learners must prepare written assignments for knowledge-based units and show practical demonstrations or submit observation reports for Competence/Skill-Based units. All evidence will be initially assessed by a qualified assessor and further assessed by an Internal Quality Assurer (IQA) to ensure that the learner properly accomplishes all the learning outcomes of the qualification. At the end of each CPD-accredited course in this bundle, there are quizzes and assignments which will test the learner's knowledge and help them to remember the most important information. After completion, a learner can order either a PDF or Hard-copy Certificate for a predetermined price for every course. Certification After completing the assessment, learners will receive a prestigious ATHE certificate that has been approved by The Office of Qualifications and Examinations Regulation (Ofqual). This certificate holds a Level 3 status in the Regulated Qualifications Framework (RQF). This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge and skills in the field of business, but you'll also boost your employability with a sought-after certification! Requirements Entry Requirements for ATHE Level 3 Diploma in English and Communications for Business For professionals who have recently gone through education or training, the entry requirements include the following: 5 or more GCSEs at grades C and above Other related level 2 subjects Other equivalent international qualifications Professionals must have good English skills to access resources and complete the unit assignments

Customer Service Level 3 Regulated with Communication Training Course
Delivered Online On Demand3 weeks
£699

Social Work Studies and Corporate social responsibility - 2 QLS Course

By Imperial Academy

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Social Work Studies and Corporate social responsibility - 2 QLS Course
Delivered Online On Demand
£300

Speak with Charisma (public speaking)

5.0(6)

By The Sunflower Effect Confidence Courses

Charisma is a rare quality – we know when we see charisma because we feel compelled to listen to those who have it. There is a magic about them. We notice them as soon as they walk into a room. We are so inspired by what they say that we find ourselves almost as enthusiastic as they are about the thing they are speaking about. They have a way of communicating that brings us alive and makes us feel good.

Speak with Charisma (public speaking)
Delivered In-PersonFlexible Dates
£350

EMDR Therapy and Suicidality: A one day interactive workshop

By EMDR Consultancy

EMDR Therapy and Suicidality: A one day interactive webinar

EMDR Therapy and Suicidality: A one day interactive workshop
Delivered OnlineFri, Jun 2008:30
£115 to £135

HR: Human Resources Management (5-in-1 QLS Endorsed Diploma)

By Imperial Academy

FREE 5 QLS Endorsed Certificate | 5-in-1 Exclusive Bundle | CPD Accredited | Career Guided Program | Lifetime Access

HR: Human Resources Management (5-in-1 QLS Endorsed Diploma)
Delivered Online On Demand
£300

The Art of Negotiation: In-House Training

By IIL Europe Ltd

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£450

The Art of Negotiation: Virtual In-House Training

By IIL Europe Ltd

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: Virtual In-House Training
Delivered OnlineFlexible Dates
£450

The Art of Negotiation (Virtual)

By IIL Europe Ltd

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation (Virtual)
Delivered OnlineFlexible Dates
£450

A-Level Further Maths Distance Learning Course by Oxbridge

By Oxbridge

Is the thrill of solving mathematical conundrums your thing? Are you adept at distinguishing between polar coordinates and hyperbolic functions, or vectors and matrices? If so, our Edexcel accredited Further Mathematics A-Level online course beckons you. With unwavering support from your personal tutor, you'll develop the ability to construct and present mathematical arguments via diagrams, graphs, and symbols. Moreover, you'll refine your understanding of modelling assumptions, conquer quadratic equations with real coefficients, and broaden your mathematical horizons. Course Benefits: Get access to a new course aligned with the latest specifications, enriched with interactive and engaging content Avail of the Fast track option for exams in 2022 Access to partnership exam centres, ensuring a guaranteed exam venue Unlimited tutor support to help craft a study plan and assist throughout your learning journey Exam pass guarantee (we've got your back for the next exam if you don’t pass the first time). Awarding Body: The Edexcel, our awarding body, is the UK's largest awarding organisation that has been helping individuals achieve academic and vocational qualifications in schools, colleges, and workplaces in the UK and beyond for nearly two decades. Course code: X922 Qualification code: 9FMO Official Qualification Title: Further Maths A-Level ⏱ Study Hours: Allocate between 300 and 360 hours of study time, plus additional time for completing assignments. 👩‍🏫 Study Method: Experience a dynamic and engaging learning process via our online learning platform. If needed, the learning resources, which include videos, quizzes, and interactive activities, can be printed for offline study. 📆 Course Duration: The course will span up to 24 months from the date of enrolment. All your learning materials will be accessible on our MyOxbridge portal. 📋 Assessment: Enrolments are now open for Summer 2022 examinations. The course necessitates the completion of four standard A-level exams and various assignments. While the assignments don't contribute to the final grade, they allow you to get tutor feedback and help in monitoring your progress. We also provide a guaranteed exam space in our nationwide exam centres. 👩‍🎓 Course Outcomes: Successful completion earns you an A-Level in Further Mathematics, issued by Edexcel. This certificate holds the same value as that issued to students in any other educational institution. ℹ️ Additional Information: Official Qualification Title - Further Maths A-Level Level - Advanced (Level 3) Course Content: Our course curriculum includes but is not limited to Core Mathematics 1 & 2, Further Pure Mathematics 1 & 2, Statistics 1 & 2, Mechanics 1 & 2, and Decision 1 & 2. These units cover a wide array of topics, including proof, complex numbers, matrices, algebra and functions, calculus, vectors, polar co-ordinates, hyperbolic functions, differential equations, groups, number theory, sequences and series, discrete probability distributions, hypothesis testing, central limit theorem, chi squared testing, linear regression, continuous probability distributions, correlation, combination of random variables, confidence intervals, moments and impulse, work, energy, and power, elastic springs and strings, elastic collisions, motion in a circle, centre of mass, further dynamics, further kinematics, algorithms, graphs, critical path analysis, linear programming, transportation problems, allocation problems, flows in networks, dynamic programming, game theory, recurrence relationship, and decision analysis.

A-Level Further Maths Distance Learning Course by Oxbridge
Delivered Online On Demand
£665