1332 RES courses in Nottingham

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Private foraging in Argyll and Lochaber. The rest of the UK is also possible.

This course will help you and your staff become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3

Assertiveness & Personal Effectiveness - 1 day training course delivered in Nottingham To provide tools and techniques to enable delegates to evaluate and adjust their behaviours to appear more assertive in their discussions with others including colleagues, customers and other stakeholders.

From Friend to Supervisor – establishing authority 1 day training course delivered in Nottingham Designed to provide participants with the techniques and tactics to establish authority within the supervisory role whilst maintaining good relationships with those you manage, making it easier to clarify expectations and manage performance.

Time Management - 1 day training course delivered in Nottingham This course examines how time is used at work and identifies good practice to get your role under control! It helps delegates to identify “lost” time at work and to plan and prioritise tasks to make best use of time and enhance productivity.

Planning & Managing Change- 1 day training course delivered in Nottingham This course will help guide managers on what to expect from individuals and teams during times of change, and how best to handle the emotions and reactions which will inevitably surface.

To better equip care organisations and their amazing, hardworking staff in this fight, we offer the Essentials of Sepsis Recognition & Escalation For Care & Support Staff course. This face to face training course delivered by experienced healthcare professionals arms care and support staff with the necessary knowledge, skills and confidence to identify individuals at risk of sepsis, recognise its early signs, and escalate care effectively when they suspect sepsis. With our CQC compliant course, you'll be better prepared to help those at risk. Learners will receive an NR Medical Training/UK Sepsis Trust certificate which is valid for 1 year and a summary of elements covered throughout the course.

This two-day Site supervision safety training scheme (SSSTS) course is designed for those who have, or are about to acquire, supervisory responsibilities. The course covers all relevant legislation and other aspects which affect safe working in the building, construction and civil engineering industries. It is delivered interactively including group and individual activities. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures, and adequate communication to sustain a health and safety culture among the workforce. The Aim of the course is to help site supervisors to supervise health and safety on site in accordance with current legal provisions and within the context of their role. They should develop an understanding of responsibility and accountability for site health, safety and welfare of workers on site and be able to recognise that a safe site is efficient, economical, productive and environmentally friendly. At the start of each course, delegates will be provided with their own copy of the mandatory publications: (Construction site supervision and Toolbox talks) The course is broken down into 5 learning areas Legal and management Health and welfare General safety High risk activities Environment

Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with Chronic Obstructive Pulmonary Disease (COPD) and Asthma.