Our Business Transformation Courses are aimed at empowering business professionals with knowledge and skills needed to transform business operations using modern business techniques, information technology, data analytics, and software tools. Here, we offer a number of foundation, intermediate, practitioner, professional and specialist courses leading to certifications by leading chartered institutes across the world.
HACCP Trainer. on site delivery nationwide
Our banking and risk management courses are aimed at empowering finance professionals with the knowledge and skills needed in banking, risk management, financial services and regulation. Our courses are suitable for a wide range of audience including bank executives/directors, senior managers, financial risk managers, credit officers, relationship managers, bank operational staff, treasury/asset managers, compliance officers, investment bankers, and financial services regulators and supervisors.
RSPH level 2 Identifying and Controlling Food Allergy Risks Training Course Do you need an allergy trainer to come to your food business and teach your staff face to face about food and drink allergens, their dangers and how to control them? Our allergy trainer can come to your business and deliver this course at your business premises. Although we are based in London, we are happy to travel and deliver this course at your business location. (Trainer travel fees may be applicable depending on your location). Staff will receive interactive training and coaching on allergens and intolerances with an experienced trainer. We can also tweak the training to include issues you would like to cover. See our website for more details. Special offer for on-site allergy training. £250 plus £20pp includes RSPH exam fees (usually £350 plus £30pp) This course is suitable for any catering business such as restaurants, pubs, hotels, cafes, catering companies, cooks, self employed, artisans, event caterers and more. This course is also important for staff who are Front of House, who take customer orders and relay the orders to cooks and chefs and other people who are preparing food for customers who have allergies and or intolerances. This is a short one day training course, typically 9am-3pm. Topics covered include- Allergens, Allergen Identification, Cross contact, Cross Contamination, Allergic Reactions, Food Intolerances, Coeliac, Anaphylaxis, Natasha's Law, UK Food Safety Regulations, Allergy Controls, Substituting ingredients, Customer Communication and what to do in an Emergency. Contact us to book training.
HACCP Trainer and HACCP Training Courses
It’s Not a Bad Technique to Use Per Se, but It’s a Bit “old School” and, Frankly, a Bit Overused. Do Something Else. Instead of Focusing on Your Needs as a Brand, Focus on the Needs of the Customer as a Person. Recognize Their Needs as a Customer and How You Respond to Them Specifically. To Do This, Get to Know Your Customer’s Mindset and Analyse Why They Have Churned (Remember Point 1 Again With Data, Data, Data…). Then, Consider How Your Product or Service Helps Them and What Benefit They Can Get From You That They May Have Forgotten or Lost Focus on. Then, Reframe What You, as a Brand, Need to Do to . Win Them Back. Essentially, You Need to Make an Effort to Understand Your Customer’s Journey and Why and How They Make Decisions, E.g. Whether to Buy From You Again. Once This is Done, It Gives You B2C Lead the Opportunity to Replicate the Value or Exclusivity of the Information, Services or Offers You Provide, as the Following Examples From Dollar Shave Club and Boden Elegantly Demonstrate: Figure 3: Dollar Shave Club Recovery Email American Lowe's Chooses to Approach It in a Slightly Different Way by Informing Customers of What They May Have Missed Without Engaging With the Brand: the Icing on the Cake Here is That They Do It in a Slightly . Humorous Way That Reflects the Core Value of Offering Home Products. However, One Should Be a Little Cautious With This Example: Although the Email Design May Look Very Appealing, It is Worth Making Sure That Your Design Does Not Degrade the Cta Button. As You Can See, the “learn More” Button is Not What You Put Most Noticeable in the Email. As With Everything Else, It's About Finding Balance and a Willingness to Test and Experiment to End Up in the Best Shape for the Optimal Recovery Campaign. 5: Reward Their Loyalty Your Data Shows You Exactly How Engaged a Lost Customer Has Been in the Past. Even Though They May Have Been Less .
Changing seasons impact our hair in unique ways, from winter dryness to summer humidity. By adjusting your hair care routine with each season, you can keep your hair healthy, strong, and vibrant. Here’s a look at practical tips for maintaining beautiful hair all year round. Winter hair care tips In winter, cold air and indoor heating can strip moisture from hair, leaving it dry and prone to breakage. Protecting your hair from these harsh conditions is essential. Moisturize regularly Dry winter air can make hair feel rough and brittle. Use a moisturizing shampoo and conditioner to keep your hair hydrated, and consider using a leave-in conditioner for extra protection. This helps seal in moisture, making hair less prone to frizz and breakage. Limit heat styling Winter weather already dries out hair, so limit heat styling tools like blow dryers and straighteners, which can further strip moisture. If you need to use them, apply a heat protectant spray to help reduce damage. Cover your hair Cold weather can make hair more vulnerable to damage. When outside, consider wearing a hat or scarf to shield your hair from the cold, dry air. Opt for a silk or satin-lined hat to avoid friction that can lead to frizz. Spring hair care tips Spring is a time of renewal, and as humidity levels increase, you may notice changes in your hair’s texture and manageability. Here’s how to keep your hair looking fresh. Exfoliate your scalp Over winter, dead skin and product buildup can accumulate on the scalp. Use a gentle scalp scrub or exfoliating shampoo to refresh your scalp. This helps improve hair growth and keeps your scalp healthy. Adjust your conditioner As temperatures rise, you may not need as heavy a conditioner. Switching to a lighter conditioner can prevent hair from feeling weighed down, giving you more volume and bounce. Embrace natural styles Spring’s humidity can make it difficult to keep styles smooth and sleek. Embrace natural textures and styles that work with the humidity instead of fighting it. This helps reduce the need for heat styling, keeping your hair healthier. Summer hair care tips In summer, sun exposure and chlorine from swimming pools can damage hair, making it dry and prone to breakage. Protecting your hair from these elements is key to maintaining its health. Use UV protection The sun’s UV rays can weaken hair, making it more likely to break. Look for hair products that offer UV protection to shield your strands from sun damage. Wearing a hat also provides good protection and keeps your scalp safe from sunburn. Rinse after swimming If you swim in pools or the ocean, chlorine and salt can leave hair feeling dry and brittle. Rinse your hair with fresh water after swimming to remove these drying elements, and consider applying a leave-in conditioner afterward for extra moisture. Deep conditioning Summer heat can strip moisture from hair, making it look dull and feel rough. Use a deep conditioning treatment once a week to restore moisture and keep your hair soft and shiny. Consider a Mulberry silk pillowcase Summer heat can make hair more prone to frizz, especially when sleeping on traditional pillowcases. Switching to a Mulberry silk pillowcase can help reduce friction, prevent hair breakage, and keep hair smoother, especially in humid conditions. Silk pillowcases are gentle on hair and help keep it manageable throughout the summer months. Fall hair care tips Fall brings cooler temperatures and lower humidity, making hair feel dry. Preparing your hair for the cooler season helps prevent issues like split ends and dryness. Trim split ends After summer, hair may be damaged from sun exposure, chlorine, and saltwater. Trimming split ends at the start of fall helps keep your hair looking healthy and prevents further breakage as the air gets drier. Rehydrate your hair With cooler air, your hair may start to lose moisture again. Switch back to a more hydrating shampoo and conditioner, and consider using a hair mask once a week to lock in moisture. Avoid over-washing In fall, as temperatures drop, hair does not get as oily. Avoid over-washing your hair, as it can strip away natural oils that help protect it. Washing your hair two to three times a week is usually enough to keep it clean without causing dryness. Protect from static Cooler weather often brings static electricity, which can make hair frizzy and hard to manage. Using a leave-in conditioner or a few drops of hair oil can help reduce static, leaving hair smooth and manageable. Final thoughts Taking care of your hair throughout the year requires small adjustments to your routine to match the season. Following these tips, and using silk products, you can protect your hair from the elements, maintain its health, and enjoy beautiful hair every season. Incorporating products like a Mulberry silk pillowcase can also add extra benefits by reducing frizz and protecting your hair while you sleep. With these simple steps, you’ll keep your hair looking its best, no matter the time of year.
Course Duration: Half-day or full-day program (with virtual and in-person options) Target Audience: Professionals working remotely, hybrid teams, managers, HR leaders, and individuals looking to improve their work-life integration in today’s fast-paced, digital-first work environment. Course Objectives By the end of this course, participants will be able to: Understand the concept of work-life integration versus work-life balance. Recognise the challenges and benefits of working remotely or in hybrid settings. Learn practical strategies for managing boundaries, time, and energy. Cultivate habits that support both productivity and personal well-being. Apply tools to foster sustainable work-life integration in their teams and organisations. Course Outline Module 1: Rethinking Work-Life Integration The difference between work-life balance and work-life integration The challenges of work-life boundaries in a remote-first world The impact of technology on personal and professional lives Why flexibility matters: remote work as a tool for integration, not separation Module 2: Understanding Your Energy and Time Identifying personal energy patterns throughout the day Time audit: understanding how you currently allocate time and energy The role of breaks, boundaries, and rituals in energy management Tools for task prioritisation: Pomodoro, time blocking, and task batching Module 3: Managing Boundaries in a Digital World Setting and communicating clear boundaries for work and personal time Managing "always-on" culture in a remote environment Tools for setting expectations with colleagues and managers Creating a dedicated workspace and establishing personal rituals Saying no effectively: how to manage overcommitment and avoid burnout Module 4: Navigating Flexibility and Productivity The benefits and challenges of flexible working hours Time management strategies for remote and hybrid work settings Overcoming distractions: creating a productive work environment at home Staying focused and motivated without the physical office Managing work interruptions and creating space for personal time Module 5: Well-Being in Remote and Hybrid Work Importance of self-care and mental health in work-life integration Strategies for staying physically active, social, and mentally engaged remotely Building habits for sleep, mindfulness, and recovery Setting clear personal and professional goals to stay aligned with values Techniques for managing stress and avoiding burnout in a remote environment Module 6: Building a Remote-First Culture Leading with empathy: supporting remote teams’ well-being Fostering communication, trust, and accountability in hybrid teams Encouraging regular check-ins, feedback loops, and work-life check-ups Building a culture of flexibility and autonomy while maintaining performance Best practices for team collaboration and social connection in remote environments Module 7: Action Planning for Sustainable Integration Developing a personalised work-life integration plan Identifying areas of improvement: time, energy, boundaries, and well-being Setting achievable goals for short-term and long-term work-life integration Peer sharing: tips and strategies that have worked for you Building accountability structures: partners, progress tracking, and revisiting goals Delivery Style Highly interactive, with a mix of discussions, reflection exercises, and case studies Practical tools, tips, and templates that participants can apply immediately Group activities to share experiences and learn from peers Guided self-reflection and action planning for immediate impact Course Materials Provided Work-Life Integration Guide Time Audit Worksheet and Energy Mapping Tools Setting Boundaries Framework and Template Remote Work Well-Being Checklist Personal Action Plan for Sustainable Integration Resource list: Apps, podcasts, and books on work-life integration Optional Add-ons Post-course coaching or check-in sessions Customised team workshop focused on hybrid work challenges Leadership session on managing remote-first teams effectively Follow-up webinars on remote collaboration and staying connected
Course Duration: Half-day or full-day program (with virtual and in-person options) Target Audience: Professionals working remotely, hybrid teams, managers, HR leaders, and individuals looking to improve their work-life integration in today’s fast-paced, digital-first work environment. Course Objectives By the end of this course, participants will be able to: Understand the concept of work-life integration versus work-life balance. Recognise the challenges and benefits of working remotely or in hybrid settings. Learn practical strategies for managing boundaries, time, and energy. Cultivate habits that support both productivity and personal well-being. Apply tools to foster sustainable work-life integration in their teams and organisations. Course Outline Module 1: Rethinking Work-Life Integration The difference between work-life balance and work-life integration The challenges of work-life boundaries in a remote-first world The impact of technology on personal and professional lives Why flexibility matters: remote work as a tool for integration, not separation Module 2: Understanding Your Energy and Time Identifying personal energy patterns throughout the day Time audit: understanding how you currently allocate time and energy The role of breaks, boundaries, and rituals in energy management Tools for task prioritisation: Pomodoro, time blocking, and task batching Module 3: Managing Boundaries in a Digital World Setting and communicating clear boundaries for work and personal time Managing "always-on" culture in a remote environment Tools for setting expectations with colleagues and managers Creating a dedicated workspace and establishing personal rituals Saying no effectively: how to manage overcommitment and avoid burnout Module 4: Navigating Flexibility and Productivity The benefits and challenges of flexible working hours Time management strategies for remote and hybrid work settings Overcoming distractions: creating a productive work environment at home Staying focused and motivated without the physical office Managing work interruptions and creating space for personal time Module 5: Well-Being in Remote and Hybrid Work Importance of self-care and mental health in work-life integration Strategies for staying physically active, social, and mentally engaged remotely Building habits for sleep, mindfulness, and recovery Setting clear personal and professional goals to stay aligned with values Techniques for managing stress and avoiding burnout in a remote environment Module 6: Building a Remote-First Culture Leading with empathy: supporting remote teams’ well-being Fostering communication, trust, and accountability in hybrid teams Encouraging regular check-ins, feedback loops, and work-life check-ups Building a culture of flexibility and autonomy while maintaining performance Best practices for team collaboration and social connection in remote environments Module 7: Action Planning for Sustainable Integration Developing a personalised work-life integration plan Identifying areas of improvement: time, energy, boundaries, and well-being Setting achievable goals for short-term and long-term work-life integration Peer sharing: tips and strategies that have worked for you Building accountability structures: partners, progress tracking, and revisiting goals Delivery Style Highly interactive, with a mix of discussions, reflection exercises, and case studies Practical tools, tips, and templates that participants can apply immediately Group activities to share experiences and learn from peers Guided self-reflection and action planning for immediate impact Course Materials Provided Work-Life Integration Guide Time Audit Worksheet and Energy Mapping Tools Setting Boundaries Framework and Template Remote Work Well-Being Checklist Personal Action Plan for Sustainable Integration Resource list: Apps, podcasts, and books on work-life integration Optional Add-ons Post-course coaching or check-in sessions Customised team workshop focused on hybrid work challenges Leadership session on managing remote-first teams effectively Follow-up webinars on remote collaboration and staying connected
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