37409 RES courses delivered Online

Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview After completing this course, you should be able to:Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. Note: This course does not cover any of the features of MQ for z/OS or MQ for IBM© i. Course introductionIBM© MQ reviewIBM© MQ installation and deployment optionsCreating a queue manager and queuesExercise: Using commands to create a queue manager and queuesIntroduction to IBM© MQ ExplorerExercise: Using IBM© MQ Explorer to create queue managers and queuesTesting the IBM© MQ implementationExercise: Using IBM© MQ sample programs to test the configurationImplementing distributed queuingExercise: Connecting queue managersIBM© MQ clientsExercise: Connecting an IBM© MQ clientImplementing trigger messages and monitorsExercise: Implementing a trigger monitorDiagnosing problemsExercise: Running an IBM© MQ traceImplementing basic security in IBM© MQExercise: Controlling access to IBM© MQBacking up and restoring IBM© MQ messages and object definitionsExercise: Using a media image to restore a queueExercise: Backing up and restoring IBM© MQ object definitionsIntroduction to queue manager clustersExercise: Implementing a basic clusterMonitoring and configuring IBM© MQ for performanceExercise: Monitoring IBM© MQ for performanceCourse summary

Duration 1 Days 6 CPD hours This course is intended for Security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Enterprise EDR Identify the architecture and data flows for VMware Carbon Black Cloud Enterprise EDR communication Perform searches across endpoint data to discover suspicious behavior Manage watchlists to augment the functionality of VMware Carbon Black Cloud Enterprise EDR Create custom watchlists to detect suspicious activity in your environment Describe the process for responding to alerts in VMware Carbon Black Cloud Enterprise EDR Discover malicious activity within VMware Carbon Black Cloud Enterprise EDR Describe the different response capabilities available from VMware Carbon Black Cloud This course teaches you how to use the VMware Carbon Black© Cloud Enterprise EDR? product and leverage its capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Searching Data Creating searches Search operators Analyzing processes Analyzing binaries Advanced queries Managing Watchlists Subscribing Alerting Custom watchlists Alert Processing Alert creation Analyzing alert data Alert actions Threat Hunting in Enterprise EDR Cognitive Attack Loop Malicious behaviors Response Capabilities Using quarantine Using live response Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud Enterprise EDR training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud Enterprise EDR course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications. Overview After completing this course, students will be able to: Configure and manage the transport pipeline Manage and troubleshoot mail flow and transport issues Manage message hygiene and compliance Manage authentication for messaging Configure organizational settings and sharing Manage mobile devices Manage role-based permissions Create and manage recipient objects and resources Plan, implement, and troubleshoot public folders Plan a hybrid environment Perform mailbox migrations Deploy and troubleshoot a hybrid environment This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization. Managing the Transport Pipeline Overview of Transport Services Configuring Message Transport Managing Transport Rules Managing and Troubleshooting Mail Flow Managing Mail Flow Troubleshooting Mail Flow Troubleshooting Transport Issues Troubleshooting with Logs Managing Message Hygiene Planning for Message Hygiene Managing Anti-Malware and Anti-Spam Policies Managing Advanced Threat Protection Managing Compliance Messaging Compliance in the SCC Messaging Compliance in Exchange Managing Exchange Online Archiving and Auditing Managing Content Search Managing Organizational Settings Managing Authentication for Messaging Configuring Organizational Settings Configuring Organizational Sharing Managing Mobile Devices Mobile Device Mailbox Policies Managing Mobile Device Access Managing Role-Based Permissions Managing Admin Roles Managing User Roles Exchange Setup - RBAC and AD Split Permission Managing Recipient Objects and Resources Exchange Recipients Creating and Managing Exchange Recipients Managing Email Addresses, Lists, and Resources Managing Public Folders Planning the Public Folder Hierarchy Implementing and Managing Public Folders Troubleshooting Public Folders Planning a Hybrid Environment Exchange Hybrid Deployment Requirements Planning to Run the Hybrid Configuration Wizard Performing Mailbox Migrations Planning Mailbox Migrations Performing IMAP Migrations Performing Cutover and Staged Migrations Performing Advanced Migrations Deploying and Troubleshooting a Hybrid Environment Deploying and Managing an Edge Transport Server Configuring a Hybrid Deployment using the HCW Implementing Advanced Hybrid Functionality Troubleshooting Hybrid Deployments

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Solutions architects, cloud engineers, including security engineers, delivery and implementation engineers, professional services, and Cloud Center of Excellence (CCOE) Overview In this course, you will learn to: Design and implement a secure network infrastructure Design and implement compute security Design and implement a logging solution Currently, the average cost of a security breach can be upwards of $4 million. AWS Security Best Practices provides an overview of some of the industry best practices for using AWS security and control types. This course helps you understand your responsibilities while providing valuable guidelines for how to keep your workload safe and secure. You will learn how to secure your network infrastructure using sound design options. You will also learn how you can harden your compute resources and manage them securely. Finally, by understanding AWS monitoring and alerting, you can detect and alert on suspicious events to help you quickly begin the response process in the event of a potential compromise. Module 1: AWS Security Overview Shared responsibility model Customer challenges Frameworks and standards Establishing best practices Compliance in AWS Module 2: Securing the Network Flexible and secure Security inside the Amazon Virtual Private Cloud (Amazon VPC) Security services Third-party security solutions Module 3: Amazon EC2 Security Compute hardening Amazon Elastic Block Store (EBS) encryption Secure management and maintenance Detecting vulnerabilities Using AWS Marketplace Module 4: Monitoring and Alerting Logging network traffic Logging user and Application Programming Interface (API) traffic Visibility with Amazon CloudWatch Enhancing monitoring and alerting Verifying your AWS environment Additional course details: Nexus Humans AWS Security Best Practices training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Security Best Practices course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to influence, develop, and/or implement a business ethics program in an organization. Overview Upon successful completion of this course, students will be able to foster a successful company culture and increase profitability by implementing a program of good business ethics. In this course, students will grow in their understanding of business ethics, their impact on all business levels and how all who interact with the company influence the development of a company business ethic. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives What is Ethics? What is Business Ethics 10 Benefits of Managing Ethics Case Study Implementing Ethics in the Workplace Benefits Guidelines for Managing Ethics in the Workplace Roles and Responsibilities Employer / Employee Rights Privacy Policies Harassment Issues Technology Business and Social Responsibilities Identifying Types of Responsibilities Case Study Handling Conflicting Social and Business Responsibilities Case Study Ethical Decisions The Basics Balancing Personal and Organizational Ethics Common Dilemmas Making Ethical Decisions Overcoming Obstacles Whistle Blowing Criteria and Risk The Process When You Should 'Blow the Whistle Managerial Ethics Ethical Management Identifying the Characteristics Ensuring Ethical Behavior Unethical Behavior Recognize and Identify Preventing Addressing Interventions Ethics in Business (I) Organization Basics Addressing the Needs Ethical Principles Ethics in Business (II) Ethical Safeguards Developing a Code of Ethics Performing an Internal Ethics Audit Upholding the Ethics Program Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Business Ethics training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Ethics course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Built for IT Professionals working with Citrix ADC, with little to no previous ADC experience. Potential students include administrators, engineers, and architects interested in learning how to implement and manage Citrix ADC features using leading practices. Overview Understand the functionalities and capabilities of Citrix ADC How to obtain, install, and manage Citrix ADC licenses Comprehend basic ADC network architecture Understand how SSL is used to secure Citrix ADC Optimize the ADC system for traffic handling and management Build your Citrix ADC knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials-- platforms, architecture, licensing and functionality and also focuses on traffic management, including content switching, traffic optimization and global server load balancing (GSLB). You will learn about key ADC capabilities such as high availability, security and performance, and explore SSL offload, load balancing and monitoring. The traffic management curriculum will cover the AppExpert policy engine, the Rewrite and Responder features, and Content Switching. Module 1: Getting Started Introduction to Citrix ADC Feature and Platform Overview Deployment Options Architectural Overview Setup and Management Module 2: Basic Networking Networking Topology Citrix ADC Components Routing Access Control Lists Module 3: ADC Platforms Citrix ADC MPX Citrix ADC VPX Citrix ADC CPX Citrix ADC SDX Citrix ADC BLX Module 4: High Availability Citrix ADC High Availability High Availability Configuration Managing High Availability In Service Software Upgrade Troubleshooting High Availability Module 5: Load balancing Load Balancing Overview Load Balancing Methods and Monitors Load Balancing Traffic Types Load Balancing Protection Priority Load Balancing Load Balancing Troubleshooting Module 6: SSL Offloading SSL Overview SSL Configuration SSL Offload Troubleshooting SSL Offload SSL Vulnerabilities and Protections Module 7: Security Authentication, Authorization, and Auditing Configuring External Authentication Admin Partitions Module 8: Security Citrix ADC Logging Monitoring with SNMP Reporting and Diagnostics AppFlow Functions Citrix Application Delivery Management Troubleshooting Module 9: Advanced Policies Default Policy Overview Default Expression Syntax Policy Bindings AppExpert Additional Features Module 10: Rewrite Responder URL Transformation Rewrite Policies Responder Policies DNS Rewrite and Responder URL Transformation Module 11: Content Switching Content Switching Overview Content Switching Configuration Module 12: Optimization Citrix ADC Optimization Overview HTTP Compression Integrated Caching Front-End Optimization Module 13: Global Server Load Balancing GSLB Overview GSLB Architecture Content-Switching GSLB GSLB MEP and Monitoring Customizing GSLB

Duration 3 Days 18 CPD hours This course is intended for This is an intermediate course for architects, system integrators, security administrators, network administrators, software engineers, technical support individuals, and IBM Business Partners who implement LPARs on IBM Power Systems. Overview Describe important concepts associated with managing POWER7 processor-based systems, such as Logical partitioning (LPAR), dynamic partitioning, virtual devices, virtual processors, virtual consoles, virtual Local Area Network (VLAN), and shared processors Describe the features of the PowerVM Editions. Use the System Planning Tool to plan an LPAR configuration Describe the functions of the HMC Configure and manage the HMC, including users and permissions, software, startup and shutdown, remote access features, network configuration, security features, HMC backup and restore options, and the HMC reload procedure Describe the rules associated with allocating resources, including dedicated processors, processing units for Micro-Partitions, memory, physical I/O for AIX and Linux partitions Configure and manage LPARs using the HMC Graphical User Interface (GUI) and HMC commands Interpret physical and AIX location codes and relate to the key hardware components Power on and power off the POWER7 system Use the HMC to back up and restore partition data In this course, students will learn the skills needed to become an effective administrator on IBM's POWER7-based systems that support Logical Partitioning (LPAR). Day 1 Introduction to partitioning Hardware system overview Hardware Management Console Day 2 Hardware Management Console (cont.) System Planning Tool HMC and managed system maintenance System power management Planning and configuring logical partitions Day 3 Planning and configuring logical partitions (cont.) Partition operations Dynamic resource allocation Exercise 9 Additional course details: Nexus Humans AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AN110 IBM Power Systems for AIX I - LPAR Configuration and Planning course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Systems Administrators and EngineersTechnical Solutions ArchitectsSystems IntegratorsChannel PartnersValue-Added Resellers Overview Understand the B-Series and C-Series product line similarities and differencesDescribe the C-Series standalone and UCS managed architectures Understand the process for upgrading B-Series and C-Series FirmwareAdministering service profiles, pools, and policiesUnderstanding RBAC with Active Directory integrationAdministering backup and restores in UCS ManagerLearn and discuss the various management tools for Cisco UCSPerform basic troubleshooting of B-Series and C-Series in normal operations Using real-world scenarios and examples, this course will explore all of the components of the UCS B-Series and C-Series solutions from a day to day administrative point of view. UCS Infrastructure Components Cisco UCS Servers and Components Exploring Cisco UCS User Interfaces Cisco UCS Management Framework and Features Administering Cisco C-Series Servers Describing Cisco UCS C-Series Servers Cisco UCS C-Series Integrated Management Controller Provisioning Monitoring and Logging on the Cisco UCS C-Series Server Provisioning Cisco UCS C-Series Server Integration in UCS Manager Updating Cisco UCS C-Series Firmware with the Host Upgrade Utility Troubleshooting C-Series Standalone and UCS Managed Environments Administering Cisco B-Series Servers RBAC, Organizations, and Active Directory Integration Configuring Compute Node LAN Connectivity Configuring Compute Node SAN Connectivity Creating Identity and Resource Pools Creating Service Profiles Creating Templates and Cloning Service Profiles Managing Service Profiles Operating System Installation Options Backing Up and Restoring UCSM Database Upgrading UCS B-Series Firmware Troubleshooting Cisco UCS B-Series Configuration Troubleshooting Cisco UCS B-Series Operation UCS Management Tools UCS Management Tool Overview Integrating UCS Manager with UCS Central Managing UCS Using the Cisco UCS PowerTool Additional course details: Nexus Humans Cisco Administering Cisco Data Center Unified Computing System (DCUCA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Cisco Data Center Unified Computing System (DCUCA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for IBM SPSS Statistics users who want to familiarize themselves with the statistical capabilities of IBM SPSS StatisticsBase. Anyone who wants to refresh their knowledge and statistical experience. Overview Introduction to statistical analysis Describing individual variables Testing hypotheses Testing hypotheses on individual variables Testing on the relationship between categorical variables Testing on the difference between two group means Testing on differences between more than two group means Testing on the relationship between scale variables Predicting a scale variable: Regression Introduction to Bayesian statistics Overview of multivariate procedures This course provides an application-oriented introduction to the statistical component of IBM SPSS Statistics. Students will review several statistical techniques and discuss situations in which they would use each technique, how to set up the analysis, and how to interpret the results. This includes a broad range of techniques for exploring and summarizing data, as well as investigating and testing relationships. Students will gain an understanding of when and why to use these various techniques and how to apply them with confidence, interpret their output, and graphically display the results. Introduction to statistical analysis Identify the steps in the research process Identify measurement levels Describing individual variables Chart individual variables Summarize individual variables Identify the normal distributionIdentify standardized scores Testing hypotheses Principles of statistical testing One-sided versus two-sided testingType I, type II errors and power Testing hypotheses on individual variables Identify population parameters and sample statistics Examine the distribution of the sample mean Test a hypothesis on the population mean Construct confidence intervals Tests on a single variable Testing on the relationship between categorical variables Chart the relationship Describe the relationship Test the hypothesis of independence Assumptions Identify differences between the groups Measure the strength of the association Testing on the difference between two group meansChart the relationship Describe the relationship Test the hypothesis of two equal group means Assumptions Testing on differences between more than two group means Chart the relationship Describe the relationship Test the hypothesis of all group means being equal Assumptions Identify differences between the group means Testing on the relationship between scale variables Chart the relationship Describe the relationship Test the hypothesis of independence Assumptions Treatment of missing values Predicting a scale variable: Regression Explain linear regression Identify unstandardized and standardized coefficients Assess the fit Examine residuals Include 0-1 independent variables Include categorical independent variables Introduction to Bayesian statistics Bayesian statistics and classical test theory The Bayesian approach Evaluate a null hypothesis Overview of Bayesian procedures in IBM SPSS Statistics Overview of multivariate procedures Overview of supervised models Overview of models to create natural groupings