3784 RES courses in Cardiff delivered Live Online

These sessions are created for students eager to explore more complex texts and refine their analytical skills. Students will enhance their ability to critically evaluate literature, comparing themes and characters across a wide range of texts. They'll advance their creative and non-fiction writing, taking it to the next level by focusing on sophisticated language use and technical accuracy. through engaging discussions around fascinating topics, such as moral issues and social contexts, students will develop their oral communication. The overall aim of thios course is to deepen their love of language in an enjoyable environment. 6 children maximum fully interactive weekly 55 minute lessons qualified, expert teacher optional homework set weekly additional resources set via online classroom lesson recordings for absent students written progress reports three times per year Classes are £90 per month. Variety of times and dates available. Enquire to find out more!

Personalized Revit Training: One-to-One Sessions with Pay-as-You-Go Flexibility

The CASP certification is an international, vendor-neutral exam that proves competency in enterprise security; risk management; research and analysis; and integration of computing, communications, and business disciplines. The exam covers the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. It involves applying critical thinking and judgment across a broad spectrum of security disciplines to propose and implement solutions that map to enterprise drivers. The CompTIA Advanced Security Practitioner certification was accredited by the International Organization for Standardization (ISO) and the American National Standards Institute (ANSI) on Dec. 13, 2011.

RQF Level 2 First Aid for Youth Mental Health course The RQF Level 2 First Aid for Youth Mental Health course is designed to provide participants with a deeper understanding of youth mental health issues and equip them with the knowledge and skills to provide effective support to young people experiencing mental health challenges. The course covers a range of topics related to youth mental health, including common mental health conditions, risk factors, early intervention strategies, and support resources. Here are some key components typically covered in the RQF Level 2 First Aid for Youth Mental Health course: Understanding Youth Mental Health: Participants will gain an understanding of the unique mental health challenges faced by young people, including the impact of developmental stages, societal influences, and peer pressure. They will learn about common mental health conditions that affect youth, such as anxiety, depression, self-harm, eating disorders, and substance abuse. Recognizing Signs and Symptoms: Participants will learn to recognize signs and symptoms of mental health issues in young people. They will explore the behavioural, emotional, and physical indicators that may suggest a young person is experiencing distress or mental health difficulties. Providing Initial Support: The course will cover strategies for providing initial support to young people in crisis or distress. Participants will learn how to approach and engage with young people, offer active listening, and provide appropriate reassurance and guidance. They will also explore strategies for managing challenging or sensitive conversations related to mental health. Promoting Positive Mental Health: Participants will gain insights into promoting positive mental health and well-being in young people. This includes exploring protective factors, resilience-building techniques, and strategies for fostering a supportive and inclusive environment. Referral and Signposting: The course will emphasize the importance of early intervention and appropriate referral pathways. Participants will learn how to signpost young people to relevant support services, resources, and professionals who can provide further assistance. Self-Care and Boundaries: Participants will be encouraged to prioritise their own well-being while supporting young people with mental health challenges. They will learn about self-care strategies, setting boundaries, and seeking support for themselves as they engage in helping others. Interactive Activities and Case Studies: The course often includes interactive activities, discussions, and case studies to facilitate practical learning and application of knowledge. These exercises enable participants to develop their skills in a supportive learning environment. Successful completion of the RQF Level 2 First Aid for Youth Mental Health course typically leads to the awarding of the Level 2 qualification. It is important to note that this course does not provide participants with the qualifications to diagnose or treat mental health conditions, but it equips them with the knowledge and skills to offer initial support and signposting to young people in need. Suitability - Who should attend? The RQF Level 2 First Aid for Youth Mental Health course is primarily aimed at individuals who work or have regular contact with young people aged 8 to 18 years old. This can include professionals, volunteers, or anyone else who has a role in supporting young people's mental health and well-being. The course is relevant for a wide range of individuals and professions, including but not limited to: Teachers and educators Youth workers Social workers School counsellors Sports coaches Healthcare professionals (such as nurses, paramedics, and allied health professionals) Community workers Volunteers in youth organizations Parents or caregivers Those with a general interest in youth mental health and well-being The Level 2 First Aid for Youth Mental Health course aims to equip participants with the skills and knowledge to provide initial support to young people experiencing mental health difficulties. It focuses on developing an understanding of youth mental health, recognizing signs and symptoms, offering appropriate support, and guiding young people toward further professional help. Ultimately, the course aims to empower individuals to be better equipped in providing immediate assistance and promoting positive mental health outcomes for young people. Outcome / Qualification etc. Upon completing the RQF Level 2 First Aid for Youth Mental Health course, participants can expect to achieve several learning outcomes. Understanding Youth Mental Health: Participants will gain knowledge about common mental health issues affecting young people, including anxiety, depression, self-harm, eating disorders, and substance misuse. They will develop an understanding of risk factors, protective factors, and the impact of mental health on young people's overall well-being. Recognising Signs and Symptoms: Participants will learn to identify early signs and symptoms of mental health problems in young people. They will understand how mental health difficulties can manifest and affect different aspects of a young person's life, such as behaviour, emotions, and social interactions. Providing Initial Support: Participants will acquire skills to provide initial support to young people experiencing mental health issues. They will learn active listening techniques, non-judgmental communication, and how to create a safe and supportive environment for young people to share their concerns. Promoting Positive Mental Health: Participants will understand the importance of promoting positive mental health and well-being in young people. They will learn strategies to enhance resilience, self-esteem, and coping skills among young people, as well as ways to create supportive environments that contribute to positive mental health outcomes. Signposting to Professional Help: Participants will gain knowledge about appropriate professional resources and services available to support young people's mental health. They will learn how to effectively signpost young people to appropriate help, such as mental health professionals, helplines, or support organizations. Self-Care and Boundaries: Participants will understand the importance of self-care and maintaining boundaries when supporting young people's mental health. They will learn techniques to manage their own emotional well-being and seek appropriate support for themselves when needed. The course aims to equip participants with the skills, knowledge, and confidence to provide immediate support and signpost young people to appropriate help. While it does not qualify participants as mental health professionals, it enhances their capacity to play a supportive role in promoting positive mental health outcomes for young people. Training Course Content Module 1 Introduction Module 2 What is first aid for youth mental health? Module 3 Identifying mental health conditions Module 4 Stress Module 5 Mental health conditions Module 6 First Aid Action Plan for Mental Health Module 7 Assessment and course closure MODULE 1 INTRODUCTION Session content Trainer/assessor introduction Learner introductions Course information • Administration • Learning outcomes and assessment criteria • Reasonable adjustment • Certification • Complaints and appeals • Assessment information Session duration 15 minutes MODULE 2 WHAT IS FIRST AID FOR YOUTH MENTAL HEALTH? Session content Definitions Role and responsibilities of a first aider The impact of mental health issues Mental health stigma Statistics Session duration 30 minutes MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS Session content Mental health continuum Mental health risk factors Early warning signs Session duration 30 minutes MODULE 4 STRESS Session content What is stress? Causes of stress Effects of stress Coping strategies Session duration 30 minutes MODULE 5 MENTAL HEALTH CONDITIONS Session content Depression Anxiety Psychosis Eating disorders Suicide Self-harm Post-traumatic stress disorder Conduct disorders - Bullying Drugs and alcohol Session duration 125 minutes MODULE 6 FIRST AID ACTION PLAN FOR MENTAL HEALTH Session content Check for significant risk of suicide or harm Apply non-judgemental communication skills Reassure and provide information Encourage professional support and self-help strategies Consent and safeguarding The first aider’s own health and emotions Assessment Scenario – Application of the first aid action plan for mental health Session duration 90 minutes MODULE 7 ASSESSMENT AND COURSE CLOSURE Session content Written assessment paper Course administration Course closure Session duration 40 minute Course delivery details The delivery of the RQF Level 2 First Aid for Youth Mental Health course may vary depending on the training provider. However, here are some common methods and approaches used in the course delivery: Classroom-Based, or virtual Instruction: The course often involves attending face-to-face training sessions in a classroom setting. An experienced instructor or facilitator will lead the sessions, providing lectures, presentations, and discussions on the relevant topics. Participants will have the opportunity to interact with the instructor and fellow learners, ask questions, and engage in group activities. Interactive Learning: To enhance understanding and engagement, the course may incorporate interactive learning methods. This can include group discussions, case studies, role-plays, and simulations. These activities allow participants to apply their knowledge and skills in practical scenarios related to youth mental health. Multimedia Resources: Training providers may utilize multimedia resources to enhance the learning experience. This can include videos, audio recordings, and online resources that provide additional information, real-life examples, and testimonials related to youth mental health. Practical Skills Training: The course may include hands-on training in practical skills related to supporting young people with mental health challenges. Participants may learn and practice active listening techniques, crisis de-escalation strategies, and effective communication skills. Practical exercises and simulations can help participants develop confidence in applying these skills. Case Studies and Scenarios: The course may incorporate real-life case studies or scenarios to illustrate the application of knowledge and skills. Participants may analyze and discuss these cases, identify appropriate intervention strategies, and explore different approaches to supporting young people in various mental health situations. Assessments: To demonstrate understanding and competence, participants may be required to complete assessments or evaluations. These can include quizzes, written assignments, or practical assessments where participants demonstrate their skills in responding to youth mental health scenarios. Duration and Schedule: The duration of the course can vary, ranging from a few hours to multiple days, depending on the training provider. It may be offered as a full-time or part-time program, and the sessions may be conducted during weekdays or weekends to accommodate different schedules. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 2 First Aid for Youth Mental Health course, you may consider several options for continuing studies or professional development in the field of youth mental health. Here are a few potential avenues to explore: Advanced First Aid Courses: If you wish to further enhance your first aid skills, you can explore advanced first aid courses that specialize in mental health. These courses may provide more in-depth knowledge and practical skills in supporting individuals with specific mental health conditions. Mental Health Awareness Courses: To broaden your understanding of mental health across different age groups or specific mental health conditions, you can consider enrolling in mental health awareness courses. These courses provide comprehensive knowledge about mental health, its impact, and strategies for support. Youth Work and Counselling Courses: If you are interested in pursuing a career in youth work or counselling, you might consider enrolling in relevant courses or qualifications. These can provide a deeper understanding of therapeutic approaches, counselling techniques, and effective interventions for working with young people facing mental health challenges. Higher Education Degrees or Certifications: If you're looking for more extensive education and professional credentials, you can explore pursuing higher education degrees or certifications in fields related to mental health, psychology, counseling, or youth work. These programs often offer specialized tracks or modules focused on youth mental health. Continuous Professional Development (CPD): Engaging in ongoing professional development opportunities is essential for staying up to date with the latest research, practices, and approaches in youth mental health. You can attend workshops, conferences, webinars, and seminars that specifically focus on youth mental health and related topics. Volunteer and Practical Experience: Actively volunteering with organizations or programs that support youth mental health can provide valuable hands-on experience and further develop your skills. Volunteering opportunities allow you to work directly with young people and gain a deeper understanding of their mental health needs. Remember to research and choose reputable and recognized training providers or institutions when considering any further education or professional development opportunities. It's important to align your studies with your career goals and interests while ensuring the courses or programs meet industry standards and requirements.

At Madeleys First Aid Plus, we recognise the importance of mental health and its impact on overall well-being. That's why we offer comprehensive Mental Health First Aid courses designed to equip individuals with the knowledge and skills to provide initial support to someone experiencing a mental health crisis or developing a mental health problem.

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The second in the series is: Productive Conversations in Challenging Situations This workshop will provide an opportunity to understand why patients are experiencing conflict within themselves, what the impact is on their behaviour and how we can effectively work with them to find a positive solution. We add value by discussing the importance of the role your team play and how they can manage their own conflict when dealing with challenging situations. This workshop is based on the Chimp Paradox theory (by Professor Stephen Peters). We use the analogy of Chimp to make it memorable and fun to learn about! It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: Understanding and defining conflict Why conflict happens Identifying & recognising different conflict types How to have more productive conversations Tools to help respond effectively and have problem solving conversations Keeping yourself 'safe', avoiding triggers and escalation Review, Reflect, Reset We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support the development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The first in the series is: Positive & Proactive Communication for Effective Call Handling This workshop will provide an opportunity to look at how we positively communicate with others - taking into account patients expectations, stereotypes, our role, and how to have the best interactions! We add value by discussing the importance of their roles, exploring how change impacts us and patients, and how we can choose to respond. We couple this with a deeper exploration of communication techniques that leads to a greater understanding of how we can communicate using positive intention & language. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Heart Of The Surgery Changes & Choices Patient Experience Effective Communication Managing Other’s Emotions & Challenging Patients Importance of Signposting Keeping Motivated Creating New Habits We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

Frontline+ Training Programmes for GP Healthcare Operational Staff… Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

Learn the ‘Essentials’ of gift wrapping in just 60 minutes! Do you grab the nearest gift bag because you’re so embarrassed by your attempts at gift wrapping? Maybe you always cut too much (or too little) wrapping paper and end up in a sticky tape mess? Perhaps you’ve already decided you want to join a class but know you’d struggle in a group and worry that you’d slow everyone down? Or it could be that the dates or venue for joining an in person class don’t work for you (or fit your busy schedule)? If any of these sound familiar, then you’ll love my 60 minute 1-2-1 virtual class. 60 Minute 1-2-1 Class No Replay £67 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why it’s important Wrap a box (using the paper & only 3 pieces of tape Learn to tie 2 different styles of bow (and when to use each one) 60 Minute 1-2-1 Class Includes replay £87 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why it’s importnat) Wrap a box (using the paper & 3 pieces of tape Learn how to tie 2 different styles of bow (and when to use each one) A replay of the class FREQUENTLY ASKED QUESTIONS 1. What’s included in a 60 minute virtual Gift Wrapping Class You’ll learn the essentials of gift wrapping including as listed in the package you choose.   2. How much is a 60 minute 1-2-1 virtual class? Depending on the package you choose, prices start at £67. 3. How do I book a date for my class? Once payment is received, I will send you an email confirming your payment and a link to book your class 4. Are materials provided? No, materials are not provided. I will send you a list of what you need at least 2 weeks ahead of the class (or once the date is confirmed if less than 2 weeks until the class) 5. What is the difference between an in person & a virtual class? At a 60 minute virtual class you will get 1-2-1 tuition on the techniques which I cannot guarantee you’d get at a group in person class (although I always try to do my best). In person classes usually last a full day and include lunch/refreshments which is not included with a virtual class. 6. Can I change the date/time of my class? If you can no longer attend the class on the date/time you chose, you can change the date once at no futher cost. Please email me for your options. 7. Can I bring a friend? No – the 1-2-1 classes are as the name suggests for one person only. If you want to bring a friend(s) email me louise@louiselewis.co.uk for your options & a quote. 8. Who is a virtual 1-2-1 gift wrapping class suitable for? The classes are suitable for any skill level from beginner to anyone that has already tried the basics and wants to learn more. A 1-2-1 class is ideal if you struggle to attend an inperson class that fits in with your schedule and prefer the idea of personal tuition  9. Who is gift wrapping class not suitable for? There are no exclusions to suitability 10. What kind of results can I expect if I join a class? That all depends on you and if you’re prepared to go away and practice/use the skills you have learned in the class. 

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk