5069 Relationships courses

In a world often overwhelmed by noise and chaos, peacefulness isn’t just a luxury — it’s a necessity. The Power of Peacefulness Course offers a thoughtful and engaging journey into the art of staying calm in a storm, focusing on inner clarity, emotional balance, and the steady strength that comes from within. Whether you're navigating day-to-day stress or simply seeking a more centred state of mind, this course gives you the tools to build a calm foundation in your everyday life. Designed with depth and warmth, the course explores the true nature of peace — not as a faraway ideal, but as something that can quietly shape how we live, think, and relate to others. Through accessible insights and mindful reflections, you'll come to understand how peacefulness influences decision-making, communication, and well-being. With no fluff, no fuss — just a sincere approach to finding stillness in a world that rarely stops to breathe. Learning Outcome Develop a peaceful state of mind and maintain it. Find peace with the decisions they make in life. Create and maintain peaceful relationships with others. Avoid the negative effects of comparing oneself to others. Implement five strategies to remain consistently peaceful. Apply mindfulness techniques to find inner peace. Identify and manage stressors that disrupt peace. Enjoy the many benefits of living a peaceful life. Course Curriculum: Lesson 01: The Power of a Peaceful Mind Lesson 02: Be at Peace with the Decisions You Make Lesson 03: Maintaining Peace with Those Around You Lesson 04: Never Compare Yourself to Others Lesson 05: 5 Ways to Remain Consistently Peaceful How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Mindfulness Teacher: £25,000 - £40,000 per annum Wellness Coach: £25,000 - £50,000 per annum Mental Health Counselor: £30,000 - £50,000 per annum Life Coach: £30,000 - £60,000 per annum Yoga Instructor: £20,000 - £40,000 per annum Meditation Instructor: £20,000 - £35,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Description: Microsoft Excel was created to become a useful program to help you become more efficient and effective in manipulating your data. This program is being used by almost all the professionals. You will know how to share workbooks, its advanced functions and formulas through this course. You will learn the importance of security setting when sharing workbooks with Macros. You will take advantage of the host of functions available in Excel to perform every type of calculation you can imagine. Who is the course for? Professionals who want to learn about Microsoft Office Excel Essentials 2013. People who have an interest in knowing all the features of Microsoft Excel 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel Intermediate Level course is a useful qualification to possess and would be beneficial for any for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager Microsoft Excel - Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Permissions and Options 00:30:00 Module Three - Sharing Workbooks 00:30:00 Module Four - Performing Advanced Formula and Function Tasks 00:30:00 Module Five - Working with Array Formulas 01:00:00 Module Six - Working With Macros 00:30:00 Module Seven - Working With Forms 00:30:00 Module Eight - Applying Advanced Chart Features 01:00:00 Module Nine - Working With Slicers and Timelines 00:30:00 Module Ten - Working With Multiple Tables, Relationships and External Data 00:30:00 Module Eleven - Working With PowerView 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities- Microsoft Excel - Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel - Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Excel - Intermediate Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Business English tutoring course is designed to help adult learners improve their English language skills within a professional context. Participants will focus on developing their communication skills, vocabulary, and cultural understanding necessary for success in the business world. Through practical exercises, role-plays, and industry-specific materials, learners will enhance their ability to effectively communicate in English within various business situations.  Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within a business setting. 2. Expand business-related vocabulary and improve language accuracy. 3. Develop listening skills to understand business conversations and presentations. 4. Enhance reading comprehension skills for business-related texts. 5. Write accurately and coherently for business correspondence. Course Outline: Week 1: Introduction to Business English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key business English skills and areas of focus Week 2: Business Communication Skills - Developing effective oral communication skills for business settings - Role-plays and discussions related to common business scenarios - Enhancing fluency, clarity, and confidence in expressing ideas and opinions Week 3: Business Vocabulary Expansion - Expanding business-related vocabulary and terminology - Exercises and activities to reinforce and practice key business terms - Incorporating industry-specific jargon into oral and written communication Week 4: Business Writing Skills - Improving writing skills for business correspondence - Practice exercises for emails, reports, memos, and other business documents - Enhancing clarity, coherence, and professional tone in written communication Week 5: Listening and Comprehension in Business Contexts - Developing listening skills to understand business conversations, presentations, and meetings - Authentic listening materials related to various business topics - Strategies for note-taking, understanding accents, and extracting key information Week 6: Reading and Comprehension for Business - Developing reading skills for business-related texts - Strategies for skimming, scanning, and understanding complex business documents - Identifying main ideas, supporting details, and summarising key information Week 7: Business Presentation Skills - Developing effective presentation skills for business contexts - Techniques for organising content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Business Negotiation Skills - Enhancing negotiation skills for business interactions - Role-plays and practical exercises for successful negotiations - Polishing language and strategies for effective business communication Week 9: Business Etiquette and Cultural Understanding - Understanding business etiquette and cultural nuances in professional settings - Developing intercultural communication skills for international business contexts - Practicing effective communication in diverse and multicultural environments Week 10: Business Networking and Socialising - Developing language skills for networking and socialising in business contexts - Role-plays and exercises for effective communication at conferences, events, etc. - Polishing conversational skills, small talk, and building professional relationships Week 11: Business Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures in a business context - Identification and correction of common errors in business writing and speaking - Exercises and activities to improve language accuracy Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills in a business context - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific case studies to provide further immersion and practical application of language skills.

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Do you want to transform your sketches and paintings into stunning works? Do you want to unlock your inner artist and master the techniques of drawing and painting? If the answers are yes, then enrol on our course now. Whether you're a beginner or a seasoned pro, our drawing and painting course will help you take your skills to the next level. In this intensive course, you will learn to master the straightforward one-stroke method and produce stunning paintings with basic brushstrokes. Likewise, it will show you how to use the one-stroke painting method to produce eye-catching artwork. Next, you will know about the overview of the tools required to use this strategy. Gradually, you will look at how to paint leaves and apply fundamental strokes like the teardrop, petal, and daisy strokes. Furthermore, understand how to choose colours and study the fundamentals of brush maintenance, brush loading, and painting methods for stems and leaves. Lastly, you will discover how to build more colourful paintings starting with a composition of pedal strokes, pine leaves, and cherries. Learning outcome: After this course, you will be able to: Acquire the physical and visual abilities necessary for drawing. Assess scale, proportion, and spatial relationships. Use linear and tonal approaches to apply Light and shadow to our drawing. Learn to use tools that are conventional for drawing. Determine and use the characteristics and ideas of colour. Improve your ability to think critically and solve problems with colour. Why Prefer Us? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This skills development course is accredited by CPD. The learner will receive a certificate after completion of the course. To complete the full course, it will take 1 day and 10 hours. The course modules are as follows: ****Course Curriculum**** ***Art, Drawing and Painting*** Introduction Perspective Shading Measuring Still Life Drawing Drawing a Portrait Drawing a Tree Assessment Process Once you have completed all the modules in the Art, Drawing and Painting course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Art, Drawing and Painting course to achieve the CPD QS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is designed with care for: Art students. Artists. Sketch artist. Anyone who wants to learn about arts and drawing. Requirements You will not need any prior background or expertise to enrol in this course. Career path The learner will have a wide variety of career opportunities after completion of this course. Here are a few career opportunities that will be open for you: Art editor Salary: £20,000 to £40,000 Community arts worker Salary: £19,000 to £29,000 Art valuer Salary: £20,000 to £40,000 Certificates CPD QS Accredited Certificate Digital certificate - £10 CPD QS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Begin your career as an HR manager by enrolling in our HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. 8 COURSES BUNDLE INFO Main Course : HR Management Course *** Additional Courses*** Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 4 Time Management Course Course 04: HR and Payroll Management Course 05: Level 5 Report Writing Course Course 06: Workplace First Aid Training Course 07: Fire Safety Level 2 Course Curriculum *** HR Management Course - Level 5 *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the HR Management Course - Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this HR Management Course - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR Management Course - Level 5 course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for HR Management Course - Level 5 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management Course - Level 5 course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Imagine this: You are a counsellor in the UK, and you are seeing a client who is struggling with borderline personality disorder (BPD). The client is experiencing intense emotions, difficulty regulating their emotions, and unstable relationships. You want to help them, but you are not sure how. This is where the Counselling Skills Training: Psychotherapy and CBT bundle comes in. This bundle of eight courses will teach you the skills you need to help clients with a variety of mental health issues, including BPD, PTSD, and depression. By taking this Counselling Skills Training: Psychotherapy and CBT bundle, you will gain the knowledge and skills you need to become a competent and effective counsellor. You will also be able to help more clients and make a positive difference in their lives. Here are the eight courses included in the bundle: Course 01: Counselling Skills Training Course 02: Level 2 Certificate in Psychotherapy Course 03: Schema Psychotherapy for BPD Course 04: PTSD Counselling Course Course 05: Online Depression Counselling Training Course 06: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 07: CBT for Abandonment Anxiety Course 08: CBT for Children and Adults with Role Playing This Counselling Skills Training: Psychotherapy and CBT bundle is a great investment for any counsellor who wants to improve their skills and knowledge. It is also a valuable resource for anyone who is interested in learning more about counselling and psychotherapy. Sign up today and start helping more clients! Learning Outcomes: Grasp fundamental counselling skills and principles. Understand psychotherapy theories and applications. Employ Schema Psychotherapy techniques for BPD. Provide effective counselling for PTSD sufferers. Utilize CBT strategies for depression and abandonment anxiety. Apply role-playing methodologies for therapeutic work. Counselling Skills Training: Lay the groundwork for effective therapeutic communication. Level 2 Certificate in Psychotherapy: Explore psychotherapeutic approaches and interventions. Schema Psychotherapy for BPD: Specialize in helping individuals with Borderline Personality Disorder. PTSD Counselling Course: Learn to support those dealing with trauma. Online Depression Counselling Training: Develop skills to assist individuals combating depression. Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course: Master CBT techniques. CBT for Abandonment Anxiety: Target and treat abandonment-related anxieties. CBT for Children and Adults with Role Playing: Use role-playing for therapy with diverse age groups. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring therapists and counsellors. Healthcare professionals looking to expand their skills. Individuals passionate about mental health advocacy. Educators seeking effective strategies for students. Anyone driven to make a positive impact on emotional well-being. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Mental Health Counsellor - £25K to 42K/year. Psychotherapist - £28K to 45K/year. Counselling Psychologist - £30K to 50K/year. School Counsellor - £24K to 40K/year. Social Worker - £26K to 42K/year. Family Therapist - £30K to 48K/year. Clinical Psychologist - £35K to 60K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Learn three practices to fully enjoy the present.

Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training  successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Why are you angry? Stressed out from all the time and money lost as a result of communication barrier in your life? No more- Enrol in our practical and to-the-point guide for facilitating productive workplace communication that can be applied to both your professional and personal life. Communication strategy is the key to success within any organisation. Staff can't work if they don't realise what they are doing, and if your organisation fails to have a plan, then you're just setting yourself up for disappointment. This course will teach you how to set a plan to lead a happier, more productive life, with richer and more fulfilling relationships. In this course, you will explore real stories, important concepts and practical methods for dealing with the problems that come from poor communication. It's straightforward, noteworthy guidance that will help you unlock your full potential with a couple of simple steps. Course Highlights Communication Skills Certificate is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Communication Skills Certificate into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Communication Skills Certificate Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Communication Skills Certificate is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Communication Skills Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:15:00 Module Two - The Big Picture 00:30:00 Module Three - Understanding Communication Barriers 00:30:00 Module Four - Paraverbal Communication Skills 00:30:00 Module Five - Non-Verbal Communication 00:30:00 Module Six - Speaking Like a STAR 00:30:00 Module Seven - Listening Skills 00:30:00 Module Eight - Asking Good Questions 01:00:00 Module Nine - Appreciative Inquiry 00:30:00 Module Ten - Mastering the Art of Conversation 01:00:00 Module Eleven - Advanced Communication Skills 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam