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3894 Relationships courses

Graduate Diploma in Customer Service Skills

By iStudy UK

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

Graduate Diploma in Customer Service Skills
Delivered Online On Demand13 hours 21 minutes
£25

Data Analytics with Tableau

By The Teachers Training

Data Analytics with Tableau is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Data Analytics with Tableau and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 07 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to the Course Introduction to the Course 00:02:00 What is Tableau?An Introduction to Tableau 00:03:00 How this course is Structured 00:01:00 Installing the Free Full Version of Tableau 00:02:00 Module 02: Project 1: Discount Mart (Sales and Profit Analytics) Project Brief for Discount Mart 00:03:00 Connecting and Preparing Data for Discount Mart 00:15:00 Building Charts on Tableau for Discount Mart (Part 1) 00:33:00 Building Charts on Tableau for Discount Mart (Part 2) 00:16:00 Creating Headline Cards on Tableau for Discount Mart 00:10:00 Building and Publishing Dashboards on Tableau 00:15:00 Module 03: Project 2: Green Destinations (HR Analytics) Project Brief for Green Destinations 00:02:00 Connecting and Preparing Data for Green Destinations 00:09:00 Building Charts on Tableau (Part 1) for Green Destinations 00:28:00 Building Charts on Tableau (Part 2) for Green Destinations 00:08:00 Creating Headline Cards on Tableau 00:15:00 Building a Dashboard for Green Destinations 00:12:00 Publish your Dashboard to Tableau Public 00:02:00 Module 04: Project 3: Superstore (Sales Agent Tracker) Project Brief for Super Store 00:02:00 Connecting and Preparing Data for Super Store 00:17:00 Building Charts on Tableau (Part 1) for Super Store 00:34:00 Building Charts on Tableau (Part 2) for Super Store 00:23:00 Building a Dashboard 00:18:00 Publish your Dashboard to Tableau Public 00:03:00 Module 05: Northwind Trade (Shipping Analytics) Project Brief for Northwind Trade 00:03:00 Connecting and Preparing Data for Northwind Trade 00:14:00 Building Charts on Tableau for Northwind Trade 00:37:00 Building and Publishing Dashboards for Northwind Trade 00:10:00 Module 06: Project 5: Tesla (Stock Price Analytics) Project Brief for Tesla 00:02:00 Creating a Data Source through Google Sheet Functions 00:05:00 Connect to the Data for Tesla 00:04:00 Building Charts on Tableau for Tesla 00:22:00 Building Headline Cards 00:09:00 Building a Tesla Dashboard 00:08:00 Publish your Dashboard to Tableau Public 00:03:00 Module 07: Bonus: Introduction to Database Concepts Introduction to Database Concepts 00:01:00 Understanding Relational Databases 00:04:00 Relationships of Database Entities 00:02:00 Primary and Foreign Keys 00:01:00 Data types and Naming Conventions 00:04:00 Module 08: Tableau Stories Creating Stories on Tableau 00:05:00 Resources Resources - Data Analytics with Tableau 00:00:00

Data Analytics with Tableau
Delivered Online On Demand6 hours 47 minutes
£27.99

Animal Nutrition & Diet

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Have you ever struggled to feed your pet? Or didn't understand what your pet needs? Then this Animal Nutrition Bundle will solve your problem. Learn animal nutrition from this 11 in 1 Animal Nutrition Bundle and understand your pets need better. This Animal Nutrition Bundle will give you a clear understanding of the nutrients your pet needs and how those nutrients can help your pet. You will learn about animal healthcare basics, signs and behaviour of your pet. You will also understand the food and nutrients your pet needs to grow up. This Bundle will teach you basic treatment and care procedures so that you can help your pet whenever it is in pain. This Animal Nutrition course will help reduce your worry about your pet's health and ensure healthy growth. The easily understandable and interactive lessons will help you to grasp the topics easily. Learning Outcomes: Learn about the health and well-being of animals Understand the basic signs pets show about their health Know the fundamental of food nutrients for animals Learn how to maintain a healthy diet for your pet Know about different types of diet and their effect on your pet's health Learn diet plans that can help your pet grow Understand the physical indicators of animal health Familiarize yourself with the basic animal treatments with nutrients Learn about the basic concept of animal welfare Along with this Animal Nutrition course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses), Student ID card as gifts. This Animal Nutrition Bundle Consists of the following Premium courses: Course 01: Animal Nutrition & Diet Course 02: Dog Raw Diet Training - Level 2 Course 03: Dog Training - Natural Remedies for Health & Dog Training Course 04: Animal Behaviour and Psychology Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Exotic Animal Care Course 07: Canine Communication Course 08: Feline Behaviour & Psychology Course 09: Equine Psychology Course 10: Veterinary Nursing and Medical Emergencies Course 11: Pet First Aid So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Animal Nutrition: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Animal Nutrition Course 01: Animal Nutrition & Diet Animal Care & Welfare Animal Nutrition Basic Animal Health Course 02: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 03: Dog Training - Natural Remedies for Health & Dog Training Meet Me And 'The Boys' This Is Where It All Started... This Is What You'll Get From This Course Important - Please Read This The Power Of Herbs - Top 10 Herbs For Dogs Homeopathic Remedies For Dogs Aromatherapy Remedies For Dogs Bach Flowers For Dogs Additional Goodies For Dogs Natural First Aid Kit For Dogs Finding A Local Homeopathic/Holistic Vet Near You Resources Bonus Section Course 04: Animal Behaviour and Psychology Introduction to Animal Care Basic Animal Health Evolution and Ecosystem Animal Behaviour Animal Psychology Course 05: Wildlife Rescue and Rehabilitation Course Overview of Wildlife Rehabilitation Becoming a Wildlife Rehabilitator Human Safety in Wildlife Rescue Basic Animal Health Wildlife Injuries Disease Control Best Way to Interact with Animals Course 06: Exotic Animal Care Introduction to the Care and Animal Welfare of All Species Basic Animal Health Hygiene First Aid for Animals Exotic Animals and Zoonotic Diseases Learning about Horses Learning about Birds Caring Rabbits & Guinea-Pigs Care of Chipmunks, Chinchillas and Degus More about Ornamental Fish Taking Care of Amphibians Specific information on Reptiles Course 07: Canine Communication Introduction to Canine Evolution Introduction to Canine Intelligence The Importance of Socialisation Canine Communication Canine Psychology Dog Communication and Body Language Communication Between Dogs and Human Canine Emotions and Signs of Suffering The Role of a Dog Owner Essential Skills for Working With Dogs Course 08: Feline Behaviour & Psychology Domestication of Cats Communication & Stress According to Origin Sleeping & Toileting According to Origin Hunting & Drinking Water According to Origin Reproduction & Disease According to Origin Another Type of Cats - Feral Cats Understanding Feline Body Language Understanding Common Behaviour Understanding Cat Communication Types of Feline Need Do Cats Feel Love and Other Human Emotions? How Smart Are Cats? Why Do Cats Hiss? Why Do Cats Purr? Why Do Cats Rub Against Things? Why Do Cats Scratch Things? Why Do Cats Play with Their Prey? Why Do Some Cats Become Anxious or Phobic? Why Do Cats Roll on Their Backs to Greet People? Why Do Cats 'Sulk'? Why Do Cats Knead or Paddle with Their Paws? Why Does a Male Cat Bite a Female's Neck While Mating? Why Do Mother Cats Move Kittens? and much more... Course 09: Equine Psychology Introduction to Equine Psychology Equine Communicative Behaviour Reproduction and Stallion Behaviour Behaviour of Foals and Ponies Training Horses Horse-Human Relationships Equines Environmental and Social Behaviour Equine Locomotive Behaviour Unusual and Problematic Behaviour Course 10: Veterinary Nursing and Medical Emergencies Introduction to Veterinary Nursing Basic Care and Animal Welfare of All Species Career Prospect and Development Veterinary Nursing Legislation Collapse & Unconsciousness Cardiopulmonary Resuscitation Shock Bleeding Bandage Fractures Seizures Choking & Drowning Heat Stroke & Hypothermia Burns & Scalds Poisoning Bites and Stings Common Emergencies Managing a First Aid Scenario Pet First Aid Kit Course 11: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Cardiopulmonary Resuscitation (CPR) Tips for Handling Pets CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Animal Nutrition bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Animal Nutrition is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Understanding Animal Nutrition is useful to possess and would be beneficial for any related profession or industry, such as: Pet Owners Backward Animal Owners Dog Breeders Animal Nutritionists Pet Lovers Dog Walkers Animal Trainers Certificates Certificate of completion Digital certificate - Included

Animal Nutrition & Diet
Delivered Online On Demand
£53

Certificate in Understanding Autism

By Training Tale

This Certificate in Understanding Autism allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Certificate in Understanding Autism course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Certificate in Understanding Autism course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose Certificate in Understanding Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Certificate in Understanding Autism Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Autism course. ***Courses are included in this Certificate in Understanding Autism course Course 01: Certificate in Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Nursery Nurse Course Course 09: Childcare and Nutrition Course 10: Level 4 Child Care and Development Course Course 11: Autism Diploma Course ***Other Benefits of Certificate in Understanding Autism course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Understanding Autism course] Course Curriculum of- *** Certificate in Understanding Autism *** Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism [ GIFT COURSES] **Level 2 Certificate in Behaviour that Challenges in Children **Primary Teaching Diploma **Level 4 Diploma in Child Counselling Course **Child and Adolescent Mental Health Course **Child Protection and Risk Assessment **Level 3 Award in Childcare and Education Course **Nursery Nurse Course **Childcare and Nutrition **Level 4 Child Care and Development Course **Autism Diploma Course **Level 2 Safeguarding Children Training Course **Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Certificate in Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Understanding Autism course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Certificate in Understanding Autism course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Certificate in Understanding Autism bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Certificate in Understanding Autism
Delivered Online On Demand31 hours
£105

Complete Microsoft Access Course

5.0(10)

By Apex Learning

Overview This comprehensive course on Complete Microsoft Access Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Microsoft Access Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Microsoft Access Course. It is available to all students, of all academic backgrounds. Requirements Our Complete Microsoft Access Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 58 lectures • 08:04:00 total length •Orientation to Microsoft Access: 00:39:00 •Create a Simple Access Database: 00:10:00 •Get Help and Configure Options in Microsoft Access: 00:06:00 •Modify Table Data: 00:17:00 •Sort and Filter Records: 00:05:00 •Create Basic Queries: 00:15:00 •Sort and Filter Data in a Query: 00:14:00 •Perform Calculations in a Query: 00:08:00 •Create Basic Access Forms: 00:07:00 •Work with Data on Access Forms: 00:23:00 •Create a Report: 00:12:00 •Add Controls to a Report: 00:12:00 •Enhance the Appearance of a Report: 00:05:00 •Prepare a Report for Print: 00:03:00 •Organize Report Information: 00:15:00 •Format Reports: 00:12:00 •Relational Database Design: 00:16:00 •Create a Table: 00:09:00 •Create Table Relationships: 00:09:00 •Create Query Joins: 00:14:00 •Relate Data Within a Table.avi: 00:04:00 •Work with Subdatasheets from: 00:05:00 •Use Field Validation: 00:16:00 •Use Form and Record Validation: 00:14:00 •Create Parameter Queries: 00:12:00 •Summarize Data: 00:06:00 •Create Subqueries: 00:07:00 •Create Action Queries: 00:05:00 •Create Unmatched and Duplicate Queries: 00:06:00 •Data Normalization: 00:10:00 •Create a Junction Table: 00:04:00 •Improve Table Structure: 00:06:00 •Include Control Formatting in a Report: 00:04:00 •Add a Calculated Field to a Report: 00:05:00 •Add a Subreport to an Existing Report: 00:07:00 •Add Controls to Forms: 00:11:00 •Enhance Navigation and Organization of Forms: 00:14:00 •Apply Conditional Formatting: 00:04:00 •Import Data into Access: 00:08:00 •Export Access Data: 00:06:00 •Link Tables to External Data Sources: 00:05:00 •Create a Mail Merge: 00:02:00 •Create a Macro: 00:08:00 •Restrict Records by Using a Condition: 00:04:00 •Validate Data by Using a Macro: 00:05:00 •Automate Data Entry by Using a Macro: 00:04:00 •Manage a Database: 00:08:00 •Determine Object Dependency: 00:04:00 •Manage a Database: 00:07:00 •Determine Object Dependency: 00:04:00 •Document a Database: 00:04:00 •Splitting a Database for Multiple User Access: 00:05:00 •Implement Security: 00:03:00 •Convert an Access Database to an ACCDE File: 00:04:00 •Package a Database with a Digital Signature: 00:01:00 •Create a Database Switchboard: 00:05:00 •Modify a Database Switchboard: 00:02:00 •Set Start up Options: 00:04:00

Complete Microsoft Access Course
Delivered Online On Demand8 hours 4 minutes
£12

Meditation for Wellbeing

4.5(3)

By Studyhub UK

In the heart of bustling city streets and the constant cacophony of modern life, a haven of tranquillity awaits. 'Meditation for Wellbeing' is not just another course; it's an experience, a transformative journey. This course serves as a lighthouse, guiding you away from the tempests of anxiety and towards a realm of serenity. Dive deep into the mind's profound layers and discover techniques to combat the unease that lurks within. By the culmination, you won't merely understand anxiety; you'll have the tools to conquer it. Meditation for Wellbeing' offers an enlightening exploration into the essence of meditation and its undeniable impact on mental health. Charting a path from introductory principles to advanced techniques, this course empowers learners with the means to transcend anxiety's clutches. Beginning with a foundational comprehension of meditation, attendees are introduced to the myriad benefits that this age-old practice brings. Subsequent modules delve into the complex world of anxiety, demystifying its origins and manifestations. But understanding is only half the battle. The true essence of this course lies in its practical teachings; as learners will be equipped with a toolkit of techniques and skills, designed not only to combat anxiety but to foster an enduring sense of peace. Embrace the journey, and let meditation illuminate the path to true wellbeing. Learning Outcomes Recognise the foundational principles of meditation and its significance for wellbeing. Develop a comprehensive awareness of anxiety, its causes, and manifestations. Master techniques to alleviate anxiety and promote mental tranquillity. Adopt advanced anti-anxiety skills to further enhance emotional stability. Integrate meditation practices seamlessly into daily routines. Cultivate a proactive approach to maintaining mental health. Evaluate personal progress and tailor meditation techniques to individual needs. Why buy this Meditation for Wellbeing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Meditation for Wellbeing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Meditation for Wellbeing is suitable for: Individuals seeking solace in the chaos of modern life. Those curious about meditation's impact on mental health. Anyone desiring a more balanced, calm approach to daily challenges. Learners looking to bolster their emotional resilience. Mental health advocates eager to expand their knowledge on anxiety alleviation. Prerequisites This Meditation for Wellbeing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Meditation Assistant: £18,000 - £22,000 per annum Certified Meditation Instructor: £25,000 - £35,000 per annum Corporate Wellness Consultant: £40,000 - £50,000 per annum Meditation Retreat Organizer: £45,000 - £60,000 per annum Wellbeing and Meditation Content Creator/Author: £30,000 - £100,000+ per annum Founder/Director of a Meditation School or Centre: £60,000 - £150,000+ per annum Course Curriculum Introduction & First Concepts Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:09:00 More Anti-Anxiety Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion - Final Thoughts & Tips 00:01:00

Meditation for Wellbeing
Delivered Online On Demand1 hour 14 minutes
£10.99

Customer Service Management: Recovering Difficult Customers

4.5(3)

By Studyhub UK

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Customer Service Management: Recovering Difficult Customers
Delivered Online On Demand2 hours 38 minutes
£10.99

Strategic Business Management - Online Diploma Course

4.5(3)

By Studyhub UK

Elevate your business acumen and propel your career to new heights with our comprehensive Strategic Business Management - Online Diploma Course. Embark on a transformative journey to master the art of strategic decision-making, crafting and executing effective business strategies, and achieving sustainable organizational success. Delve into the fundamentals of strategic management, exploring the role of corporate governance in shaping business strategy. Uncover the secrets of industry analysis, gaining insights into competitive landscapes, market trends, and key industry drivers. Master the art of strategy formulation, learning how to assess your organization's strengths, weaknesses, opportunities, and threats (SWOT) to develop a winning strategy. Discover the techniques for implementing your strategy effectively, aligning resources, and overcoming implementation challenges. Learning Outcomes Gain a comprehensive understanding of strategic management principles and their application in various business contexts Implement effective corporate governance practices to enhance organizational accountability and transparency Conduct in-depth industry analysis to identify opportunities, assess threats, and inform strategic decision-making Master the process of strategy formulation, including strategic planning, goal setting, and strategy execution Develop and implement effective strategies to achieve organizational objectives and gain a competitive edge Understand the role of branding in strategic business management and how to build a strong brand identity Implement strategies to enhance customer relationships and generate long-term customer value Integrate social responsibility and ethical considerations into strategic decision-making Prepare for business improvement initiatives and drive organizational change Why choose this Strategic Business Management - Online Diploma Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Strategic Business Management - Online Diploma Course for? Aspiring and current business leaders seeking to advance their strategic management skills Entrepreneurs and business owners looking to develop and implement effective business strategies Management professionals responsible for strategic planning and decision-making Individuals interested in pursuing a career in strategic management or related fields Anyone seeking to enhance their understanding of the strategic management process and its application in the real world Career path Strategic Management Consultant (£30,000 - £50,000) Business Strategy Manager (£35,000 - £55,000) Corporate Planner (£40,000 - £60,000) Senior Strategy Analyst (£45,000 - £65,000) Director of Strategy (£50,000 - £70,000) Chief Strategy Officer (£55,000 - £75,000) Prerequisites This Strategic Business Management - Online Diploma Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Business Management - Online Diploma Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Strategic Management Business Introduction to Strategic Management Business 00:43:00 Module 02: Corporate Governance Corporate Governance 00:37:00 Module 03: Industry Analysis Industry Analysis 00:32:00 Module 04: Strategy Formulation Strategy Formulation 00:48:00 Module 05: Strategy Implementation Strategy Implementation 00:45:00 Module 06: Evaluation and Control Evaluation and Control 00:40:00 Module 07: Building a Brand Building a Brand 00:38:00 Module 08: Generating Success from the Customer Relationship Generating Success from the Customer Relationship 00:40:00 Module 09: Social Responsibility and Ethics in Strategic Management Social Responsibility and Ethics in Strategic Management 00:39:00 Module 10: Getting Ready for Business Improvement Getting Ready for Business Improvement 00:40:00 Assignment Assignment - Strategic Business Management - Online Diploma Course 00:00:00

Strategic Business Management - Online Diploma Course
Delivered Online On Demand6 hours 42 minutes
£10.99

Crime Analyst Level 2 - Crime scene & Criminal Behavior

4.5(3)

By Studyhub UK

Overview The Crime Analyst Level 2 - Crime Scene & Criminal Behavior course provides an in-depth understanding of criminology, intelligence, criminal justice, crime science, pattern detection and analysis, thinking approaches, crime mapping, strategic analysis, research, inference policing, and behavioral science. Participants will gain valuable knowledge and skills to analyze crime scenes and understand criminal behavior. Learning Outcomes: Gain a comprehensive understanding of criminology, intelligence, and criminal justice systems, including their roles and interconnections. Develop proficiency in crime science methodologies, pattern detection, and analysis techniques to identify and interpret crime trends and patterns. Apply critical thinking approaches and strategies to analyze crime scenes, assess evidence, and draw conclusions about criminal behavior. Learn crime mapping techniques to visualize and spatially analyze crime data for informed decision-making and resource allocation. Develop skills in strategic analysis to identify crime hotspots, predict future crime trends, and develop targeted crime prevention strategies. Understand the importance of research in crime analysis and utilize data-driven approaches to inform decision-making and develop evidence-based policing strategies. Explore the fundamentals of behavioral science and its applications in understanding criminal behavior and profiling offenders. Why buy this Crime Analyst Level 2 - Crime scene & Criminal Behavior? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Crime Analyst Level 2 - Crime scene & Criminal Behavior you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Crime Analyst Level 2 - Crime scene & Criminal Behavior does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Crime Analyst Level 2 - Crime scene & Criminal Behavior was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Crime Analyst Level 2 - Crime scene & Criminal Behavior is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminology, Intelligence and Criminal Justice Module 01: Criminal Intelligence and Crime Intelligence Analysis 00:15:00 Module 02: A Historical Perspective on the Discipline of Analysis 00:15:00 Module 03: The Intelligence Cycle and Process 00:30:00 Module 04: Example of a National Intelligence Model: The United Kingdom 00:15:00 Module 05: Introduction to Criminal Justice 01:00:00 Crime Science, Pattern Detection and Analysis Module 06: Crime Science: Theories, Principles and Intelligent Sources 00:17:00 Module 07: Evaluation of Information 00:15:00 Module 08: Introduction to the Analysis of Patterns, Statistics & Relationships 00:35:00 Thinking approach, Crime Mapping and Strategic Analysis Module 09: A Critical Thinking Approach to Analysis 00:35:00 Module 10: Tactical Analysis with Crime Mapping and the GIS System 00:20:00 Module 11: Strategic Analysis Variations 01:00:00 Module 12: Realizing The Power of Analytics: Arming the Human Mind 01:00:00 Research, Inference Policing and the Behavioral Science Module 13: Research Method and Statistics in Crime Analysis 00:20:00 Module 14: Inference Development and the Presentation of the Results 00:35:00 Module 15: Homeland Security and Counter Terrorism 01:30:00 Module 16: Models of Policing and Security 01:20:00 Module 17: Behavioural Sciences 00:10:00 Module 18: Career in CIA (Crime Intelligence Analyst) 00:15:00

Crime Analyst Level 2 - Crime scene & Criminal Behavior
Delivered Online On Demand10 hours 27 minutes
£10.99

Diploma in Criminology & UK Criminal Justice System at QLS Level 4

4.5(3)

By Studyhub UK

Overview The Criminology Certificate & UK Criminal Justice System course provides a comprehensive understanding of criminology and the criminal justice system in England and Wales. Modules cover topics such as criminal psychology, the influence of mental disorders, classification of crime, violent crimes, the crime scene, dealing with crime, victimology, and the criminal justice system. Learning Outcomes: Develop a solid understanding of criminal psychology and its relevance in the study of criminal behavior. Gain insights into the influence of mental disorders on criminality and its implications in the criminal justice system. Understand the classification of crime and the different typologies used to analyze criminal behavior. Explore the dynamics of violent crimes and their impact on victims and society. Learn about the crime scene and the principles and techniques used in crime scene investigation. Develop knowledge and strategies for dealing with crime from prevention to investigation and resolution. Understand victimology and the study of victims, including victim-offender relationships and the effects of crime on victims. Gain a comprehensive understanding of the criminal justice system in England and Wales, including its structure, processes, and key components. Why buy this Diploma in Criminology & UK Criminal Justice System at QLS Level 4? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Criminology & UK Criminal Justice System at QLS Level 4 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in Criminology & UK Criminal Justice System at QLS Level 4 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Criminology & UK Criminal Justice System at QLS Level 4 is a great way for you to gain multiple skills from the comfort of your home. Certification After studying the course materials of the Diploma in Criminology & UK Criminal Justice System at QLS Level 4 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £95 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Criminology Certificate & UK Criminal Justice System Module 01: Understanding Criminal Psychology 00:28:00 Module 02: Influence of Mental Disorders 00:23:00 Module 03: Classification of Crime 00:18:00 Module 04: Violent Crimes 00:29:00 Module 05: The Crime Scene 00:30:00 Module 06: Dealing with Crime 00:41:00 Module 07: Victimology 00:25:00 Module 08: The Criminal Justice System in England and Wales 00:19:00 Mock Exam Mock Exam - Criminology Certificate & UK Criminal Justice System 00:20:00 Final Exam Final Exam - Criminology Certificate & UK Criminal Justice System 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Diploma in Criminology & UK Criminal Justice System at QLS Level 4
Delivered Online On Demand4 hours 13 minutes
£10.99