Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview With the abundant use of technology, the teaching process and techniques are changing and being dependent on technology as well. Learn about the latest changes in the teaching system with this Blended Learning Course for Teachers level 4 course and make your teaching strategies more effective. This Blended Learning Course for Teachers level 4 course will teach you the benefits of blended learning techniques and how you can use these techniques. You will be able to understand different blended learning techniques and their application in different learning environments from this course. This course will provide you with the skills to use digital equipment for teaching, understand your students and communicate with them effectively. You will be able to teach special education needed children, asses the exam paper and review with the help of technology. The easily understandable modules will help you to get used to the changes in the teaching system with step-by-step instructions. You will attain the ability to work as a teaching assistant from this course. Learning Outcomes Learn about the fundamentals of blended learning Understand which online learning models to choose for different learning environments Be able to choose the right software and equipment for your curriculum Gain the trust of the school to work within their policies Learn how to mark, assess and review with technology Incorporate the right development plans for each curriculum Gain the skills to teach SENCO children with blended learning technique Gain the ability to work as a teaching assistant Be able to build a strong and friendly relationship with students Who is this course for? This comprehensive Blended Learning Course for Teachers level 4 course is ideal for anyone who wants to learn more about blended learning techniques. This course will be helpful for individuals who are working in the education industry or want to build their careers in this industry. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Blended Learning Course for Teachers level 4 course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Teachers Teaching Assistants Trainers Instructors Tutors Educational Instructors SEN Teachers Student Support Workers Nursery Teachers Nursery Nurses Blended Learning Course for Teachers level 4 Introduction to Blended Learning 00:19:00 Problems and Opportunities 00:18:00 Choose the Model 00:28:00 Use of Technology - Part I 00:27:00 Use of Technology - Part II 00:20:00 Working with the School and Its Policies 00:25:00 Discussion on Curriculum, Assessment and Monitoring 00:23:00 Learn to Implement ICT, Literacy and Numeracy Development Process as a TA 00:15:00 Child Development and the SEN Support 00:17:00 Understanding Behaviour & Relationships as a TA 00:21:00 Experienced TAs Maintain Strong Communications with the Students 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you wondering why branding is important in Marketing? Do you want to know how branding can affect the status of your business? Have you ever wonder what is the best way to have an effective branding? This course will answer your questions about branding. Description: This mastering successful branding course will get you ready to outline and set up visual characters and brand guidelines over an assortment of mediums. The course will help the planner look past logo outline and procure an essential comprehension of the parts of planning a brand framework that is adaptable and replicable, paying little respect to the application. A business's most significant resource is its clients. Vital branding is important for any business development.The key point of this learning is to improve your capacity to build successful branding of your business to drive benefits and natural development of the business. Intended for leaders, this program will teach you the appropriate systems and devices to reinforce your brand. Utilising behavioural knowledge and exploratory research, you will pick up a more profound comprehension of purchasers' needs and have the capacity to test the impact of branding choices on buyer reactions. Who is the course for? Employees or businessmen of any industry and other businessmen who want to learn how to build successful branding for their business or company. People who have an interest in Marketing and Branding. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The mastering successful branding course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Much More! Mastering Successful Branding The Reasons Why 'Normal' People Can Never Make Money Online 01:00:00 Don't Focus On Making Money! 01:00:00 The Psychology Behind Creating Values And Precise Delivery 02:00:00 Buyers Are Smart 00:30:00 Even The Best Won't Sell Itself 00:30:00 Build Relationships First 01:30:00 Building Customer Loyalty 00:30:00 The Marketing Funnel 00:30:00 Leverage Other Content 01:00:00 Mass Markets Versus Niche Markets 01:00:00 Monetizing And Marketing Your Strengths 01:30:00 What Other Gurus Have Advised That Works 01:00:00 Mock Exam Mock Exam- Mastering Successful Branding 00:20:00 Final Exam Final Exam- Mastering Successful Branding 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Learn to create data dashboard and visualization within minutes using Microsoft Power BI. Microsoft Power BI - Master Power BI in 90 Minutes! course teaches you how to transform your data into live dashboards and reports and helps you to find answers to your company's most important questions. Microsoft Power BI is data visualization software. It is a business analytics service provided by Microsoft that will deliver insights throughout your organization. You can connect hundreds of data sources. It simplifies data prep and drives ad hoc analysis. Microsoft Power BI - Master Power BI in 90 Minutes! course covers all the essential features and usage of Microsoft Power BI and guides you to use the program for organizing your business tasks. Throughout the course, you will learn how to unify data from many sources to create interactive, immersive dashboards and reports which will provide actionable insights and drive business results. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Power BI - Master Power BI in 90 Minutes! is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Power BI - Master Power BI in 90 Minutes! is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Power BI - Introduction Overview of Power BI Course 00:02:00 Power BI Intro 00:03:00 03 - Power BI High Level Flow 00:02:00 04 - Install and Sign Up 00:03:00 05 - Power Query Intro 00:05:00 06 - Power Pivot Intro 00:01:00 07 - Power View Intro 00:02:00 Your First Power BI Dashboard 08 - Big Picture 00:02:00 09 - Get Data 00:07:00 10 - How to Get More Data 00:01:00 11 - Modelling Data 00:03:00 12 - Adding Relationships Manually 00:02:00 13 - Visualization 00:05:00 14 - Visualization Customization 00:01:00 15 - More Visualizations 00:02:00 16- Visualization Format and Analytics 00:03:00 17 - Ask a Question 00:02:00 Your Advanced Power BI Dashboard with Real Live Data Adv 01 - Real World Example 00:06:00 Adv 02 - Get Data 00:13:00 Adv 03 - Modelling Data 00:05:00 Adv 04 - Visualization with multiple charts 00:11:00 Adv 05 - Publishing 00:05:00 Adv 06 - Power BI Website 00:08:00 Course Bounses FINAL 00:01:00 Resources Resources - Microsoft Power BI - Master Power BI in 90 Minutes! 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Explore the world of social housing management with our comprehensive course, covering tenant selection, financial management, safety protocols, community engagement, and career prospects. Dive into essential topics like offensive behavior management and the role of social workers. Discover your path in this vital sector. Enroll now!
***24 Hour Limited Time Flash Sale*** Early Years Primary Teaching, Child Development & Lesson Planning Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you wish to build a better community by moulding young minds into future creatives? Start shaping the minds of tomorrow today with our remarkable bundle, "Early Years Primary Teaching, Child Development & Lesson Planning"! Understand the crux of early years primary teaching, delve deep into child development, and master the art of lesson planning with our 3 QLS-endorsed courses. The transformative nature of these courses, along with the prestige of the QLS endorsement, opens new doors in the field of education. Discover the time-tested methodologies of Montessori Education for Early Childhood, the game-changing Impact of Play on Early Childhood Learning, and the sophisticated approach to Cognitive and Social Development in Early Childhood with our 5 CPD QS accredited courses. Each course is designed to provide a well-rounded understanding of early childhood education. Your journey doesn't stop there! Uncover the Importance of Preschool Education in Child Development, and get an in-depth look into the fascinating world of Educational Psychology. Not only will these courses solidify your theoretical knowledge, but they will also provide a framework for understanding and influencing children's learning processes. Remember, each QLS-endorsed course comes with a hardcopy certificate, a testimony to your dedication and acquired knowledge in these specialised areas. Get ready to dive into an ocean of knowledge about early childhood education and child development. Our courses are your stepping stone towards a rewarding career in shaping young minds. Trust our carefully curated bundle, and elevate your theoretical understanding to new heights. Empower yourself, change lives, and become a beacon in the realm of education. Key Features of the Early Years Primary Teaching, Child Development & Lesson Planning Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Early Years Primary Teaching, Child Development & Lesson Planning bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Early Years Primary Teaching QLS Course 02: Child Development and Care QLS Course 03: Lesson Planning for Teaching 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Montessori Education for Early Childhood Course 02: The Importance of Preschool Education in Child Development Course 03: Impact of Play on Early Childhood Learning Course 04: Cognitive and Social Development at Early Childhood Course 05: Educational Psychology In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Early Years Primary Teaching, Child Development & Lesson Planning courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Comprehensive understanding of early years primary teaching principles and techniques. Gain in-depth knowledge about child development and care across different age stages. Master effective lesson planning for teaching tailored to various learning styles. Grasp the core concepts of Montessori Education for Early Childhood. Understand the impact and importance of play and preschool education in child development. Familiarise with cognitive and social development strategies during early childhood. Gain knowledge on the application of educational psychology in child learning and development. Dive into the captivating world of early childhood education with our bundle, "Early Years Primary Teaching, Child Development & Lesson Planning". Discover, understand, and master the myriad aspects of child development, early years primary teaching, lesson planning, Montessori Education, and more through this comprehensive and intensive learning experience. Every course, QLS-endorsed or CPD QS accredited, is carefully selected and organised to provide you with the most relevant and engaging theoretical content. This bundle is designed to create a well-rounded understanding of early childhood education and its various components. With hardcopy certificates for QLS-endorsed courses, enrich your profile while enhancing your understanding of these vital topics. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teachers aiming to specialise in early childhood education. Current educators seeking to broaden their understanding of child development and teaching methodologies. Parents interested in gaining theoretical insights into child development and learning strategies. Professionals in the childcare industry want to upgrade their knowledge base. Career path Early Years Primary School Teacher (£24,000 - £35,000). Child Development Specialist (£30,000 - £45,000). Lesson Planning Specialist (£32,000 - £42,000). Montessori Educator (£22,000 - £35,000). Childcare Centre Manager (£28,000 - £40,000). Educational Psychologist (£35,000 - £58,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Do you want to be a part of a fast-growing industry that's proven it can withstand the economic and geopolitical storms, including global pandemics? If yes, then this Ecommerce course is the perfect choice for you! As internet access and adoption are rapidly increasing worldwide, the number of digital buyers keeps climbing every year. In 2020, over two billion people purchased goods or services online. So, whether you're planning to launch your online store or ready to take the next step in using your eCommerce platform to connect with more customers, Ecommerce training can be an ideal way to move forward! Along with this Ecommerce Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Ecommerce Management Bundle Consists of the following Premium courses: Course 01: Ecommerce Management Course 02: Digital Marketing Course 03: SEO - Search Engine Optimisation Level 5 Course 04: Blogging Course 05: Facebook Marketing Course 06: Instagram Marketing Course 07: YouTube Marketing Diploma Course 08: Advanced Diploma in Copywriting Course 09: Purchasing & Procurement Course - Level 3 Course 10: Warehouse Course 11: Professional Photography Diploma So, enrol now to advance your career! Learning Outcomes: Develop robust e-commerce strategies and implement them effectively. Enhance customer service and engagement across digital platforms. Optimise marketing, advertising, and social media presence. Analyse transactions and utilise e-commerce analytics for growth. Master digital marketing strategies across various platforms. Enhance SEO techniques, content creation, and copywriting skills. Strengthen purchasing, procurement, and warehouse management knowledge. Develop expertise in professional photography for marketing purposes. Benefits you'll get choosing Apex Learning for this Ecommerce Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of the Ecommerce Bundle Course 01: Ecommerce Management Introduction to Electronic Commerce eCommerce Strategy and Implementation Customer Service Products, Brands, and Services Content Planning and Production Use of Social Networks Marketing _ Advertising Creating an Engaging User Experience Transaction Management eCommerce Analytics Course 02: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 03: SEO - Search Engine Optimisation Level 5 Section 1: Introduction Section 2: SEO: Core Concepts Section 3: On-Page Optimisation Section 4: Keyword Research & Optimisation Section 5: SEO Content Writing Section 6: Off-Page SEO Section 7: Conclusion Course 04: Blogging Week 1 - Introduction To Building a Blog Week 2 - Organisation & Mindset Week 3 - Building Out The Core Structure Of Your Blog Week 4 - Leveraging Interviews for Success Course 05: Facebook Marketing Module 01: My Experience with Facebook Marketing Module 02: Facebook Marketing Basics Explained From Profiles to Groups and Pages Module 03: 1 Facebook Marketing Strategy Forever Module 04: Best Free Facebook Marketing Strategy to Build Relationships without Having a Group or Page Module 05: Facebook Group Case Studies of Success and Failure And much more... Course 06: Instagram Marketing Episode 0: Intro Episode 1: Profile Presence Episode 2: Content Episode 3: Stories Episode 4: Analytics Episode 5: Followers Episode 6: Influencer Marketing Episode 7: Giveaways Course 07: Youtube Marketing Diploma How To Get More YouTube Views - INTRO How To Go Viral On YouTube How To Increase YouTube Views & Watchtime YouTube Thumbnails Great Video Ranking Tips Secret To Getting YT Views Likes & Subscribers Guru Secret - CPA Profits SEO WHITE PAPERS FOR YOUTUBE RANKING & SUGGESTED VIDEOS And much more... Course 08: Advanced Diploma in Copywriting Module 1: Introduction to Copywriting Module 2: Basics of Copywriting Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Copywriting Skills And much more... Course 09: Purchasing & Procurement Course - Level 3 Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management And much more... Course 10: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts And much more... Course 11: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories And much more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for: Aspiring digital marketers Entrepreneurs and business owners Content creators and bloggers Social media enthusiasts Professionals in purchasing and warehousing Photography hobbyists seeking marketing skills Requirements Our Ecommerce Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Digital Marketing Specialist - £25-40k/year SEO Consultant - £22-35k/year Copywriter - £20-35k/year Social Media Manager - £24-40k/year Procurement Officer - £27-45k/year Photographer - £18-35k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction to EYFS Module 2: Observations & Assessment Module 3: Safeguarding and Welfare Requirements Module 4: Ofsted Obtain Your Certificate Order Your Certificate of Achievement 00:00:00