3735 Relationships courses in Strabane delivered Online

This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

In today’s healthcare environment, maintaining high standards of professionalism is essential for allied health professionals who support patient care and wellbeing. This course offers a focused exploration of key areas such as data protection under Healthcare GDPR, workplace professionalism, and effective communication tailored specifically to the health and care sectors. It addresses critical topics including social media conduct, document control, and patient customer service, ensuring learners gain essential knowledge to uphold ethical and professional standards in their roles. Through a structured curriculum, participants will deepen their understanding of equality, diversity, and cross-cultural awareness, alongside person-centred care and decision-making processes. The course also covers infection control and safe medicine handling, providing a well-rounded foundation that supports safe, respectful, and effective care delivery. Designed for busy professionals, this entirely online programme ensures flexibility without compromising on quality, making it an ideal choice for those seeking to strengthen their professional approach within allied health settings. This Professionalism in Allied Health bundle contains the following courses : Course 01: Healthcare GDPR Course 02: Workplace Professionalism Certificate Course Course 03: Social Media for Health & Care Course 04: Document Control Course 05: Patient Customer Service Course 06: Equality, Diversity and Discrimination Course 07: Communication Skills Course 08: Cross-Cultural Awareness Training Course 09: Person-Centred Care Course 10: Decision Making and Critical Thinking Course 11: Infection Control & Medicine Handling Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Here are brief descriptions for each course in the "Professionalism in Allied Health" bundle: Healthcare GDPR: This course provides an overview of the General Data Protection Regulations (GDPR) in the context of healthcare settings, covering topics such as lawful basis for data processing, responsibilities, obligations, and handling electronic medical records. Workplace Professionalism Certificate Course: Designed to enhance professionalism in the workplace, this course covers strategies for positioning oneself professionally, improving professional image, expanding skills, effective communication, and building professional relationships. Social Media for Health & Care: Explore the intersection of social media and healthcare, understanding its impact on communication, big data, medical content creation, participatory health, hospital use, health behavior change, and applications in the healthcare sector. Document Control: Gain insight into managing documents effectively throughout their lifecycle, covering principles of document control, strategies, quality assurance, project document control, and electronic document management systems. Patient Customer Service: Learn the essentials of providing excellent customer service in medical settings, including effective training, communication skills, scheduling, medical terminology, filing systems, and handling difficult situations. Equality, Diversity and Discrimination: Understand concepts of equality, diversity, and discrimination, exploring legislation, integration into policy, human rights, promoting diversity, equality analysis, stereotypes, prejudice, discrimination, bias, and affirmative action. Communication Skills: Enhance basic and advanced communication skills, including telephone etiquette, body language, and effective communication strategies for various contexts. Cross-Cultural Awareness Training: Develop cultural competence through understanding cross-cultural communication, corporate awareness, design, competency, values, and working with culturally diverse teams. Person-Centred Care: Implement person-centered care by understanding individual history, preferences, needs, environmental factors, promoting values, and recognizing signs of discomfort or distress. Decision Making and Critical Thinking: Develop critical thinking skills to evaluate claims, identify benefits and barriers, problem-solve, and make decisions effectively. Infection Control & Medicine Handling: Ensure safe administration, storage, distribution, and disposal of medicines, while also addressing infection control measures and potential risks associated with handling medications. Learning Outcomes: Understand GDPR regulations in healthcare settings for data protection. Demonstrate professionalism in various workplace scenarios and environments. Apply social media strategies effectively within healthcare and allied fields. Implement document control procedures to maintain accuracy and confidentiality. Deliver exceptional customer service tailored to patient needs and expectations. Foster inclusivity and combat discrimination through awareness and understanding. Accreditation All of our courses, including the Professionalism in Allied Health Bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Financial Fraud Detection. Certification Once you've successfully completed your Professionalism in Allied Health Bundle, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Professionalism in Allied Health certification have no expiry dates, although we recommend renewing them every 12 months. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking enhanced professionalism and compliance knowledge. Allied health workers aiming to improve communication and patient care skills. Individuals interested in advancing their career prospects in healthcare settings. Students pursuing allied health studies or related disciplines. Professionals aiming to navigate diverse workplace environments with proficiency. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Healthcare Administrator Patient Care Coordinator Medical Records Technician Health Education Specialist Clinical Research Coordinator Pharmaceutical Sales Representative Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Discounted Course| Premium Audio-Visual Training by Expert Professionals | CPD Accredited Course | 24x7 Tutor Support

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

22-in-1 Premium Diploma | CPD Accredited | +Gifts: Free PDF | Lifetime Access | Learner Support

Unlock your potential and pave the path to success with our comprehensive course on 'Getting a Promotion: Strategies for Career Advancement.' Master promotable behaviors, effective communication, resilience, and leadership skills. Learn to leverage the SCARF model for recognition and confidently ask for that promotion. Develop a personalized career strategy and foster personal growth. Elevate your professional journey today!

Unlock the doors to a future where your keen eye for detail and relentless pursuit of excellence set you apart from the rest. Our meticulously crafted programme is designed to equip you with the strategic insight and precise techniques essential for navigating the complex world of internal compliance. Dive into a world where every lesson is a stepping stone towards mastery, guiding you through a comprehensive understanding of risk assessment and audit planning. You'll acquire the ability to see beyond the surface, identifying and mitigating risks with confidence and precision. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Embrace the journey of becoming an indispensable asset in any organisation by mastering the nuances of detailed control assessment, effective documentation, and issue development. Learn how to foster and manage vital relationships, ensuring seamless integration within your professional environment. Each module is a revelation, filled with actionable strategies that empower you to implement what you've learned immediately. Join us in this transformative experience, where each step brings you closer to becoming the auditor who not only understands the intricacies of compliance but thrives in them, making impactful decisions that drive success and integrity in your organisation. Course Curriculum Module 01: The Five Tier Audit Competency Model Module 02: Techniques for Planning Useful Audits Module 03: Techniques for Detailed Risk and Control Assessment Part 01 Module 04: Techniques for Detailed Risk and Control Assessment Part 02 Module 05: Testing and Sampling Techniques Module 06: Documentation and Issue Development Module 07: Core Competencies You Need as an Auditor Module 08: Techniques for Managing the Constituent Relationship Learning Outcomes: Master the Five Tier Audit Competency Model for effective auditing. Apply advanced techniques for planning and executing thorough audits. Perform detailed risk and control assessments using structured methodologies. Utilise advanced testing and sampling techniques in audit processes. Develop comprehensive documentation and issue identification strategies. Enhance core competencies critical to effective auditing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring internal compliance auditors. Existing auditors seeking advanced skills. Professionals in risk management. Individuals in governance roles. Compliance officers enhancing their auditing knowledge. Career path Internal Compliance Auditor Risk and Control Auditor Governance Auditor Compliance Officer Audit Manager Risk Assessment Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Best course on School Administration and SENCO training. Master educational leadership and special education needs coordination for impact.

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now The definitive teaching and childcare course bundle. Now at a 98% Discount! Tired of browsing and searching for a Teaching And Child Care course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Teaching And Child Care bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Teaching And Child Care course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Teaching And Child Care and help you along your learning journey. Advanced audio-visual learning modules of these Teaching And Child Care courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Teaching And Child Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Teaching Assistant Course 02: School Administrator Training Course 03: Child Psychology Course 04: Child Neglect Awareness Certificate Course Course 05: EYFS Teaching - Level 3 Course 06: Education and Pedagogy Course 07: Parenting Skills Training Course 08: Lesson Planning for Teaching Course 09: Play Therapy Course 10: Safeguarding Children Level 3 Course 11: Learning Disability Awareness Course 12: Remote Teaching Online Course 13: Understanding the Mindset and Wellbeing of Children Course 14: Paediatric First Aid Level 3 Furthermore, to help you showcase your expertise in Teaching And Child Care, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. What you will learn from this Teaching And Child Care Course bundle: Teaching assistant skills, SEN teaching skills, How to plan lessons, create a learning environment, Create and Maintain a School Culture Autism awareness, ADHD, dyslexia and other learning disabilities Child psychology - cognitive, social and emotional development, and more The EYFS framework and EYFS techniques Education and Pedagogy Parenting Skills How to safeguard children How to effectively teach remotely Child counselling Paediatric first aid And much much more…. Enrol in the course now if you are serious about learning Teaching And Child Care skills. Benefits you'll get choosing Apex Learning for this Teaching And Child Care: Pay once and get lifetime access to 13 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home Curriculum of Teaching And Child Care Bundle Course 01: Teaching Assistant Teaching Assistant Professional Developments for a TA Working with the School and Its Policies Discussion on Curriculum, Assessment and Monitoring And many more... SEN Teaching Special Education Needs (SEN) An Overview SEN Support Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership And Much More..... Autism Awareness Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals And many more... ADHD Awareness Introduction to ADHD ADHD in Young and Adults ADHD in Family Settings And many more... Dyslexia Introduction to Dyslexia Dyslexia and Learning Difficulties Dyslexia in the School And many more... Course 02: School Administrator Training Introduction to School Administration Types of Schools In The UK Workplace Development Creating and Maintaining a School Culture Educational Administration and Management And many more... Course 03: Child Psychology Introduction to Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development of Children Course 04: Child Neglect Awareness Certificate Course Introduction to Child Neglect Signs of Child Neglect Risk Factors for Neglect The impact of Child Neglect Child Neglect Cases Legislation Surrounding Child Neglect Responding to and Reporting Child Neglect Prevent Child Negligence Course 05: EYFS Teaching - Level 3 Introduction to EYFS Importance of Early Years in Development Working as an EYFS Teacher Promoting Learning and Development Children Having Special Education Needs or Disabilities EYFS Framework in 221 Course 06: Education and Pedagogy Introduction to Pedagogy Pedagogy in Education Smart Pedagogy Educational Technology and Blended Learning And Much More..... Course 07: Parenting Skills Training Advanced Parenting Skills PROMO (Final) Goals & First Concepts The Power Of Relationships The Myth Of 'Nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Parenting Basics … And Beyond! Powerful Communication Skills And many more... Course 08: Lesson Planning for Teaching Introduction Planning and Preparation Curriculum Structure and Format Methodology Objectives and Learning Aims Assessment and Evaluation Course 09: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless And many more... Course 10: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Course 11: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Care Planning in Mental Health Settings Course 12: Remote Teaching Online Introduction Remote Strategies Remote Tools Remote Methods Instructional Strategies & Final Tips Course 13: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Course 14: Paediatric First Aid Level 3 Aim of First Aid and the First Steps Resuscitation (CPR) Secondary Assessment, The Recovery Position And Shock Head and Eye Injuries, Fractures, and Amputation Choking, Wounds, Bleeding & Burns How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Teaching And Child Care bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Teaching And Child Care is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Teaching Assistant) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Teaching Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Certificate in Understanding Autism allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Certificate in Understanding Autism course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Certificate in Understanding Autism course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose Certificate in Understanding Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Certificate in Understanding Autism Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Autism course. ***Courses are included in this Certificate in Understanding Autism course Course 01: Certificate in Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Nursery Nurse Course Course 09: Childcare and Nutrition Course 10: Level 4 Child Care and Development Course Course 11: Autism Diploma Course ***Other Benefits of Certificate in Understanding Autism course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Understanding Autism course] Course Curriculum of- *** Certificate in Understanding Autism *** Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism [ GIFT COURSES] **Level 2 Certificate in Behaviour that Challenges in Children **Primary Teaching Diploma **Level 4 Diploma in Child Counselling Course **Child and Adolescent Mental Health Course **Child Protection and Risk Assessment **Level 3 Award in Childcare and Education Course **Nursery Nurse Course **Childcare and Nutrition **Level 4 Child Care and Development Course **Autism Diploma Course **Level 2 Safeguarding Children Training Course **Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Certificate in Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Understanding Autism course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Certificate in Understanding Autism course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Certificate in Understanding Autism bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included