When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.
Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Certified Associate in Project Management (CAPM)® Exam Prep: Virtual In-House Training This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam. What you Will Learn Apply for the CAPM® Examination Develop a personal exam preparation plan Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups Getting Started Program orientation The CAPM® certification process Certified Associate in Project Management (CAPM®) Examination Content Outline CAPM® eligibility requirements Code of Ethics and Professional Conduct Application options Foundation Concepts Skills and qualities of a project manager Project management terminology and definitions Relationship of project, program, portfolio, and operations management Project lifecycle approaches Project Integration Management Review Project Integration Management Knowledge Area Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Manage Project Knowledge Monitoring and Controlling Perform Integrated Change Control Close Project or Phase Project Stakeholder Management Review Project Stakeholder Management Knowledge Area Identify Stakeholders Plan Stakeholder Engagement Manage Stakeholder Engagement Monitor Stakeholder Engagement Project Scope Management Review Project Scope Management Knowledge Area Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope Project Schedule Management Review Project Schedule Management Knowledge Area Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule Project Cost Management Review Project Cost Management Knowledge Area Plan Cost Management Estimate Costs Determine Budget Control Schedule Project Resource Management Review Project Resource Management Knowledge Area Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Project Quality Management Review Project Quality Management Knowledge Area Plan Quality Management Manage Quality Control Quality Project Risk Management Review Project Risk Management Knowledge Area Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Project Communications Management Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications Project Procurement Management Review Project Procurement Management Knowledge Area Plan Procurement Management Conduct Procurements Control Procurements Summary and Next Steps Program Review Mock CAPM® Exam Getting Prepared for the CAPM® Exam After the CAPM® Exam
This workshop gives an opportunity to focus on the emotional needs of children and young people and how to meet these. We lift the lid on an emerging urgent inclusion issue, meeting the emotional well being of all children. In one year 1300 young men committed suicide in the UK. In the UK the commonest cause of death among those aged 16-35 is suicide. Online Course now available via Teachable Platform – Understanding children’s Emotional Needs Learn at your own pace… lots of text and video support Course Category Behaviour and Relationships Meeting emotional needs Early Years Inclusion Description This workshop gives an opportunity to focus on the emotional needs of children and young people and how to meet these. We lift the lid on an emerging urgent inclusion issue, meeting the emotional well being of all children. In one year 1300 young men committed suicide in the UK. In the UK the commonest cause of death among those aged 16-35 is suicide. 1 in 4 women experience domestic violence and 2 women a week are killed by a current or ex partner. We need to find ways to allow children to unclench their hearts and learn to experience, process, communicate and manage their own emotional lives for their own and for the good of the wider community. Testimonials Be the first…. Learning Objectives Increased understanding of emotional needs Access to a wider range of practical strategies to impact on meeting emotional and behaviour problems Deeper understanding of core values surrounding inclusion Opportunity to reflect on professional attitudes and behaviour towards children and their emotional challenges New skills and processes to make emotionally challenged children’s inclusion and achievement more successful Who Is It For ? Early years and school based practitioners Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local authority support services Course Content Shared experiences of teaching and parenting around emotional well being Circle of Courage as away of understanding emotional needs Fathers, mothers and sons and daughters Drinking and drugs, filling the emotional void Depression and suicide Anger and violence Solution Circle Problem Solving What children really need
This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.
Do you want to be more successful? To have a better quality of life? If so, then discover how NLP can help you to achieve this.
Level 3, 4 & 5 QLS Endorsed Diploma | 3 QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access
***24 Hour Limited Time Flash Sale*** Safeguarding Children from Abuse - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that according to the Confederation of British Industry (CBI), strong customer relationships are the foundation for 82% of businesses in the UK? If you're looking to build a successful career in business, then mastering account management is essential. This bundle equips you with the skills and knowledge to develop and nurture profitable client relationships. This comprehensive Account Management bundle goes beyond just accounting. You'll gain a solid understanding of financial concepts, explore specialist software like QuickBooks and Xero, and learn how to analyse financial statements. The bundle also covers essential skills like communication, client relationship management (CRM), and key account management (KAM) techniques. But that's not all. When you enrol in Account Management Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Account Management Career Bundle: Course 01: Business Accounting Training Course 02: Accounting and Finance Course 03: Finance Principles Course 04: Financial Analysis Course 05: Quickbooks Online Course 06: Xero Accounting and Bookkeeping Online Course 07: Microsoft Excel & Accounting Training Course 08: Financial Statement Analysis Masterclass Course 09: Corporate Finance: Profitability in a Financial Downturn Course 10: Tax Accounting Course 11: Level 3 Diploma in Anti-Money Laundering (AML) Course 12: Key Account Management (KAM) Certificate Course 13: Customer Relationship Management (CRM) Training Course 14: Communication Skills Masterclass Course 15: Capital Budgeting & Investment Decision Rules Course 16: Internal Audit Skills Diploma Course 17: Debt Management - Online Course Course 18: Financial Wellness: Managing Personal Cash Flow Course 19: Corporate Finance: Working Capital Management Course 20: Business Management and Finance Course Course 21: Sage 50 Accounts Training Course 22: Payroll Manager and HR Management Course 23: Financial Modeling Course 24: Budget Analysis and Financial Report Building Course 25: Leadership & Management Diploma Don't let this opportunity pass you by. Enrol in Account Management today and take the first step towards achieving your goals and dreams. Learning Outcomes of Account Management Analyze financial statements to identify key performance indicators (KPIs). Master financial accounting principles and taxation concepts. Implement effective CRM strategies to build strong client relationships. Develop strong communication skills to build rapport and trust with clients. Apply key account management techniques to retain high-value clients. Utilize financial tools like QuickBooks and Xero to streamline accounting processes. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Account Management Get a free student ID card with Account Management Training program (£10 postal charge will be applicable for international delivery) The Account Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Account Management course materials The Account Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Business Accounting Training Professional Bookkeeper Introduction Introduction To Accounting And Business The Accounting Equation Analysing Transactions Entering Information - Posting Entries Adjusting Process Adjusting Entries Adjustment Summary Preparing A Worksheet Financial Statements Completing The Accounting Cycle The Accounting Cycle Illustrated Fiscal Year Course 02: Accounting and Finance Module 01: Introduction To Accounting Module 02: The Role Of An Accountant Module 03: Accounting Concepts And Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income Statement Module 07: Financial Statements Module 08: Cash Flow Statements Module 09: Understanding Profit And Loss Statement Module 10: Financial Budgeting And Planning Module 11: Auditing Course 03: Finance Principles Section 01: Finance And Free Market Economies Section 02: Corporate Finance Section 03: Company Stock Valuation & Derivatives Section 04: Option Valuation: Fundamentals Vs. Technical Analysis Section 05: Financial Forecasting =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously, it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Account Management course is ideal for: Students seeking mastery in Account Management Professionals seeking to enhance Account Management skills Individuals looking for an Account Management-related career. Anyone passionate about Account Management Requirements This Account Management doesn't require prior experience and is suitable for diverse learners. Career path This Account Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Account Executive Client Manager Key Account Manager Business Development Financial Analyst Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life. Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. Join me for 21 days of exploration through audio lessons, videos, interactive quizzes and practical activities that help you gain insights into emotional intelligence that will build and grow your emotional intelligence.
Managing Multiple Projects: Virtual In-House Training Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Are your projects taking longer and longer to complete? Are results less than optimal because of time pressures on resources? Would you like to increase project 'throughout'? Succeeding in today's competitive marketplace often requires cycle time reduction - reducing the duration of projects and getting results faster. This workshop will address managing multiple projects within the context of program or product management. Planning and managing individual projects is challenging. When introducing the real-life limitation of resources and other outside influences into the multi-project environment, those challenges are magnified, and new challenges are introduced. This interactive workshop will position you for immediate action. The goal of this course is to equip you with the necessary knowledge, skills, and techniques so that you can effectively and productively manage multiple projects. What you Will Learn You'll learn how to: Manage stakeholder relationships and expectations Prioritize and sequence multiple projects Manage time and stress within a multiple project environment Effectively manage logical dependencies among projects Optimize the use of resources across multiple projects using concepts from Critical Chain methods Manage risk and communications in a multiple project environment Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Portfolio, program, and project management principles The multiple project environment The MMP Process Model Developing the Multiple Project List Multiple project portfolio management Project selection Project categories and types The multiple project list Multiple Project Logical Dependencies Project dependencies Types of multiple project portfolios Categories of logical dependencies across multiple projects Project priorities in the multiple project schedule Multiple Project Resource Management Multiple project resources and resource management concepts Multiple project resource loading Resource pool and resource database Multiple project resource issues and outsourcing Critical chain resource management, including drum resources and multi-tasking Managing Risk Across Multiple Projects Multiple project risk management process Identifying, assessing, and responding to multiple project risks Critical chain and multiple project risks Risk interrelationship management methods Creating and Executing the Multiple Project Plan The multiple project plan Multiple project scheduling Multiple project budgeting Executing and maintaining the multiple project plan Controlling in the multiple project environment Tools in multiple project management Multiple Project Communications Effective communication in the multiple project environment Common communication barriers Multiple project communications plan Resolving multiple project conflicts Summary and Next Steps What did we learn, and how can we implement this in our work environments?