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3597 Relationships courses in Frimley delivered Online

CRM and Phone Based Customer Service - QLS Endorsed

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed
Delivered Online On Demand
£300

Negotiation: Opening Win-Win Discussions

5.0(9)

By Chart Learning Solutions

Discover how to open discussion with a positive attitude, keeping an atmosphere of trust and cooperation. Use collaborative win-win negotiation to satisfy underlying needs of both parties. Understand how you can be in control and build high-trust, positive client relationships. Learning Objectives Describe steps for opening a discussion, Explain four ways to build high-trust, positive client relationships, Apply five criteria for high-quality negotiations, Summarize win-win alternatives to positional bargaining Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Negotiation: Opening Win-Win Discussions
Delivered Online On Demand20 minutes
£34.95

M.D.D DISCERNMENT COUNSELLING PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

The following services are including: Navigating relationship crossroads with discernment counselling Clarity and insight in couples therapy Informed decision-making in relationships Exploring options for the future of the relationship Understanding individual needs in discernment counselling Making choices aligned with values Comprehensive discernment counselling program Invest in the future of your relationship today and experience the transformative power of Discernment Counselling. Our compassionate counsellors are dedicated to guiding you and your partner through this challenging time, helping you gain clarity and make decisions that are right for you. Take the first step towards a more empowered future by scheduling a session with us now. 3 X 1 hour https://relationshipsmdd.com/product/discernment-counselling-package/

M.D.D DISCERNMENT COUNSELLING PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£600

Assuring Quality Through Acceptance Testing: In-House Training

By IIL Europe Ltd

Assuring Quality Through Acceptance Testing: In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

Assuring Quality Through Acceptance Testing: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,495

Business Process Modeling: In-House Training

By IIL Europe Ltd

Business Process Modeling: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP®). Learn more at www.iil.com/bacp A process model is a description of a process in terms of its steps or actions, the data flowing between them and participants in the process, machines, systems, and organizations involved. Modeling is a critical business analysis skill. It applies graphical and text communication techniques to describe the actions, objects, and relationships acted upon in the process and the steps that act upon them. This course teaches the technique of process modeling and ties together the core methods of process, behavior, and data modeling to enable business analysts to fully describe business processes in levels of detail from multiple perspectives. What you will Learn Upon completion, participants will be able to: Identify business processes and their components Work with UML diagrams Use process modeling in business diagramming Diagram and model business processes Foundation Concepts The role of the business analyst The IIBA® BABOK® Knowledge Areas Business Process Modeling (BPM) and the business analyst A practical approach to business process modeling The Context for Modeling Business Processes Overview of context for business process modeling Analyzing stakeholder information Modeling best practices Critical inputs for BPM: Business Rules Critical inputs for BPM: Context Diagrams Data Models Overview of data modeling Entity relationship diagrams Object-oriented approach Class diagrams Other data models Process Models - Part I (Non-UML) Overview of process modeling Data flow diagrams Workflow diagrams Flowcharts Process Models - Part II (UML) Overview of UML Process Models UML Activity Diagrams UML Sequence Diagrams Usage Models - Part I (Non-UML) Overview of usage modeling Prototyping options Static prototyping and storyboards Dynamic prototyping User Interface Design and user stories Usage Models - Part II (UML Use Cases) Overview of Use Cases Use Case diagrams Use Case descriptions Use Cases and the product life cycle Integrating the Models Overview of integrating the models General analysis best practices Specific analysis techniques summary Best practices for transition to design Summary and Next Steps What did we learn and how can we implement this in our work environments?

Business Process Modeling: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,695

Listening Skills: The Ultimate Workplace Soft Skills

By Course Cloud

Course Overview Do you sometimes zone out in meetings? Do you want to become a better communicator at work?  The Listening Skills: The Ultimate Workplace Soft Skills course will teach you how to be a better listener and communicator to form positive working relationships and improve the way you retain information. It includes tips and guidance for listening on the phone, reading people's body language, improving your attention, and much more. This course is open to anyone who wants to learn important soft skills to sharpen their communication skills at work. On completion, you will be able to implement active listening to take more efficient notes, strengthen working relationships and understand spoken information delivered. You will become a more focused person, with the ability to create better connections with those around you. This best selling Listening Skills: The Ultimate Workplace Soft Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Listening Skills: The Ultimate Workplace Soft Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Listening Skills: The Ultimate Workplace Soft Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Listening Skills: The Ultimate Workplace Soft Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Listening Skills: The Ultimate Workplace Soft Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Listening Skills: The Ultimate Workplace Soft Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Listening Skills: The Ultimate Workplace Soft Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Listening Skills: The Ultimate Workplace Soft Skills
Delivered Online On Demand
£319

Professional Certificate Course in Sociowork in Communities Individuals and Families in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course immerses you in the multifaceted realm of Sociowork, delving into the pivotal roles of social workers as counsellors, clinical practitioners, group facilitators, mediators, and advocates. It emphasizes the adherence to ethical values across diverse practice roles and underscores the importance of cultivating effective relationships with clients, colleagues, and stakeholders.After the successful completion of the course, you will be able to learn about the following,Gain profound insights into the dynamic transactional relationships within the spheres of individuals, families, and communities. Explore the ethical dimensions inherent in various Sociowork roles and hone essential interpersonal skills, including active listening, empathic responding, contracting, and critical thinking, to excel in Sociowork practice. Understand the dynamic transactional relationships between individuals, families, and their social environments Explore the roles of a social worker, including counselor, clinical social worker, group facilitator, mediator, and advocate. Recognize the paramount importance of adhering to social work values and ethics across various practice roles. Emphasize the significance of developing and maintaining effective relationships with clients, colleagues, and other stakeholders. Apply essential interpersonal skills, such as active listening, empathic responding, contracting, and critical and creative thinking, in sociowork practice. Gain profound insights into the dynamic transactional relationships within the spheres of individuals, families, and communities. Explore the ethical dimensions inherent in various Social roles and hone essential interpersonal skills, including active listening, empathic responding, contracting, and critical thinking, to excel in Sociowork practice. This comprehensive Sociowork course equips you with the skills and knowledge needed for impactful social work practice. From understanding dynamic relationships to mastering essential interpersonal skills, you'll be prepared for various roles, including counseling, clinical practice, advocacy, and more. Embrace the values and ethics of social work while developing crucial relationships with clients and stakeholders. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Socialwork in Communities, Individuals and Families Self-paced pre-recorded learning content on this topic. Sociowork in Communities Individuals and Families Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Social Work Counselor Clinical Social Worker Group Facilitator Mediator Advocate Family Services Social Worker School Social Worker Mental Health Social Worker Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Sociowork in Communities Individuals and Families in London 2024
Delivered Online On Demand14 days
£23

Better Business Cases Foundation & Practitioner: Virtual In-House Training

By IIL Europe Ltd

Better Business Cases™ Foundation and Practitioner: Virtual In-House Training Using this best-practice approach will allow organizations to reduce unnecessary spending and improve the decision-making process which gives you a greater chance of securing necessary funding and support for initiatives. The goal of the combined foundation and practitioner course is to develop a candidate's ability to deliver a comprehensive business case through encouraging expanded knowledge to guide the practical application of theoretical foundations. Upon the completion of this course, a candidate will be able to start applying the model to a real business case development project. The outline presented in the course overview will be addressed in the first 2 days, with the Foundation exam conducted on the morning of Day 3. Then the topics will be revisited at a deeper level, for 2 more days, with the Practitioner exam conducted on the afternoon of Day 5. What you will Learn At the end of this program, you will be able to: Develop the lifecycle of a business case and establish the relationships between the five cases Apply the steps in the business case development framework, in order to support the production of a business case, using the Five Case Model, for a given scenario. Overview of Better Business Cases Alignment with the strategic planning process Importance of the Business Case using the Five Case Model Overview of the Five Case Model Purpose of the key stages in the development of a spending proposal Purpose of a Business Justification Case Business Case Development Process Purpose of project / programme assurance and assurance reviews Responsibility for producing the Business Case Determining the Strategic Context and Undertaking the Strategic Assessment Scoping the Scheme and Preparing the Strategic Outline Case Planning the Scheme and Preparing the Outline Business Case Procuring the Solution and Preparing the Full Business Case Implementation and monitoring Evaluation and feedback Making the Case for Change Agree on the strategic context Determine spending objectives, existing arrangements, and business needs Determine potential business scope and key service requirements Determine benefits, risks, constraints, and dependencies Exploring the Preferred Way Forward Agree on critical success factors Determine long list options and SWOT analysis Recommend a preferred way forward Determining Potential Value for Money Revisit the short list Prepare the economic appraisal for short-listed options Undertake benefits appraisal Undertake risk appraisal Select preferred option and undertake sensitivity analysis Preparing for the Potential Deal Determine the procurement strategy Determine service streams and required outputs Outline potential risk apportionment Outline potential payment mechanisms Ascertain contractual issues and accountancy treatment Ascertaining Affordability and Funding Requirement Prepare the financial model Prepare the financial appraisals Planning for Successful Delivery Plan programme / project management Plan change and contract management Plan benefits realization Plan risk management Plan programme / project assurance and post-project evaluation Procuring the Value for Money Solution Revisit the case for change Revisit the OBC options Detail procurement process and evaluation of best and final offers (BAFOs) Contracting for the Deal Set out the negotiated deal and contractual arrangements Set out the financial implications of the deal Ensuring Successful Delivery Finalize project management arrangements and plans Finalize change management arrangements and plans Finalize benefits realization arrangements and plans Finalize risk management arrangements and plans Finalize contract management arrangements and plans Finalize post-project evaluation arrangements and plans

Better Business Cases Foundation & Practitioner: Virtual In-House Training
Delivered OnlineFlexible Dates
£3,700

Stoicism Course

3.5(2)

By Elearncollege

Description Stoicism Diploma Introducing the Stoicism Diploma, a comprehensive online course that provides a deep and insightful exploration of Stoicism, an ancient Greek philosophy. This course is designed for anyone who is interested in understanding the principles of Stoicism and learning how to apply them in their own lives. Stoicism is a philosophical school that was founded in Athens in the 3rd century BCE. It teaches that the path to happiness lies in accepting the moment as it is, not allowing oneself to be controlled by desires for pleasure or fear of pain, and using reason to understand the world. Stoicism promotes virtues like wisdom, courage, justice, and temperance. The Stoicism Diploma begins with a thorough examination of what Stoicism is. This section introduces students to the key principles and beliefs that underpin this philosophical system. Students will learn about the Stoic worldview, a unique perspective on life and the universe that distinguishes this philosophy from others. A significant portion of the course is dedicated to the Stoic concept of ethics. It explores the Stoic understanding of what is morally right and wrong and provides insights into how Stoics approach ethical dilemmas. It also delves into the Stoic understanding of emotions, which are seen as judgments that we can control through reason and self-discipline. Conflict and suffering are inevitable parts of human existence. The Stoicism Diploma offers valuable insights into the Stoic approach to these challenges. By applying Stoic principles, students will learn how to navigate conflicts more effectively and find serenity in the face of suffering. Reason and wisdom are central concepts in Stoicism. The course explores how Stoics use reason to understand the world around them and make informed decisions. It delves into the Stoic concept of wisdom, which is seen as the highest virtue and the ultimate goal of a Stoic life. Mindfulness and meditation are key practices in Stoicism. The Stoicism Diploma teaches students how to practice mindfulness and meditation to gain a deeper understanding of their own thoughts and emotions and develop greater self-control. These practices can help students become more present in their lives and make more deliberate choices. Relationships are a fundamental part of human life. The course explores the Stoic approach to relationships, including friendships, romantic partnerships, and familial bonds. Students will learn how to apply Stoic principles to improve their relationships and find greater satisfaction in their connections with others. The Stoic legacy and influence are also examined in the Stoicism Diploma. This section provides an overview of how Stoicism has impacted Western thought and culture throughout history. It highlights the lasting influence of this philosophy and its relevance in the modern world. The course concludes with practical guidance on living a Stoic life. Students will learn how to apply Stoic principles in their everyday lives to find greater happiness and fulfillment. By embracing the Stoic worldview and practicing Stoic virtues, students can cultivate a more balanced and contented life. The Stoicism Diploma is a thought-provoking and enriching course that provides a comprehensive introduction to Stoicism. It offers valuable insights into this ancient philosophy and its enduring relevance. By completing the Stoicism Diploma, students will gain a deeper understanding of Stoicism and learn how to apply its principles in their own lives. What you will learn 1:What is Stoicism? 2:The Stoic Worldview 3:The Stoic Concept of Ethics 4:The Stoic Understanding of Emotions 5:The Stoic Approach to Conflict and Suffering 6:The Stoic Concept of Reason and Wisdom 7:The Stoic Practice of Mindfulness and Meditation 8:The Stoic Approach to Relationships 9:The Stoic Legacy and Influence 10:Living a Stoic Life Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Stoicism Course
Delivered Online On Demand9 days
£99

Art And Science Of Diary Keeping Course

3.5(2)

By Elearncollege

Description Art And Science Of Diary Keeping Diploma In today's fast-paced world, the value of reflection and introspection cannot be overstated. The Art And Science Of Diary Keeping Diploma offers learners the opportunity to master the age-old tradition of diary keeping, but with a modern twist. Designed specifically for online learners, this course bridges the gap between the artistic aspects of maintaining a diary and the scientific methods that enhance its effectiveness in various areas of life. The course commences with 'The Art of Diary Management'. Here, participants are introduced to the foundational elements of maintaining a diary. The emphasis is not only on the act of writing but also on the importance of cultivating a habit, understanding its therapeutic benefits, and embracing it as an extension of oneself. 'Setting Up Your Diary' is a crucial unit where participants will learn the nuts and bolts of starting their diary journey. From selecting the perfect notebook or digital tool to personalising its pages, this section ensures that every diary truly reflects the individual behind the words. Time is our most invaluable asset, and 'Diary for Time Management' teaches learners to harness their diaries as tools for maximising productivity. By jotting down tasks, appointments, and deadlines, individuals can ensure they remain on top of their schedules and prioritise their time effectively. Goals give direction to life, and 'Diary for Goal Setting' empowers participants to outline their ambitions, track their progress, and celebrate their achievements. Whether short-term targets or life-long dreams, this section guides learners in making their aspirations tangible. Life comes with its share of challenges, and 'Diary for Stress Management' highlights the therapeutic benefits of penning down one's feelings, concerns, and anxieties. By transferring thoughts onto paper, individuals can gain clarity, find solutions, or simply experience relief. Creativity is not limited to artists. 'Diary for Creativity and Ideas' offers methods to harness the diary as a brainstorming tool, capturing flashes of inspiration, mind maps, or simply doodling to unlock the imagination. Relationships form the backbone of human existence. Through 'Diary for Relationships and Networking', students learn to document interactions, track contacts, and even evaluate the quality and depth of their connections, ensuring meaningful relationships in personal and professional lives. Wellbeing is multifaceted, and 'Diary for Health and Wellness' introduces the concept of a health diary. From tracking exercise routines to noting down dietary habits or monitoring mood swings, this section emphasises the importance of holistic health. Managing finances can be daunting. However, 'Diary for Financial Management' equips learners with strategies to maintain a financial diary. By noting down expenses, savings, investments, and financial goals, individuals can achieve financial discipline and grow their wealth. Lastly, 'Advanced Diary Management Techniques' introduces participants to cutting-edge strategies and tools that enhance the diary keeping experience. This section ensures that learners are equipped with the latest in diary management, making their journey both efficient and fulfilling. In conclusion, the Art And Science Of Diary Keeping Diploma is not merely a course but a journey of self-discovery, planning, and reflection. Designed with precision for online enthusiasts, this course promises to transform diary keeping from a mundane task to a powerful tool for life enhancement. Join today and embark on a transformative journey with the pages of your diary. What you will learn 1:The Art of Diary Management 2:Setting Up Your Diary 3:Diary for Time Management 4:Diary for Goal Setting 5:Diary for Stress Management 6:Diary for Creativity and Ideas 7:Diary for Relationships and Networking 8:Diary for Health and Wellness 9:Diary for Financial Management 10:Advanced Diary Management Techniques Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Art And Science Of Diary Keeping Course
Delivered Online On Demand9 days
£99