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Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list
Love doesn’t come with a manual, but our video dating and relationship advice course reveals the secrets you need to know… Tailored for men and women, our unique programmes are designed to transform your approach to dating and lead to a happy relationship. "From Single to Couple (without losing your sanity)" is the only UK based coaching course designed by a real married couple, the survivors of the dating minefield.
Designed for professional B2B salespeople to develop a modern approach to winning business
Enhance your communication skills and unlock new opportunities with our Communication Skills Master Class for Life Course. Learn practical techniques and strategies to effectively convey ideas, build rapport, and navigate various social and professional situations. Elevate your personal and professional relationships. Enroll now and become a master communicator for life!
Gain comprehensive knowledge of UK Employment Law with our specialized course. From recruitment to termination, explore the legal framework governing employment relationships in the UK. Whether you're an HR professional, employer, or employee, this course provides valuable insights into rights, responsibilities, and best practices. Stay compliant and protect your interests in the workplace. Enroll now to become well-versed in UK Employment Law and navigate employment matters with confidence.
Discover the science of happiness and well-being with our Positive Psychology Course. Explore the principles and practices of positive psychology to enhance your mental health, resilience, and overall life satisfaction. Learn practical strategies for cultivating positive emotions, building meaningful relationships, and finding purpose and fulfillment in your daily life. Whether you're seeking personal growth or professional development, this course offers valuable insights and tools to help you thrive and flourish.
Do you want to understand childhood trauma and the impact on child behaviour and parenting? Try some useful resources you can use with families or individuals for self awareness and coping skills? Develop your skills and practice working with children and families with this short, easy to download video tutorial featuring Evalynne Charmer (Dip. Hyp. Paediatrics) from award winning Ed Elf Child Therapy Ltd. You do not need to be a therapist or working with trauma to benefit from this practical and useful tutorial. It is for everyone working with children and parents/carers across sectors.
To increase your awareness and understanding of what safeguarding children means, in order to increase your confidence to enable you to make a positive contribution towards the process.