3604 Relationships courses in Addlestone delivered Online

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why 2D Animation Course Online right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this 2D animation course will set you up with a solid foundation to become a confident animator expert/animation and develop more advanced skills. This comprehensive 2D animation course is the perfect way to kickstart your career in the field of animation. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. 2D Animation Course Online Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Start Here 'Who is Better' Short Film Introduction Two Secrets to Do Awesome Animations Example of Simple and Interesting Interesting Character in a Good Story Analyzing 'Who is Better' Character Emotion Emotional Expression and Body Language Character Relationships Relationship Examples Character Design Designing Characters With Geometric Shapes Body Language from Geometric Shapes Expressing With the Mouth Working With References Designing Simple Characters Planning a Project Planning Your Animation With a Storyboard Hiring Voice Talent Preparing for the Animatic Editing the Animatic Finished Animatic for 'Who is Better' Introduction to Rigging Tutorials Introduction to Rigging Tutorials Getting Adobe After Effects (for Those Who Don't Have It Yet) New Composition in After Effects (for Absolute Beginners) Creating the Body for Simple (the Circle) Creating Arms and Legs for Simple Rigging the Character Automation Using Expressions Setting Forward Kinematics Setting Inverse Kinematics Rigging the Right Arm and Legs Prepearing Controllers Creating and Aligning Controllers Connecting the Body With Controllers Cleaning the Timeline Working With the Mouth Mouth Expression Research Drawing the Mouth Variations Prepare Mouth for Emotional Lip-sync Animating the First Two Mouths for the Lip Sync Animating the Rest of the Mouths Preparing the Mouth With Expression Controls Head Turn Effect Activating the Flip Switch to Rotate the Mouth Emotional Lip Sync Emotional Auto Lip-Sync Using Expressions Adding Dialogue to Test Auto Lip Sync Wiggly Body for Maniac Effects Simple Shading Technical Tips to Know Before Animating Introduction to Animation Tutorials Tips on Changing the Elbow/knee Angles Part 1 Tips on Changing the Elbow/knee Angles Part 2 Refining the Lip Sync Basic Frame Units in Animations at 24 Fps Basic Frame Units for Reaction Movements Applying the 5 to 10 Frame Rule Basic Frame Units for Aggressive Movements Animating Tutorials Preparing the Timeline for the Posing Adding Two More Markers Posing the 1st Keyframe: 'like Me' Posing the 2nd Keyframe: Body, Hand and Mouth Posing the 2nd Keyframe: Left Hand and Hips Posing the 2nd Keyframe: Correcting the Left Leg Posing the 3rd Keyframe Adding Markers for Anticipation and Aftermath Animating the Anticipation of the 1st Pose Animating the Aftermath of the 1st Pose Applying Ease and Wizz Animating the Anticipation of the 2nd Pose Fixing the Left Leg Fixing the Right Arm Animating the Anticipation of the 3rd Pose Fixing the Right Hand Drop Fixing the Left Leg for Final Position Wrapping Up The Course Closing Thoughts on Body Language Animation Challenge: Animating 3 Seconds Prepare Composition for Rendering Rendering for Youtube in After Effects Who should take this course? This comprehensive 2D animation course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of animation. Entry Requirements There are no academic entry requirements for this 2D animation course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business Define the hallmarks and skills required to manage significant business projects or project portfolios Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 Introduction (Course sponsor) A vision of future opportunities and challenges The impact of project managers / leaders on future success 2 The determinants of success The contractor's perspective The client's perspective Success and failure: factors that determine the project outcome The impact of the project manager 3 Case study: Project Giotto How successful was this project? What were the primary factors that influenced the outcome? How relevant are these factors to current projects? Feedback and review 4 Project team exercise A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers Review - what skills are required to be a 'world class' project manager? 5 The role of the Project Manager The role and skills of the 'world class' project manager The three key dimensions of effective project leadershipManaging influential stakeholdersManaging project performanceManaging the project team Project leadership skills appraisal (individual review) DAY TWO 6 Managing influential stakeholders Project management and the art of leadership Who are the influential stakeholders and how do they affect the project? What we need to do / not do, to build successful working relationships 7 Case study: Understanding the customer What are the likely problems the project manager will encounter? What should the project manager do to ensure an effective partnership? 8 Managing project performance Issues affecting commercial performance Joining up the project life-cycle: getting performance from inception to closure The roles of project manager, line manager and project sponsor 9 Project team exercise: Making the promise / delivering the promise An exercise demonstrating the commercial and team leadership skills needed by the project manager Review - what must the project manager do to optimise project performance? 10 Managing multi-functional project teams The challenges of building effective, multi-functional project teams Co-ordinating work across functional and organisational boundaries Maintaining strategic focus and balancing priorities 11 Making it happen Individual action planning Syndicate discussion 12 Course review and transfer planning (Course sponsor present) What will we do differently? How will we make it happen? Conclusion

Level 3 Childcare and Education Course Online This Level 3 Childcare and Education Course is designed to provide you with a thorough understanding of the role and responsibilities of working with children. It is a comprehensive course that will teach you how to understand and care for young children, as well as how to keep their well-being in mind at all times. Once qualified, you will have the skills and knowledge to work with children from infancy to the age of five. If you want to work in childcare or education or already working in this profession, this certification is a recognised qualification that will make you a valuable asset to an already in-demand and ever-growing profession. Enrol on our Level 3 Childcare and Education Course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Main Course: Level 3 Award in Childcare and Education Free Courses included with Level 3 Childcare and Education Course: Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Psychology Course 03: Level 4 Diploma in Child Counselling [ Note: Free PDF certificate as soon as completing the Level 3 Childcare and Education course] Level 3 Childcare and Education Course Online This Level 3 Childcare and Education Course consists of 02 modules. Course Curriculum of Level 3 Award in Childcare and Education Module 01: Child Development from Conception to Seven Years Module 02: Children's Health and Wellbeing Assessment Method of Level 3 Childcare and Education Course After completing Level 3 Childcare and Education Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 3 Childcare and Education Course After completing the Level 3 Childcare and Education course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 3 Childcare and Education Course Online Anyone interested in working in childcare and current practitioners who work in the early years can take this course. The Level 3 Childcare and Education course is also ideal for working in childcare with children from birth to 8 years. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 3 Award in Childcare & Education Level 3 Award in Childcare and Education (VRQ) RQF Early Learning & Childcare NCFE Early Learning and Childcare HND Child Care Level 3 Diploma for Residential Childcare (England) (RQF) Requirements Level 3 Childcare and Education Course Online To enrol in this Level 3 Childcare and Education Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Childcare and Education Course. Be energetic and self-motivated to complete our Level 3 Childcare and Education Course. Basic computer Skill is required to complete our Level 3 Childcare and Education Course. If you want to enrol in our Level 3 Childcare and Education Course, you must be at least 15 years old.

Childcare & Education: Childcare & Education Course Online This Childcare & Education: Childcare & Education Course is designed to provide you with a thorough understanding of the role and responsibilities of working with children. It is a comprehensive course that will teach you how to understand and care for young children, as well as how to keep their well-being in mind at all times. Once qualified, you will have the skills and knowledge to work with children from infancy to the age of five. If you want to work in childcare or education or already working in this profession, this certification is a recognised qualification that will make you a valuable asset to an already in-demand and ever-growing profession. Working with children is a rewarding experience, and the Childcare & Education: Childcare & Education Course is ideal for any learner interested in pursuing a career in this field. It is not only rewarding but also a lucrative profession. The competition for childcare jobs has grown over the years, and employers are looking for people with nationally recognised qualifications. Enrol on our Childcare & Education: Childcare & Education Course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Objectives After completing the Childcare & Education: Childcare & Education Course, the learner will be able to: Gain a solid understanding of the development from conception to birth and routine screening programmes in the first year of life. Understand the theory and educational frameworks which inform knowledge and understanding of Early Years Practice. Understand the role of the Early Years Practitioner when promoting child development from birth to seven years. Understand children's health and wellbeing. Main Course: Level 3 Award in Childcare and Education Free Courses included with Childcare & Education: Childcare & Education Course: Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Psychology [ Note: Free PDF certificate as soon as completing the Childcare & Education: Childcare & Education Course] Childcare & Education: Childcare & Education Course Online Course Curriculum of Childcare & Education: Childcare & Education Course Module 01: Child Development from Conception to Seven Years Module 02: Children's Health and Wellbeing Assessment Method of Childcare & Education: Childcare & Education Course After completing Childcare & Education: Childcare & Education Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Childcare & Education: Childcare & Education Course After completing the Childcare & Education: Childcare & Education Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Childcare & Education: Childcare & Education Course Online Anyone interested in working in childcare and current practitioners who work in the early years can take this Childcare & Education: Childcare & Education Course. The Childcare & Education: Childcare & Education Course is also ideal for working in childcare with children from birth to 8 years. Requirements Childcare & Education: Childcare & Education Course Online To enrol in this Childcare & Education: Childcare & Education Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Childcare & Education: Childcare & Education Course. Be energetic and self-motivated to complete our Childcare & Education: Childcare & Education Course. Basic computer Skill is required to complete our Childcare & Education: Childcare & Education Course. If you want to enrol in our Childcare & Education: Childcare & Education Course, you must be at least 15 years old. Career path Childcare & Education: Childcare & Education Course Online Upon successful completion of this Childcare & Education: Childcare & Education Course, learners can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as: Early Years Educator Practitioner in day nurseries Practitioner in nursery schools Practitioner in reception classes in primary school

If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This EYFS Teaching Diploma course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. This thorough Early Years Foundation Stage course will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This Early Years Foundation Stage course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Experts have designed this course to help you learn quickly and efficiently at your own speed. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Early Years Foundation Stage course, you will be able to: Describe the importance of Early Years in Development. Master EYFS teaching techniques. Promote learning and development. Work as an EYFS teacher. Identify children with special education needs or Disabilities. Explain the EYFS framework. Find work as an EYFS teacher. Why Choose Early Years Foundation Stage (EYFS) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Foundation Stage Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Years Foundation Stage course. [ Note: Free PDF certificate as soon as completing the Early Years Foundation Stage (EYFS) course] Course Curriculum of *** Early Years Foundation Stage (EYFS) *** Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method After completing each module of the Early Years Foundation Stage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Foundation Stage course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Early Years Foundation Stage (EYFS) course is ideal for: Students Fresh graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to polish their knowledge and skill. Requirements There are no specific requirements for this Early Years Foundation Stage (EYFS) course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Early Years Foundation Stage (EYFS)Course will improve your CV and career opportunities. As a result, after completing this Course, you will have a market advantage in entering the relevant job field. Certificates Certificate of completion Digital certificate - Included

If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This Early Years Foundation Stage course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. This thorough Early Years Foundation Stagecourse will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This Early Years Foundation Stage course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Experts have designed this course to help you learn quickly and efficiently at your own speed. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Early Years Foundation Stage course, you will be able to: Describe the importance of Early Years in Development. Master EYFS teaching techniques. Promote learning and development. Work as an EYFS teacher. Identify children with special education needs or Disabilities. Explain the EYFS framework. Find work as an EYFS teacher. Why Choose Early Years Foundation Stage Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Foundation Stage Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Years Foundation Stage course. [ Note: Free PDF certificate as soon as completing the Early Years Foundation Stage course] Detailed Course Curriculum of this Early Years Foundation Stage Course: Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method After completing each module of the Early Years Foundation Stage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Foundation Stage course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Early Years Foundation Stage Course is ideal for: Students Fresh graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to polish their knowledge and skill. Requirements There are no specific requirements for this Early Years Foundation Stage course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Early Years Foundation Stage course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Early Years Foundation Stage Course will improve your CV and career opportunities. As a result, after completing this Course, you will have a market advantage in entering the relevant job field. Certificates Certificate of completion Digital certificate - Included

EYFS Online Training If you want to learn about EYFS and become an expert in the field, you have arrived at the right place. Industry experts designed this EYFS course to enable you to learn quickly and efficiently and at your own pace and convenience. If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This EYFS course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. Courses Course 01: EYFS Course 02: Teaching Assistant Course 03: Primary Teaching Diploma EYFS Online This thorough EYFS course will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This EYFS course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Course Curriculum of EYFS Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method of EYFS After completing each module of the EYFS Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of EYFS After completing the MCQ/Assignment assessment for this EYFS course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? EYFS EYFS course is ideal for Students, Fresh graduates, Job Seekers etc. Requirements EYFS There are no specific requirements for EYFS course. Career path EYFS This EYFS course will improve your CV and career opportunities. Certificates Certificate of completion Digital certificate - Included

An hour exploring Autism, including the communication differences, strengths, sensory differences and unique experiences.

Masterclass on Stakeholder Engagement for Project Managers Are you navigating a complex landscape of stakeholders, each with unique influences and expectations? This masterclass is designed to empower project managers with practical, proven techniques for identifying, analysing, and engaging stakeholders effectively. Participants will learn how to categorise stakeholders using tools like the Influence/Interest Matrix and Salience Model, and assess engagement levels to craft tailored communication strategies. This masterclass focuses on clear, adaptable communication, backed by insights from real-world project challenges. You’ll gain the skills to turn even the most resistant stakeholders into project allies, ensuring smoother project delivery and stronger stakeholder relationships. Key Takeaways: - Techniques to identify and categorise stakeholders based on influence and interest. - Tools to assess engagement levels and determine the best engagement approach. - Tailored communication strategies to keep stakeholders aligned with project goals. Join me to transform your approach to stakeholder management, moving from managing challenges to building sustainable, strategic partnerships.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)