2818 Relationships courses in Worcester delivered On Demand

Are you looking to enhance your employees' abilities and skills in Anti Money Laundering (AML)? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Anti Money Laundering (AML) skills. Whether your employees are new to Anti Money Laundering (AML) or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. AML Course Package Course 01: AML: AML Customer Due Diligence Course 02: AML: AML Act & Regulations Course 03: AML Awareness Training Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Anti Money Laundering (AML) course allows employees to learn at their own pace. Ongoing Support: Dedicated Anti Money Laundering (AML) experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Anti Money Laundering (AML) training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown of Certificate in Anti Money Laundering (AML) - For 10 Employees Course: Course 01: AML: AML Customer Due Diligence Module 01: Responsibility of the Money Laundering Reporting Officer Module 02: Risk-based Approach Module 03: Customer Due Diligence Course 02: AML: AML Act & Regulations Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Course 03: AML Awareness Training Module 01: Record Keeping Module 02: Suspicious Conduct and Transactions Module 03: Awareness and Training Our Anti Money Laundering (AML) course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Anti Money Laundering (AML) course is ideal for new professionals looking to thrive in the Anti Money Laundering (AML) field. Requirements Enrolling in this Anti Money Laundering (AML) course only requires a basic understanding of the English language and an internet connection. Career path Completing the Anti Money Laundering (AML) course will enhance your employees' knowledge and confidence. AML Compliance Analyst: £30,000 to £50,000 per year AML Investigator: £25,000 to £45,000 per year AML Officer: £28,000 to £50,000 per year AML Risk Manager: £35,000 to £60,000 per year AML Consultant: £40,000 to £70,000 per year AML Compliance Manager: £45,000 to £80,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate

Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Internal Sales Advisor Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Internal Sales Advisor at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Internal Sales Advisor at QLS Level 4 course. Due to Internal Sales Advisor at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Internal Sales Advisor at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Internal Sales Advisor at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Internal Sales Advisor at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Internal Sales Advisor at QLS Level 4 course. This Internal Sales Advisor at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Internal Sales Advisor at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Internal Sales Advisor at QLS Level 4 course: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Business Customer Marketing and Development Module 11: Developing Key Relationships Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Internal Sales Advisor Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Internal Sales Advisor at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Internal Sales Advisor at QLS Level 4 No prior background or expertise is required. Career path The Internal Sales Advisor at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Internal Sales Advisor Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Internal Sales Advisor Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Attachment Theory in the Early Years: Attachment Theory in the Early Years Online Unlock the Power of Attachment Theory in the Early Years: Attachment Theory in the Early Years Course: Enrol Now! Most, if not all, people's attachments to others are at the center of their lives and play a significant role in determining how happy and content they are. In addition to promoting good mental health in young children, love,care is needed to enhance your confidence and build a healthy life. Only local guardians are not responsible, we all need to share our care for growing a child. This Attachment Theory in the Early Years: Attachment Theory in the Early Years course covers how to build relationships with their parents, and the types of attachment. The course also covers attachment behaviors, controlling children's needs, along with expert suggestions for the best ways to interact with children and their families. After completing this Attachment Theory in the Early Years: Attachment Theory in the Early Years course learners will be able to gain a depth of knowledge on how to get closer to a child in their early life. The learner will understand the concept of implementing attachment theory in real life. Main Course: Attachment Theory in the Early Years Courses you will get: Course 01: Childcare and Nutrition Course 02: Diploma in Special Education Needs (SEN) Others benefit Included with Attachment Theory in the Early Years course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Attachment Theory in the Early Years course] Attachment Theory in the Early Years: Attachment Theory in the Early Years Online This Attachment Theory in the Early Years: Attachment Theory in the Early Years course consists of 02 modules. Course Curriculum of Attachment Theory in the Early Years: Attachment Theory in the Early Years Module 01: Attachment Theory Module 02: Putting it into Practice Assessment Method of Attachment Theory in the Early Years: Attachment Theory in the Early Years After completing Attachment Theory in the Early Years: Attachment Theory in the Early Years Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Attachment Theory in the Early Years: Attachment Theory in the Early Years After completing the Attachment Theory in the Early Years: Attachment Theory in the Early Years course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Attachment Theory in the Early Years: Attachment Theory in the Early Years Online This Attachment Theory in the Early Years: Attachment Theory in the Early Yearscourse is ideal for everyone who is concerned about children welfare, professionals in early childhood environments. Requirements Attachment Theory in the Early Years: Attachment Theory in the Early Years Online To enrol in this Attachment Theory in the Early Years Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Attachment Theory in the Early Years Course. Be energetic and self-motivated to complete our Attachment Theory in the Early Years Course. Basic computer Skill is required to complete our Attachment Theory in the Early Years Course. If you want to enrol in our Attachment Theory in the Early Years Course, you must be at least 15 years old. Career path Attachment Theory in the Early Years: Attachment Theory in the Early Years Online After completing this Attachment Theory in the Early Years: Attachment Theory in the Early Years course, you may be able to pursue a variety of promising career opportunities.

This extensive course for beginners provides the basics of chatbots with machine learning, deep learning, AWS, and its applications, building it from scratch with hands-on practice for chatbot development. This course will help you learn basic to advanced mechanisms of developing chatbots using machine learning, deep learning, and AWS with Python.

Description: Workplace management provides insight into the features, resources, services, and processes that are necessary to create the best environment for employees of a company. Creating the best working environment will help your employees to become healthy and productive. You can provide this by learning how to manage civility, harassment, and violence in your workplace. It will also be helpful if you learn the dynamics on team networking to build strong working relationships among workers. Luckily, this advanced course in workplace management will be able to provide all of these. Who is the course for? Business professionals who want to create an ideal workplace environment Employees who want to learn about professional networking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Workplace Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessman Department Chief or Head Manager Network Adviser Supervisor Team Leader. Managing Health and Wellness in Workplace Module One - Getting Started 00:30:00 Module Two - Definition of a Health and Wellness Program 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Team Networking Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Workplace Team Networking Diploma- Activities 00:00:00 Managing Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Workplace Ergonomics: Injury Prevention Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Workplace Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Workplace Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Improve your mental health and the well-being of those around you with our range of CPD-QS accredited courses in psychology and counselling. The first course is QLS-endorsed, and you will receive a free hardcopy certificate from QLS, highlighting the importance of the course. The bundle of 11 courses will provide you with a complete understanding of various therapeutic techniques and their right application. In this bundle, you will learn how to identify and address mental health issues such as anxiety, depression, and learning disabilities through Cognitive Behavioural Therapy, Dialectical Behaviour Therapy (DBT), and Rational Emotive Behaviour Therapy (REBT). You will also gain insights into the psychology of stress, the fundamentals of psychotherapy and counselling, and the challenges of working with couples and families. Enrol now and take your first step towards a rewarding career in the field of psychology and counselling. This Cognitive Behavioural Therapy Bundle Package includes: Course 01: Certificate in Cognitive Behavioural Therapy at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Mental Health Awareness Course Course 02: Psychotherapy and Counselling Diploma Course 03: Learning Disability Awareness Course 04: Child Psychology Course Course 05: Dialectical Behaviour Therapy (DBT) Course 06: REBT Therapy Course 07: Couples Therapy & Counselling Course 08: Dual Diagnosis Level 2 Course 09: Psychology of Anxiety and Stress Disorders Course 10: Diploma in Emotional Intelligence, Mindfulness and Empathy Training Why Prefer This Cognitive Behavioural Therapy Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Cognitive Behavioural Therapy bundle courses, you will be able to learn: Demonstrate an in-depth understanding of Cognitive Behavioural Therapy, its principles, and its application Develop therapeutic relationships with clients and use a range of psychotherapeutic and counselling techniques Recognise and address emotional and behavioural disorders in children and adults Understand and apply the principles of Dialectical Behaviour Therapy and Rational Emotive Behaviour Therapy Analyse the impact of anxiety and stress on individuals and develop strategies to manage them effectively Evaluate the challenges of working with couples and families and apply relevant techniques to manage their issues ***Curriculum breakdown of Cognitive Behavioural Therapy*** Cognitive Behavioural Therapy Course Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety How is the Cognitive Behavioural Therapy Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle of courses is suitable for anyone interested in the field of psychology and counselling, including: Mental health professionals who wish to upskill and enhance their knowledge Individuals who are interested in working as counsellors or psychotherapists Teachers, parents, and carers who want to learn more about learning disabilities and child psychology Individuals who are interested in gaining an understanding of mental health and wellbeing Career path This bundle of courses will give you an edge in various professions, such as: Counsellor - £24,000 to £45,000 per year Psychotherapist - £30,000 to £60,000 per year Family therapist - £27,000 to £45,000 per year Child psychologist - £25,000 to £50,000 per year Learning disability nurse - £24,000 to £39,000 per year Mental health nurse - £24,000 to £39,000 per year Certificates Certificate in Cognitive Behavioural Therapy at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99