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This Safeguarding in Adult Health and Social Care course is designed for individuals who work or intend to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes. This Safeguarding in Adult Health and Social Care qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding as applied to adult health social care. Through this Safeguarding in Adult Health and Social Care course, learners will understand the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice. Gain a solid understanding of the Duty of Care in Adult Health and Social Care. Gain a thorough understanding of dilemmas encountered in adult health and social care. Understand the issues of public concern in adult health and social care. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Courses are included in this Bundle Course Course 01: Safeguarding in Adult Health and Social Care Course 02: Mental Health Support Worker Course 03: Level 5 Mental Health Care - MCA and DOLS ***Other Benefits of Safeguarding in Adult Health and Social Care Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Safeguarding in Adult Health and Social Care*** Detailed course curriculum Module 1: Understand Safeguarding in Adult Health and Social Care Understand the national and local context of safeguarding and protection from abuse Know how to recognise potential and actual abuse and harm Know how to respond if abuse or harm is disclosed, suspected or alleged Understand ways to reduce the likelihood of abuse or harm Know about information and support in relation to abuse or harm Module 2: Principles of Dignity in Adult Health and Social Care Practice Understand the principles of dignity in adult health and social care Understand the potential impact on individuals when accessing and using health and social care services Understand how to apply the principles of dignity in adult health and social care Understand how person centred approaches contribute to dignity in adult health and social care Understand the role of the health and social care worker in relation to promoting dignity Understand the importance of professional relationships for dignity and service provision Module 3: Understand Duty of Care in Adult Health and Social Care Understand what is meant by 'duty of care' Know about dilemmas and conflicts relating to duty of care Know how to recognise and report unsafe practices Understand the impact of own actions on individuals and others Understand the importance of consent in health and social care practice Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care Understand dilemmas that may be encountered in adult health and social care Know about issues of public concern in adult health and social care ------------------------- ***Other Courses: ------------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------------- ***Level 5 Mental Health Care - MCA and DOLS*** Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) ------------------------- Assessment Method After completing each module of the Safeguarding in Adult Health and Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Safeguarding in Adult Health and Social Care course is ideal for those who work with or intend to work with vulnerable adults in the health and social care sectors. Requirements There are no specific requirements for this Safeguarding in Adult Health and Social Care course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This Classroom Assistant course is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.  This Classroom Assistant course will equip you with the skills you need to successfully and efficiently plan. Furthermore, you will learn how to develop plans with assessable results, effective classroom management approaches, how to conduct assessments, the principles of grading, and some best-known practices in the classroom. Enrol Now to start boosting your Classroom Assistant skills. Key topics to be covered Introduction to Teach Like a Champion Classroom Management Planning Assessments and Grading Relationship Management Learning Outcomes Learn how to stop students disrupting the class Know the process of how to stop disruptions once they begin Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning. Develop expert planning skills to prepare effective lessons for the whole semester Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers. This Classroom Assistant course will teach you the psychological tools for becoming a champion teacher. Who is this course for? Anyone who is interested in a career in the education sector Students Those who wants to improve their Classroom Assistant skills Why Choose this Course? Earn a FREE e-certificate upon successful completion of the Classroom Assistant Course. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design This Classroom Assistant course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path The Classroom Assistant course can be applied to  a range of roles, but would particularly enhance careers such as the following: Teaching Assistant Classroom Assistant SEN Teacher Education related other profession Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

Overview From emotional and physical issues of the employee to decreased company productivity, sexual harassment can have a serious impact. Thus, every organisation must provide safety to each employee, and the employees should also know their rights and duties. Our Sexual Harassment in the Workplace Training course is designed to educate both employers and employees. Through this course, you will be able to understand the definition of sexual harassment. The course will explain the different types of sexual harassment. In addition, you will be able to identify any sexual harassment. Furthermore, it will educate you on the policies and procedures and show you the strategies for handling sexual harassment in the workplace. This course is the perfect guide to creating a safe and friendly work environment. Join now! Course Preview Learning Outcomes Understand the definition of sexual harassment Learn about the different types of sexual harassment Develop the ability to identify sexual harassment in the workplace Familiarise yourself with the policies and procedures Grasp the strategies to deal with sexual harassment in the workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Identifying sexual harassment Handling sexual harassment Who Should Take This Sexual Harassment in the Workplace Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Sexual Harassment in the Workplace Training Certification After completing and passing the Sexual Harassment in the Workplace Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Sexual Harassment in the Workplace Training will equip you with effective skills and abilities and help you explore career paths such as  HR executives Legal professionals Employees Module 01: What Is Sexual Harassment? What Is Sexual Harassment 00:12:00 Module 02: Types Of Sexual Harassment Types of Sexual Harassment 00:12:00 Module 03: Recognising Sexual Harassment In The Workplace Recognising Sexual Harassment in the Workplace 00:12:00 Module 04: Policies And Procedures Policies and Procedures 00:11:00 Module 05: How To Deal With Sexual Harassment In The Workplace? How to Deal with Sexual Harassment in the Workplace 00:14:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00

Transform your data into actionable insights with Microsoft Power BI. Empower your business decisions through dynamic visualizations, interactive dashboards, and robust analytics. Unleash the power of data with this industry-leading business intelligence tool, designed to help you make informed choices and drive success. Explore the capabilities of Microsoft Power BI today for a smarter, data-driven future.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Adults Support Worker Course will guide you towards a fulfilling adult support career, providing you with all essential caregiving skills. You will be empowered to be a pillar of support and care for adults facing difficulties. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is developmental psychology and gerontology Understand what constitutes old age Learn what is ageing and how it happens Understand common stereotypes of older people and how it affects them Learn life stages and theories and what to look forward to in old age Understand what are mental health issues and learning disabilities in old age Understand what is the quality of life and various scenarios where old-age people need emotional and mental support Learn how to improve the health and well-being of older people Why Adults Support Worker Course right for you? The adult support worker course will give you a basic understanding of methods and techniques used for the well-being of aged people and how to take care of old-aged people's mental health needs. This course will teach you steps to work with adults who are alone or anyone who is coping with grief and loss. You will learn how old-aged people can benefit from eating healthy food and keeping a well-balanced life. By the end of the adult support worker course online, you will have a solid understanding of adult support counselling to deal with adults or old age people if they are facing mental disorders such as depression, death anxiety or learning disabilities. This Adults Support Worker course online is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Adults Support Worker Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Module 01: Introduction to Psychology of Older Age About Your Tutor About Your Course What is 'Developmental Psychology' What is 'Gerontology' What We Consider as 'old Age' What is 'ageing' and How It Happens Module 02: Common Stereotypes of Older People Common Stereotypes of Older People How Stereotyping Affects Older People Life Stages and Theories What Do We Look Forward to in Our Older Age Module 03: What Do We Look Forward to in Our Older Age Memory-related Issues Learning Disabilities Alzheimer's Disease and Dementia Chronic Illness and Disabilities Module 04: The Quality of Life What is 'Quality of Life Loneliness Factors in the Elderly Population Coping With Grief and Bereavement 'Mild' and 'Severe' Depression Fear of Dying ('Death Anxiety') Module 05: Improving Health and Wellbeing The Effects of Exercising Is It Worth Eating 'Healthy' in Older Age What Else Affects 'Health' and 'Wellbeing'? Caring for Older People Thank You & Good Bye! Who should take this course? This comprehensive adult support worker online course is perfect for those who want to pursue their education in the adult support work industry or anyone who works in a non-government organisation and want to learn ways and methods of counselling old age people. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Adults Support Worker course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Check out our Basic Life Support Online Training Course and learn how to provide immediate care to someone experiencing a life-threatening emergency, such as cardiac arrest or choking. Our course is designed to teach you the necessary skills and knowledge to save lives and increase survival rates. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is the Basic Life Support Course? BLS is a training that teaches people how to respond to emergencies and save lives. It focuses on basic strategies and actions to save a person's life and stabilise their condition in the event of a cardiac arrest, choking, or other medical emergency. What Caregivers Do? They provide the physical and emotional assistance that people may require in order to attain their goals. People with learning disabilities, autism, physical disabilities, mental health problems, communication difficulties need to rely on caregivers to live independently. What Skills Do You Need To Be A Relief Worker? Among various skills, the following skills are some essential skills that a support worker needs to have: A drive to help others, regardless of their situation. Patience and emotional resilience are required. Being sympathetic to everyone. The ability to establish and maintain meaningful relationships with people and their families. A non-judgmental attitude towards others, regardless of their needs. The ability to remain cool under pressure and under difficult situations. What qualifications do you need to become a social worker? To be eligible, you must have obtained a minimum 2.2 degree (level 6) in any discipline from a higher education institution in the UK or an approved equivalent from overseas, except for social work. If you want to learn more, then read our How to Become a social worker- a complete guide blog.

Childcare & Education: Childcare & Education Course Online This Childcare & Education: Childcare & Education Course is designed to provide you with a thorough understanding of the role and responsibilities of working with children. It is a comprehensive course that will teach you how to understand and care for young children, as well as how to keep their well-being in mind at all times. Once qualified, you will have the skills and knowledge to work with children from infancy to the age of five. If you want to work in childcare or education or already working in this profession, this certification is a recognised qualification that will make you a valuable asset to an already in-demand and ever-growing profession. Working with children is a rewarding experience, and the Childcare & Education: Childcare & Education Course is ideal for any learner interested in pursuing a career in this field. It is not only rewarding but also a lucrative profession. The competition for childcare jobs has grown over the years, and employers are looking for people with nationally recognised qualifications. Enrol on our Childcare & Education: Childcare & Education Course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Objectives After completing the Childcare & Education: Childcare & Education Course, the learner will be able to: Gain a solid understanding of the development from conception to birth and routine screening programmes in the first year of life. Understand the theory and educational frameworks which inform knowledge and understanding of Early Years Practice. Understand the role of the Early Years Practitioner when promoting child development from birth to seven years. Understand children's health and wellbeing. Main Course: Level 3 Award in Childcare and Education Free Courses included with Childcare & Education: Childcare & Education Course: Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Psychology [ Note: Free PDF certificate as soon as completing the Childcare & Education: Childcare & Education Course] Childcare & Education: Childcare & Education Course Online Course Curriculum of Childcare & Education: Childcare & Education Course Module 01: Child Development from Conception to Seven Years Module 02: Children's Health and Wellbeing Assessment Method of Childcare & Education: Childcare & Education Course After completing Childcare & Education: Childcare & Education Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Childcare & Education: Childcare & Education Course After completing the Childcare & Education: Childcare & Education Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Childcare & Education: Childcare & Education Course Online Anyone interested in working in childcare and current practitioners who work in the early years can take this Childcare & Education: Childcare & Education Course. The Childcare & Education: Childcare & Education Course is also ideal for working in childcare with children from birth to 8 years. Requirements Childcare & Education: Childcare & Education Course Online To enrol in this Childcare & Education: Childcare & Education Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Childcare & Education: Childcare & Education Course. Be energetic and self-motivated to complete our Childcare & Education: Childcare & Education Course. Basic computer Skill is required to complete our Childcare & Education: Childcare & Education Course. If you want to enrol in our Childcare & Education: Childcare & Education Course, you must be at least 15 years old. Career path Childcare & Education: Childcare & Education Course Online Upon successful completion of this Childcare & Education: Childcare & Education Course, learners can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as: Early Years Educator Practitioner in day nurseries Practitioner in nursery schools Practitioner in reception classes in primary school

Level 3 Childcare and Education Course Online This Level 3 Childcare and Education Course is designed to provide you with a thorough understanding of the role and responsibilities of working with children. It is a comprehensive course that will teach you how to understand and care for young children, as well as how to keep their well-being in mind at all times. Once qualified, you will have the skills and knowledge to work with children from infancy to the age of five. If you want to work in childcare or education or already working in this profession, this certification is a recognised qualification that will make you a valuable asset to an already in-demand and ever-growing profession. Enrol on our Level 3 Childcare and Education Course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Main Course: Level 3 Award in Childcare and Education Free Courses included with Level 3 Childcare and Education Course: Course 01: Level 4 Child Care and Development Course 02: Level 4 Diploma in Child Psychology Course 03: Level 4 Diploma in Child Counselling [ Note: Free PDF certificate as soon as completing the Level 3 Childcare and Education course] Level 3 Childcare and Education Course Online This Level 3 Childcare and Education Course consists of 02 modules. Course Curriculum of Level 3 Award in Childcare and Education Module 01: Child Development from Conception to Seven Years Module 02: Children's Health and Wellbeing Assessment Method of Level 3 Childcare and Education Course After completing Level 3 Childcare and Education Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 3 Childcare and Education Course After completing the Level 3 Childcare and Education course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 3 Childcare and Education Course Online Anyone interested in working in childcare and current practitioners who work in the early years can take this course. The Level 3 Childcare and Education course is also ideal for working in childcare with children from birth to 8 years. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 3 Award in Childcare & Education Level 3 Award in Childcare and Education (VRQ) RQF Early Learning & Childcare NCFE Early Learning and Childcare HND Child Care Level 3 Diploma for Residential Childcare (England) (RQF) Requirements Level 3 Childcare and Education Course Online To enrol in this Level 3 Childcare and Education Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 3 Childcare and Education Course. Be energetic and self-motivated to complete our Level 3 Childcare and Education Course. Basic computer Skill is required to complete our Level 3 Childcare and Education Course. If you want to enrol in our Level 3 Childcare and Education Course, you must be at least 15 years old.

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Counselling and Psychology is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed Counselling and Psychology course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Counselling and Psychology course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This Counselling & Psychology course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling and Psychology course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Counselling and Psychology bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our Counselling and Psychology course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing this Counselling and Psychology course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Why Choose Diploma in Counselling and Psychology Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Counselling and Psychology Bundle Course Course 01: Counselling and Psychology Course 02: Level 1 Certificate in Well-being Course 03: Level 2 Health & Care Course 04: Level 2 Youth Work Certificate Course 05: Level 2 Award in Awareness of Dementia Course 06: Level 3 Award in Health and Social Care Course 07: Level 5 Diploma in Family Support Worker Course 08: Level 5 Mental Health First Aid Certification Course 09: Level 6 Diploma in Health and Social Care Management Course 10: Safeguarding Vulnerable Adults Training Course 11: Adults Support Worker Course 12: Diploma in Health and Wellbeing Course 13: Safer Recruitment Training Course Course 14: Equality and Diversity Course 15: Clinical Psychology Diploma ***Others Included of Counselling and Psychology Bundle Course Free 15 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course] This Counselling and Psychology course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Counselling and Psychology course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Counselling and Psychology course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our course Counselling and Psychology now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Counselling and Psychology Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: Person‐Centred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Person‐Centred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: Cognitive‐Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Cognitive‐Behaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 2 Health & Care*** Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan ------------------- ***Level 2 Youth Work Certificate*** Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work ------------------- ***Level 2 Award in Awareness of Dementia*** Module 01: Dementia Awareness Module 02: The Person Centered Approach to the Care and Support of Individuals with Dementia Module 03: Understand the Factors that Can Influence Communication and Interaction with Individuals who Have Dementia Module 04: Understand Equality, Diversity and Inclusion in Dementia Care ------------------- ***Level 3 Award in Health and Social Care*** Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care ------------------- ***Level 5 Diploma in Family Support Worker*** ------------------- ***Level 5 Mental Health First Aid Certification*** ------------------- ***Level 6 Diploma in Health and Social Care Management*** ------------------- ***Safeguarding Vulnerable Adults Training*** ------------------- ***Adults Support Worker*** ------------------- ***Diploma in Health and Wellbeing*** ------------------- ***Safer Recruitment Training Course*** ------------------- ***Equality and Diversity*** ------------------- ***Clinical Psychology Diploma*** ------------------- Assessment Method After completing each module of the Counselling and Psychology, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Counselling and Psychology course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Counselling and Psychology course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this Counselling and Psychology course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Counselling and Psychology course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included

If you want to work as an Early Years Foundation Stage teacher or want to learn more about the subject but do not know where to begin, then you have come to the right place. This Early Years Foundation Stage course will provide you with a solid foundation to help you become an expert Early Years Foundation Stage teacher. This thorough Early Years Foundation Stagecourse will provide you with all of the necessary skills and a great insight into the early years foundation stage to help you advance your career in this profession. When working as an early years foundation stage teacher, there are always new skills to master and new knowledge to gather. This Early Years Foundation Stage course will thoroughly prepare you to grasp all of this profession's key skills and knowledge. Experts have designed this course to help you learn quickly and efficiently at your own speed. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Early Years Foundation Stage course, you will be able to: Describe the importance of Early Years in Development. Master EYFS teaching techniques. Promote learning and development. Work as an EYFS teacher. Identify children with special education needs or Disabilities. Explain the EYFS framework. Find work as an EYFS teacher. Why Choose Early Years Foundation Stage Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Foundation Stage Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Early Years Foundation Stage course. [ Note: Free PDF certificate as soon as completing the Early Years Foundation Stage course] Detailed Course Curriculum of this Early Years Foundation Stage Course: Module 1: An Overview of EYFS Module 2: Significance of Early Years in Development Module 3: Teaching Techniques Focusing EYFS Module 4: Curriculum for EYFS Teaching Module 5: EYFS Teaching Career Module 6: Fostering Learning and Development Module 7: Children Having Special Education Needs or Disabilities Module 8: Guiding Parents to the Early Years Foundation Stage Module 9: Safety Requirements Module 10: The EYFS Educational Philosophies and Privileges Module 11: The Process of Registration, Inspection, and Quality Improvement Module 12: EYFS Framework in 2021 Module 13: Finding Work as an EYFS Teacher Assessment Method After completing each module of the Early Years Foundation Stage Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Foundation Stage course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Early Years Foundation Stage Course is ideal for: Students Fresh graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to polish their knowledge and skill. Requirements There are no specific requirements for this Early Years Foundation Stage course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Early Years Foundation Stage course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Early Years Foundation Stage Course will improve your CV and career opportunities. As a result, after completing this Course, you will have a market advantage in entering the relevant job field. Certificates Certificate of completion Digital certificate - Included