1711 Relationships courses

Customer Service Essentials 1 Day Training in Stoke-on-Trent

This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 Can you succeed by yourself? 2 Relationship awareness theory 3 The Strengths Deployment Inventory / Your FACET5 profile 4 Building rapport 5 Influencing power bases 6 Active listening 7 Building your personal internal network 8 Perceptions 9 Your brand DAY TWO 3 Preparing for conflict 2 The negotiation conversation 1 Your stakeholders and what they want from you 4 Influencing others 5 Your communication approaches for success 6 Emotional Intelligence 7 The trust model 8 Knowing your outcomes

Communication Skills 1 Day Training in Stirling

Communication Skills 1 Day Training in Nottingham

Communication Skills 1 Day Training in Inverness

Communication Skills 1 Day Training in Doncaster

Communication Skills 1 Day Training in Aberdeen

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Customer Service Essentials 1 Day Training in Kingston upon Hull

Customer Service Essentials 1 Day Training in Canterbury