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479 Receptionist courses

Telephone Signposting and Triage for Receptionists and HCAs

By M&K Update Ltd

This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.

Telephone Signposting and Triage for Receptionists and HCAs
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Organisational Skills for Administrators

By OnlineCoursesLearning.com

Organisational Skills for Administrators Organisational skills are something that successful business owners share. The ability to organise work and resources is key to running a successful business. Today's competitive business environment calls for strong organisational skills. A small business succeeds when deadlines and appointments are kept and met, without any wastage of time. Managers use organisational skills to steer their companies forward. Time management, scheduling, task prioritisation and planning are critical aspects of an administrator's organisational skills. Just like receptionists and secretaries, administrators are often associated with greeting guests at the office and answering phone calls. However, they are the core of businesses. They enable each member of the business team to get their jobs done. They communicate on behalf of executives, organise schedules, develop and maintain contact lists and offer support, among other roles. They are integral to business teams and, thus, must possess the right skill set to get their jobs done. This course covers various facets of an administrator's organisational skills. You Will Learn: The definition of organisational skills and what they entail The benefits of organisational skills Over 10 organisational skills for administrators and what they involve Benefits of Taking This Course: Taking this course will help you: Understand organisational skills and their role in business settings Determine the organisational skills that you possess Learn how to develop and improve your organisational skills Learn the benefits of possessing organisational skills Learn how organisational skills benefit both the administrator and the company or employer Determine if you have got what it takes to become an administrator Identify the skills to work on as an administrator Determine the skills to include in your CV, as an administrator who is looking for better job opportunities

Organisational Skills for Administrators
Delivered Online On Demand
£50

Telephone Etiquette

By OnlineCoursesLearning.com

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Telephone Etiquette
Delivered Online On Demand
£50

Personality Development

4.7(160)

By Janets

This comprehensive course is a unique introduction to how a good Personality works as a great tool in making you a successful, happier and dynamic person. With this course, you will learn to adopt the right mindset needed to achieve success at both professional as well as personal areas of life. You will also develop interpersonal communication skills and promote your personal appearance. Discover the underpinning factors that contribute to your success, including the things that barriers to it. In addition to all of that, get a deeper understanding of the top-rated leadership skills that separate great leaders from the average ones. In just 120 Minutes, you will: Improve your performance level and become an effective communicator Be able to build and develop relationships and enhance your confidence level Create a good impression about yourself on others Recognize your hidden capabilities and tap your strengths Identify and overcome the barriers to your succeed Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Personality Training Course Overview 00:05:00 Managing Your First Impression 00:30:00 Interpersonal Communication Skills 00:15:00 Speaking with Impact 00:10:00 Maintaining Your Impression 00:05:00 Three Leadership Skills to Start Mastering Right Now 00:15:00 Mock Exam Mock Exam - Personality Training 00:20:00 Final Exam Final Exam - Personality Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Personality Development
Delivered Online On Demand2 hours
£25

Creative Thinking and Innovation

4.7(160)

By Janets

This course provides a thorough introduction to creativity and innovation and delivers a firm understanding of how the creative process works and how ideas are generated by using creative thinking techniques. In this course, you will learn how to be more creative through developing the right environment and how creativity and innovation lead to success in business. The course modules also explain how to use and apply creative thinking techniques to develop new perspectives, generate new ideas and resolve practical problems. In just 2 Hours, 35 Minutes, you will: Understand the creative process and how to think and work more creatively Be able to generate new perspectives and ideas Solve real problems and enhance decision making Maximise innovative thinking and creativity Learn the tricks that make it easier to be more innovative every single day Encourage creativity and innovation in the workplace and beyond Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Creative Thinking and Innovation Course Overview 00:05:00 What Is Creativity and Innovation? 00:05:00 Individual Creativity 00:10:00 Developing the Right Environment for Creativity 00:10:00 Creativity and Innovation in Business 00:05:00 Where Does Creativity Fit Into the Problem-Solving Process? 00:15:00 Defining the Problem 00:15:00 Creative Techniques 00:25:00 Encouraging Creativity In A Team 00:20:00 Putting It All Together 00:05:00 Mock Exam Mock Exam - Creative Thinking and Innovation 00:20:00 Final Exam Final Exam - Creative Thinking and Innovation 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Creative Thinking and Innovation
Delivered Online On Demand2 hours 35 minutes
£25

Certificate in Computer Operating System and Troubleshooting

4.7(160)

By Janets

This online course provides you with the theoretical knowledge of operating system concepts, including its configuration in a practical manner. In this course, you will be introduced to the world of computer and network terminology, and gain relevant knowledge and information about working with Software and the OS. Additionally, you will learn about the different facets of OS, like computer hardware, network components, connectivity devices, computer software, and troubleshooting. This comprehensive course also includes troubleshooting tips for fixing your own computer, including the basic computer troubleshooting measures. In just 2 Hours, 51 Minutes, you will: Get a sweeping overview of computer operating systems Gain theoretical knowledge regarding operating systems (OS) principles Understand how operating systems manage computer hardware and software resources Have a firm understanding of the basic computer software and hardware troubleshooting Determine how the OS provide common services for computer programs Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Certificate in Computer Operating System and Troubleshooting is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Computer Operators Receptionists Secretaries Clerks Office Admins Students Managers Course Content Operating System Fundamentals What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Computer and Network Terminology Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Working with Software and the OS Software and Concepts 00:10:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Troubleshooting Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Backup and Restore 00:03:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Certificate in Computer Operating System and Troubleshooting
Delivered Online On Demand2 hours 51 minutes
£25

Meeting Management

4.7(160)

By Janets

This course intends to introduce the factors which affect the proper undertaking of a meeting and explains what to do before, during and after meetings to get the desired outcomes rather than more meetings. In this course, you will understand the value of meetings as a management tool and identify the crucial planning steps that make the meetings more effective as well as productive. The modules include essential, proven tactics for dealing with disruptions and handling common obstacles related to meetings that mostly appear in workplaces. You will also discover foolproof tips that will enable you to consider a variety of meeting-related issues and design solutions to each. In just 2 Hours, 55 Minutes, you will: Understand the planning and preparation needed for setting up the meeting space Determine the roles and responsibilities of the participants Lead meetings efficiently and make the most of your meetings Be able to create useful minutes of meetings Obtain the maximum effectiveness, gain the desired goals in the minimum possible time Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. This qualification is ideal for: Minute Takers Secretaries Receptionists Managers Leaders Office Executives Assistant Managers Office Administrators Employees Course Content Meeting Management - Updated Version Planning and Preparation 00:17:00 Online Meeting Platforms Part - 01 01:04:00 Online Meeting Platforms Part - 02 00:44:00 Meeting Etiquette and Tips 00:15:00 Meeting Management - Old Version Meeting Management Module - One Getting Started 00:10:00 Module Two - Planning and Preparing (I) 00:10:00 Module Three - Planning and Preparing (II) 00:15:00 Module Four - Setting up the Meeting Space 00:15:00 Module Five - Electronic Options 00:10:00 Module Six - Meeting Roles and Responsibilities 00:10:00 Module Seven - Chairing a Meeting (I) 00:10:00 Module Eight - Chairing a Meeting (II) 00:10:00 Module Nine - Dealing with Disruptions 00:10:00 Module Ten - Taking Minutes 00:10:00 Module Eleven - Making the Most of Your Meeting 00:15:00 Module Twelve - Wrapping Up 00:10:00 Activities Meeting Management - Activities 00:00:00 Mock Exam Mock Exam - Meeting Management 00:20:00 Final Exam Final Exam - Meeting Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Meeting Management
Delivered Online On Demand5 hours 15 minutes
£25

Dealing with Difficult Conversations

4.7(160)

By Janets

If you're unsure of how to best approach a tough conversation, then this course is perfect for you. Having difficult conversations or handling challenging people may never be easy, but there are a few techniques that you can comfortably adapt to make those conversations both productive and as trouble-free as possible. Janets is offering this course for learners who want to master the skills to assertively handle any nature of challenging discussions and know the appropriate words to state at those points. Throughout the course, you will know how to start a conversation, and how the conversation can adjust the complicated situation, without forming an irreparable barrier between you and the person/persons. Besides, you will learn to manage the emotions in the discussion and ensure your tone of voice signals discussion and not an inquisition. In just 24 minutes, you will: Understand the situation and develop your conversational skill to resolve the difficulties effortlessly Utter the suitable words so that the conversation goes as smoothly as possible Know the appropriate actions to shape opinions and control behaviour Develop active listening skills and respond appropriately Be able to ask open and supportive questions and close a difficult conversation with a positive mindset Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dealing with Difficult Conversations is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Dealing with Difficult Conversations
Delivered Online On Demand24 minutes
£25

Change Management

4.7(160)

By Janets

This course will encourage you to prepare, maintain, and support the change process and guide you through the stages of change to adjust to the rapidly changing environment. In this course, you will understand the human reaction to change and the practical strategies to make potentially difficult situations more manageable. This comprehensive course outlines the tactics for dealing with anger, stress and challenging situations, including the aspects involved and the competencies required to cope with the changes. You will also understand exactly how change management improves organizational decisions and how to implement and support change plans. In just 120 Minutes, you will: Learn change management fundamentals Explore the things that happen before, during and after the change Apply change management methodology and toolset to any impending situation Determine the pace of change and approaches to deal with resistance Be able to confidently explain the value of change management to your companions and followers Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. This lesson is ideal for: Managers Team Leaders Office Executives Assistant Managers Office Administrators Employees Secretaries Receptionists Course Content Change Management Course Overview 00:05:00 What is Change? 00:10:00 The Change Cycle 00:05:00 The Human Reaction to Change 00:05:00 The Pace of Change 00:10:00 The Four Room Apartment 00:05:00 Dealing with Resistance 00:05:00 Adapting to Change 00:10:00 Strategies for Dealing with Anger 00:10:00 Managing Stress 00:15:00 Mock Exam Mock Exam - Change Management 00:20:00 Final Exam Final Exam - Change Management 00:20:00 Assignment Assignment - Change Management 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Change Management
Delivered Online On Demand7 days
£25

Bridal Hair Styling

5.0(1)

By Institute of Beauty & Makeup

Learn how to make weddings more memorable with this free online cosmetology course on bridal hairstyle and hair care. Are you a bride-to-be seeking wedding hairstyle ideas? Do you want to run a profitable bridal hair styling business? This cosmetology school teaches how to design magnificent hairstyles that suit the wedding theme and the bride's look while increasing her inherent attractiveness and self-esteem. We also look at hair and scalp care, blow-drying and straightening procedures, extensions, colouring, and grooms' hair care.

Bridal Hair Styling
Delivered Online On Demand1 hour
£12