465 Receptionist courses in Bushey delivered On Demand

Get ready for an exceptional online learning experience with the Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Dental Hygiene & Dental Assistant package has something for everyone. As part of the Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Dental Hygiene & Dental Assistant bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Dental Hygiene Online Course Dental Assistant Healthcare Assistant Training Radiography Level 3 Diploma In Anatomy And Physiology Of Human Body Medical Jargon For Healthcare Assistant Diploma In Medical Secretary Medical Receptionist Medical And Clinical Administration Diploma Medical Law Medical Transcription Phlebotomy Technician Training Infection And Prevention Control Essential Of European Medical Device Regulations Personal Hygiene Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Dental Hygiene & Dental Assistant Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Dental Hygiene & Dental Assistant Bundle. Build a strong knowledge base in your chosen course via the Dental Hygiene & Dental Assistant Bundle. Benefit from the flexibility and convenience of online learning. With the Dental Hygiene & Dental Assistant package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary, a rich anthology of 15 diverse courses. Each course in the Dental Hygiene & Dental Assistant bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisDental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary bundle offers you the flexibility and convenience to learn at your own pace. Make the Dental Hygiene & Dental Assistant package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Dental Hygiene, Dental Assistant, Healthcare Assistant, Radiography & Medical Secretary bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Dental Hygiene for Dental Hygienist bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Dental Hygiene for Dental Hygienist is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Dental Hygiene for Dental Hygienist package has something for everyone. As part of the Dental Hygiene for Dental Hygienist package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Dental Hygiene for Dental Hygienist bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Dental Hygiene for Dental Hygienist CPD Accredited Courses: Course 01: Dental Hygiene Online Course Course 02: Dental Assistant Course 03: Health And Safety Executive Training Course 04: Personal Hygiene Course 05: First Aid Training Course 06: Healthcare Assistant Training Course 07: Workplace Health And Safety Diploma Course 08: Diploma In Medical Secretary Course 09: Medical Receptionist Course 10: Medical And Clinical Administration Diploma Course 11: Medical Law Course 12: Essential Of European Medical Device Regulations Course 13: Medical Writing Course 14: British Sign Language: Health And Medical Science Course 15: Medical Jargon For Healthcare Assistant Course 16: Medical Transcription Course 17: Laboratory Technician Diploma Course 18: Level 3 Diploma In Anatomy And Physiology Of Human Body Course 19: Phlebotomy Technician Training Course 20: Radiography Course 21: Immunity Boosting Food Course 22: Control And Administration Of Medicines Online Training Course Course 23: Paediatric First Aid Course 24: Infection And Prevention Control Course 25: Health And Care: Clinical Observation Skills Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Motivation - Motivating Yourself & Others What will make you stand out? Upon completion of this online Dental Hygiene for Dental Hygienist bundle, you will gain the following: CPD QS Accredited Proficiency with this Dental Hygiene for Dental Hygienist bundle After successfully completing the Dental Hygiene for Dental Hygienist bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Dental Hygiene for Dental Hygienist bundle The online test with immediate results You can study and complete the Dental Hygiene for Dental Hygienist bundle at your own pace. Study for the Dental Hygiene for Dental Hygienist bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Dental Hygiene for Dental Hygienist bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Dental Hygiene for Dental Hygienist, a rich anthology of 30 diverse courses. Each course in the Dental Hygiene for Dental Hygienist bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisDental Hygiene for Dental Hygienist bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Dental Hygiene for Dental Hygienist bundle offers you the flexibility and convenience to learn at your own pace. Make the Dental Hygiene for Dental Hygienist package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dental Hygiene for Dental Hygienist bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Dental Hygiene for Dental Hygienis bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Dental Hygiene for Dental Hygienist bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Dental Hygiene for Dental Hygienistbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Gain advanced administrative, secretarial, and PA skills with our Level 5 course. Enhance your professional capabilities and excel in a dynamic work environment.

Through this Administrative Assistant Training Course course, learn the required knowledge and training to manage office administration. This course includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. This course is a complete guide for you with all required skills of a professional administrator. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Administrative Assistant Training Course Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Administrative Assistant Training 00:20:00 Final Exam Final Exam - Administrative Assistant Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Get ready for an exceptional online learning experience with the Hospitality Management Courses for Hospitality Managers bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Hospitality Management Courses for Hospitality Managers is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Hospitality Management package has something for everyone. As part of the Hospitality Management Courses for Hospitality Managers package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Hospitality Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Hospitality Management Course 02: Hospitality - Concierge Course 03: Hotel Revenue Management Course 04: Receptionist Skills Course 05: Hotel Front Desk Operations Course 06: Event Planning Course 07: Leisure Management Course 08: Travel and Tourism Course 09: Facilities Management Diploma Course 10: Digital Photography Diploma Course 11: Catering Management Course 12: HACCP Training Course Course 13: Food Hygiene and Safety Course 14: Cooking and Chef Bundle Course 15: Restaurant Management Course 16: How to Analyse & Maximize Restaurant Profits Course 17: Fundamental Accounting for Small Hotel Business Course 18: Finance and Cash Management for Hospitality Course 19: Cleaning: House-cleaning Course 20: Diploma in Customer Relationship Management (CRM) Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Learn to Eliminate Weakness Course 28: Say No: Control Your Life Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? On completion of this online Hospitality Management bundle, you will gain: CPD QS Accredited Proficiency After successfully completing the Hospitality Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Hospitality Management bundle at your own pace. Study for the Hospitality Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Hospitality Management Courses for Hospitality Managers, a rich anthology of 30 diverse courses. Each course in the Hospitality Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Hospitality Management Courses for Hospitality Managers bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Hospitality Management Courses for Hospitality Managers bundle offers you the flexibility and convenience to learn at your own pace. Make the Hospitality Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality Management Courses for Hospitality Managers bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Hospitality Management Courses for Hospitality Managers bundle. Career path Unleash your potential with the Hospitality Management Courses for Hospitality Managers bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Hospitality Managemet bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Accredited Digital Certificates and A Hard Copy Certificate

Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

24 Hours Left! Enrol Now in this Functional Skills Course! Are you looking to improve your current abilities or make a career move? Our unique Functional Skills Level 2 (Maths and English) course might help you get there! Expand your expertise with high-quality training - study Functional Skills Level 2 (Maths and English) and get an expertly designed, great-value training experience. This Certificate in Functional Skills Maths at QLS Level 2 & Certificate in Functional Skills English at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points)to make your skill development & career progression more accessible than ever! This Functional Skills Level 2 (Maths and English) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Functional Skills Course Master essential calculations like integers, fractions, decimals, and percentages. Solve real-world problems by applying maths to everyday situations. Interpret data and analyse information confidently. Write clear and grammatically correct English. Understand sentence construction and usage. Improve writing accuracy with this functional skills course. Why Prefer This Functional Skills Level 2 (Maths and English) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS. Get a free Student ID Card! (£10 postal charges will be applicable for international delivery) Learn Functional Skills from anywhere in the world The Functional Skills is affordable and simple to understand The Functional Skills is an entirely online, interactive lesson with voiceover audio Lifetime access to the Functional Skills course materials The Functional Skills comes with 24/7 tutor support Start your learning journey straightaway! This course's curriculum has been designed by Functional Skills experts with years of Functional Skills experience behind them. The Functional Skills course is extremely dynamic and well-paced to help you understand Functional Skills with ease. You'll discover how to master the Functional Skills skill while exploring relevant and essential topics. *** Course Curriculum *** These are the two main focus of this Functional Skills course: Certificate in Functional Skills Maths at QLS Level 2 Certificate in Functional Skills English at QLS Level 2 Assessment Process After completing the course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing theexam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills (Maths and English) course. Please Note: This is not a regulated course. To get qualified, you may choose: Functional Skills Qualification in Maths at Level 1 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 IGCSE Maths GCSE A-Level Maths Students A-level Mathematics A-Level Maths Requirements You will not need any prior background or expertise to enrol in this Functional Skills course. Career path Customer Service Retail Assistant Receptionist Sales Assistant Certificates Certificate Accredited by CPD QS Digital certificate - £10 Functional Skills Level 2 (Maths and English) Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Functional Skills Maths at QLS Level 2 & Certificate in Functional Skills English at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Functional Skills Level 2 (Maths and English) course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

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