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465 Receptionist courses delivered On Demand

Consent Training in Healthcare

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! You must have seen doctors explain to patients what treatment they are going to administer in TV shows and movies, and the patient says, 'Ok, doctor, DO IT'. Well, there you have it, this is a form of consent, and it's very important in healthcare. Failing to get proper consent can result in lawsuits! When a healthcare provider - like a doctor, nurse, or other healthcare professionals - explains a medical treatment to a patient before the patient agrees to it, it is called Informed consent. This lets the patient ask questions and accept or deny treatment. In this Consent Training in Healthcare course, you will be trained on how to take consent as professionals do and ensure that patients understand the treatment they agree to receive. Plus, you will get deep insights into the UK laws on the matter of consent. The course is informative and packed with step-by-step lessons on: Information Regarding Consent Consent Training in Healthcare Best Interest Decision Making Assessing Capacity Providing Care or Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent. Each lesson is structured, and the course is made in a way that answers all your consent in Healthcare-related questions. You will get everything you need all in one place. Enrol in the course and learn about consent in healthcare, 'DO IT.' *** Course Curriculum *** Module 1: Introduction Module 2: Information Regarding Consent Module 3: Consent Training in Healthcare Course Module 4: Best Interest Decision Making Module 5: Assessing Capacity Module 6: Providing Care or Treatment to People Who Lack Capacity Module 7: Public Bodies and Services Created by MCA Act 2005 Module 8: UK Acts in Relation to Consent Module 9: Handling Complaints Regarding Consent. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Consent Training in Healthcare course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: An Introduction to Consent 06:41 1: Module 1: An Introduction to Consent Preview 06:41 Module 2: Information Regarding Consent 06:45 2: Module 2: Information Regarding Consent 06:45 Module 3: Consent Training in Healthcare Course 10:54 3: Module 3: Consent Training in Healthcare Course 10:54 Module 4. Best Interest Decision Making 12:20 4: Module 4. Best Interest Decision Making 12:20 Module 5: Assessing Capacity 07:54 5: Module 5: Assessing Capacity 07:54 Module 6. Providing Care or Treatment to People Who Lack Capacity 06:57 6: Module 6. Providing Care or Treatment to People Who Lack Capacity 06:57 Module 7. Public Bodies and Services Created by MCA Act 2005 04:44 7: Module 7. Public Bodies and Services Created by MCA Act 2005 04:44 Module 8: UK Acts in Relation to Consent 16:04 8: Module 8: UK Acts in Relation to Consent 16:04 Module 9: Handling Complaints Regarding Consent. 13:39 9: Module 9: Handling Complaints Regarding Consent. 13:39 Assessment (Optional) 21:00 10: Assessment 21:00 Order Your Certificate 02:00 11: Order Your CPD Certificate 01:00 12: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This Consent Training in Healthcare course is for people who want to quickly and easily learn about Consent Training in Healthcare. Career path Nurse Medical Receptionist Nurse Assistant Doctor's assistant The average salary for nurse jobs is £33,384 per year in the United Kingdom. Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Consent Training in Healthcare
Delivered Online On Demand1 hour 48 minutes
£12

Dental Hygiene for Dental Hygienist - 30 in 1 Unique Courses

By NextGen Learning

Get ready for an exceptional online learning experience with the Dental Hygiene for Dental Hygienist bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Dental Hygiene for Dental Hygienist is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Dental Hygiene for Dental Hygienist package has something for everyone. As part of the Dental Hygiene for Dental Hygienist package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Dental Hygiene for Dental Hygienist bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Dental Hygiene for Dental Hygienist CPD Accredited Courses: Course 01: Dental Hygiene Online Course Course 02: Dental Assistant Course 03: Health And Safety Executive Training Course 04: Personal Hygiene Course 05: First Aid Training Course 06: Healthcare Assistant Training Course 07: Workplace Health And Safety Diploma Course 08: Diploma In Medical Secretary Course 09: Medical Receptionist Course 10: Medical And Clinical Administration Diploma Course 11: Medical Law Course 12: Essential Of European Medical Device Regulations Course 13: Medical Writing Course 14: British Sign Language: Health And Medical Science Course 15: Medical Jargon For Healthcare Assistant Course 16: Medical Transcription Course 17: Laboratory Technician Diploma Course 18: Level 3 Diploma In Anatomy And Physiology Of Human Body Course 19: Phlebotomy Technician Training Course 20: Radiography Course 21: Immunity Boosting Food Course 22: Control And Administration Of Medicines Online Training Course Course 23: Paediatric First Aid Course 24: Infection And Prevention Control Course 25: Health And Care: Clinical Observation Skills Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Motivation - Motivating Yourself & Others What will make you stand out? Upon completion of this online Dental Hygiene for Dental Hygienist bundle, you will gain the following: CPD QS Accredited Proficiency with this Dental Hygiene for Dental Hygienist bundle After successfully completing the Dental Hygiene for Dental Hygienist bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Dental Hygiene for Dental Hygienist bundle The online test with immediate results You can study and complete the Dental Hygiene for Dental Hygienist bundle at your own pace. Study for the Dental Hygiene for Dental Hygienist bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Dental Hygiene for Dental Hygienist bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Dental Hygiene for Dental Hygienist, a rich anthology of 30 diverse courses. Each course in the Dental Hygiene for Dental Hygienist bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisDental Hygiene for Dental Hygienist bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Dental Hygiene for Dental Hygienist bundle offers you the flexibility and convenience to learn at your own pace. Make the Dental Hygiene for Dental Hygienist package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dental Hygiene for Dental Hygienist bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Dental Hygiene for Dental Hygienis bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Dental Hygiene for Dental Hygienist bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Dental Hygiene for Dental Hygienistbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Dental Hygiene for Dental Hygienist - 30 in 1 Unique Courses
Delivered Online On Demand5 days
£199

Admin, Secretarial & PA- Level 5

4.8(9)

By Skill Up

Gain advanced administrative, secretarial, and PA skills with our Level 5 course. Enhance your professional capabilities and excel in a dynamic work environment.

Admin, Secretarial & PA- Level 5
Delivered Online On Demand12 hours 30 minutes
£25

Administrative Assistant Training Course

4.7(160)

By Janets

Through this Administrative Assistant Training Course course, learn the required knowledge and training to manage office administration. This course includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. This course is a complete guide for you with all required skills of a professional administrator. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Administrative Assistant Training Course Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills 00:27:00 Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Administrative Assistant Training 00:20:00 Final Exam Final Exam - Administrative Assistant Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Administrative Assistant Training Course
Delivered Online On Demand8 hours 6 minutes
£25

Hospitality Management Courses for Hospitality Managers - 30 Courses MEGA BUNDLE!

By NextGen Learning

Get ready for an exceptional online learning experience with the Hospitality Management Courses for Hospitality Managers bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Hospitality Management Courses for Hospitality Managers is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Hospitality Management package has something for everyone. As part of the Hospitality Management Courses for Hospitality Managers package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Hospitality Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Hospitality Management Course 02: Hospitality - Concierge Course 03: Hotel Revenue Management Course 04: Receptionist Skills Course 05: Hotel Front Desk Operations Course 06: Event Planning Course 07: Leisure Management Course 08: Travel and Tourism Course 09: Facilities Management Diploma Course 10: Digital Photography Diploma Course 11: Catering Management Course 12: HACCP Training Course Course 13: Food Hygiene and Safety Course 14: Cooking and Chef Bundle Course 15: Restaurant Management Course 16: How to Analyse & Maximize Restaurant Profits Course 17: Fundamental Accounting for Small Hotel Business Course 18: Finance and Cash Management for Hospitality Course 19: Cleaning: House-cleaning Course 20: Diploma in Customer Relationship Management (CRM) Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Learn to Eliminate Weakness Course 28: Say No: Control Your Life Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? On completion of this online Hospitality Management bundle, you will gain: CPD QS Accredited Proficiency After successfully completing the Hospitality Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Hospitality Management bundle at your own pace. Study for the Hospitality Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Hospitality Management Courses for Hospitality Managers, a rich anthology of 30 diverse courses. Each course in the Hospitality Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Hospitality Management Courses for Hospitality Managers bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Hospitality Management Courses for Hospitality Managers bundle offers you the flexibility and convenience to learn at your own pace. Make the Hospitality Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality Management Courses for Hospitality Managers bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Hospitality Management Courses for Hospitality Managers bundle. Career path Unleash your potential with the Hospitality Management Courses for Hospitality Managers bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Hospitality Managemet bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Accredited Digital Certificates and A Hard Copy Certificate

Hospitality Management Courses for Hospitality Managers - 30 Courses MEGA BUNDLE!
Delivered Online On Demand5 days
£199

Patient Customer Service Course

4.3(43)

By John Academy

Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Patient Customer Service Course
Delivered Online On Demand6 hours 15 minutes
£24.99

Office Admin and Legal Secretary Diploma

4.3(43)

By John Academy

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Office Admin and Legal Secretary Diploma
Delivered Online On Demand3 days
£25

Functional Skills Level 2 (Maths and English)

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Enrol Now in this Functional Skills Course! Are you looking to improve your current abilities or make a career move? Our unique Functional Skills Level 2 (Maths and English) course might help you get there! Expand your expertise with high-quality training - study Functional Skills Level 2 (Maths and English) and get an expertly designed, great-value training experience. This Certificate in Functional Skills Maths at QLS Level 2 & Certificate in Functional Skills English at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points)to make your skill development & career progression more accessible than ever! This Functional Skills Level 2 (Maths and English) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Functional Skills Course Master essential calculations like integers, fractions, decimals, and percentages. Solve real-world problems by applying maths to everyday situations. Interpret data and analyse information confidently. Write clear and grammatically correct English. Understand sentence construction and usage. Improve writing accuracy with this functional skills course. Why Prefer This Functional Skills Level 2 (Maths and English) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS. Get a free Student ID Card! (£10 postal charges will be applicable for international delivery) Learn Functional Skills from anywhere in the world The Functional Skills is affordable and simple to understand The Functional Skills is an entirely online, interactive lesson with voiceover audio Lifetime access to the Functional Skills course materials The Functional Skills comes with 24/7 tutor support Start your learning journey straightaway! This course's curriculum has been designed by Functional Skills experts with years of Functional Skills experience behind them. The Functional Skills course is extremely dynamic and well-paced to help you understand Functional Skills with ease. You'll discover how to master the Functional Skills skill while exploring relevant and essential topics. *** Course Curriculum *** These are the two main focus of this Functional Skills course: Certificate in Functional Skills Maths at QLS Level 2 Certificate in Functional Skills English at QLS Level 2 Assessment Process After completing the course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing theexam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills (Maths and English) course. Please Note: This is not a regulated course. To get qualified, you may choose: Functional Skills Qualification in Maths at Level 1 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 IGCSE Maths GCSE A-Level Maths Students A-level Mathematics A-Level Maths Requirements You will not need any prior background or expertise to enrol in this Functional Skills course. Career path Customer Service Retail Assistant Receptionist Sales Assistant Certificates Certificate Accredited by CPD QS Digital certificate - £10 Functional Skills Level 2 (Maths and English) Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Functional Skills Maths at QLS Level 2 & Certificate in Functional Skills English at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Functional Skills Level 2 (Maths and English) course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Functional Skills Level 2 (Maths and English)
Delivered Online On Demand10 days
£12

Office Management for Admin, Professional Secretary & PA - CPD Certified

4.7(47)

By Academy for Health and Fitness

Sale Ends Today Office Management for Professional Secretary Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the centre of action where every decision you make impacts the flow and success of the business. Reportedly, skilled office managers can increase workplace productivity by up to 40%. The Office Management for Professional Secretary course bundle equips you with more than just the essentials; it transforms you into the strategic backbone of your workplace. This is where ambitious professionals become the orchestrators of efficiency and innovation in their offices, across any industry in the UK. Join in this immersive learning experience with the Office Management for Professional Secretary course. This program covers everything from the core competencies of effective Office Administration to advanced skills in managing complex projects and corporate events. You'll learn to navigate through tasks with precision in courses like Secretary & PA Diploma and Administration: Office Administration, while developing critical leadership skills in Inspirational Leadership Skills and Change Management. This curriculum is designed to refine your professional abilities, ensuring you can excel in both your daily responsibilities and long-term career goals. Courses Are Included in this Bundle: Course 01: Office Management for Professional Secretary Course 02: Legal Secretary Course 03: Administration: Office Administration Course 04: Office Skills Course 05: Receptionist Diploma Course 06: Professional Certificate in Front Office Course 07: Professional Skills for Hotel Management Training Course 08: Level 5 Diploma in Business Management Course 09: Corporate Paralegal Course 10: Business Plan for Entrepreneurs Course 11: Agile Project Management Course 12: Workplace Performance Management Course 13: Diploma in Operations Management Course 14: Research Methods in Business Course 15: Strategic Business Management Course 16: Change Management Course 17: Business Improvement Course 18: International Business Principles Course 19: Level 3 Diploma in Business Etiquette Course 20: Effective Communication Skills Diploma Course 21: Assertiveness Skills Course 22: Time Management Course 23: Public Speaking: Presentations like a Boss Course 24: Email Writing Training Course 25: Customer Service Management: Recovering Difficult Customers Course 26: Transcription Skills Course 27: Business Networking Skills Course 28: Document Control and Workflow Management Course 29: Diary Management Course 30: Touch Typing Complete Training Diploma Enrol in the Office Management for Professional Secretary bundle today and start your transformation into an office management expert. With skills that transcend ordinary administrative tasks, you will open new doors to career advancement and personal growth. Don't just be part of the office-become the reason it succeeds. Start your journey now and forge your path to becoming an essential asset to any business! Learning Outcomes of this Bundle: Cultivate advanced organisational and management skills essential for top-tier secretaries. Develop strategic abilities for handling complex administrative functions. Elevate your communication prowess to effectively liaise with all company levels. Harness project and time management skills to boost office productivity. Strengthen negotiation and conflict resolution skills within a corporate setting. Master the art of professional networking and relationship management. Why Prefer This Office Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Office Management for Professional Secretary course is designed to transform capable individuals into exceptional office managers and secretaries, well-versed in the nuances of modern business administration. By cultivating advanced organisational and management skills, this course prepares participants to oversee complex operations and workflows with ease. This foundational prowess is critical for anyone aspiring to excel in top-tier administrative roles, where precision and efficiency are essential. Participants will also develop strategic abilities for handling complex administrative functions, enhancing their capacity to manage diverse tasks ranging from scheduling and coordination to managing corporate documents. Coupled with the ability to elevate your communication prowess, this training ensures that you can effectively liaise with all levels of company staff and external partners, making you an indispensable link within your organisation. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Professional Secretary. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Professional Secretary setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Professional Secretary related fields impacting their Professional Secretary experiences and long-term development. Course Curriculum Course 01: Office Management for Professional Secretary Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Administration Course 02: Legal Secretary Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace &#038; Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Administration: Office Administration Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Record Keeping and Filing Systems Module 09: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Ambitious administrative professionals. Current office managers. Emerging team leaders. Career-focused secretaries. Executive assistants seeking advancement. Administrative staff upgrading skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Secretary: $35,000 - $65,000 Senior Administrative Assistant: $32,000 - $58,000 Chief of Staff: $50,000 - $100,000 Operations Manager: $40,000 - $75,000 Business Administrator: $36,000 - $68,000 Client Relations Manager: $40,000 - $75,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Office Management for Admin, Professional Secretary & PA - CPD Certified
Delivered Online On Demand7 days
£209

Executive Secretary & PA Training

By Training Tale

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary & PA Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Executive Secretary & PA Training Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Self Esteem & Assertiveness Skill Course Course 04: Networking Skills Training Course 05: Communication Skills Course Course 06: Level 4 Time Management Course Course 07: Workplace Stress Management Others benefits of this Executive Secretary & PA Training bundle course 7 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Executive Secretary & PA Training course ] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary & PA Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary & PA Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this Executive Secretary & PA Training course because it does not require any advanced knowledge or skills. Career path After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

Executive Secretary & PA Training
Delivered Online On Demand40 hours
£21