420 Public Relations (PR) courses in Whetstone delivered Online

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The Sales and Marketing CPDQS Accredited Bundle Course offers a thorough and structured approach to mastering the dynamic world of sales and marketing. This online course is ideal for professionals looking to enhance their understanding of key concepts, strategies, and tools necessary to excel in today’s competitive landscape. Delivered entirely online, it allows flexibility for those wishing to deepen their expertise without the need for physical attendance. This course covers a broad spectrum of essential topics, providing a clear path for learners to advance their skills and knowledge. With a focus on both the strategic and tactical aspects of sales and marketing, it ensures that participants gain a solid understanding of how to engage audiences, build strong customer relationships, and maximise conversion rates. Whether you’re new to the industry or looking to refine your approach, this bundle is designed to provide a complete, accessible learning experience that aligns with modern marketing techniques. Key Features of Sales and Marketing Bundle CPD Accredited Sales and Marketing Course Instant PDF certificate Fully online, interactive Sales and Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales and Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales and Marketing skills to succeed in today's competitive world. In this in-depth Sales and Marketingtraining course, you will develop the most in-demand Sales and Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales and Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales and Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales and Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales and Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales and Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered how safe your local shops and streets are? The UK has one of the most comprehensive CCTV networks in the world, with an estimated 4-5 million cameras keeping an eye on public spaces. But who monitors these cameras, and how can they be used to prevent crime? This CCTV Operation & Security Management bundle equips you with the knowledge and skills to launch a rewarding career in CCTV operation and surveillance. Our CCTV Operation & Security Management bundle goes beyond just CCTV operation. You'll gain a well-rounded foundation in security with courses on close protection, security guard training, and risk management. Learn to identify suspicious activity, deter criminal behaviour, and handle emergencies. Additionally, the bundle covers essential security topics like counter-terrorism awareness, data protection, and even first aid. Courses Are Included In this CCTV Operation & Security Management Training: Course 01: CCTV Operator Course Course 02: Basic Security Guard Training Course 03: Close Protection Course 04: DOOR SUPERVISOR Course 05: Lifeguard Training Course 06: Security Management Course 07: Risk Management Course 08: Extremism & Terrorism Awareness Course 09: Functional Skills - Fitness Course 10: Self Defense: Martial Arts Course 11: Criminology Course 12: Public Health and Safety Course 13: Fraud Detection & Prevention: Safeguarding Against Deception Course 14: IT Security Basics Course 15: Network Security and Risk Management Course 16: Cyber Security Awareness Training Course 17: Functional Skills IT Course 18: Data Protection and Data Security (GDPR) Course 19: Workplace First Aid Course 20: Human Rights Learning Outcomes of CCTV Operation & Security Management Develop comprehensive skills in operating CCTV systems and surveillance techniques. Gain knowledge in basic security guard procedures and door supervision. Learn close protection tactics and lifeguarding for ensuring public safety. Understand risk management principles and extremism/terrorism awareness for security. Acquire self-defence techniques, including martial arts, for personal protection. Explore criminology, fraud detection, cyber security, and data protection laws. Whether you're looking to become a CCTV operator, security guard, or want to enhance your security knowledge for any profession, this bundle is the perfect place to start. Enrol now! Why Choose Our CCTV Operation Bundle? Get a Free CPD Accredited Certificate upon completion of CCTV Operation Get a free student ID card with CCTV Operation Training The CCTV Operation is affordable and simple to understand Lifetime access to the CCTV Operation course materials The CCTV Operation comes with 24/7 tutor support Start your learning journey straightaway with our CCTV Operation & Security Management! *** Course Curriculum *** Course 01: CCTV Operator Course Module 01: Operational Requirement Module 02: CCTV Operator Skills And Ability Module 03: Basics Of CCTV Module 04: Technical Guidance Module 05: Monitoring CCTV Cameras Module 06: Watch Surveillance Module 07: Data Protection Regulations Module 08: Job Requirements Of A CCTV Operator Course 02: Basic Security Guard Training Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations Course 03: Close Protection Module 01: Introduction To Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus And Debus Module 06: Route Selection And Reconnaissance Module 07: Legislation Regarding Close Protection =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this CCTV Operation & Security Management bundle. This bundle is ideal for: Aspiring CCTV Operators Security Professionals Career Changers Requirements You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle. Career path After completing this CCTV Operation & Security Management bundle, you are to start your career or begin the next phase of your career. CCTV Operator Security officer Loss prevention Risk assessor Security consultant Surveillance specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this CCTV Operation & Security Management bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 7 Diploma(FREE QLS Endorsed Certificate)| 10 CPD Courses+10 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 4 QLS Endorsed Course | FREE 10 Premium CPD Courses | Free QLS Hard Copy + PDF Certificates | Lifetime Access

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered a career in security? The security industry in the UK is booming, with a projected growth rate of 10% over the next five years. Are you wondering how you can be part of this growing field and protect people, property, and information? This comprehensive security management course bundle equips you with the skills and knowledge to excel in various security roles. This Security Management bundle provides a well-rounded education, from foundational security guard training to specialized skills like close protection, lifeguarding, and CCTV operation. Deepen your knowledge in critical areas like IT security, incident response, and information analysis. You'll also gain expertise in airport security management and workplace confidentiality practices. With a single payment, you will gain access to Security Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Security Management Bundle Package includes: Main Course : Diploma in Security Management at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Security Management: Course 01: Security Guard Course 02: Close Protection Course 03: Lifeguard Training Course 04: Airport Management: Security Management Course 05: Diploma in IT Security (Malware) Course 05: Cyber Security Incident Handling and Incident Response Course 07: CCTV Operator Course Course 08: Information Analyst Course 09: Bodyguard Training Course 10: Workplace Confidentiality Whether you're new to security or seeking to upskill, this bundle provides the knowledge and practical skills to excel in a rewarding career. Take control of your future and enrol today! Learning Outcomes of Security Management Implement risk management strategies to safeguard people and assets. Analyse security threats and design effective response protocols. Oversee security operations and ensure compliance with regulations. Utilise technology for surveillance, access control, and security management. Manage security personnel and foster a culture of safety awareness. Develop effective communication and interpersonal skills for conflict resolution. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Security Management Get a free student ID card with Security Management Training program (£10 postal charge will be applicable for international delivery) The Security Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Management course materials The Security Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course : Diploma in Security Management at QLS Level 5 Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 01: Security Guard Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations Course 02: Close Protection Module 01: Introduction To Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus And Debus Module 06: Route Selection And Reconnaissance Module 07: Legislation Regarding Close Protection =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Security Professionals Career Changers Business Owners IT Professionals Requirements No prior background or expertise is required. Career path The Security Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Security Manager Security Consultant IT Security Specialist Close Protection Officer Information Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Security Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

Get ready for an exceptional online learning experience with the Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Corporate Social Responsibility & Stakeholder Management package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Corporate Social Responsibility & Stakeholder Management package has something for everyone. As part of the Corporate Social Responsibility & Stakeholder Management, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work CPD-accredited courses: Course 01: CSR - Corporate Social Responsibility Course 02: Business Law & Commercial Law Course 03: Leadership Skills For Organisational Development Course 04: CSR Policies & Supply Chain Management Course 05: Social Work Studies Diploma Course 06: Quality Assurance Manager Course 07: Stakeholder Management Course 08: Diploma in Sustainable Energy Course 09: Environmental Awareness Training Course 10: Process Improvement: How to Reduce Waste Course 11: Conservation Diploma Course Course 12: Carbon Literacy Knowledge Course 13: Communicate and Work With People From Other Culture Course 14: Environmental Health Course 15: Environmental Law 2021 Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work bundle, you will gain the following: CPD QS Accredited Proficiency with this Corporate Social Responsibility & Stakeholder Management bundle After successfully completing the Corporate Social Responsibility & Stakeholder Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Corporate Social Responsibility & Stakeholder Management bundle The online test with immediate results You can study and complete the Corporate Social Responsibility & Stakeholder Management bundle at your own pace. Study for the Corporate Social Responsibility & Stakeholder Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Corporate Social Responsibility & Stakeholder Management bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work , a rich anthology of 30 diverse courses. Our experts handpick each course in the Corporate Social Responsibility & Stakeholder Management bundle to ensure a wide spectrum of learning opportunities. This Corporate Social Responsibility & Stakeholder Management bundle will take you on a unique and enriching educational journey. The Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Corporate Social Responsibility & Stakeholder Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Corporate Social Responsibility & Stakeholder Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Corporate Social Responsibility, Stakeholder Management, Leadership & Social Workbundle is perfect for: Professionals in Corporate Roles: Those working in corporate settings seeking to enhance their understanding and implementation of ethical practices and corporate responsibility. Aspiring Leaders: Individuals aiming to take on leadership roles and who are interested in integrating social responsibility into their leadership style. Social Work Practitioners: Social workers and community leaders looking to deepen their engagement with private sector partners and broaden their impact through corporate collaborations. Students and Academics: University students and academics in the fields of business, social sciences, or environmental studies who want a deeper understanding of how businesses can positively affect social and environmental issues. Policy Makers and Regulators: Individuals involved in policy making or regulation who need to understand the complexities of corporate responsibility to better design effective and sustainable regulations. Requirements You are warmly invited to register for this Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Corporate Social Responsibility, Stakeholder Management, Leadership & Social Work course completion, you can expect to: Corporate Responsibility Officer Sustainability Manager Non-profit Leadership Roles CSR Consultant Community Relations Manager Human Resources Specialist Focusing on CSR Public Relations Officer in CSR: Policy Advisor for Sustainable Business Practices Social Entrepreneu Certificates CPD Certificates Digital certificate - Included