1544 Psychotherapy courses

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Child Psychology & Counselling Training for Teachers will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Child Psychology & Counselling Training for Teachers will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Child Psychology & Counselling Training for Teachers and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Child Psychology & Counselling Training for Teachers is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Child Psychology & Counselling Training for Teachers. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Child Psychology & Counselling Training for Teachers will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction About the Course & the Instructor FREE 00:03:00 Definition of Counselling 00:04:00 The Counselling Relationship 00:06:00 Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:07:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:06:00 Transformation 00:07:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:10:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Team Building Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Team Building Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Team Building Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Team Building Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Team Building Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Team Building Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Defining Success Defining Success 00:05:00 Module 02: Types of Teams Types of Teams 00:06:00 Module 03: The First Stage of Team Development - Forming The First Stage of Team Development - Forming 00:02:00 Module 04: The Second Stage of Team Development - Storming The Second Stage of Team Development - Storming 00:03:00 Module 05: The Third Stage of Team Development - Norming The Third Stage of Team Development - Norming 00:02:00 Module 06: The Fourth Stage of Team Development - Performing The Fourth Stage of Team Development - Performing 00:02:00 Module 07: Team Building Activities Team Building Activities 00:03:00 Module 08: Making the Most of Team Meetings Making the Most of Team Meetings 00:03:00 Module 09: Solving Problems as a Team Solving Problems as a Team 00:08:00 Module 10: Encouraging Teamwork Encouraging Teamwork 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mentorship: Mentoring Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mentorship: Mentoring Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mentorship: Mentoring Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mentorship: Mentoring Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mentorship: Mentoring Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Mentorship: Mentoring Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:23:00 Module 02: The Process of Mentoring The Process of Mentoring 00:29:00 Module 03: Matching Mentors and Mentee Matching Mentors and Mentee 00:16:00 Module 04: Making Mentoring Work for You Making Mentoring Work for You 00:29:00 Module 05: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:32:00 Module 06: Coaching and Mentoring Models Part-1 Coaching and Mentoring Models Part-1 00:32:00 Module 07: Coaching and Mentoring Models Part- 2 Coaching and Mentoring Models Part-2 00:30:00 Module 08: Effective Communication Skills for Mentoring Effective Communication Skills for Mentoring 00:35:00 Module 09: Personal Skills Personal Skills 00:25:00 Module 10: Management Skills Management Skills 00:23:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Fundamentals in Depression course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Fundamentals in Depression course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Fundamentals in Depression and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Fundamentals in Depression course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Fundamentals in Depression course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Fundamentals in Depression will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Fundamentals in Depression Module 1: Introduction and Lecturer Credentials 00:02:00 Module 2: Signs and symptoms of mood and neurotransmitter disorders 00:02:00 Module 3: What are neurotransmitters? Types and their action in the nerve 00:04:00 Module 4: Types of neurotransmitters and how they affect the nerve 00:03:00 Module 5: Effect of stress on mood 00:04:00 Module 6: How exactly insulin and a high carbohydrate diet affect Neurotransmitter action and our mood 00:06:00 Module 7: Quick summary of the effect in the body 00:03:00 Module 8: A pertinent question answered 00:07:00 Module 9: How to go about reducing the effect of inulin to help recover optimal Neurotransmitter balance 00:04:00 Module 10: Impact of gut health on mood and depression 00:02:00 Lecture 11: Thank you and goodbye 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Protect your community and workplace from radicalisation with our comprehensive course - Effective Responses to Radicalisation Threats. Learn how to prevent, promote and respond to radicalisation with our 7 modules, including engaging with families and tackling criticism of the Prevent Act. Get equipped with specific skills to ensure a safer society today! Learning Outcomes: Develop a deep understanding of preventing radicalisation in childcare and childcare providers. Gain knowledge and strategies for promoting British values effectively. Acquire a comprehensive understanding of prevent responsibilities and their implementation. Learn how to fulfill the prevent duty for local authorities and partner agencies. Develop the skills to respond appropriately to concerns related to radicalisation. Gain insights into engaging and working with families confronted with radicalisation challenges. Equip yourself with the knowledge and skills to effectively respond to radicalisation threats with our comprehensive Effective Responses to Radicalisation Threats course. Designed to provide a theoretical understanding of the topic, this course offers a practical approach to tackling radicalisation. With seven modules covering various aspects, including prevention strategies in childcare, promoting British values, and responding to concerns, this course is an essential resource for anyone concerned about the safety and security of their community. Gain insights into engaging with families confronted with radicalisation challenges and address criticisms of the Prevent Act. Join our course today and contribute to a safer society. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Effective Responses to Radicalisation Threats course is perfect for: Childcare providers and professionals working in childcare settings. Individuals responsible for promoting British values. Professionals in local authorities and partner agencies. Anyone concerned about radicalisation threats and wanting to respond effectively. Career path This Effective Responses to Radicalisation Threats course will be helpful for anyone looking to pursue a career as: Prevent Officer: £26,000 - £40,000 per annum. Community Engagement Officer: £22,000 - £30,000 per annum. Policy Advisor: £30,000 - £45,000 per annum. Youth Worker: £18,000 - £30,000 per annum. Education Consultant: £30,000 - £50,000 per annum.

[vc_row][vc_column][vc_column_text] Description Acupressure is an ancient massage therapy technique based on traditional Chinese medicine theories. This form of alternative medicine involves pressure being applied to different points of the body to alleviate stress, relax the muscles and promote healthy sleep patterns. This Acupressure for Pain Relief Course will introduce you to acupressure theories and methods of practice. You will learn where on the body to apply pressure and the steps to take to become a qualified acupressure practitioner. This acupressure course will introduce you to alternative, natural healing methods and alternative therapy techniques that you can practise at home. You will learn about Chinese methods of acupressure and their benefits. You will also learn about the different acupressure points on the body and the role the meridian system plays. The last half of the course will focus on acupressure procedures, how to treat traumatic sports injuries and other physical ailments. Finally, you will learn about the role of an acupressure therapist and the pitfalls to avoid. You will get step-by-step guidance on how to set up an acupressure business, with tips on how to grow your clients through marketing techniques. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Acupressure for Pain Relief is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Acupressure for Pain Relief is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Introduction 00:01:00 Requirements Before Receiving Your Qualification 00:01:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:01:00 What are Meridians? What are Meridians? 00:01:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:01:00 Key Points to Remember 00:01:00 Essentials Before Getting Started 00:01:00 Acupressure Treatment Protocol for Reliving Stress & Anxiety How to Begin and End an Acupressure Treatment 00:01:00 Potent Points to Clear Channel Pain 1 00:01:00 Potent Points to Clear Channel Pain 2 00:01:00 Potent Points to Clear Channel Pain 3 00:01:00 Potent Points to Clear Channel Pain 4 00:01:00 Potent Points to Clear Channel Pain 5 00:01:00 Potent Points to Clear Channel Pain - Part 6 00:01:00 5 Bonus Points for Body Pain 00:02:00 Benefits of Acupressure Benefits of Acupressure 1 00:02:00 Benefits of Acupressure 2 00:02:00 Benefits of Acupressure 3 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you passionate about providing therapy services? Does helping other people give meaning to your life? The Occupational Therapy online course will help you to learn the best lessons and implement them to become a pioneer in the therapeutic sector.  This is an 11-module course that will help you to transform your skills to a high level. This course begins with the 'Introduction to Occupational Therapy' course, where you will learn the principles of occupational therapy. The second module will educate you about the human body. The following module will help you explore the importance of regular activities in promoting the well-being of your clients. You will also learn how understanding your client's occupation can help you apply specific therapeutic needs.  Module four to module six, you will learn the skill to foster growth & development in the children. You will acquire the skill to help the child to develop better fine motor skills. Moreover, you will learn the tricks and techniques to help adults and seniors. Module seven sheds light on multiple strategies which will assist you in helping the clients with their complex conditions. Without ample trust, you can't be a pro-level therapist, so module eight will introduce you to creating a trustful relationship with the clients. Module nine will teach you the best techniques and how to implement them for the best outcome. This course ends with discussing an occupational therapist's roles and responsibilities to ensure you know about your job. With a high demand for occupational therapists, it's the best time to enrol in an occupational therapy online course with a CPD-accredited certificat Course Curriculum Module 01: Introduction to Occupational Therapy Introduction to Occupational Therapy 00:10:00 Module 02: Using Anatomy and Physiology for Therapy Using Anatomy and Physiology for Therapy 00:20:00 Module 03: Understanding Occupations Understanding Occupations 00:10:00 Module 04: Therapy for Children Therapy for Children 00:15:00 Module 05: Occupational Therapy for All Ages Occupational Therapy for All Ages 00:10:00 Module 06: Intervention and Education for Older Service Users Intervention and Education for Older Service Users 00:10:00 Module 07: Occupational Therapy for Complex Needs Occupational Therapy for Complex Needs 00:10:00 Module 08: Bonds and Relationships in Therapy Bonds and Relationships in Therapy 00:15:00 Module 09: Common Occupational Therapy Techniques Common Occupational Therapy Techniques 00:15:00 Module 10: Employment Structure and Daily Routines Employment Structure and Daily Routines 00:20:00 Module 11: Roles and Responsibilities of a Therapist Roles and Responsibilities of a Therapist 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Play therapy is a type of therapy that uses play and other creative forms of expression to communicate with children and help them open up about their feelings and think more clearly. Play Therapy is used to help children with a variety of mental health and physical problems, as well as children who have been sexually abused or who are homeless. Expand your expertise with high-quality training - study Play Therapy and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Play Therapy online training course is accredited by CPDQS with 10 CPD points for professional development. Students can expect to complete this training course in around 04 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. With this comprehensive Play Therapy course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Play Therapy course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Play Therapy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! NOTE: Please keep in mind that this course only provides you with the theoretical knowledge you'll need to succeed in this industry. This course certificate does not authorize you to practice as a specialist in this field. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Diploma in Play Therapy Module 01: What is Play Therapy Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child, and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who Are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Explore the art of collaboration and partnership in the adult care industry with our latest course. Learn how to navigate through conflicts and dilemmas, implement effective strategies, and communicate seamlessly in care settings. The Partnership in Adult Care course is designed for individuals who want to develop the skills needed to build successful partnerships in care settings. Join us now to become an expert in adult care partnership. Learning outcomes: Understand best practices and outcomes in adult care partnerships. Identify benefits and challenges of collaboration in the community. Analyse conflicts and dilemmas that arise in partnerships. Develop solutions to overcome barriers to partnership. Implement effective partnership strategies. Enhance communication skills in care settings. Join our Partnership in Adult Care course that covers the principles, practices, and outcomes of effective collaboration in adult care. This course comprises seven modules that delve into the nitty-gritty of community engagement, conflicts and dilemmas, communication, and implementation of effective strategies. Throughout the course, you will explore the benefits of collaboration and identify common barriers and conflicts in adult care partnerships. You will also gain insights into the importance of effective communication and the best practices to maintain seamless partnerships. Enrol in this Partnership in Adult Care course and become an expert in the art of collaboration and partnership in adult care. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Adult care professionals seeking to enhance their partnership skills. Individuals looking to enter the field of adult care. Community members interested in building successful partnerships in the industry. Policy makers who want to learn more about the benefits and challenges of collaboration in adult care. Career path Care Home Manager: £25,000-£50,000 per year Health and Social Care Assessor: £18,000-£30,000 per year Adult Social Care Worker: £15,000-£25,000 per year Healthcare Administrator: £18,000-£30,000 per year Caregiver: £8-£12 per hour Case Manager: £25,000-£40,000 per year

The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00