Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Emotional Intelligence Introduction To The Course 00:02:00 Learning Outcomes Of The Masterclass: Introduction To Emotional Intelligence 00:02:00 What is Emotional Intelligence? A Straightforward Definition Of Emotional Intelligence 00:03:00 What Is The Difference Between EI and EQ 00:03:00 The Thoughts Of Dr. David Caruso About Emotional Intelligence 00:03:00 Insights Into Emotions 00:02:00 Emotions At Work 00:06:00 Working With The Emotional Climate 00:03:00 Giving And Receiving Feedback In An Emotionally Intelligent Manner 00:03:00 The Advantages And Disadvantages Of Emotional Intelligence 00:04:00 Emotions How Emotions Are Viewed 00:01:00 The Development And Function Of Emotion 00:02:00 One Minute Observation Test 00:01:00 The Basic Anatomy Of The Brain 00:06:00 Emotions And Higher-Order State 00:02:00 The Basic Emotions Experienced And Expressed By Everyone 00:03:00 More About Basic Emotions 00:01:00 The Wheel Of Emotions - 8 Primary Bipolar Emotions Presented In A Wheel 00:02:00 The Expression Of Emotion 00:05:00 The Myth About Positive And Negative Emotions 00:04:00 Understanding Emotion 00:04:00 Identifying And Using Emotion 00:03:00 Mock Assessment Mock Assessment 00:10:00 What you can Practically Apply from Understanding Emotional Intelligence Model Daniel Goleman's Framework Of Emotional Intelligence 00:04:00 Emotional Intelligence As A Set Of Abilities 00:01:00 More About Emotional Intelligence As A Set Of Abilities 00:02:00 What We Can Learn From The Six Seconds Model Of Emotional Intelligence 00:02:00 Measuring And Assessing Emotional Intelligence 00:04:00 Developing your Emotional Intelligence Emotional Intelligence Can Be Practised And Learnt 00:01:00 Practical Hints And Tips Around Practising Emotional Intelligence 00:06:00 The One Percent Solution To Developing Emotional Intelligence 00:01:00 Some Do's And Don'ts Around Working With Emotional Intelligence 00:02:00 Review of Course Learning Objectives Introduction To Emotional Intelligence Review 00:02:00 Final Assessment Assessment - Emotional Intelligence Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description: Human Psychology is a mysteries thing that controls all the activities of a human. Are you surprised when reading the word sales psychology? Yes, psychology works in the selling of a service or word. The Level 2 Certificate in Sales Psychology course helps you to use the knowledge of psychology for selling and promoting your services. Let us illustrate the idea with the simple example. When you went to the shopping mall, you will see many beautiful and intelligent salespersons. One of the common skills is their communication skills. They try to talk to you and try to understand your desire and needs. Based on that, they attempt to convince you to buy their service. Throughout the course, you will learn to understand the human psychology so that you can take the decision and use simple metal tricks for generating revenue. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Sales Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Sales Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The True Value of Understanding the Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 Powerful Tricks of the Trade How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 Review of Key Ideas to Making More Money in Sales Through Psychology A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Level 2 Certificate in Sales Psychology 00:20:00 Final Exam Final Exam- Level 2 Certificate in Sales Psychology 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Dealing with Difficult People: Dealing with Difficult People Online Difficult people defy logic. Some are blissfully unaware of the negative impact they have on those around them, while others appear to derive satisfaction from causing chaos and pushing other people's buttons. In either case, they add unnecessary complexity, strife and worst of all stress. Stress has long been shown in studies to have a long-term negative impact on the brain. Even a few days of stress reduces the effectiveness of neurons in the hippocampus, a key brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with one another), while months of stress can destroy neurons permanently. Stress is a formidable threat to your success; when it becomes uncontrollable, your brain and performance suffer. The majority of workplace stressors are easy to identify. Dealing with difficult people is always stressful. We've all been in situations where we had to interact with difficult people, whether at work, school, or over a business lunch. They do exist in the workplace, and the better you become at dealing with them, the happier you will be at work. Difficult people may take advantage of every opportunity to cause problems, or they may simply use passive resistance to waylay your best efforts to move your agenda forward. While you cannot control others, you can control and improve yourself by doing the following: Recognising your own attitudes and behaviours, creating coping strategies, managing your anger. Through this Dealing with Difficult People course, you'll learn how to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Why choose this Dealing with Difficult People: Dealing with Difficult People from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dealing with Difficult People: Dealing with Difficult People developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dealing with Difficult People: Dealing with Difficult People. Courses Included with This Dealing with Difficult People: Dealing with Difficult People Bundle. Course 01: Dealing with Difficult People Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 5 Report Writing Course Course 04: Communication Skills Course Course 05: Workplace Stress Management Course 06: Anger Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People course] Dealing With Difficult People: Dealing with Difficult People Online. This Dealing With Difficult People: Dealing with Difficult People course consists of 08 modules. Course Curriculum of Dealing with Difficult People: Dealing with Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating with Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing with Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People: Dealing with Difficult People After completing Dealing with Difficult People: Dealing with Difficult People, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Dealing with Difficult People: Dealing with Difficult People After completing the Dealing with Difficult People: Dealing with Difficult People, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Dealing With Difficult People: Dealing with Difficult People Online This Dealing with Difficult People: Dealing with Difficult People course is ideal for: Anyone involved in communication at work. Executive Assistants or Sales Reps Customer Support Agents Requirements Dealing with Difficult People: Dealing with Difficult People Online To enrol in this Dealing with Difficult People Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dealing with Difficult People: Dealing with Difficult People Course. Be energetic and self-motivated to complete our Dealing with Difficult People: Dealing with Difficult People Course. Basic computer Skill is required to complete our Dealing with Difficult People Course. If you want to enrol in our Dealing with Difficult People Course, you must be at least 15 years old. Career path Dealing with Difficult People: Dealing with Difficult People Online
Description: If you are facing some common mental health problems or interested to support someone who does, this Mental Skills Training can help you. It will provide the methods and techniques to not only develop skills such as concentration and positive body language, but also to foster personal characteristics such as self-esteem and positive competitive skills and behaviors. It will help you cope with issues of anxiety, stress low mood and other mild to moderate mental health problems through learning and skill development. So, get this course to learn more about yourself, gain confidence and develop skills in a welcoming, supportive and safe environment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mental Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mental Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module One: Getting Started 00:05:00 Module Two: Bloom's Taxonomy 00:10:00 Module Three: Knowledge 00:15:00 Module Four: Comprehension 00:15:00 Module Five: Application 00:15:00 Module Six: Analysis 00:15:00 Module Seven: Synthesis 00:15:00 Module Eight: Evaluation 00:15:00 Module Nine: Updated Version 00:15:00 Module Ten: Types of Knowledge 00:15:00 Module Eleven: Training 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Mental Skills Training 00:20:00 Final Exam Final Exam- Mental Skills Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Psychology studies the human mind and its functions. The Advanced Diploma in Psychology Level 4 course covers the advanced theories and principles related to human psychology. Have you ever thought why people act differently? Or why different people have different behaviour and thought? Do you know how children psychology develops in various age? Psychology tries to answer these questions. In this course, you will explore these issues. The course introduces you to the multiple theories of psychology, cognitive theory and concepts of developmental psychology. You will learn about the ideas of perception, attention and thinking will also be covered in the course. The course also discusses anxiety, depression, and other emotional disorders and guides you the techniques of treating this 'abnormal behaviour'. In short, the course helps you to gain a crystal clear knowledge about psychology and its prominent theories. Who is the course for? Students who are aware of what Psychology is Students who took a basic level of Psychology in the past Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Perspectives in Psychology Promo Video FREE 00:01:00 What is Psychology 00:08:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:09:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00 Additional Study Materials Additional Study Materials: Advanced Diploma in Psychology Level 4 00:00:00 Mock Exam Mock Exam - Advanced Diploma in Psychology Level 4 00:20:00 Final Exam Final Exam - Advanced Diploma in Psychology Level 4 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Psychological Safety – Building Trust and Openness in Your Team We are delighted to invite you to Psychological Safety, an engaging in-person session designed to help you foster an environment where everyone feels safe to speak up, share ideas, and take interpersonal risks without fear. In this session, you will: Explore the key elements of psychological safety Assess your own trust-building strengths and areas for growth Identify practical actions to help create a psychologically safe environment within your team Led by Gail Zaleski, this workshop offers valuable insights for anyone looking to strengthen team dynamics, enhance collaboration, and build a culture of openness and mutual respect. Session Details: Date: Thursday, 15th May 2025 Time: 10:30 a.m. – 12:00 p.m. Location: In-person Facilitator: Gail Zaleski All employees are welcome and encouraged to attend this valuable development session.
This dynamic programme empowers attendees to enhance their emotional intelligence, forge meaningful connections in every interaction, engage in impactful coaching conversations, and cultivate resilience and psychological safety. Through interactive workshops, compelling discussions, and practical exercises, participants will acquire skills and insights necessary to foster a space for collaboration helping shape an environment of trust and openness in their professional and personal spaces
Mastering Psychology: Diploma in Mastering Psychology Are you keen to expand on your knowledge of Mastering Psychology? To provide psychological understanding, explaining, and predicting many aspects of human activity are exclusive Mastering Psychology course is ready for you. This Diploma in Mastering Psychology course is designed to help you comprehend the fundamental ideas of psychology. In addition, the Diploma in Mastering Psychology course teaches consciousness, developmental psychology, social psychology, perception, and conduct. Furthermore, this Mastering Psychology certification helps in understanding many sorts of Psychological Disorders. This Mastering Psychology course will provide you with a thorough grasp of Therapy and Counselling. Enrol this Mastering Psychology course to boost your understanding of Psychology! Learning Outcome of Mastering Psychology Course After completing this Mastering Psychology Course, learner will learn about: The concepts of psychology and its biological behaviour from this Mastering Psychology Course. This Mastering Psychology Course teaches the sensation, perception and consciousness. You will know about intelligence, memory, emotions and motivation from this Mastering Psychology Course. Mastering Psychology Course explains how to develop psychology, personality and persuasion. Psychological disorders and its therapy is also a learning part of this Mastering Psychology Course. Special Offers of this Mastering Psychology: Diploma in Mastering Psychology Course This Mastering Psychology: Diploma in Mastering Psychology Course includes a FREE PDF Certificate Lifetime access to this Mastering Psychology: Diploma in Mastering Psychology Course Instant access to this Mastering Psychology: Diploma in Mastering Psychology Course Get FREE Tutor Support to this Mastering Psychology: Diploma in Mastering Psychology Course Mastering Psychology: Diploma in Mastering Psychology The Mastering Psychology: Diploma in Mastering Psychology course is expertly crafted to provide you with a deep understanding of the core principles of psychology. Through the Mastering Psychology: Diploma in Mastering Psychology course, you will explore topics like consciousness, developmental psychology, social psychology, perception, and behavior. This comprehensive Mastering Psychology: Diploma in Mastering Psychology program also equips you with the knowledge of various psychological disorders and their treatments. Additionally, you’ll gain valuable insights into therapy and counseling techniques, making this Mastering Psychology: Diploma in Mastering Psychology course a crucial step toward mastering the field of psychology Who is this course for? Mastering Psychology: Diploma in Mastering Psychology This Diploma in Mastering Psychology course is ideal for those interested in studying people and their behaviour. Requirements Mastering Psychology: Diploma in Mastering Psychology To enrol in this Mastering Psychology: Diploma in Mastering Psychology Course, students must fulfil the following requirements. To join in our Mastering Psychology: Diploma in Mastering Psychology Course, you must have a strong command of the English language. To successfully complete our Mastering Psychology: Diploma in Mastering Psychology Course, you must be vivacious and self driven. To complete our Mastering Psychology: Diploma in Mastering Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Course. Career path Mastering Psychology: Diploma in Mastering Psychology Different types of psychologists, counsellors or relevant job sectors will open for this Mastering Psychology certificate holder.