1589 Project Manager courses delivered Online

This course will teach you various methods and techniques to conduct and design quality training programmes in organisations. You will learn the most recent methods, trends, and best practices in training to train and upskill the people of your own team. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know how to make your trainees feel comfortable before the class Master the art of starting with an amazing opening statement Know how to set boundaries and expectations Understand how to build credibility and rapport Discover how adults learn and what motivates adult learners Learn how to design, prepare, and deliver training sessions effectively and efficiently Develop effective communications skills to interact with the audience Know how to keep your audience engaged and hooked Understand how to use effective body language and tone Learn tactics to deal with fussy and difficult people Know how to answer questions and manage distractions Learn how to determine the necessity and appropriateness of a training program Understand the basics of training programs for organizations Identify the difference between training, education, and development Master the art of preparing an irresistible training program Train The Trainer Advanced Training Course - Level 5 Overview If you are a manager, supervisor, or business professional responsible for providing in-house training within any organisation, this train the trainer advanced training course will help you improve your presenting and communication skills to become a more confident trainer. This course will equip you with the essential knowledge to generate more credibility and rapport with the students. You will learn how to make your students feel at ease before the lesson and how to make a powerful opening remark. This course will assist you in keeping your trainees interested and involved in your training sessions, as well as help them to follow along and ensure that they grasp the information placed before them. You will also learn how to use effective body language and tone, answer questions, manage distractions and ensure individual success. Finally, you will learn ways to design effective and irresistible training and manage trainee assessment. Upon successful completion of this train the trainer advanced training course, you will be able to conduct effective training sessions that will bring out the best performance and feedback from your trainees. Who should take this course? This train the trainer advanced training course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Aspiring Trainers Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. This course can be taken by anyone interested in establishing training programmes for clients or learners, acquiring strategies for engaging students in their classes, or discovering ways to make the workplace enjoyable and exciting. Entry Requirements There are no academic entry requirements for this train the trainer advanced training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer advanced training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Start with an Amazing Opener Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Open Convincingly Assessment Open Convincingly Assessment Practice Open Convincingly Assessment Train The Trainer - All Levels (Part 2) Introduction Introduction to Teach Effectively Keep Them Engaged Keep Them Engaged Intro The 4 Learning Styles Ask Recall Questions Ask Relevance Questions Ask Expert Questions Ask Questions Activity Give Targeted Directionals Use the Agree and See If You're Right Help Them Follow Along Refer to Hooks Use the Buddy System Work the Room Ensure They Understand Ensure They Understand Introduction Use Etch-a-Sketch Effectively Use Visual Aids Correctly Give Benchmark Checks - Part 1 Give Benchmark Checks - Part 2 Use Effective Body Language and Tone Convince with Your Voice - Part 1 Convince with Your Voice - Part 2 Command With Your Body Show Genuine Enthusiasm Train The Trainer - All Levels (Part 3) Answer Any Question Answer Any Question Intro Invite Questions Paraphrase the Question Handle the Question - Part 1 Handle the Question - Part 2 Conclude the Question Manage Distractions Manage Distractions Intro Stop Interruptions Stop Interruptions Activity Feedback Handle Negativity Handle Negativity Activity Feedback Manage Inattention Show it was Worthwhile Administer an End of Day Review Remind Them What They Got Address Outstanding Questions Ensure Individual Success Ensure Individual Success Intro Tutor Benchmark Candidates Assign an Independent Assessment Part with Warm Words Manage Trainees Assessment Manage Trainees Assessment Practice Manage Trainees Assessment Prepare an Irresistible Training Update Your Lesson Plans and Practice Your Scripts Prepare the Day of Training Supplementary Resources Supplementary Resources - Train The Trainer Advanced Training Course - Level 5 Assessment Assessment - Train The Trainer Advanced Training Course - Level 5 Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing With Difficult People Training course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for Dealing With Difficult People Training. By the end of the Dealing With Difficult People Training course, you will be able to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Learning Outcomes After completing this Dealing With Difficult People Training course, the learner will be able to: Identify difficult people and their difficult behaviour. Know how to communicate with difficult people. Know how to deal with bosses who drive you barmy. Recognise seven classically difficult types. Know how to deal with impossible people. Identify the temper tantrum type. Why Choose Dealing With Difficult People Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dealing With Difficult People Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Dealing With Difficult People Training course. ***Dealing With Dealing With Difficult People Training Bundle Course Course 01: Dealing With Difficult People Training Course 02: Level 7 Diploma in Operations Management Course 03: Level 5 Health and Safety at Work Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 5 Report Writing Course Course 06: Communication Skills Course Course 07: Workplace Stress Management Course 08: Anger Management ***Other Benefits of Dealing With Difficult People Training Training Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Dealing With Difficult People Training course ] Course Curriculum Of Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type >>----------------<< Assessment Method After completing each module of the Dealing With Difficult People Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Dealing With Difficult People Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Dealing With Difficult People Training course is ideal for executives, managers, supervisors, team leaders, project managers, and anyone else who has been affected by negativity in the workplace caused by a difficult person. Requirements There are no specific requirements for this Dealing With Difficult People Training course because it does not require any advanced knowledge or skills. Career path The Dealing With Difficult People course is meant to prepare you for the job of your dreams, an advancement at work, or to become self-employed and establish your own business. Certificates Certificate of completion Digital certificate - Included

Through this course, we will equip you with the knowledge and skills to understand the role of group management, group structure and process, individual roles in groups, team building, and team dynamics. Discover the different types of group management and their unique characteristics, explore the intricacies of team building and its dynamics, and understand the various types and effectiveness of teams. After the successful completion of the course, you will be able to learn about the following, Understand the role of group management and its different types. Explain the group structure and process. Elaborate on the role of individuals in groups. Explore team building and its dynamics. Understand the types and effectiveness of teams. Through this course, we will equip you with the knowledge and skills to understand the role of group management, group structure and process, individual roles in groups, team building, and team dynamics. Discover the different types of group management and their unique characteristics, explore the intricacies of team building and its dynamics, and understand the various types and effectiveness of teams. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Dynamics of Teams and Groups in an Organisation Self-paced pre-recorded learning content on this topic. Dynamics of Teams and Groups in an Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Managers and Supervisors Human Resources Professionals Project Managers Team Leaders Small Business Owners Consultants Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: Here you go the next/another part after Microsoft Project 2016 for Beginners. This Microsoft Project 2016 Advanced is the ultimate next step designed for anyone who has completed the Microsoft Project 2016 beginner course, or experienced project managers ready to take their next project skills to the next level. By taking this Microsoft Project 2016 Advanced you will get comfortable on managing the project environment, working within task structures, generating views, and creating reports and much more. So, become an expert at Microsoft Project 2016 with this advanced course. Learning Outcomes: How to link projects, create and use resource pools, and baseline a project Working with custom fields, changing project options and extending projects with apps Change task list, create network diagram, manage critical path, use lag and lead, update project work, and analyze earned value Four different ways to generate project views including: using view commands, existing views, creating custom views, and formatting and sharing the timeline view Utilize existing, create custom and export visual reports Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Managing the Project Environment Link Projects 01:00:00 Create and Use Resource Pools 01:30:00 Baseline a Project 00:00:00 Work with Custom Fields 01:30:00 Change Project Options 01:30:00 Extend Project with Apps 00:30:00 Managing Task Structures Change a Task List 01:30:00 Create a Network Diagram 00:45:00 Manage the Critical Path 00:15:00 Use Lag and Lead 00:30:00 Update Project Work 00:45:00 Analyze Earned Value 01:00:00 Generating Project Views Use View Commands 01:00:00 Use Existing Views 00:15:00 Create Custom Views 01:30:00 Format and Share the Timeline View 00:45:00 Producing Project Reports Use Existing Reports 00:30:00 Create Custom Reports 01:30:00 Export Visual Reports 01:00:00 Activities Activities - Microsoft Project 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Project 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Project 2016 Advanced 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Learn the essential site management and security technique from this Site Management Safety Training course and ensure the best and safest working environment for your team. This course will assist you to maintain all the regulation of site management and boost your productivity in no time. The Site Management Safety Training course is one of the most demanding course about site management. You'll get to know abut the skills you need to have to work in the construction sector. You'll learn the rules and regulations of site management, best practices and safety measures. This course will strengthen your basics and enhance your understanding about site management. The interactive and easily understandable lessons will teach you site management techniques effectively. Please Note: This Site Management Safety Training Course isn't endorsed or related to CITB. Therefore, the certificate issued after the successful completion of the course won't be recognised by CITB. Learning outcomes Learn about the principles of site management Know about the safety procedures and its importance in site management Ensure the safety of the staffs while working in a site Be able to assess risk Familiarise with risk management procedures Be able to mitigate risks when working with electricity and scaffolding Learn about the safety in excavation areas and confined spaces Who Is This Course For? Anyone interested in learning site management most efficiently can take this Site Management Safety Training course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Site Management Safety Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Site Managers Property Supervisors Project Managers Site Instructors Security Professionals Site Supervisors Site Management Safety Training Module 01: Health and Safety at Work 00:22:00 Module 02: Site Set-Up 00:34:00 Module 03: Construction Design and Management (CDM) Regulations 00:17:00 Module 04: Risk Identification, Assessment and Management 00:31:00 Module 05: Behavioural Safety 00:22:00 Module 06: Management of Occupational Health 00:34:00 Module 07: Electricity 00:31:00 Module 08: Working at Height 00:29:00 Module 09: Scaffolding 00:21:00 Module 10: Excavations and Confined Space 00:37:00 Module 11: Demolition 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. After the successful completion of the course, you will be able to learn about the following, Understand the nature and role of the Organisational Structure. Explain different models of Organisational Structure. Explore Organisational Structure's Determinants. Understand elements of Organisational Structure. Explore Types of Organisational Structure. Understand the Nature of Employees' Relationships. Our comprehensive short course will equip you with the knowledge and skills to understand the nature and role of organizational structure, explore different models of organizational structure, and understand the determinants and elements of organizational structure. Discover the types of organizational structure and gain a deep understanding of the nature of employee relationships within an organization. Enroll now and take the first step towards becoming a master of organizational structure. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Structure Self-paced pre-recorded learning content on this topic. Understanding Organisational Structure Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Owners Managers and Supervisors Human Resources Professionals Organizational Development Practitioners Management Consultants Project Managers Team Leaders Operations Managers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Unlock your leadership potential and become a decision-making expert with our comprehensive course! Learn the fundamentals of leadership and its various dimensions, while exploring the different theories of leadership that have shaped history. Delve into the intricacies of decision-making and its various models, as you discover the types of decision-making and techniques utilized by successful leaders. With our expert guidance, you'll be equipped with the tools and knowledge to make effective decisions that drive success in both your personal and professional life. After the successful completion of the course, you will be able to learn about the following, Understand leadership and its dimensions. Explain different theories of leadership. Explore decision-making and models of decision-making. Explore types of decision-making. Understand different decision-making techniques. Unlock your leadership potential and become a decision-making expert with our comprehensive course! Learn the fundamentals of leadership and its various dimensions, while exploring the different theories of leadership that have shaped history. Delve into the intricacies of decision-making and its various models, as you discover the types of decision-making and techniques utilized by successful leaders. With our expert guidance, you'll be equipped with the tools and knowledge to make effective decisions that drive success in both your personal and professional life. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Leadership Processes Self-paced pre-recorded learning content on this topic. Understanding Leadership Processes Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business professionals and executives Managers and team leaders Entrepreneurs and startup founders Human resource professionals Project managers Politicians and government officials Military personnel and officers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Unleash Your Project Meeting Potential Project managers spend a significant amount of time leading meetings but rarely leverage these valuable opportunities to their full potential. Instead, meetings provide the greatest source of anxiety, frustration and stress. Meetings fail to produce optimal results; participants feel that their time isn't valued; and project managers often miss opportunities to advance initiatives or demonstrate skills in leadership and communication. High-functioning meetings drive value, build collaborative relationships, and successfully move organizational priorities forward. As project managers, we need to take accountability for maximizing these opportunities to achieve successful outcomes and meet the needs of our stakeholders. In this session, we'll focus on key activities, a practical methodology, and best practices that you can adopt to consistently and skillfully plan, lead and follow up on effective meetings. You'll walk away with actionable steps that they can be implemented immediately to unleash your own meeting potential.b What You Will Learn: A mindset shift around how you think about and approach meetings to strengthen key skills, build collaborative relationships, and be recognized for your leadership Standardized methodology to consistently plan, lead and follow up on high-functioning, effective meetings for all of your projects Highly actionable steps and best practices that you can implement right away and set yourself up for success

Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.

This course will teach you the key aspects of leadership, communication, and team-building. This course is suitable for anyone who wants to become a better manager, supervisor, or leader and advance their career prospects.