Microsoft Project Blue Belt® 2013: Virtual In-House Training This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2013 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. What you Will Learn You'll learn how to: Identify the project's life cycle Understand the Enterprise Project Management (EPM) environment Apply the basic project management principles to selecting, initiating, planning, executing, monitoring and controlling, and closing your Project 2013 schedules Take advantage of new features Explain Project Server 2013 views and project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Efficiently update your schedule Take advantage of the standard reports, custom views, and visual reports for your projects Take a brief look at the Business Intelligence potential Efficiently and effectively manage your project(s) and programs Work comfortably within Project Server 2013 or Project Online Getting Started with Microsoft® Project Server 2013 Describing the EPM context Discovering Project Server 2013 and Project Online Differentiating the users of Project Server 2013 Working with Project Professional 2013 and Project Server 2013 Recognizing the Life Cycle within EPM Projects and Portfolio Management Portfolio management and governance Originating new initiatives within EPTs and workflows Prioritizing initiatives, analyzing scenarios, optimizing, and selecting the portfolio Initiating Projects Initiating processes with Project Professional, SharePoint lists, Enterprise Projects, and Resource Plans Importing projects and managing project owner and permissions Planning Projects - Scope and Schedule Management Planning context and framework Scheduling in PWA Using the Deliverables feature Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Resolving resource overallocation Planning Projects - Cost Components, Baseline, and Consolidated Schedules Developing components of the Cost Management Planning processes Working with the baseline in projects and programs or master schedules Improving the Collaboration in the Project Sites Creating the Project Sites Developing components of the Risk Management Plan and Issues Tracking Linking planning documents Additional apps and customization Executing Projects Understanding executing processes Managing resources using Build Team and other features Working with timesheets Reporting administrative time Configuring personal settings Monitoring and Controlling Projects - Tracking Task and Project Progress Understanding the Monitoring and Controlling processes Task progress and updates in PWA including considerations for different tracking methods Task progress and updates in Project Professional 2013 Monitor and Control Projects - Measuring Performance and Reporting Progress Understanding status reports Reviewing performance metrics and progress reports Taking advantage of preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process
Project Management: Project Management Course Online Unlock the Power of Project Management: Project Management Course: Enrol Now! Project management professionals are required at all levels in both the private and public sectors. Project Management: Project Management Course is a sector that focuses on the planning, implementation, and supervision of critical projects that are at the heart of the modern business. Project Managers ensure that all predetermined objectives are met, on time and within budget, from simple operational adjustments to massive restructuring efforts. The demand for talented project managers continues to grow globally, as it is a position of significant responsibility. The Project Management: Project Management Course will introduce you to both fundamental and cutting-edge project management: project management concepts. Throughout seventeen engaging modules, you will learn about project tools, techniques, and standards, as well as what is used in your organization. This Project Management: Project Management Course will help those new to project management: project management lead and contribute to projects more effectively. Defining a project, planning a project, managing project quality and risk, managing project scope, managing project time, managing project communication, and managing global projects are some highlights of the course. Main Course: Level 7 Project Management Free Courses Course 01: Level 7 Construction Management Course 02: Property Management Special Offers of this Project Management: Project Management Course: This Project Management: Project Management Course includes a FREE PDF Certificate. Lifetime access to this Project Management: Project Management Course Instant access to this Project Management: Project Management Course 24/7 Support Available to this Project Management: Project Management Course [ Note: Free PDF certificate as soon as completing the Project Management: Project Management Course] Project Management: Project Management Course Online This Project Management: Project Management Course consists of 17 modules. Course Curriculum of Project Management: Project Management Course Module 01: Overview of Project Management Module 02: Project Lifecycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Conflict Management Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Project Management: Project Management Course After completing Project Management: Project Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Project Management: Project Management Course After completing the Project Management: Project Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Project Management: Project Management Course Online This Project Management: Project Management Course is ideal for project managers and owners who wish to improve their skills and abilities. Professionals looking to upgrade their efficiency and productivity can also benefit from this course. Requirements Project Management: Project Management Course Online To enrol in this Project Management: Project Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Project Management: Project Management Course. Be energetic and self-motivated to complete our Project Management: Project Management Course. Basic computer Skill is required to complete our Project Management: Project Management Course. If you want to enrol in our Project Management: Project Management Course you must be at least 15 years old. Career path Project Management: Project Management Course Online Project Management: Project Management Course carries wide and diverse career choices, which include: Project Assistant Project Management Support Project Analyst Project Coordinator
Microsoft Project Orange Belt® 2013: Virtual In-House Training This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's PMBOK® Guide and the Practice Standard for Scheduling. What you Will Learn You'll learn how to: Understand what's new in Project 2013 Explain where Project 2013 fits in the Microsoft® EPM solution Initialize Project 2013 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Introductions Course structure Course goals and objectives Enterprise Project Management Concepts and Framework Getting Started with Project 2013 Project 2013: What's New and General Overview Setting Up a New Project Schedule (templates, options, save, etc.) Setting the Project Calendar Entering Tasks The Planning Processes Importing Tasks (Word, Excel, SharePoint) Synchronizing with SharePoint Tasks List Creating and managing the WBS (include tasks, manually scheduled tasks, summary tasks and milestones, as well as custom WBS coding) Entering Estimates Tendencies in Estimating The Rolling Wave Approach Entering Duration and Work Estimates Types of Tasks Entering Dependencies The Principle of Dynamic Scheduling Choosing the Right Type of Dependency Entering Dependencies in Project 2013 Different Applications of Dependencies Entering Deadlines, Constraints, and Task Calendars Use of Deadlines and Constraints Entering Deadlines and Constraints in Project 2013 Entering Resources and Costs Types of Resources Entering Resources in Project 2013 Calendars and Resources Entering Costs in Project 2013 Entering Assignments Assignments in a Schedule Assignments and Task Types Entering Assignments in Project 2013 Assignments, Budgets, and Costs Optimizing the Schedule The Critical Path Method and the Resource Critical Path Resource Leveling Optimizing Time, Cost, and Resources in Project 2013 Updating the Schedule The Baseline Updating Strategies and Situations Prepare the Status and Forecast Report in Project 2013 Reporting Using Reports Using Visual Reports Formatting and Printing in Project 2013 Customizing Fields in Project 2013 Earned Value Management (EVM) Overview of EVM Applying EVM with Project 2013 Evaluating the Project Evaluating the Project Performance Project Benefits and Results Templates for Future Projects Summary Tools and Checklist Best Practices Checklist Consolidated Schedules Creating Consolidated Schedules Using a Resource Pool Links across Projects Solving common problems Analyzing the Critical Path across Projects
Evolving Project Management to Build Thriving Organisations Everything around us is changing. The workplace, the tools we use, expectations of our stakeholders, and the demands of our customers. These changes are bringing about a revolution in how work happens, and as program professionals, we need to evolve our ways of working to build thriving organizations. At the center of this world are seamless and timely communication, a purposeful collaboration that breeds innovation, and agility that enables our organizations to adapt and be nimble. And at the center of that, is you. Understanding the demands of the current work environment and how you can position yourself to excel Leadership hacks to make you the best role model and drive your own improvement Communication techniques and examples for building lasting engagement and relationships across teams and organizations A secret trick that might mean you never need another status meeting, ever again....
PRINCE2 : PRINCE2® foundation Do you want to equip your knowledge with a solid foundation in PRINCE2? If so, then you choose our PRINCE2® foundation certification training as your perfect guide. PRINCE2® foundation certification training provides a comprehensive introduction to the PRINCE2 project management methodology. In this PRINCE2® foundation certification training, participants learn key principles, processes, and themes. Also, this PRINCE2® Foundation certification training helps you prepare for the PRINCE2 Foundation exam. Moreover, the PRINCE2® foundation certification training course covers project initiation, planning, execution, monitoring, and closure. By enrolling in our PRINCE2® foundation certification training, you can gain the knowledge and skills needed to apply PRINCE2 principles effectively in project management environments. PRINCE2 : PRINCE2® foundation Course Curriculum of PRINCE2 Foundation Certification Course Lecture 01: Introduction to PRINCE2® Lesson-1 What is PRINCE2®? An overview of the PRINCE2® methodology Lesson-2 An introduction to important PRINCE2® principles, themes, and processes Lesson-3 Understanding PRINCE2® 's Role in Effective Project Management Lecture 02: PRINCE2® Principles Lesson-1 A thorough examination of the seven PRINCE2® principles. Lesson-2 The use of ideas such as continuous business justification, learning from experience, and managing by stages Lesson-3 Examples and case studies to reinforce comprehension of the PRINCE2® principles Lecture 03: PRINCE2® themes Lesson-1 Overview of the seven PRINCE2® topics, including the business case, organisation, quality, and risk. Lesson-2 Understanding how themes are included throughout the project's lifetime Lesson-3 Discussion of best practices and strategies for tackling themes in PRINCE2® projects Lecture 04: PRINCE2® processes Lesson-1 Examining the seven PRINCE2® processes, from starting up a project to closing a project. Lesson-2 Understanding how processes move and interact in a PRINCE2® project. Lesson-3 Simulation activities to reinforce knowledge of PRINCE2® processes Lecture 05: Tailoring PRINCE2® for Projects Lesson-1 Techniques for customising PRINCE2® to fit varied project settings and needs Lesson-2 Understanding the importance of customising PRINCE2® principles, processes, and themes for project success. Lesson-3 Case studies and examples of effective PRINCE2® adaptation in different industries and project situations. Lecture 06: Preparing for the PRINCE2® Foundation Exam Lesson-1 Guidelines for the structure and format of the PRINCE2® Foundation exam Lesson-2 Review essential ideas, principles, themes, and processes for test preparation. Lesson-3The common types of mock questions and quizzes you will face for the PRINCE2® Foundation certification exam. Who is this course for? PRINCE2 : PRINCE2® foundation Training The PRINCE2: PRINCE2® foundation training is intended to serve a broad spectrum of learners who are keen to improve their proficiency with PRINCE2. Career path PRINCE2 : PRINCE2® foundation Training After completing the PRINCE2: PRINCE2® foundation training, you may be able to pursue interesting job options in a variety of PRINCE2-related sectors.
Learn essential project management skills 100% online. Gain important knowledge, get your professional certificate and advance your career in days. This project management skills for a manager course is designed to provide learners with all the essential insights of project management. This course will give you a clear understanding of the project management industry. Enhance your project management skills to take your career to the next level. Learn with an industry expert and build a solid foundation and learn the core concepts of project management to rule this industry and become a successful project manager in days. This comprehensive easy-going course intends to help you by providing trendy and contemporary project management strategies so that you can create a master appearance in the world of project management. Not only that, but this CPD accredited course offers a certificate of completion as proof of your expertise in this field, and you can show off your certificate in your Linkedin profile and your resume to impress employers and improve your skills in project management. This course will be a stepping stone to your career success equipping you with the necessary skills of management.
The course will cover several topics related to project management, including project execution strategies, the four P's of project strategy execution, project execution steps, organization breakdown structure (OBS), project organizational charts, project stakeholders, RACI, RACI matrices, RACI guidelines, role confusion in RACI Matrix, statement of work (SOW) in project management, usage, and the components of a statement of work in project management. By the end of the course, students should be able to understand and apply these concepts effectively in managing projects. This course provides a comprehensive understanding of project management, focusing on project execution strategies, steps, and organizational structures. Participants will learn about the four P's of project strategy execution, the organization breakdown structure, and project organizational charts. The course also covers project stakeholders, RACI matrices and guidelines, and the statement of work in project management, including its usage and components. By the end of the course, students will have gained knowledge of these essential project management concepts and be able to apply them effectively in managing projects. The course will provide practical examples and case studies to enhance learners' understanding of the material. Following main topics will be discuss in this course; Project Execution Strategies: Four P's of Project Strategy Execution, Project Execution Steps. Organization Breakdown Structure (OBS) as a Function of Project ManagementMeasures and Steps of OBS, Types of OBS, Project Organizational Charts. Project Stakeholders: Identification of Project Stakeholders, Role of Stakeholders in Project Management, Strategies to Manage Stakeholders. RACITypes of RACI, RACI Matrices, RACI Guidelines, Role Confusion in RACI Matrix. Statement of Work (SOW) in Project Management: Usage of SOW, Components of SOW, Importance of SOW in Project Management. This course provides a comprehensive understanding of project management, focusing on project execution strategies, steps, and organizational structures. Participants will learn about the four P's of project strategy execution, the organization breakdown structure, and project organizational charts. The course also covers project stakeholders, RACI matrices and guidelines, and the statement of work in project management, including its usage and components. By the end of the course, students will have gained knowledge of these essential project management concepts and be able to apply them effectively in managing projects. The course will provide practical examples and case studies to enhance learners' understanding of the material. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Execution Strategies Self-paced pre-recorded learning content on this topic. Project Execution Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
AgilePM® Practitioner: In-House Training This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps
Earned Value Management: On-Demand: On-Demand Earned Value Management (EVM) incorporates a set of proven practices appropriate for project or program management methodologies. These include integration of program scope, schedule, and cost objectives, establishment of a baseline plan for accomplishment of program objectives and use of earned value techniques for performance measurement during the execution of a program. Earned Value Management (EVM) incorporates a set of proven practices appropriate for project or program management methodologies. These include integration of program scope, schedule, and cost objectives, establishment of a baseline plan for accomplishment of program objectives and use of earned value techniques for performance measurement during the execution of a program. EVM provides a solid platform for risk identification, corrective actions, and management re-planning as may be required over the life of a project or program. The course emphasis is on the latest EVM principles and concepts in accordance with changes and guidelines for Earned Value Management in The Guide to the Project Management Body of Knowledge (PMBOK® Guide) and The Practice Standard for Earned Value Management published by the Project Management Institute. What you Will Learn You'll learn how to: Develop a project baseline, using an effective WBS Record actual project performance Calculate EVM measures Evaluate project performance based on EVM measures Respond to project variances Integrate EVM and risk management Determine how EVM will add value to your organization Develop an EVM implementation plan for your organization Getting Started Introductions Course structure Course goals and objectives Expectations Foundation Concepts Introduction to Earned Value Management (EVM) Benefits of EVM EVM Process Overview Applications of EVM Creating a Work Breakdown Structure Reviewing WBS concepts Reviewing WBS development process (decomposition) Using a WBS to support EVM Building a Project Baseline Defining a project baseline Developing a project baseline Using a project baseline Recording Actuals Recording actuals overview Collecting data for actual project performance Determining earned value - various methods EVM Performance Measures Using current status measures Using forecasting measures Analyzing EVM measures EVM and Risk Management Integrating EVM and Risk Management Using EVM measures in the risk register Exploring how EVM can facilitate reserves management Drawing down contingency reserves Responding to Variances Introduction to variances Process for responding to variances Response options Reporting Project Performance EVM reporting overview Meeting EVM reporting needs Addressing EVM reporting challenges Implementing an EVMS Defining EVMS requirements EVM for Agile projects Tailoring the EVMS Summary and Next Steps Review of content Review of objectives / expectations Personal action plan
A project manager is responsible for driving the whole project towards its goals. However, without the right skills, they can never reach the desired destination. Learn the skills that can help you lead projects with expertise from our exclusive Project Management: Beyond the Basics course. This course will train you in project management from the basics. In this comprehensive course, you will learn the key principles of project management. The course will explain the project lifecycle in detail. Then you will get introduced to the strategies for effective planning and scheduling. Further in the course, you will develop the skills required for HR management, performance management, and talent management. In addition, you will acquire the ability to manage procurement and purchasing. The modules will also include valuable information on how to manage risks and conflicts. This is the perfect opportunity to build your skills and start climbing the career ladder. So join now! Key Learnings Learn the core concepts of project management Enrich your knowledge of the stages of the project lifecycle Know the techniques for effective planning and scheduling Build your expertise in HR management, performance management, and talent management Get detailed information on business resilience and crisis management Grasp expertise in handling risks Why Choose to Study the Project Management: Beyond the Basics Course with Janets: Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificationâ Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and the same for PDF and printed transcripts. Who Is This Course For: The Project Management: Beyond the Basics course is for those who have little to no knowledge about project management. This course is an excellent opportunity for future project managers to build their skills in this area. Career Path Training offered by the Project Management: Beyond the Basics course could potentially benefit a range of roles, but would particularly enhance careers in Project Managers Supervisors Directors Course Content Module 01: Introduction to Project Management Introduction to Project Management 00:17:00 Module 02: PMBOK and PMI PMBOK and PMI 00:15:00 Module 03: Global Project Management Global Project Management 00:40:00 Module 04: Project Life Cycle Project Life Cycle 00:30:00 Module 05: Time Management Time Management 00:41:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 08: Human Resource Management Introduction to Project Management 00:17:00 Module 09: Performance Management Performance Management 00:19:00 Module 10: Talent Management Talent Management 00:19:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:29:00 Module 12: Managing Resources Managing Resources 00:19:00 Module 13: Change Management Change Management 00:24:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:18:00 Module 15: Conflict Management Conflict Management 00:15:00 Module 16: Stress Management Stress Management 00:17:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:22:00 Module 19: Risk Management Risk Management 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.