Manage Expectations Before They Manage You! Manage Expectations Before They Manage You! The first rule of managing expectations is to know what they are. Since many expectations are unvoiced (and sometimes not even known by those with the expectations!) the project manager may find that the otherwise successful results of a project fail because someone's expectations were not met. This session presents techniques for exposing and managing those unvoiced and deadly expectations. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Building Hyper Performance Scrum Teams: Using Crew Resource Management Techniques from Aviation Have you ever been part of an organization or team where leaders failed to accept input from junior team members and a project or initiative failed? Now imagine being part of a team flying an aircraft where either failing to share information or not acting on critical information in a decisive manner can cause the aircraft you're in to crash. In the Flight Decks of today's aircraft, open communication and the ability to respectfully question authority are essential cognitive and interpersonal skills every crew member must learn so as a team they can mitigate the unforgiving risks inherent in their complex environment. Thirty years ago flight deck culture was entrenched in hierarchical command and control management. This is very similar to the legacy of waterfall command and control leadership styles that is impeding agile transformations around the globe. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Practical Application of Advanced Analysis Tools to Improve Project Success The Practical Application of Advanced Analysis Tools to Improve Project Success Advanced analysis techniques are often presented in such a way that they are not only confusing but don't seem applicable or worth the time. Unfortunately, because of a lack of understanding of when and how to apply various quality and statistical tools, these tools are underutilized or completely disregarded. The result is missed opportunities for real improvement. This presentation will introduce basic yet powerful tools which can help a project team better understand the drivers to customer satisfaction and other important metrics of the business. If a project manager wants to take the next step in terms of knowledge and skill set enhancement, they need to learn about and apply advanced analysis techniques to tackle the toughest problems. It's that simple. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Need for Metrics - Measuring the Ongoing Value of a Project Establishing metrics that measure the project´s value, both during execution and at the end of the project, is critical. Also, the true value of the project may not be known until well after the project has been completed. Executives, clients and stakeholders today are re-thinking the definition of project success. While time and cost considerations are still important, emphasis must also be placed upon the value that the project will deliver. Establishing metrics that measure the project's value, both during execution and upon completion, is critical. The true value of the project may not be known until well after the project has been completed. Each value metric is project-specific and requires different value attributes as selected by the project manager, client, and stakeholders, at the onset of the project. Bear in mind, it is possible that agreement on the value metric(s) may not be reached. In such cases, different value metrics may be required for each individual dashboard audiences. In the near future, each project team will have a specialist assigned with expertise in dashboard design. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
The Need for Metrics - Measuring the Ongoing Value of a Project Establishing metrics that measure the project´s value, both during execution and at the end of the project, is critical. Also, the true value of the project may not be known until well after the project has been completed. Executives, clients and stakeholders today are re-thinking the definition of project success. While time and cost considerations are still important, emphasis must also be placed upon the value that the project will deliver. Establishing metrics that measure the project's value, both during execution and upon completion, is critical. The true value of the project may not be known until well after the project has been completed. Each value metric is project-specific and requires different value attributes as selected by the project manager, client, and stakeholders, at the onset of the project. Bear in mind, it is possible that agreement on the value metric(s) may not be reached. In such cases, different value metrics may be required for each individual dashboard audiences. In the near future, each project team will have a specialist assigned with expertise in dashboard design. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
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Overview This comprehensive course on Performance Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Performance Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Performance Management. It is available to all students, of all academic backgrounds. Requirements Our Performance Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 24 lectures • 04:36:00 total length •Introduction & Course Map: 00:06:00 •Performance Management: 00:11:00 •Strategy Execution: 00:09:00 •Performance & Strategy Framework: 00:16:00 •Balanced Scorecard: 00:15:00 •Employee Performance: 00:10:00 •KPIs Introduction: 00:15:00 •KPIs Selection: 00:17:00 •KPIs Quality: 00:24:00 •KPIs Forms & Types: 00:26:00 •KPIs Polarity, Status, & Documentation: 00:19:00 •Target Setting: 00:11:00 •Target Setting Methods & Example: 00:10:00 •Reporting Introduction: 00:09:00 •Reports Design: 00:05:00 •Reporting Process: 00:08:00 •Review Meeting: 00:04:00 •Reporting IT System: 00:14:00 •Kippy.cloud System: 00:21:00 •Cash & Non-Cash Rewards: 00:10:00 •Kaizen Reward Program: 00:09:00 •Terminology: 00:02:00 •Conclusion & Thank you: 00:05:00 •Assignment - Performance Management: 00:00:00