11239 Professional Skills courses

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Politics & Democracy. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Politics & Democracy course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Politics & Democracy course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Politics & Democracy online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Politics & Democracy Module 01: Introduction to Politics Module 02: Democracy and Participation Module 03: Elections and Referendums Module 04: Political Parties Module 05: Pressure Groups Module 06: The European Union Module 07: The Nature and Sources of The British Constitution Module 08: Parliament Module 09: The Prime Minister and Cabinet Module 10: The Judiciary Module 11: Devolution Module 12: Liberalism Module 13: Conservatism Module 14: Socialism Module 15: Nationalism Module 16: Feminism Module 17: Multiculturalism Module 18: Anarchism Module 19: Ecologism Module 20: The Constitutional Framework of US Government Module 21: The Legislative Branch of Government: Congress Module 22: The Executive Branch of Government: President Module 23: The Judicial Branch of Government Module 24: The Electoral Process and Direct Democracy Module 25: Comparative Approaches Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Politics & Democracy course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Politics & Democracy course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Politics & Democracy course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Oven Cleaning course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Oven Cleaning. Our course starts with the basics of Oven Cleaning and gradually progresses towards advanced topics. Therefore, each lesson of this Oven Cleaning is intuitive and easy to understand. So, stand out in the job market by completing the Oven Cleaning course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Oven Cleaning course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Introduction to Oven Module 02: Introduction to Industrial Oven/ Furnace Module 03: The Importance of Oven Cleaning Module 04: Kitchen Oven Cleaning Process Module 05: Commercial Oven Cleaning Process Module 06: Green Oven Cleaning Module 07: Starting Your Own Oven Cleaning Service Module 08: Safety, Compliance and Requirements CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Oven Cleaning course. Requirements To enrol in this Oven Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Oven Cleaning. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

SENCO - Special Educational Needs Coordination course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in SENCO - Special Educational Needs Coordination. Our course starts with the basics of SENCO - Special Educational Needs Coordination and gradually progresses towards advanced topics. Therefore, each lesson of this SENCO - Special Educational Needs Coordination is intuitive and easy to understand. So, stand out in the job market by completing the SENCO - Special Educational Needs Coordination course. Get an accredited certificate and add it to your resume to impress your employers. Along with the SENCO - Special Educational Needs Coordination course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course: Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Certificate of Achievement After successfully completing this SENCO course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SENCO - Special Educational Needs Coordination course. Requirements To enrol in this SENCO - Special Educational Needs Coordination course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to SENCO - Special Educational Needs Coordination. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Business Management skills? If yes, then you have come to the right place. Our comprehensive course on Business Management will assist you in producing the best possible outcome by mastering the Business Management skills. The Business Management course is for those who want to be successful. In the Business Management course, you will learn the essential knowledge needed to become well versed in Business Management. Our course starts with the basics of Business Management and gradually progresses towards advanced topics. Therefore, each lesson of this Business Management course is intuitive and easy to understand. Why would you choose the Business Management course from Compliance Central: Lifetime access to Business Management course materials Full tutor support is available from Monday to Friday with the Business Management course Learn Business Management skills at your own pace from the comfort of your home Accessible, informative Business Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Business Management Course Curriculum Breakdown of the Business Management Course Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career. Requirements To enrol in this Business Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Speech and Language Therapy is an essential course in today's modern world, where effective communication is crucial for personal and professional success. This course provides a comprehensive understanding of various aspects of speech therapy, from the science of speech to the intricacies of speech anatomy, and covers both adult and child speech language disorders. By mastering Speech and Language Therapy, you will gain skills that are highly valuable in everyday life and numerous professional settings. It not only enhances your ability to assist individuals with communication difficulties but also opens up lucrative job opportunities in the UK, where the demand for qualified speech therapists is on the rise. The average salary for a speech therapist in the UK ranges from £26,000 to £41,000 per year. The field of Speech and Language Therapy is growing, with an increasing need for professionals due to rising awareness of speech disorders and their impact on quality of life. This sector is projected to grow by 20% over the next decade. Enrolling in a Speech and Language Therapy course will equip you with vital skills, increase your employability, and allow you to make a significant difference in the lives of those with speech and language challenges. Key Features: CPD Certified Speech and Language Therapy Course Free Certificate from Reed CIQ Approved Speech and Language Therapy Course Developed by Specialist Lifetime Access Course Curriculum Module 01: An Overview of Speech Therapy Module 02: Characteristics of Speech Linguistic Disciplines Module 03: The Science of Speech Module 04: Speech Anatomy Module 05: Adult Speech Language Disorders Module 06: Child Speech Language Disorders Module 07: Literacy and Language Development Learning Outcomes: Understand principles of speech therapy and its applications in therapy. Identify key characteristics of linguistic disciplines related to speech disorders. Explain scientific foundations underlying speech production and disorders. Describe anatomical structures crucial to speech production and articulation. Analyze speech disorders prevalent in adults and appropriate therapeutic interventions. Evaluate speech and language disorders in children and effective therapeutic approaches. CPD 10 CPD hours / points Accredited by CPD Quality Standards Speech and Language Therapy 48:00 1: Module 01: An Overview of Speech Therapy Preview 02:00 2: Module 02: Characteristics of Speech Linguistic Disciplines 08:00 3: Module 03: The Science of Speech 05:00 4: Module 04: Speech Anatomy 12:00 5: Module 05: Adult Speech Language Disorders 06:00 6: Module 06: Child Speech Language Disorders 09:00 7: Module 07: Literacy and Language Development 05:00 8: CPD Certificate - Free 01:00 Who is this course for? This Speech and Language Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Speech and Language Therapy. Moreover, this course is ideal for: Aspiring speech therapists seeking foundational knowledge. Students of linguistics interested in speech pathology careers. Healthcare professionals aiming to specialize in speech therapy. Teachers and educators involved in language development programs. Researchers exploring speech and language sciences. Requirements There are no requirements needed to enrol into this Speech and Language Therapy course. We welcome individuals from all backgrounds and levels of experience to enrol into this Speech and Language Therapy course. Career path After finishing this Speech and Language Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Speech and Language Therapy are: Speech Therapist Speech Pathologist Language Specialist Communication Disorders Specialist Educational Therapist Clinical Linguist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about making a difference in people's lives? Do you have a knack for communication and a desire to help others find their voice? If so, our Speech & Language Therapy course is tailor-made for you! According to Reed a Speech and Language Therapist can earn upto £35,000 in a year depending on experience, location and other factors. Don't miss out on the chance to make a meaningful impact in the lives of others. Enrol in our Speech & Language Therapy course today and take the first step towards a rewarding career where you help individuals unlock their full potential through the power of communication! Key Features This Speech & Language Therapy - Level 3 CPD Accredited Course Includes: This Speech & Language Therapy Course is CPD Certified Free Certificate from Reed CIQ Approved Speech & Language Therapy Course Developed by Specialist Lifetime Access Course Curriculum Speech & Language Therapy Course: Module 01: Introduction to Speech Therapy Module 02: The Science Behind Speech Module 03: Speech Anatomy Module 04: Characteristics of Speech: Linguistic Aspects Module 05: Language Development and Literacy Module 06: Speech and Language Disorders in Children Module 07: Speech and Language Disorders in Adults Learning Outcomes This Speech & Language Therapy Course Comes with: Introduction to Speech Therapy: Understand foundational concepts of speech therapy practices. The Science Behind Speech: Explore the scientific principles underlying speech production and communication. Speech Anatomy: Acquire knowledge of the anatomical structures essential for effective speech. Characteristics of Speech: Linguistic Aspects: Analyse linguistic elements influencing speech characteristics and expression. Language Development and Literacy: Comprehend the interplay between language development and literacy skills. Speech & Language Therapy Disorders: Identify and evaluate speech & language therapy disorders in both children and adults. Certification After completing this Speech & Language Therapy - Level 3 CPD Accredited Course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Speech & Language Therapy - Level 3 CPD Accredited Course 1:14:02 1: Module 01: Introduction to Speech Therapy Preview 04:51 2: Module 02: The Science Behind Speech 09:26 3: Module 03: Speech Anatomy 04:00 4: Module 04: Characteristics of Speech: Linguistic Aspects 13:45 5: Module 05: Language Development and Literacy 11:01 6: Module 06: Speech and Language Disorders in Children 17:14 7: Module 07: Speech and Language Disorders in Adults 12:45 8: CPD Certificate - Free 01:00 Who is this course for? This Speech & Language Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Speech & Language Therapy. Moreover, this course is ideal for: Individuals aspiring to enter speech & language therapy professions. Educational professionals seeking a deeper understanding of speech & language therapy. Parents and caregivers interested in supporting children's speech & language therapy development. Healthcare practitioners aiming to enhance their knowledge in speech & language therapy. Linguistics enthusiasts exploring applications in speech and language sciences. Requirements There are no requirements needed to enrol into this Speech & Language Therapycourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Speech & Language Therapy course. Career path After finishing this Speech & Language Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Speech & Language Therapy are: Speech and Language Therapist Speech Pathology Assistant Communication Support Worker Educational Speech-Language Pathologist Clinical Linguist Adult Speech and Language Therapist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Spill Management Training course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Spill Management Training. Our course starts with the basics of Spill Management Training and gradually progresses towards advanced topics. Therefore, each lesson of this Spill Management Training is intuitive and easy to understand. So, stand out in the job market by completing the Spill Management Training course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Spill Management Training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Module 01: Introduction to Spill Management Topics to Be Covered: Introduction Dealing With Spills Key Points Regulatory Authorities Pollution Prevention: Do's and Don'ts Module 02: Hazardous Substances Topics to Be Covered: What are Hazardous Substances? Know Your Hazards Identify All the Hazardous Substances Human Health Effects Physical Damage to Property Module 03: Pollution Incident Response Planning Topics to Be Covered: Prepare Plan Practice Pollution Control Equipment Module 04: Managing a Spill Topics to Be Covered: Pollution Control Options and Equipment Contain at Source Contain Close to Source Contain on the Surface Contain in the Drainage System Pipe Blockers Improvised Equipment Module 05: Spill Clean-Up Guideline Topics to Be Covered: The Clean-Up Process Waste Management and Legal Duty of Care Sewer Jetting Road and Highway Clean-Up Residue Clean-Up Neutralising Agents Animal Carcass Removal Site Remediation Module 06: Spills on a Road or Highway Topics to Be Covered: Incident Response Plan Correct Signage Vehicle Spill Kits and Training Emergency Responders Module 07: Diesel Spillages: An Overview Topics to Be Covered: Causes of Diesel Spillages Effect of Diesel Spillages Traditional Clean-Up Using Sand Spillage Reporting System General Clean-Up Procedure Step By Step Clean-Up Procedure Module 08: Site-Specific Pollution Control Options Topics to Be Covered: Containment Lagoons and Ponds Tanks Sacrificial Areas Pits and Trenches Module 09: Spill Prevention & Control Checklist Topics to Be Covered: Risk Assessment Control Measures Storage Site Planning and Design Transport and Handling Management Review & Inspections Module 10: Ways to Encourage Best Practice Topics to Be Covered: Enforcement Information and Training Business Benefits Rewards Using the Influence of Larger Organisations Environmental Certification CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Spill Management Training course. Requirements To enrol in this Spill Management Training course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Spill Management Training. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your stakeholder management skills? If yes, then you have come to the right place. Our comprehensive course on stakeholder management will assist you in producing the best possible outcome by mastering the stakeholder management skills. The stakeholder management course is for those who want to be successful. In the stakeholder management course, you will learn the essential knowledge needed to become well versed in . Our stakeholder management course starts with the basics of stakeholder management and gradually progresses towards advanced topics. Therefore, each lesson of this stakeholder management course is intuitive and easy to understand. Why would you choose the stakeholder management course from Compliance Central: Lifetime access to stakeholder management course materials Full tutor support is available from Monday to Friday with the stakeholder management course Learn stakeholder management skills at your own pace from the comfort of your home Gain a complete understanding of stakeholder management course Accessible, informative stakeholder management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Study stakeholder management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your stakeholder management course Stakeholder Management Curriculum Breakdown of the stakeholder management Course Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The stakeholder management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Stakeholder Management . It is also great for professionals who are already working in stakeholder management and want to get promoted at work. Requirements To enrol in this stakeholder management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Stakeholder Management, such as- Stakeholder Engagement Stakeholder Insight Manager Stakeholder Engagement Officer Stakeholder Executive Industry Relations Manager Certificates CDP Accerdited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free. CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Get a CPD accredited Hardcopy certificate for Free. Delivery Charge: Inside the UK: Free Outside the UK: £9.99

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.