11375 Professional Skills courses

Are you looking to enhance your School Counsellor Foundational Skills skills? If yes, then you have come to the right place. Our comprehensive course on School Counsellor Foundational Skills will assist you in producing the best possible outcome by mastering the School Counsellor Foundational Skills skills. The School Counsellor Foundational Skills course is for those who want to be successful. In the School Counsellor Foundational Skills course, you will learn the essential knowledge needed to become well versed in School Counsellor Foundational Skills. Our School Counsellor Foundational Skills course starts with the basics of School Counsellor Foundational Skills and gradually progresses towards advanced topics. Therefore, each lesson of this School Counsellor Foundational Skills course is intuitive and easy to understand. Why would you choose the School Counsellor Foundational Skills course from Compliance Central: Lifetime access to School Counsellor Foundational Skills course materials Full tutor support is available from Monday to Friday with the School Counsellor Foundational Skills course Learn School Counsellor Foundational Skills skills at your own pace from the comfort of your home Gain a complete understanding of School Counsellor Foundational Skills course Accessible, informative School Counsellor Foundational Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the School Counsellor Foundational Skills Study School Counsellor Foundational Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your School Counsellor Foundational Skills Course School Counsellor Foundational Skills Curriculum Breakdown of the School Counsellor Foundational Skills Course Module 01: Introduction to School Counselling Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Childhood and Adolescent Psychiatric Disorders Module 05: Counselling Children and Adolescents in Schools Module 06: Legal, Cultural and Ethical Issues in Professional Counselling Module 07: Counselling Stress and Anxiety Disorders Module 08: Counselling Trauma and Substance Abuse Module 09: Counselling Mood Disorders and Depression Module 10: Counselling Eating & Sleeping Disorders Module 11: Counselling Self Harm and Suicide Module 12: Life Coaching and Career Counselling Module 13: Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The School Counsellor Foundational Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in School Counsellor Foundational Skills. It is also great for professionals who are already working in School Counsellor Foundational Skills and want to get promoted at work. Requirements To enrol in this School Counsellor Foundational Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The School Counsellor Foundational Skills course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Legal Support Specialist skills? If yes, then you have come to the right place. Our comprehensive course on Legal Support Specialist will assist you in producing the best possible outcome by mastering the Legal Support Specialist skills. The Legal Support Specialist course is for those who want to be successful. In the Legal Support Specialist course, you will learn the essential knowledge needed to become well versed in Legal Support Specialist. Our Legal Support Specialist course starts with the basics of Legal Support Specialist and gradually progresses towards advanced topics. Therefore, each lesson of this Legal Support Specialist course is intuitive and easy to understand. Why would you choose the Legal Support Specialist course from Compliance Central: Lifetime access to Legal Support Specialist course materials Full tutor support is available from Monday to Friday with the Legal Support Specialist course Learn Legal Support Specialist skills at your own pace from the comfort of your home Gain a complete understanding of Legal Support Specialist course Accessible, informative Legal Support Specialist learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Legal Support Specialist Study Legal Support Specialist in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Legal Support Specialist Course Legal Support Specialist Curriculum Breakdown of the Legal Support Specialist Course Course Outline: Unit 01: Introduction Unit 02: The Legal Support Specialist: Definition - Titles and Role - Scope of Work Unit 03: Matter Management - The Legal Matter Life Cycle Unit 04: Files, Documents and Records Management Unit 05: Mastering your soft skills CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Support Specialist course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Legal Support Specialist. It is also great for professionals who are already working in Legal Support Specialist and want to get promoted at work. Requirements To enrol in this Legal Support Specialist course, all you need is a basic understanding of the English Language and an internet connection. Career path Legal Assistant: £20,000 to £30,000 per year Paralegal: £22,000 to £35,000 per year Legal Researcher: £25,000 to £40,000 per year Compliance Officer: £30,000 to £45,000 per year Legal Administrator: £18,000 to £25,000 per year Contract Specialist: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist and Secretary course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist and Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Course Course 01: Medical Receptionist and Secretary Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Life Coaching ***Others Included of Medical Receptionist and Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- ***GIFT Courses: ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 7 Life Coaching*** Module 01: Life Coaching Fundamentals Module 02: The Process of Life Coaching Module 03: Emerging Communication Skills Module 04: Introduction to Neuro-Linguistics Programming (NLP) Module 05: Mental Skills Development Module 06: Physical Skills Development Module 07: Body Language Module 08: Emerging Organizational Skills Module 09: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary course because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist and Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Private Investigator Diploma with Criminal Intelligence Analyst Are you eager to develop your investigative abilities as a private investigator? Then, we cordially invite you to enrol in our thorough and interesting Private Investigator Course for in-depth understanding and useful skills in this industry. Throughout this Private Investigator Course, you will explore various aspects of Private Investigator and delve into its fundamental concepts. Also, the Private Investigator Course explains the advanced techniques and real-world applications. Moreover, the Private Investigator Course will cater to your needs and help you achieve your learning goals. The Private Investigator Course is helpful to learn various trips and tricks of investigation business. To learn the ethics, professionalism, information sources and business operation enrol our Private Investigator Course as soon as possible! Why Choose Private Investigator Diploma Course from Us Self-paced Private Investigator Diploma course, access available from anywhere. Easy to understand, high-quality study materials. Private Investigator Diploma Course developed by industry experts. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Private Investigator Diploma course. Main Course: Private Investigator Diploma Gift Course : Criminal Intelligence Analyst **Other Benefits of Private Investigator Course Private Investigator Course offers Free 2 PDF Certificates Private Investigator Course offers Lifetime Access Private Investigator Course offers Free Retake Exam Tutor Support is available to this Private Investigator Course. [ Note: Free PDF certificate as soon as completing the Private Investigator course ] Private Investigator Diploma with Criminal Intelligence Analyst Course Curriculum Of Private Investigator Module 01: Introduction to Private Investigation Module 02: Private Investigation Process Module 03: Types of Crimes and Criminal Classification Module 04: Initiating an Investigation Module 05: Crime Scene Investigation and Photography (Part 1) Module 06: Crime Scene Investigation and Photography (& Part 2) Module 07: Evidence Collection Techniques Module 08: Locating Missing Persons Module 09: Interview and Interrogation Skills Module 10: Identification Methods and Information Sources Module 11: Fingerprint Analysis and Verification Module 12: Handwriting Examination Module 13: Surveillance and Suspect Tracking Module 14: Counter-Espionage and Anti-Surveillance Module 15: Domestic Investigations and Case Types Module 16: Firearm Basics for Private Investigators Module 17: Preparing Investigative Reports Module 18: Professional Ethics for Private Investigators Module 19: Operating a Private Investigation Business Assessment Method of Private Investigator After completing each module of the Private Investigator Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Private Investigator After completing the MCQ/Assignment assessment for this Private Investigator course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Private Investigator Diploma with Criminal Intelligence Analyst The Private Investigator Course Diploma is intended for people who want to improve their knowledge and abilities in the field of private investigation. Requirements Private Investigator Diploma with Criminal Intelligence Analyst Students who intend to enrol in this Private Investigator Diploma course must meet the following requirements: Private Investigator Diploma: Good command of the English language Private Investigator Diploma: Must be vivacious and self-driven Private Investigator Diploma: Basic computer knowledge Private Investigator Diploma: A minimum of 16 years of age is required Career path Private Investigator Diploma with Criminal Intelligence Analyst Successful completion of the Private Investigator Course can lead to a variety of fascinating job prospects in private investigator-related industries. For example: Private Investigator Specialist Private Investigator Researcher Private Investigator Educator Certificates Certificate of completion Digital certificate - Included

This Understanding Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Understanding Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through thiscourse, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Understanding Working in the Health Sector course and increase your employability skills. Learning Outcomes After completing this Understanding Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for Understanding Working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Understanding Working in the Health Sector Bundle Course*** Course 01: Understanding Working in the Health Sector Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Course 03: Mental Health Support Worker ***Other Benefits of Understanding Working in the Health Sector Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] [ Bundle Course 01 ] Course Curriculum Module 1: Understand the Role of the Healthcare Worker Be Able to Explore a Work Role in a Healthcare Setting Understand Working Relationships in Healthcare Settings Understand the Importance of Working in Ways that are Agreed with the Employer Understand the Importance of Working in Partnership with Others in Healthcare Settings Know the Limits of Own Expertise and Knowledge and When to Refer to Others Know how to Present a Positive Image of Self, Organisation and Service Module 2: Communication Skills for Working in the Health Sector Understand the Importance of Effective Communication Understand How to Meet the Communication Needs of Individuals Understand How to Promote Effective Communication Understand How to Maintain Accurate and Complete Records Understand How to Maintain Confidentiality Module 3: Personal Development in the Health Sector Know How to Identify Own Personal Development Needs Know Ways to Support Own Personal Development Know How a Personal Development Plan can Contribute to Own Learning and Development Module 4: Health, Safety and Security in the Health Sector Know How to Assist in Maintaining a Healthy, Safe and Secure Working Environment Consistent with Legislation and Organisational Policies and Procedures Understand the Use of Risk Assessments in Relation to Health and Safety Know How to Reduce the Spread of Infection in Healthcare Settings Know How to Summon Immediate Help in an Emergency Understand the Need for, and Ways of, Reporting Incidents Related to Health, Safety and Security Module 5: Understand Quality Standards in the Health Sector Know the Quality Standards that Apply to Healthcare Settings Know How Quality Standards are Monitored, Evaluated and Maintained in the Health Sector Know How to Use Resources Efficiently to Support Quality Standards Module 6: Equality and Diversity in the Health Sector Understand the Importance of Diversity, Equality and Inclusion Know How Legislation and Codes of Practice Support Equality and Diversity Know How to Work in Ways that Support Equality and Diversity Know How to Respond to Behaviour that is Discriminatory Know How to Access Information, Advice and Support about Diversity, Equality, Inclusion and Discrimination Assessment Method After completing each module of the Understanding Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Understanding Working in the Health Sector course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this Understanding Working in the Health Sector course because it does not require any advanced knowledge or skills. Career path Enrolling in this Understanding Working in the Health Sector course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Building your Own Computer Course skills? If yes, then you have come to the right place. Our comprehensive course on Building your Own Computer Course will assist you in producing the best possible outcome by mastering the Building your Own Computer Course skills. The Building your Own Computer Course course is for those who want to be successful. In the Building your Own Computer Course course, you will learn the essential knowledge needed to become well versed in Building your Own Computer Course. Our Building your Own Computer Course course starts with the basics of Building your Own Computer Course and gradually progresses towards advanced topics. Therefore, each lesson of this Building your Own Computer Course course is intuitive and easy to understand. Why would you choose the Building your Own Computer Course course from Compliance Central: Lifetime access to Building your Own Computer Course course materials Full tutor support is available from Monday to Friday with the Building your Own Computer Course course Learn Building your Own Computer Course skills at your own pace from the comfort of your home Gain a complete understanding of Building your Own Computer Course course Accessible, informative Building your Own Computer Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Building your Own Computer Course bundle Study Building your Own Computer Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Building your Own Computer Course Course Improve your chance of gaining in demand skills and better earning potential by completing the Building your Own Computer Course Building your Own Computer Course Curriculum Breakdown of the Building your Own Computer Course Course Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Building your Own Computer Course course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Building your Own Computer Course. It is also great for professionals who are already working in Building your Own Computer Course and want to get promoted at work. Requirements To enrol in this Building your Own Computer Course course, all you need is a basic understanding of the English Language and an internet connection. Career path The Building your Own Computer Course course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Building your Own Computer Course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Leadership & Management: Interpersonal Skills skills? If yes, then you have come to the right place. Our comprehensive course on Leadership & Management: Interpersonal Skills will assist you in producing the best possible outcome by mastering the Leadership & Management: Interpersonal Skills skills. The Leadership & Management: Interpersonal Skills course is for those who want to be successful. In the Leadership & Management: Interpersonal Skills course, you will learn the essential knowledge needed to become well versed in Leadership & Management: Interpersonal Skills. Our Leadership & Management: Interpersonal Skills course starts with the basics of Leadership & Management: Interpersonal Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership & Management: Interpersonal Skills course is intuitive and easy to understand. Why would you choose the Leadership & Management: Interpersonal Skills course from Compliance Central: Lifetime access to Leadership & Management: Interpersonal Skills course materials Full tutor support is available from Monday to Friday with the Leadership & Management: Interpersonal Skills course Learn Leadership & Management: Interpersonal Skills skills at your own pace from the comfort of your home Gain a complete understanding of Leadership & Management: Interpersonal Skills course Accessible, informative Leadership & Management: Interpersonal Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Leadership & Management: Interpersonal Skills Study Leadership & Management: Interpersonal Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Leadership & Management: Interpersonal Skills Course Leadership & Management: Interpersonal Skills Curriculum Breakdown of the Leadership & Management: Interpersonal Skills Course Module 01: What are Soft Skills? Module 02: Communication Module 03: Teamwork Module 04: Problem-Solving Module 05: Time Management Module 06: Attitude and Work Ethic Module 07: Adaptability/Flexibility Module 08: Self-Confidence (Owning It) Module 09: Ability to Learn From Module 10: Networking Module 11: Employee Relations Module 12: Motivation and Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management: Interpersonal Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership & Management: Interpersonal Skills. It is also great for professionals who are already working in Leadership & Management: Interpersonal Skills and want to get promoted at work. Requirements To enrol in this Leadership & Management: Interpersonal Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership & Management: Interpersonal Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership & Management: Interpersonal Skills. Team Leader: £25,000 to £45,000 per year Operations Manager: £40,000 to £70,000 per year Project Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management*** Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions. This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process. Learning Outcomes By participating in "Mediation Basics for Conflict Management," you will be able to: Define mediation and explain its role in conflict resolution. Identify the core skills necessary for effective mediation. Describe the different stages of the mediation process. Analyze the ethical principles and professional standards that govern mediation practice. Recognize special considerations that may arise in various mediation contexts. Apply your knowledge of mediation to better manage conflict situations. Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice. Course curriculum : Module 1: Introduction to Mediation Gain an overview of mediation, including its history, purpose, and significance in conflict management. Module 2: Essential Skills for Mediators Learn about the critical communication and interpersonal skills required for successful mediation. Module 3: The Mediation Process Understand the step-by-step process of mediation, from preparation to resolution. Module 4: Mediation Ethics and Professional Standards Explore the ethical principles and professional standards that guide mediators in their practice. Module 5: Special Considerations in Mediation Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 15:04 1: Introduction to Mediation 15:04 Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39 The Mediation Process 15:39 3: The Mediation Process 15:39 Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12 Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25 Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00 Who is this course for? Mediation Basics for Conflict Management is ideal for anyone interested in: Pursuing a career in mediation Enhancing their conflict resolution skills in the workplace Building stronger relationships through effective communication Developing a deeper understanding of alternative dispute resolution (ADR) processes This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation. Requirements There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles. Career path Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Are you looking to enhance your Handyperson/Handyman skills? If yes, then you have come to the right place. Our comprehensive course on Handyperson/Handyman will assist you in producing the best possible outcome by mastering the Handyperson/Handyman skills. The Handyperson/Handyman course is for those who want to be successful. In the Handyperson/Handyman course, you will learn the essential knowledge needed to become well versed in Handyperson/Handyman. Our Handyperson/Handyman course starts with the basics of Handyperson/Handyman and gradually progresses towards advanced topics. Therefore, each lesson of this Handyperson/Handyman course is intuitive and easy to understand. Why would you choose the Handyperson/Handyman course from Compliance Central: Lifetime access to Handyperson/Handyman course materials Full tutor support is available from Monday to Friday with the Handyperson/Handyman course Learn Handyperson/Handyman skills at your own pace from the comfort of your home Gain a complete understanding of Handyperson/Handyman course Accessible, informative Handyperson/Handyman learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Handyperson/Handyman bundle Study Handyperson/Handyman in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Handyperson/Handyman Course Improve your chance of gaining in demand skills and better earning potential by completing the Handyperson/Handyman Handyperson/Handyman Curriculum Breakdown of the Handyperson/Handyman Course Module 01: Introduction Module 02: Basic Tools and Equipment Module 03: Electrical Work Module 04: Plumbing Skills Module 05: Appliances Module 06: General Carpentry Module 07: Basic Maintenance Skills Module 08: Walls and Floors Module 09: Painting and Decorating Module 10: Drilling, Tiling and Welding Module 11: Construction Projects Module 12: Health and Safety at Work Module 13: Starting Own Business Certification CPD Accredited (CPD QS) Certificate Free PDF & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 11:03 1: Introduction 11:03 Module 02: Basic Tools and Equipment 12:24 2: Basic Tools and Equipment 12:24 Module 03: Electrical Work 12:11 3: Electrical Work 12:11 Module 04: Plumbing Skills 09:39 4: Plumbing Skills 09:39 Module 05: Appliances 09:12 5: Appliances 09:12 Module 06: General Carpentry 12:29 6: General Carpentry 12:29 Module 07: Basic Maintenance Skills 07:33 7: Basic Maintenance Skills 07:33 Module 08: Walls and Floors 11:34 8: Walls and Floors 11:34 Module 09: Painting and Decorating 08:29 9: Painting and Decorating 08:29 Module 10: Drilling, Tiling and Welding 13:14 10: Drilling, Tiling and Welding 13:14 Module 11: Construction Projects 09:27 11: Construction Projects 09:27 Module 12: Health and Safety at Work 14:26 12: Health and Safety at Work 14:26 Module 13: Starting Own Business 13:54 13: Starting Own Business 13:54 Order Your CPD Quality Standard Certificate (Optional) 01:00 14: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this Handyperson/ Handyman course. This course specially ideal for: Mobile Handyperson Multi Skilled Handyperson Maintenance Technician Plumber Carpenter & Painter Electrician Multitrader Home Owners, handyman, and do-it-yourselfer Anyone wishing to become master of their domain Requirements To enrol in this Handyperson/Handyman course, all you need is a basic understanding of the English Language and an internet connection. Career path The Handyperson/Handyman course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Handyperson/Handyman. Maintenance Handyman Technical Coordinator Maintenance Operative Office Maintenance Supervisor School Maintenance Staff Lead Handyman Residential Carpenter and Handyperson Maintenance Mechanic Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99