11223 Professional Skills Course (PSC) courses

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Freelance Masterclass - Become An Expert Copywriter will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Freelance Masterclass - Become An Expert Copywriter will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Freelance Masterclass - Become An Expert Copywriter and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Freelance Masterclass - Become An Expert Copywriter is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Freelance Masterclass - Become An Expert Copywriter. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Freelance Masterclass - Become An Expert Copywriter will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Preview of Course 00:05:00 Section 02: Freelance Masterclass - Become An Expert Copywriter Getting Started as a Copywriter 00:03:00 Skills Needed by a Copywriter 00:03:00 Communicating With Your Prospect to Improve Conversion Rate 00:04:00 Making and Closing a Deal 00:03:00 Niches That Use Copywriters 00:04:00 Becoming a Freelance Copywriter 00:04:00 Section 03: Getting Started as a Copywriter Polished writing skills 00:05:00 Headline creation 00:03:00 Awareness of user experience 00:04:00 Specialization 00:03:00 Marketing awareness 00:04:00 Section 04: Becoming a Freelance Copywriter Flexibility With Your Time 00:05:00 Wear Whatever You Want When You Work 00:03:00 Location 00:05:00 Your Own Boss 00:04:00 An unlimited income 00:03:00 Section 05: Communicating With Your Prospect to Improve Conversion Rate Map Your Audience Personas 00:03:00 Leverage Persuasive Hacks 00:04:00 Write Instant-Clarity Headlines 00:04:00 Leverage the AIDA Strategy 00:05:00 Improve Click-Through Rates 00:04:00 Section 06: Making and Closing a Deal The Ever Popular Call to Action 00:04:00 Creating a Sense of Urgency 00:03:00 5 tips for writing compelling copy 00:03:00 Don't Forget a Guarantee 00:04:00 Be Persuasive from Start to Finish 00:04:00 Section 07: Niches That Use Copywriters Break Into the Self-Improvement Market 00:04:00 Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Health Copywriting- Working to Improve People's Lives 00:03:00 Financial Services 00:03:00 Christian Market - Writing for a Higher Purpose 00:03:00 Section 08: Skills Needed by a Copywriter A Sense Of Adventure And Curiosity 00:03:00 Stellar Research Skills 00:04:00 The Ability To Create Something New, Even If It's Old 00:03:00 An Understanding Of User Experience 00:04:00 Create Empathy, Even If You're Not An Empathetic Person 00:04:00 Section 09: Conclusion Review of Course 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Dive into the fascinating world of particle physics through the Particle Physics Level 2 course. This course is designed to show you the ins and outs of particle physics. It will elevate your knowledge on the subject and help you pursue a rewarding career in the relevant sector. The Particle Physics Level 2 course will provide you with deep insights into particle physics. From the easily digestible modules, you will grasp the core principles of particle physics. This informative course will equip you with the key knowledge of elementary particles. In addition, you will get the opportunity to understand the fundamentals of particle acceleration. The course will also provide you with detailed lessons on radiation detectors. The comprehensive course will also assist you in learning the fundamentals of nuclear physics. After completing this Particle Physics Level 2 course, you will receive a certificate. This certificate will add significant value to your resume. Enrol in the course today and open new doors of opportunities. Learning Objectives Understand the fundamentals of particle physics Familiarise yourself with elementary particles Enrich your understanding of nuclear physics Grasp the principles of particle accelerators Build a clear understanding of radiation detectors Who is this Course for? This Particle Physics Level 2 course is ideal for aspiring particle physicists who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of particle physics or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Particle Physics Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Particle Physicist Academic researcher Higher education lecturer Nanotechnologist Radiation protection practitioner Research scientist (physical sciences) Secondary school teacher Technical author Course Curriculum Module 01: Introduction to Particle Physics Introduction to Particle Physics 00:22:00 Module 02: Elementary Particles Elementary Particles 00:20:00 Module 03: The Nucleus The Nucleus 00:23:00 Module 04: Nuclear Physics Nuclear Physics 00:18:00 Module 05: Particle Accelerators Particle Accelerators 00:23:00 Module 06: Radiation detectors Radiation Detectors 00:37:00 Module 07: The Standard Model The Standard Model 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Skin Care Treatment for Glowing Skin will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Skin Care Treatment for Glowing Skin will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Skin Care Treatment for Glowing Skin and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Skin Care Treatment for Glowing Skin is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Skin Care Treatment for Glowing Skin. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Skin Care Treatment for Glowing Skin will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Skin Anatomy Skin Anatomy 00:26:00 Module 02: Skin Nutrients Skin Nutrients 00:32:00 Module 03: Skin Care for Different Skin Types Skin Care for Different Skin Types 00:26:00 Module 04: Skin Care for Different Ethnicities Skin Care for Different Ethnicities 00:24:00 Module 05: Reducing Ageing Effects Reducing Ageing Effects 00:29:00 Module 06: Hair Removal Examined Hair Removal Examined 00:27:00 Module 07: Diagnosis of Skin Disease Diagnosis of Skin Disease 00:21:00 Module 08: Eczema Eczema 00:33:00 Module 09: Keratinising and Papulosquamous Disorders Keratinising and Papulosquamous Disorders 00:26:00 Module 10: Skin Infections Skin Infections 00:21:00 Module 11: Remedies for Acne Prone Skin Remedies for Acne Prone Skin 00:24:00 Module 12: Seasonal Skin Care Seasonal Skin Care 00:24:00 Module 13: Effect of the Sun and Its' Remedies Effect of the Sun and Its' Remedies 00:17:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Fundamentals of Landscape Paintings course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Fundamentals of Landscape Paintings course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Fundamentals of Landscape Paintings and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Fundamentals of Landscape Paintings course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Fundamentals of Landscape Paintings course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Fundamentals of Landscape Paintings will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction My Introduction 00:02:00 Switzerland Painting Overview 00:01:00 What is the Acrylic and Course Overview 00:02:00 Material for Painting 00:02:00 Section 02: Welcome to Switzerland Big Painting Learn Layout with Drawing 00:06:00 Color and Background Texture 00:06:00 How to Paint Grass, Stone and Tree 00:18:00 Overall Texture Process 00:08:00 Overall Texture with Shadow Process 00:13:00 Detailing of Tree Light and Shadow 00:06:00 How to Paint Water and Mountain Texture 00:09:00 Overall Shadow Process 00:13:00 Overall Color Balance Process 00:18:00 Finishing Big Canvas 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Digital Art - Sketching In Photoshop For Beginners will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Digital Art - Sketching In Photoshop For Beginners will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Digital Art - Sketching In Photoshop For Beginners and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Digital Art - Sketching In Photoshop For Beginners is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Digital Art - Sketching In Photoshop For Beginners. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Digital Art - Sketching In Photoshop For Beginners will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Digital Art - Sketching In Photoshop For Beginners Unit 01: Introduction 00:02:00 Unit 02: Introduction to Photoshop 00:05:00 Unit 03: Customizing Your Workspace 00:09:00 Unit 04: Creating a New Document 00:07:00 Unit 05: Installing Brush 00:02:00 Unit 06: The Layers Panel 00:09:00 Unit 07: Finding Reference 00:03:00 Unit 08: Simplifying Your Reference 00:07:00 Unit 09: Warm Up Sketch 00:02:00 Unit 10: Sketching 00:31:00 Unit 11: Refining Your Sketch 00:14:00 Unit 12: Demo 00:11:00 Unit 13: Your Project 00:01:00 Unit 14: Conclusion 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Housekeeping and Cleaning Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Housekeeping and Cleaning Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Housekeeping and Cleaning Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Housekeeping and Cleaning Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Housekeeping and Cleaning Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Housekeeping and Cleaning Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Housekeeping Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 Cleaning Cleaning 00:15:00 Cleaning Procedures 00:30:00 Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Cleaning products 01:00:00 Medical Cleaning 01:30:00 Cleaning Business 00:30:00 Tidying or Cleaning? 01:00:00 Ensuring Chemical Safety 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

House cleaning services are always in demand, and companies are constantly searching for house cleaners for a cleaner workplace. Whether you want to learn house cleaning for your home or make a career out of it, this House Cleaning course is ideal for you.  This Housecleaning course will teach you the proper techniques of home, office and wall cleaning. It will walk you through cleaning equipment and ingredients for kitchen, bedroom, living room and bathroom cleaning. In addition, you'll be able to ensure a kid's room is organised and tidy. Our in-depth training will also discuss the most effective methods to clean a home office and deep clean the walls. Once you complete it, you'll get to grips with the specific skills to clean a house quickly and efficiently. On top of that, you can work your way towards a lucrative house cleaning business. Enrol now! Learning Objectives Learn the most effective house cleaning techniques Be able to clean equipment and ingredients Know the right procedure for cleaning the kitchen Explore the fantastic tricks for bathroom cleaning Familiarise yourself with the process of home office cleaning Be able to ensure a kid's room is organised and tidy Learn how to deep clean walls Who is this Course for? This House cleaning course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of house cleaning or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Housecleaning course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of the House Cleaning course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Cleaner Custodian Housekeeper Janitor Course Curriculum Module 01: Introduction to House Cleaning Introduction to House Cleaning 00:21:00 Module 02: Cleaning Equipment and Ingredients Cleaning Equipment and Ingredients 00:28:00 Module 03: Cleaning the Kitchen Cleaning the Kitchen 00:37:00 Module 04: Cleaning the Bedroom and Livingroom Cleaning the Bedroom and Livingroom 00:24:00 Module 05: Bathroom Cleaning Bathroom Cleaning 00:22:00 Module 06: Cleaning and Organising a Kid's Room Cleaning and Organising a Kid's Room 00:23:00 Module 07: Cleaning Home Office Cleaning Home Office 00:22:00 Module 08: Cleaning Walls Cleaning Walls 00:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn to create a professional LinkedIn profile and stand out to recruiters by taking this Make a Perfect Linkedin Profile Course. In this Make a Perfect Linkedin Profile Course, you will explore the intelligent ways to attract recruiters to your LinkedIn profile. The training will provide step-by-step instructions on creating a compelling LinkedIn profile in a few simple steps. On top of that, it will introduce you to the various settings and options on LinkedIn. Finally, you'll know how to search and apply for the best jobs on LinkedIn. Enrol now, maximise your visibility on LinkedIn and land your dream job! Please note: Our Make a Perfect Linkedin Profile course only gives you the theoretical knowledge to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Learn to create an excellent LinkedIn profile step-by-stepUnderstand what to include in your profile to attract recruitersBe able to show your skills and endorsements on LinkedInGet to know about the various LinkedIn settingsFind great LinkedIn job search tips to land your job fast Who is this Course for? This Make a Perfect Linkedin Profile Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of creating a LinkedIn profile or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Make a Perfect Linkedin Profile course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Make a Perfect Linkedin Profile will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction, My Story Why me? How do I know so much about LinkedIn? 00:03:00 Profile Sections explained - tips and tricks More than a Profile Picture - File name matters 00:10:00 Who reads the About section anyways? 00:03:00 What if you don't have a job? - Your Professional Experience 00:08:00 Conversation points - Education and Volunteer experience 00:05:00 THIS is the heart of Linkedin - Skills and Recommendations 00:09:00 Accomplishments and Interests - Mostly for yourself 00:02:00 A controversial topic - Linkedin Group 00:04:00 Recap of what you have learned so far 00:04:00 Deep Dive into Settings How to make the most of the Settings tab? 00:09:00 How can you apply for jobs? What to look for in Job Descriptions and Company Profiles? 00:06:00 Applying for your dream position 00:04:00 Closing Thoughts Thank you, and see you soon in the Linkedin Tribe Facebook Group 00:01:00 The Ultimate Hack - Get Seen on Linkedin 00:07:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Turn your love for makeup into a successful career with our extensive Makeup Artist Training course. This program covers everything from beauty and film makeup to airbrush techniques and advanced artistry. Gain the skills needed to master various makeup styles and settings. Enroll now to begin your path to a fulfilling makeup artistry career!