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11289 Professional Skills Course (PSC) courses

Service Helpdesk & Technical Support Course

4.9(27)

By Apex Learning

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£12

Purchasing & Procurement Course - Level 3

4.9(27)

By Apex Learning

Overview Gain ultimate expertise in supply chain management and run your business successfully even in the face of the biggest challenges, by joining the highly advanced Purchasing & Procurement Course - Level 3. In the world of growing capitalism, where trading competition isat its peak, and strategies are constantly changing, organisations must perform quality supply chain management to maintain a stable and upward profit margin. This advanced course covers all those essential concepts about purchasing and procurement in an interactive way so that you can understand from the basics to the more complex topics, and optimise the strategies learnt in this training fruitfully. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Purchasing & Procurement Course - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Purchasing & Procurement Course - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:33:00 total length •Module 01: Supply Chain Basics: 00:17:00 •Module 02: Role of Procurement in an Organisation: 00:23:00 •Module 03: The Purchasing Cycle: 00:14:00 •Module 04: Purchasing Toolkits: 00:32:00 •Module 05: Managing Competitive Bids: 00:22:00 •Module 06: Quality Management: 00:40:00 •Module 07: Supplier Relationship Management: 00:22:00 •Module 08: Analysing and Reducing Risk in the Supply Chain: 00:15:00 •Module 09: Improving Efficiency and Accuracy: 00:10:00 •Module 10: Category Management: 00:31:00 •Module 11: Inventory Management: 00:24:00 •Module 12: E-Procurement: 00:23:00

Purchasing & Procurement Course - Level 3
Delivered Online On Demand4 hours 33 minutes
£12

Trading Psychology: 5 Bad Habits of Losing Traders & Solutions

4.9(27)

By Apex Learning

Overview This comprehensive course on Trading Psychology: 5 Bad Habits of Losing Traders & Solutions will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Trading Psychology: 5 Bad Habits of Losing Traders & Solutions comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Trading Psychology: 5 Bad Habits of Losing Traders & Solutions. It is available to all students, of all academic backgrounds. Requirements Our Trading Psychology: 5 Bad Habits of Losing Traders & Solutions is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 8 lectures • 01:27:00 total length •Follow This Steps For Effective Learning!: 00:32:00 •Always Trade with Stop Losses: 00:15:00 •Risk management System: 00:14:00 •How to Stop Copying Trades Of People on Social Media: 00:06:00 •Trading System: 00:07:00 •Revenge Trading: 00:09:00 •Revenge Trading Continuation: 00:04:00 •Assignment - Trading Psychology: 5 Bad Habits of Losing Traders & Solutions: 00:00:00

Trading Psychology: 5 Bad Habits of Losing Traders & Solutions
Delivered Online On Demand1 hour 27 minutes
£12

Short Circuit Analysis for HV Three Phase Systems

4.9(27)

By Apex Learning

Overview This comprehensive course on Short Circuit Analysis for HV Three Phase Systems will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Short Circuit Analysis for HV Three Phase Systems comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Short Circuit Analysis for HV Three Phase Systems. It is available to all students, of all academic backgrounds. Requirements Our Short Circuit Analysis for HV Three Phase Systems is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 15:48:00 total length •Module 01: Introduction to Short Circuit Analysis for HV Three Phase Systems course: 00:07:00 •Module 02: Short Circuit & Fault Analysis Overview: 00:12:00 •Module 03: Per Phase Analysis: 00:33:00 •Module 04: Per Unit Analysis: 00:22:00 •Module 05: Change of Base: 00:11:00 •Module 06: Transformers & Per Unit Analysis: 00:31:00 •Module 07: Symmetrical Components: 00:30:00 •Module 08: Asymmetrical Three Phase Fault Analysis: 00:52:00 •Module 09: System Modeling: 00:30:00 •Assignment -Short Circuit Analysis for HV Three Phase Systems: 2 days, 12 hours

Short Circuit Analysis for HV Three Phase Systems
Delivered Online On Demand15 hours 48 minutes
£12

Outlook Tips and tricks

4.9(27)

By Apex Learning

Overview This comprehensive course on Outlook Tips and tricks will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Outlook Tips and tricks comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Outlook Tips and tricks. It is available to all students, of all academic backgrounds. Requirements Our Outlook Tips and tricks is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 00:48:00 total length •1 - Basic sort: 00:02:00 •2 - Handling Attachments: 00:06:00 •3 - Advanced Sort: 00:05:00 •4 - Conditonal Formatting: 00:04:00 •5 - Filter and Advanced Filter: 00:05:00 •6 - Categories: 00:03:00 •7 - Flags and Reminders: 00:05:00 •8 - Rules: 00:08:00 •9 - Managing Junk Email: 00:03:00 •10 - Managing Folders: 00:03:00 •11 - Inbox Maintenance: 00:04:00 •Assignment - Outlook Tips and tricks: 00:00:00

Outlook Tips and tricks
Delivered Online On Demand48 minutes
£12

Painting and Decorating

4.9(27)

By Apex Learning

Overview This comprehensive course on Painting and Decorating will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Painting and Decorating  comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Painting and Decorating. It is available to all students, of all academic backgrounds. Requirements Our Painting and Decorating is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 28 lectures • 02:05:00 total length •Introduction: 00:01:00 •Setting Up Your Workspace: 00:04:00 •Workspace - Cleaning Your Glass Palette: 00:02:00 •Workspace - Substrates: 00:02:00 •Workspace - Preparing Your Paper: 00:04:00 •Color Mixing Resources: 00:02:00 •Color Mixing Part 1: 00:06:00 •Color Mixing Part 2: 00:05:00 •Color Mixing Part 3: 00:05:00 •Brushes Part 1: 00:05:00 •Brushes Part 2: 00:06:00 •Brushes Part 3: 00:05:00 •Cleaning & Caring For Your Brushes: 00:03:00 •Texture Part 1: 00:05:00 •Texture Part 2: 00:06:00 •Dimension Part 1: 00:06:00 •Dimension Part 2: 00:06:00 •Dimension Part 3: 00:06:00 •Dimension Part 4: 00:06:00 •Dimension Part 5: 00:05:00 •Depth of Field Part 1: 00:06:00 •Depth of Field Part 2: 00:06:00 •Depth of Field Part 3: 00:06:00 •Depth of Field Part 4: 00:06:00 •Depth of Field Part 5: 00:05:00 •Depth of Field Part 6: 00:05:00 •Final Thoughts & Class Project: 00:01:00 •Assignment - Painting and Decorating: 00:00:00

Painting and Decorating
Delivered Online On Demand2 hours 5 minutes
£12

Team Building Masterclass

4.9(27)

By Apex Learning

Overview This comprehensive course on Team Building Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Team Building Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Team Building Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Team Building Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 9 sections • 39 lectures • 02:28:00 total length •Introduction: 00:04:00 •Qualities of a Successful Team: 00:04:00 •Goals & Objectives for Working as a Team: 00:05:00 •5 Reasons Why Your Entire Team Should Contribute to Your Content Efforts: 00:05:00 •How Team Members can Support One Another's Well-Being: 00:03:00 •The Five Business Benefits of a Diverse Team: 00:04:00 •Effective Leadership: Why it's Important and How It's Achieved: 00:05:00 •Communicating Effectively as a Team: 00:05:00 •7 Ways to Improve Team Communication: 00:04:00 •Advantages & Disadvantages of Group Cohesiveness & Productivity: 00:04:00 •3 Crucial Steps to Create Role Clarity within Your Team: 00:05:00 •Why Consistency Matters in Leadership: 00:04:00 •Importance of Courtesy in Business Communication: 00:04:00 •Team Building Models: 00:04:00 •Traditional Team Building Model: 00:03:00 •Team Spirit Built from the Top: 00:04:00 •The Cutting Edge Team: 00:05:00 •What Are the Characteristics of a Task Force Group in Business?: 00:03:00 •Team Building Process: 00:05:00 •The Forming Stage: 00:04:00 •The Storming Stage: 00:04:00 •The Norming Stage: 00:04:00 •The Performing Stage: 00:04:00 •The Adjourning Stage: 00:05:00 •Challenges of Managing a Virtual Team: 00:05:00 •The Cyber Team Model: 00:03:00 •How to Communicate With Remote Teams: 00:03:00 •How to Manage Remote Project Teams Effectively: 00:04:00 •10 Ways to Build Positive and Effective Work Relationships: 00:04:00 •7 Ways to Recover Your Team from Focus Loss: 00:04:00 •6 Ways Managers can Increase Team Accountability: 00:04:00 •Team Building Exercises: 00:03:00 •Magic Cane (Helium Stick): 00:03:00 •Barter Puzzle: 00:03:00 •Bridge Build: 00:03:00 •What's my name?: 00:03:00 •Grab Bag Skits: 00:02:00 •Review: 00:03:00 •Assignment -Team Building Masterclass: 00:00:00

Team Building Masterclass
Delivered Online On Demand2 hours 28 minutes
£12

Skin Care Treatment

4.9(27)

By Apex Learning

Overview This comprehensive course on Skin Care Treatment will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Skin Care Treatment comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online quiz, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Skin Care Treatment. It is available to all students, of all academic backgrounds. Requirements Our Skin Care Treatment is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 16 lectures • 06:19:00 total length •Skin Anatomy: 00:26:00 •Skin Nutrients: 00:32:00 •Skin Care for Different Skin Types: 00:26:00 •Skin Care for Different Ethnicities: 00:24:00 •Reducing Ageing Effects: 00:29:00 •Hair Removal Examined: 00:27:00 •Diagnosis of Skin Disease: 00:21:00 •Eczema: 00:33:00 •Keratinising and Papulosquamous Disorders: 00:26:00 •Skin Infections: 00:27:00 •Remedies for Acne Prone Skin: 00:25:00 •Seasonal Skin Care: 00:25:00 •Effect of the Sun and Its' Remedies: 00:18:00 •Mock Exam - Skin Care Treatment: 00:20:00 •Final Exam - Skin Care Treatment: 00:20:00 •Order Your Certificate: 00:00:00

Skin Care Treatment
Delivered Online On Demand6 hours 19 minutes
£12

Resourcing and Managing Talent Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Resourcing and Managing Talent Course will deepen your understanding of the talent management and resourcing industry. After successful completion of this course you can acquire the required skills in this sector. This Resourcing and Managing Talent Course comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Resourcing and Managing Talent Course. It is available to all students, of all academic backgrounds. Requirements Our Resourcing and Managing Talent Course is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:27:00 total length •Introduction to Resourcing and Talent Management: 00:29:00 •Resourcing and Talent Planning: 00:11:00 •Talent Management and The Role of Recruiting: 00:12:00 •Coaching, Training and Development: 00:23:00 •Performance Management: 00:26:00 •Benefits of Talent Management: 00:23:00 •Planning Human Resources: 00:22:00 •Job Analysis and Design: 00:12:00 •Employer Branding: 00:27:00 •Improvement Opportunities of Talent Management System: 00:22:00 •Assignment - Resourcing and Managing Talent Course: 00:00:00

Resourcing and Managing Talent Course
Delivered Online On Demand3 hours 27 minutes
£12

Using Zoom Meeting Effectively

4.9(27)

By Apex Learning

Overview This comprehensive course on Using Zoom Meeting Effectively will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Using Zoom Meeting Effectively comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Using Zoom Meeting Effectively. It is available to all students, of all academic backgrounds. Requirements Our Using Zoom Meeting Effectively is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 00:44:00 total length •Module 01: Introduction: 00:02:00 •Module 02: What is Zoom Meeting?: 00:03:00 •Module 03: Why Use Zoom?: 00:02:00 •Module 04: Tighter Security: 00:06:00 •Module 05: Create Zoom Account: 00:02:00 •Module 06: Navigating Zoom as a Participant: 00:03:00 •Module 07: Scheduling a Meeting: 00:04:00 •Module 08: Navigating Zoom as the Host: 00:07:00 •Module 09: Live on Zoom as a Participant: 00:05:00 •Module 10: Live on Zoom as a Host: 00:07:00 •Module 11: Zoom Webinar Introduction: 00:02:00 •Module 12: Closing Remarks: 00:01:00 •Assignment -Using Zoom Meeting Effectively: 00:00:00

Using Zoom Meeting Effectively
Delivered Online On Demand44 minutes
£12