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11016 Professional Skills Course (PSC) courses delivered Online

Sales Development Representative

By Compliance Central

Are you looking to enhance your Sales Development Representative skills? If yes, then you have come to the right place. Our comprehensive course on Sales Development Representative will assist you in producing the best possible outcome by mastering the Sales Development Representative skills. The Sales Development Representative course is for those who want to be successful. In the Sales Development Representative course, you will learn the essential knowledge needed to become well versed in Sales Development Representative. Our Sales Development Representative course starts with the basics of Sales Development Representative and gradually progresses towards advanced topics. Therefore, each lesson of this Sales Development Representative course is intuitive and easy to understand. Why would you choose the Sales Development Representative course from Compliance Central: Lifetime access to Sales Development Representative course materials Full tutor support is available from Monday to Friday with the Sales Development Representative course Learn Sales Development Representative skills at your own pace from the comfort of your home Gain a complete understanding of Sales Development Representative course Accessible, informative Sales Development Representative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sales Development Representative bundle Study Sales Development Representative in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sales Development Representative Course Improve your chance of gaining in demand skills and better earning potential by completing the Sales Development Representative Sales Development Representative Curriculum Breakdown of the Sales Development Representative Course Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Development Representative course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales Development Representative. It is also great for professionals who are already working in Sales Development Representative and want to get promoted at work. Requirements To enrol in this Sales Development Representative course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sales Development Representative course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sales Development Representative. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Sales Development Representative
Delivered Online On Demand3 hours
£12

Sports Medicine & Physiotherapy

By Compliance Central

Are you looking to enhance your Sports Medicine & Physiotherapy skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Medicine & Physiotherapy will assist you in producing the best possible outcome by learning the Sports Medicine & Physiotherapy skills. This Sports Medicine & Physiotherapy Bundle Includes Course 01: Sports Medicine Course 02: Physiotherapy So, enrol in our Sports Medicine & Physiotherapy bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Sports Medicine Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science Physiotherapy Module 01: Introduction to Physiotherapy Module 02: The Standards for Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Module 06: Musculoskeletal Physiotherapy Module 07: Respiratory Physiotherapy Module 08: Paediatric Physiotherapy Module 09: Evidence-Based Physiotherapy (EBP) Module 10: Building a Career as a Physiotherapist Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Medicine & Physiotherapy bundle. Requirements To enrol in this Sports Medicine & Physiotherapy, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Sports Medicine & Physiotherapy. Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate for £10.79 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Sports Medicine & Physiotherapy
Delivered Online On Demand8 hours
£12

Level 5 Negotiation skill course

By Training Tale

Level 5 Negotiation Skills Course Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Workplace First Aid Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Level 5 Negotiation Skills Course This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 Negotiation Skills course. Level 5 Negotiation skill course 1:34:00 1: Level 5 Negotiation skill course 1:34:00 PDF Who is this course for? Level 5 Negotiation Skills Course This Level 5 Negotiation Skillscourse is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this Level 5 Negotiation Skillscourse invaluable. Requirements Level 5 Negotiation Skills Course There are no specific requirements for this Level 5 Negotiation Skills Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 5 Negotiation Skills Course This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 Negotiation skill course
Delivered Online On Demand1 hour 36 minutes
£12

Public Speaking for Success: Conquer Your Anxiety - CPD Certified

By Training Tale

Public Speaking: Public Speaking Online Transform your communication prowess with our dynamic Public Speaking course. Dive deep into the Public Speaking program, mastering essential Public Speaking techniques and gaining invaluable Public Speaking knowledge. Enroll today to shine in any speaking scenario. Don't miss this opportunity to excel in Public Speaking. Unlock the power of effective communication with our Public Speaking course. Master essential Public Speaking skills, gain confidence, and captivate your audience. Enroll today to elevate your presentation abilities and become a skilled Public Speaking professional. Don't miss this opportunity to excel in Public Speaking. Elevate your confidence and communication skills with our Public Speaking course. Master essential techniques to excel in Public Speaking. Join us today to unlock the secrets of impactful Public Speaking and boost your career. Don't miss out on this chance to become a Public Speaking expert. Enroll now! Special Offers of this Public Speaking: Public Speaking Course This Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support from Monday to Friday in this Public Speaking: Public Speaking Course Main Course: Public Speaking Free Courses: Course 01: Level 5 Personal Development Course 02: Dealing with Difficult People Course 03: Communication Skills [ Note: Free PDF certificate as soon as completing the Public Speaking: Public Speaking course] Public Speaking: Public Speaking Course Curriculum of Public Speaking Industry Experts Designed this Public Speaking: Public Speaking course into 05 detailed modules. Module 1: Introduction Module 2: Understanding Storytelling Module 3: Better Speech Module 4: Deliver your speech Module 5: Overcome your anxiety, and fear Assessment Method of Public Speaking After completing each module of the Public Speaking: Public Speaking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Public Speaking After completing the MCQ/Assignment assessment for this Public Speaking: Public Speaking course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Public Speaking: Public Speaking This Public Speaking Course is suitable for anyone Requirements Public Speaking: Public Speaking Students who intend to enrol in this Public Speaking: Public Speaking course must meet the following requirements: Public Speaking: Good command of the English language Public Speaking: Must be vivacious and self-driven Public Speaking: Basic computer knowledge Public Speaking: A minimum of 16 years of age is required Career path Public Speaking: Public Speaking Certificates Digital Certificate Digital certificate - Included

Public Speaking for Success: Conquer Your Anxiety - CPD Certified
Delivered Online On Demand36 hours
£12

Tenant Support in Social Housing Programs

By Online Training Academy

Take on a transformative journey into the heart of social housing with our exclusive workshop on Tenant Support in Social Housing Programs. Imagine a realm where housing is not just about shelter, but a thriving community where tenants are supported, engaged, and empowered. In this course, we unravel the core fundamentals of social housing, delving into the intricate tapestry of tenant selection, financial management, and property maintenance. As we navigate through safety measures and delve into the art of tenant engagement, you'll discover the essential elements that make social housing programs not just spaces to live but communities to thrive in. Explore the nuanced terrain of recognizing and managing offensive behaviours, equipping yourself with the skills to foster a harmonious living environment. Understand the crucial roles played by social workers and housing officers, gaining insights into their responsibilities. Finally, glimpse into the vast career opportunities awaiting those passionate about making a meaningful impact in social housing management. Join us in this journey where housing transcends its conventional boundaries, becoming a catalyst for positive change and community well-being. Key Features: This Tenant Support in Social Housing Programs Course Includes This Tenant Support Course is CPD Certified Free Certificate from Reed CIQ Approved Tenant Support Course Developed by Specialist Lifetime Access Course Curriculum: Tenant Support in Social Housing Programs Module 01: Social Housing Fundamentals Module 02: Tenant Selection and Oversight Module 03: Financial Management in Social Housing Module 04: Safety Measures and Property Maintenance in Social Housing Module 05: Tenant Engagement in Social Housing Module 06: Recognition and Management of Offensive Behaviours Module 07: Responsibilities of Social Workers and Housing Officers Module 08: Career Opportunities in Social Housing Management Learning Outcomes: Tenant Support in Social Housing Programs Master Social Housing Fundamentals, understanding the core principles and structures. Acquire skills in Tenant Selection and Oversight, ensuring efficient housing management. Develop proficiency in Financial Management specific to the dynamics of social housing. Implement Safety Measures and Property Maintenance for a secure and well-maintained environment. Foster Tenant Engagement in Social Housing, creating vibrant and connected communities. Recognize and Manage Offensive Behaviours, maintaining a harmonious social housing atmosphere. CPD 10 CPD hours / points Accredited by CPD Quality Standards Tenant Support in Social Housing Programs 1:41:42 1: Module 01: Social Housing Fundamentals 06:32 2: Module 02: Tenant Selection and Oversight 12:11 3: Module 03: Financial Management in Social Housing 11:14 4: Module 04: Safety Measures and Property Maintenance in Social Housing 13:14 5: Module 05: Tenant Engagement in Social Housing 14:21 6: Module 06: Recognition and Management of Offensive Behaviours 17:53 7: Module 07: Responsibilities of Social Workers and Housing Officers 12:20 8: Module 08: Career Opportunities in Social Housing Management 11:57 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Tenant Support in Social Housing Programs Housing professionals seeking a comprehensive understanding of social housing dynamics. Tenant support staff looking to enhance their knowledge and effectiveness. Social workers and housing officers interested in refining their roles. Individuals involved in community development and social housing initiatives. Policy makers and advocates dedicated to improving social housing programs. Career path Tenant Support in Social Housing Programs Social Housing Officer - £20K to 30K/year. Housing Support Worker - £18K to 25K/year. Housing Officer - £22K to 35K/year. Community Support Worker - £17K to 28K/year. Tenant Liaison Officer - £20K to 32K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Tenant Support in Social Housing Programs
Delivered Online On Demand1 hour 42 minutes
£12

Paralegal, Legal Secretary and Office Skills with UK Employment Law - CPD Certified

By Online Training Academy

In today's work environment, it is critical to have knowledge of paralegal, legal secretary, and office skills in addition to taking a specific course on UK employment law. Due to their complex nature, legal assistance positions-which paralegals frequently fill-require a deep comprehension of complex legal processes. This extensive Paralegal, Legal Secretary and Office Skills with UK Employment Law course sharpens students' ability to navigate the complexities of UK employment law while also providing them with the fundamental office skills they need. There are many career prospects in the UK for qualified paralegals and legal secretaries due to the increasing complexity of legal systems. People with these competencies typically earn between £25,000 and £35,000 a year, which is indicative of the high value that is put on their expertise. Completing this Paralegal, Legal Secretary and Office Skills with UK Employment Law course gives you a competitive edge in the job market in addition to improving your employability. Beyond the possibility of rich employment opportunities, the benefits include developing a thorough comprehension of legal nuances and guaranteeing a well-rounded skill set for success in the legal field. Key Features: This Paralegal, Legal Secretary and Office Skills with UK Employment Law Course Includes: This Paralegal, Legal Secretary and Office Skills with UK Employment Law is CPD Certified Free Certificate from Reed CIQ Approved Paralegal, Legal Secretary and Office Skills with UK Employment Law Developed by Specialist Lifetime Access Course Curriculum: Paralegal, Legal Secretary and Office Skills with UK Employment Law Course Module 1: Fundamentals of Legal Practice 1.1 Grasping the Paralegal Concept 1.2 Essential Legal Terminology 1.3 Refining Communication Skills for Paralegals 1.4 Adhering to Professional Conduct and Ethics in Paralegal Work Module 2: Legal Frameworks and Areas of Expertise 2.1 Exploring Criminal Law 2.2 Understanding Law of Contract & Tort Law 2.3 Navigating Property Law 2.4 Examining Contract & Business Law 2.5 Practicing Wills, Probate, and Estate Law 2.6 Engaging in Property Law & Conveyancing Practice Module 3: Administrative Proficiency in Legal Environments 3.1 Introduction to the Role of Legal Secretary 3.2 Developing Skills for Effective Administration 3.3 Enhancing Communication Abilities 3.4 Efficient Time Management Strategies 3.5 Utilizing Tools for Combatting Procrastination 3.6 Implementing Conflict Management Techniques Module 4: Essential Aspects of Employment Law 4.1 Grasping the Basics of Employment Law 4.2 Understanding the Legal Aspects of Recruitment 4.3 Analyzing Employment Contracts 4.4 Crafting an Employee Handbook 4.5 Navigating the Disciplinary Procedure Learning Outcomes: Paralegal Foundations: Understand paralegal concepts, key terms, and ethical practices effectively. Legal Framework Mastery: Demonstrate expertise in criminal, contract, property, and business law. Administrative Excellence: Develop legal secretary skills, efficient administration, and conflict management proficiency. Communication Proficiency: Master communication, both written and verbal, crucial for legal settings. Time Management Skills: Efficiently schedule tasks and utilize tools to combat procrastination effectively. Employment Law Understanding: Grasp basics, legal recruitment, contracts, handbooks, and disciplinary procedures in employment law. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: Fundamentals of Legal Practice 1:02:42 1: 1.1 Grasping the Paralegal Concept 14:10 2: 1.2 Essential Legal Terminology 10:46 3: 1.3 Refining Communication Skills for Paralegals 22:43 4: 1.4 Adhering to Professional Conduct and Ethics in Paralegal Work 15:03 Module 2: Legal Frameworks and Areas of Expertise 1:38:56 5: 2.1 Exploring Criminal Law 16:31 6: 2.2 Understanding Law of Contract & Tort Law 15:52 7: 2.3 Navigating Property Law 11:50 8: 2.4 Examining Contract & Business Law 34:55 9: 2.5 Practicing Wills, Probate, and Estate Law 07:57 10: 2.6 Engaging in Property Law & Conveyancing Practice 11:51 Module 3: Administrative Proficiency in Legal Environments 54:38 11: 3.1 Introduction to the Role of Legal Secretary 12:29 12: 3.2 Developing Skills for Effective Administration 09:18 13: 3.3 Enhancing Communication Abilities 16:21 14: 3.4 Efficient Time Management Strategies 04:20 15: 3.5 Utilizing Tools for Combatting Procrastination 04:21 16: 3.6 Implementing Conflict Management Techniques 07:49 Module 4: Essential Aspects of Employment Law 1:22:56 17: 4.1 Grasping the Basics of Employment Law 16:17 18: 4.2 Understanding the Legal Aspects of Recruitment 23:35 19: 4.3 Analyzing Employment Contracts 14:06 20: 4.4 Crafting an Employee Handbook 13:03 21: 4.5 Navigating the Disciplinary Procedure 13:55 22: CPD Certificate - Free 01:00 23: Leave A Review 01:00 Who is this course for? This Paralegal, Legal Secretary and Office Skills with UK Employment Law course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Paralegal, Legal Secretary and Office Skills with UK Employment Law. Moreover, this course is ideal for: Aspiring Paralegals and Legal Secretaries Individuals Pursuing Legal Administrative Roles Professionals Aiming to Enhance Legal Communication Skills Those Interested in Employment Law Essentials Individuals Seeking Administrative Excellence in Legal Environments Requirements There are no requirements needed to enrol into this Paralegal, Legal Secretary and Office Skills with UK Employment Law course. We welcome individuals from all backgrounds and levels of experience to enrol into this Paralegal, Legal Secretary and Office Skills with UK Employment Law course. Career path After finishing this Paralegal, Legal Secretary and Office Skills with UK Employment Law course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Paralegal, Legal Secretary and Office Skills with UK Employment Law are: Paralegal Legal Secretary Office Administrator Human Resources Assistant Compliance Officer Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Paralegal, Legal Secretary and Office Skills with UK Employment Law - CPD Certified
Delivered Online On Demand5 minutes
£12

Bodyguard Training: Security Skills

By Online Training Academy

Bodyguard Training: Security Skills Course equips individuals with essential techniques crucial in safeguarding lives and assets, making it indispensable in today's volatile world. In an era marked by increasing security threats, mastering personal security, anti-ambush drills, and surveillance techniques becomes imperative. This Bodyguard Training: Security Skills course not only enhances personal safety but also opens up lucrative job opportunities, especially in the UK, where demand for skilled security professionals remains high. Upon completion, individuals can expect to secure positions in various sectors, such as executive protection, with salaries ranging from £25,000 to £60,000 annually, depending on experience and expertise. Moreover, the advantages of this course extend beyond professional realms, enhancing situational awareness and crisis management skills for everyday life. With the security sector experiencing a steady rise, projected to increase by 10% over the next decade, acquiring these specialized skills ensures relevance and competitiveness in the job market. Key Features: CPD Certified Bodyguard Training: Security Skills Course Free Certificate from Reed CIQ Approved Bodyguard Training: Security Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Bodyguard Training Module 02: Personal Security Module 03: Anti-Ambush Drills Module 04: Personal Search Techniques Module 05: Foot Protection Techniques Module 06: Vehicle Escort Procedures Module 07: Surveillance and Basic Anti-Surveillance Techniques Learning Outcomes: Execute advanced personal security strategies with adept anti-ambush drill application. Master comprehensive personal search techniques for thorough and efficient security measures. Apply foot protection techniques to ensure the safety of the client. Demonstrate proficiency in vehicle escort procedures for secure transportation management. Employ surveillance techniques and basic anti-surveillance strategies effectively. Synthesize knowledge from the introduction module into a holistic bodyguard skillset. CPD 10 CPD hours / points Accredited by CPD Quality Standards Bodyguard Training: Security Skills 1:39:07 1: Module 01: Introduction to Bodyguard Training Preview 08:34 2: Module 02: Personal Security 10:04 3: Module 03: Anti-Ambush Drills 15:52 4: Module 04: Personal Search Techniques 11:31 5: Module 05: Foot Protection Techniques 16:09 6: Module 06: Vehicle Escort Procedures 14:43 7: Module 07: Surveillance and Basic Anti-Surveillance Techniques 21:14 8: CPD Certificate - Free 01:00 Who is this course for? This Bodyguard Training: Security Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Bodyguard Training: Security Skills. Moreover, this course is ideal for: Security personnel seeking advanced training in protective skills. Close protection officers aspiring to enhance their security competencies. Military personnel transitioning to civilian bodyguard roles. Law enforcement professionals aiming to specialize in personal security. Individuals with a keen interest in high-profile security service careers. Requirements There are no requirements needed to enrol into this Bodyguard Training: Security Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Bodyguard Training: Security Skills course. Career path After finishing this Bodyguard Training: Security Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Bodyguard Training: Security Skills are Close Protection Officer - £25K to 40K/year Security Consultant - £30K to 50K/year Private Investigator - £20K to 35K/year Security Manager - £30K to 45K/year Surveillance Operative - £20K to 35K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Bodyguard Training: Security Skills
Delivered Online On Demand1 hour 42 minutes
£12

Customer Support Training

By Online Training Academy

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Support Training
Delivered Online On Demand2 hours
£12

Wedding Planner Course

By Compliance Central

Are you looking to enhance your Wedding Planner skills? If yes, then you have come to the right place. Our comprehensive course on Wedding Planner will assist you in producing the best possible outcome by mastering the Wedding Planner skills. The Wedding Planner Course is for those who want to be successful. In the Wedding Planner Course, you will learn the essential knowledge needed to become well versed in Wedding Planner Course. Our Wedding Planner Course starts with the basics of Wedding Planner Course and gradually progresses towards advanced topics. Therefore, each lesson of this Wedding Planner Course is intuitive and easy to understand. Why would you choose the Wedding Planner Course from Compliance Central: Lifetime access to Wedding Planner Course materials Full tutor support is available from Monday to Friday with the Wedding Planner Course Learn Wedding Planner Course skills at your own pace from the comfort of your home Gain a complete understanding of Wedding Planner Course Accessible, informative Wedding Planner Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Wedding Planner Course bundle Study Wedding Planner Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Wedding Planner Course Improve your chance of gaining in demand skills and better earning potential by completing the Wedding Planner Course Wedding Planner Course Curriculum Topics: Module 01: An Overview of Wedding Industry Module 02: Profession of a Wedding Planner Module 03: Wedding Timelines Module 04: Wedding Budgets Module 05: The Vision, Venue, and Theme Determining Module 06: Food and Beverage and the Wedding Cake Module 07: Music, Photography and Floral Décor Module 08: Wedding Attire Module 09: Setting the Stage: Choosing, Equipping and Decorating Venue Module 10: Wedding Day Details Module 11: Post Wedding Activity and Evaluation Module 12: Starting your Own Wedding Planning Business CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Wedding Planner Course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Wedding Planner Course. It is also great for professionals who are already working in Wedding Planner Course and want to get promoted at work. Requirements To enrol in this Wedding Planner Course, all you need is a basic understanding of the English Language and an internet connection. Career path The Wedding Planner Course will enhance your knowledge and improve your confidence. Wedding Planner: £25,000 to £40,000 per year Event Coordinator: £22,000 to £35,000 per year Venue Manager: £25,000 to £40,000 per year Wedding Consultant: £20,000 to £35,000 per year Event Designer: £25,000 to £45,000 per year Hospitality Manager (specializing in weddings): £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Wedding Planner Course
Delivered Online On Demand4 hours
£12

Child Protection and Safeguarding in Education

By Online Training Academy

Enrolling in a Child Protection and Safeguarding in Education course is essential in today's world, where ensuring the safety and well-being of children is paramount. This course equips you with vital knowledge about the UK's child protection system, how to respond to and report child abuse, and the importance of sharing safeguarding concerns. Child protection and safeguarding skills are crucial for anyone working with children, helping you identify and address child maltreatment effectively. Professionally, this knowledge is highly valued in the UK, opening up opportunities in education, sports, and leisure sectors, with average salaries ranging from £20,000 to £30,000 annually. Learning these skills enhances your career prospects and empowers you to contribute to creating safer environments for children. The demand for professionals in this sector is increasing, with the focus on safeguarding growing by approximately 15-20% annually. By mastering child protection and safeguarding practices, you not only advance your career but also play a critical role in safeguarding future generations. Key Features: CPD Certified Child Protection and Safeguarding Course Free Certificate from Reed CIQ Approved Child Protection and Safeguarding Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Child Protection and Safeguarding Basics Module 02: Child Protection System In the UK Module 03: How to Respond to Child Abuses Module 04: The Importance of Sharing Information about Any Safeguarding Concerns Module 05: Reporting Abuse Module 06: Child Maltreatment Module 07: Child Protection in Education System Good Practice Guidelines Module 08: How to Deal with Allegations Against Staff Module 09: Child Protection in Sport & Active Leisure Good Safeguarding and Practice Guideline Learning Outcomes: Recognize signs of child abuse and respond appropriately, ensuring child safety. Demonstrate understanding of the UK child protection system and its nuances. Effectively share information about safeguarding concerns, prioritizing child welfare. Report instances of abuse with precision, adhering to established guidelines. Navigate child maltreatment issues, fostering a secure educational environment. Handle allegations against staff judiciously, upholding the integrity of the education system. CPD 10 CPD hours / points Accredited by CPD Quality Standards Child Protection and Safeguarding in Education 2:33:37 1: Module 01: Child Protection and Safeguarding Basics Preview 15:30 2: Module 02: Child Protection System In the UK 19:47 3: Module 03: How to Respond to Child Abuses 13:23 4: Module 04: The Importance of Sharing Information about Any Safeguarding Concerns 15:13 5: Module 05: Reporting Abuse 10:41 6: Module 06: Child Maltreatment 18:19 7: Module 07: Child Protection in Education System Good Practice Guidelines 21:19 8: Module 08: How to Deal with Allegations Against Staff 17:04 9: Module 09: Child Protection in Sport & Active Leisure Good Safeguarding 20:21 10: CPD Certificate - Free 01:00 11: Leave A Review 01:00 Who is this course for? This Child Protection and Safeguarding course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Child Protection and Safeguarding. Moreover, this course is ideal for: Teachers and educational staff Sports coaches and active leisure professionals Anyone involved in child-focused organizations Parents and guardians Social workers and community support workers Requirements There are no requirements needed to enrol into this Child Protection and Safeguarding in Education course. We welcome individuals from all backgrounds and levels of experience to enrol into this Child Protection and Safeguarding in Education course. Career path After finishing this Child Protection and Safeguarding in Education course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Child Protection and Safeguarding are: Child Protection Officer - £25K to £40K/year Social Worker - £24K to £38K/year Safeguarding Officer - £26K to £42K/year Education Welfare Officer - £22K to £37K Youth Worker - £20K to £33K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Child Protection and Safeguarding in Education
Delivered Online On Demand2 hours 36 minutes
£12