11016 Professional Skills Course (PSC) courses delivered Online

Are you looking to enhance your Sports Medicine & Physiotherapy skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Medicine & Physiotherapy will assist you in producing the best possible outcome by learning the Sports Medicine & Physiotherapy skills. This Sports Medicine & Physiotherapy Bundle Includes Course 01: Sports Medicine Course 02: Physiotherapy So, enrol in our Sports Medicine & Physiotherapy bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Sports Medicine Module 01: Sports Medicine Module 02: Careers in Sports Medicine Module 03: Top Ten Common Sports Injuries Module 04: Common Sports Medicines Module 05: Nutrition and Weight Management Module 06: Medical Problems Faced by Athletes Module 07: Sports and Exercise Module 08: Imaging in Sports Medicine Module 09: Performance Enhancement Module 10: The Future of Sports Science Physiotherapy Module 01: Introduction to Physiotherapy Module 02: The Standards for Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Module 06: Musculoskeletal Physiotherapy Module 07: Respiratory Physiotherapy Module 08: Paediatric Physiotherapy Module 09: Evidence-Based Physiotherapy (EBP) Module 10: Building a Career as a Physiotherapist Disclaimer: Please note that this course doesn't qualify you as a professional in this field. However, it'll enhance your fundamental knowledge. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Medicine & Physiotherapy bundle. Requirements To enrol in this Sports Medicine & Physiotherapy, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Sports Medicine & Physiotherapy. Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate for £10.79 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your Conservation Officer skills? If yes, then you have come to the right place. Our comprehensive course on Conservation Officer will assist you in producing the best possible outcome by mastering the Conservation Officer skills. The Conservation Officer course is for those who want to be successful. In the Conservation Officer course, you will learn the essential knowledge needed to become well versed in Conservation Officer. Our Conservation Officer course starts with the basics of Conservation Officer and gradually progresses towards advanced topics. Therefore, each lesson of this Conservation Officer course is intuitive and easy to understand. Why would you choose the Conservation Officer course from Compliance Central: Lifetime access to Conservation Officer course materials Full tutor support is available from Monday to Friday with the Conservation Officer course Learn Conservation Officer skills at your own pace from the comfort of your home Gain a complete understanding of Conservation Officer course Accessible, informative Conservation Officer learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Conservation Officer Study Conservation Officer in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Conservation Officer Course Conservation Officer Curriculum Breakdown of the Conservation Officer Course Module 01: The Fundamentals of Conservation Module 02: Introduction to Biodiversity Module 03: Introduction to Ecosystem Module 04: Species and Ecosystems Module 05: Wildlife Conservation Module 06: Ocean Challenges and Solutions Module 07: Conservation Project Planning CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Conservation Officer course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Conservation Officer. It is also great for professionals who are already working in Conservation Officer and want to get promoted at work. Requirements To enrol in this Conservation Officer course, all you need is a basic understanding of the English Language and an internet connection. Career path The Conservation Officer course will enhance your knowledge and improve your confidence. Environmental Consultant: £25,000 to £45,000 per year Wildlife Conservation Officer: £22,000 to £38,000 per year Ecologist: £22,000 to £40,000 per year Sustainability Officer: £25,000 to £45,000 per year Park Ranger: £20,000 to £35,000 per year Nature Reserve Manager: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

All in One Bundle Special Discount Offer Are you looking to enhance your .NET Developer with HTML Basic and JavaScript skills? If yes, then you have come to the right place. Our comprehensive courses on .NET Developer with HTML Basic and JavaScript will assist you in producing the best possible outcome by learning the .NET Developer with HTML Basic and JavaScript skills. CPD Accredited courses you will get: Course 01: Asp.Net Webforms from Scratch for Beginners Course 02: Time Management Skills Course 03: Office Skills The .NET Developer with HTML Basic and JavaScript bundle is for those who want to be successful. In the .NET Developer with HTML Basic and JavaScript bundle, you will learn the essential knowledge needed to become well versed in .NET Developer with HTML Basic and JavaScript . Our .NET Developer with HTML Basic and JavaScript bundle starts with the basics of .NET Developer with HTML Basic and JavaScript and gradually progresses towards advanced topics. Therefore, each lesson of this .NET Developer with HTML Basic and JavaScript is intuitive and easy to understand. Why would you choose the .NET Developer with HTML Basic and JavaScript course from Compliance Central: Lifetime access to .NET Developer with HTML Basic and JavaScript courses materials Full tutor support is available from Monday to Friday with the .NET Developer with HTML Basic and JavaScript course Learn .NET Developer with HTML Basic and JavaScript skills at your own pace from the comfort of your home Gain a complete understanding of .NET Developer with HTML Basic and JavaScript course Accessible, informative .NET Developer with HTML Basic and JavaScript learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the .NET Developer with HTML Basic and JavaScript bundle Study .NET Developer with HTML Basic and JavaScript in your own time through your computer, tablet or mobile device Curriculum of Course 01: Asp.Net Webforms from Scratch for Beginners Web Programming Introduction HTML Basic and JavaScript ASP.NET Introduction & Environment Setup ASP.NET Architecture CSS & Themes Page Redirection Master Pages and Common URL's Writing Validation Controls ASP.NET State Management WebConfiguration File & Global.asax Authentication and Authorization Insert Update Delete Data Bound Controls Login Form Using OTP AJAX implementation on ASP.NET Debug Tools Usage in Visual Studio Mapping and Routing Build and Publish Web Application IIS Internet Information Services and Deploy Web Application HTTP to HTTPS Configuration BONUS LECTURE: What Next? Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The .NET Developer with HTML Basic and JavaScript bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in .NET Developer with HTML Basic and JavaScript . It is also great for professionals who are already working in .NET Developer with HTML Basic and JavaScript and want to get promoted at work. Requirements To enrol in this .NET Developer with HTML Basic and JavaScript course, all you need is a basic understanding of the English Language and an internet connection. Career path The .NET Developer with HTML Basic and JavaScript course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to .NET Developer with HTML Basic and JavaScript. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***Transform Yourself: From Beginner to Legal Secretary in One Course*** Did you know according to a recent report, the demand for Legal Secretaries is expected to grow by 5% in the next few years? This essential role provides the foundation for a successful legal career. If you're looking to step into the exciting world of law, this legal course comprehensive course equips you with the knowledge and skills to thrive as a Legal Secretary. This Legal Secretary - Legal Office Administration and Support course is designed to provide a theoretical grounding in all the key areas a Legal Secretary needs to excel. Through a series of engaging modules, you'll gain a thorough understanding of English Law, legal terminology, and essential secretarial practices. Learning Outcomes By the end of this Legal Secretary - Legal Office Administration and Support course, you will be able to: Gain a thorough understanding of the legal secretary's role and responsibilities within a legal practice. Develop a strong foundation in English Law and the legal systems that govern the UK. Master the fundamentals of contract law, tort law, wills & probate, property law, criminal law, and family law. Hone your skills in professional writing, document creation, proofreading, and editing. Learn effective meeting management, minute-taking techniques, and data management practices. Develop a comprehensive understanding of human rights and their application in legal contexts. Key Highlights for Legal Secretary - Legal Office Administration and Support Course: CPD QS Accredited Proficiency with this Legal Secretary course. After successfully completing the Legal Secretary course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Legal Secretary course. The online test with immediate results You can study and complete the Legal Secretary course at your own pace. Study for the Legal Secretary course using any internet-connected device, such as a computer, tablet, or mobile device. This Legal Secretary - Legal Office Administration and Support course is your gateway to a fulfilling career as a Legal Secretary. Throughout the course, you'll delve into various legal areas, including contract law, tort law, wills & probate, property law, criminal law, family law, and business law. You'll gain insights into the legal systems within the UK and explore the intricacies of legal documents. The Legal Secretary course also emphasizes the importance of communication, interpersonal skills, and organization, all essential for success as a Legal Secretary. Furthermore, you'll develop proficiency in document proofreading, editing, and minute-taking, ensuring accuracy and efficiency in your daily tasks. The Legal secretary course also covers essential secretarial skills like data management, record-keeping, and meeting management, equipping you to provide exceptional support to lawyers and legal teams. Curriculum Breakdown of the Legal Secretary - Legal Office Administration and Support Course Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Legal Secretary - Legal Office Administration and Support course is suitable for: Individuals with an interest in a career in law. Those seeking to become a Legal Secretary. Professionals looking to enhance their legal knowledge and secretarial skills. Graduates seeking entry-level positions in the legal sector. Career changers interested in transitioning into the legal field. Anyone who wants to gain a foundational understanding of the legal system. Requirements There are no specific prerequisites for this Legal Secretary - Legal Office Administration and Support However, a basic understanding of legal terminology and strong written communication skills will be beneficial. Career path This Legal Secretary - Legal Office Administration and Support course provides a strong foundation for a fulfilling career as : Paralegal Legal Assistant Solicitor (with further qualifications) Legal Compliance Officer Legal Consultant Legal Case Manager ***Enroll today and take the first step towards becoming a successful Legal Secretary!*** Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your School Administration skills? If yes, then you have come to the right place. Our comprehensive course on School Administration will assist you in producing the best possible outcome by mastering the School Administration skills. The School Administration course is for those who want to be successful. In the School Administration course, you will learn the essential knowledge needed to become well versed in School Administration. Our School Administration course starts with the basics of School Administration and gradually progresses towards advanced topics. Therefore, each lesson of this School Administration course is intuitive and easy to understand. Why would you choose the School Administration course from Compliance Central: Lifetime access to School Administration course materials Full tutor support is available from Monday to Friday with the School Administration course Learn School Administration skills at your own pace from the comfort of your home Gain a complete understanding of School Administration course Accessible, informative School Administration learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the School Administration Study School Administration in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your School Administration Course School Administration Curriculum Breakdown of the School Administration Course Introduction to School Administration Types of Schools In The UK Workplace Development Creating and Maintaining a School Culture Educational Administration and Management Safeguarding Students Child Development Serious Behavioural Issues and Problems of Students Managing School Premises Safety and Maintenance As an Administrator Self-Management and Dealing with Stress CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The School Administration course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in School Administration. It is also great for professionals who are already working in School Administration and want to get promoted at work. Requirements To enrol in this School Administration course, all you need is a basic understanding of the English Language and an internet connection. Career path The School Administration course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

A Project Coordinator plays a vital role in ensuring the successful execution of projects by organising resources, coordinating tasks, and monitoring progress. In the UK, the demand for skilled Project Coordinators is on the rise. The project management industry is projected to grow by 6.1% annually, creating around 20,000 new jobs by 2027. With a median salary of approximately £30,000 per year, Project Coordinators can earn up to £45,000 or more with experience. This industry offers diverse opportunities across sectors, making it an attractive choice for individuals interested in managing projects and driving organisational success. Our Project Coordinator course starts with the basics of Project Coordinator and gradually progresses towards advanced topics. Therefore, each lesson of this Project Coordinator course is intuitive and easy to understand. Why would you choose the Project Coordinator course from Compliance Central: Lifetime access to Project Coordinator course materials Full tutor support is available from Monday to Friday with the Project Coordinator course Learn Project Coordinator skills at your own pace from the comfort of your home Gain a complete understanding of Project Coordinator course Accessible, informative Project Coordinator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Project Coordinator Study Project Coordinator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Coordinator Course Project Coordinator Curriculum Breakdown of the Project Coordinator Course Course Outline: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Coordinator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Coordinator. It is also great for professionals who are already working in Project Coordinator and want to get promoted at work. Requirements To enrol in this Project Coordinator course, all you need is a basic understanding of the English Language and an internet connection. Career path Project Coordinator: £25,000 to £45,000 per year Project Administrator: £20,000 to £35,000 per year Event Coordinator: £22,000 to £40,000 per year Construction Project Coordinator: £30,000 to £50,000 per year IT Project Coordinator: £28,000 to £45,000 per year Marketing Project Coordinator: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Sales Development Representative skills? If yes, then you have come to the right place. Our comprehensive course on Sales Development Representative will assist you in producing the best possible outcome by mastering the Sales Development Representative skills. The Sales Development Representative course is for those who want to be successful. In the Sales Development Representative course, you will learn the essential knowledge needed to become well versed in Sales Development Representative. Our Sales Development Representative course starts with the basics of Sales Development Representative and gradually progresses towards advanced topics. Therefore, each lesson of this Sales Development Representative course is intuitive and easy to understand. Why would you choose the Sales Development Representative course from Compliance Central: Lifetime access to Sales Development Representative course materials Full tutor support is available from Monday to Friday with the Sales Development Representative course Learn Sales Development Representative skills at your own pace from the comfort of your home Gain a complete understanding of Sales Development Representative course Accessible, informative Sales Development Representative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sales Development Representative bundle Study Sales Development Representative in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sales Development Representative Course Improve your chance of gaining in demand skills and better earning potential by completing the Sales Development Representative Sales Development Representative Curriculum Breakdown of the Sales Development Representative Course Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Development Representative course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales Development Representative. It is also great for professionals who are already working in Sales Development Representative and want to get promoted at work. Requirements To enrol in this Sales Development Representative course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sales Development Representative course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sales Development Representative. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

If you're looking to level up your maths skills on this platform, then you definitely don't want to miss out on our GCSE Maths Preparation Course! In just one course, you'll gain all the essential knowledge and abilities you need to crush your GCSE Maths preparation exams. We start with the basics and gradually move on to more advanced topics, making each lesson easy to understand and follow. Course you'll get: Course 01: GCSE Maths Preparation Course 02: Time Management & Productivity Course 03: Office Skills GCSE Maths Preparation course Basic Learning Outcomes: You'll be a seasoned expert after completing this reputable GCSE Maths Preparation course. You will discover the following concepts - Numbers and negative numbers, as well as identity numbers and number sets. Prime numbers among factors and multiples, as well as the least common multiple and divisibility. Digits, including rounding and repetition of decimals. Fractions, including fractions based on mixed numbers, ratios, and proportions. Exponents, including bases that are negative or fractional. Radicals, such as those who rationalise the numerator. Multiplication, division, and estimation in scientific notation. Key Highlights for GCSE Maths Preparation Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules You have the peace of mind that GCSE Maths Preparation course provides the top of the range content in the market. So make a statement on the job market by finishing the course. Obtain a certificate from CPD that is accredited and use it on your resume to impress potential employers. So why wait? Enrol now and get ready to conquer GCSE Maths Preparation like a pro! Curriculum Breakdown of the GCSE Maths Preparation Course: Module 01: Numbers and Negative Numbers Module 02: Multiples Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Additionally, you will receive additional informative modules from bonus courses. Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, This course particularly recommended for- Students related to Health & Care Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the GCSE Maths Preparation Course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to this course. Functional Skills Trainer Functional Skills Tutor Explore each of the roles available and how you can start your career in GCSE Maths Preparation course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Functional Skills Maths Level 2 course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD Accredited PDF Certificate Digital certificate - Included Get a CPD accredited PDF certificate for Free.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the mysteries of the unknown with our comprehensive course on Introduction to Parapsychology and Paranormal. Delve into fascinating realms where science meets the supernatural, exploring a range of intriguing topics that will expand your understanding of the paranormal world. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners explore fascinating topics related to parapsychology and the paranormal. They delve into the mysteries surrounding UFOs and aliens, learning about investigations and different cultural beliefs. They also study astrology and its historical significance. The course examines the placebo effect, exploring how belief can influence health outcomes. Learners explore the concepts of probability and coincidence, gaining insights into how events may seem connected without being so. They investigate physical manifestations and reactions related to paranormal phenomena, and how these can affect people.The course also covers the influence of conscious and subconscious minds on paranormal experiences, and the practice of meditation as a tool for exploring these phenomena. Learners critically analyze theories related to parapsychology, and study the psychology behind claims of psychic fraud, understanding the complexities involved in such phenomena. Course Curriculum Module 01: Introduction to Parapsychology and Paranormal Module 02: Investigating Aliens and UFOs Module 03: The Origin and Legends in Different Cultures Module 04: Astrology Module 05: Placebo Effect Module 06: Probability and Coincidence Module 07: Physical Manifestations and Reactions Module 08: Manifestation on the Conscious & Subconscious Mind Module 09: Meditation Module 10: Exploring the Theories Module 11: The Psychology of Psychic Fraud Learning Outcomes: Understand Parapsychology theories and their relevance in modern society. Analyze cultural perspectives on paranormal phenomena and their historical context. Evaluate the scientific basis behind phenomena like astrology and placebo effects. Examine the psychological and physiological reactions to paranormal experiences. Discuss the ethical implications surrounding psychic phenomena and related practices. Apply meditation techniques to enhance understanding of consciousness and subconsciousness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Parapsychology and Paranormal 1:39:17 1: Module 01: Introduction to Parapsychology and Paranormal 07:44 2: Module 02: Investigating Aliens and UFOs 11:06 3: Module 03: The Origin and Legends in Different Cultures 08:04 4: Module 04: Astrology 06:50 5: Module 05: Placebo Effect 10:02 6: Module 06: Probability and Coincidence 09:54 7: Module 07: Physical Manifestations and Reactions 05:13 8: Module 08: Manifestation on the Conscious & Subconscious Mind 09:37 9: Module 09: Meditation 10:56 10: Module 10: Exploring the Theories 13:08 11: Module 11: The Psychology of Psychic Fraud 05:43 12: CPD Certificate - Free 01:00 Who is this course for? Individuals curious about paranormal phenomena and its scientific explanations. Students of psychology and sociology interested in unconventional human experiences. Researchers exploring cultural beliefs and their impact on paranormal studies. Those seeking to understand the intersection of psychology and metaphysics. Enthusiasts of meditation and its applications in paranormal exploration. Career path Paranormal Researcher Cultural Anthropologist Astrologer Ethical Psychologist Meditation Instructor Psychological Researcher Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.