11009 Professional Skills Course (PSC) courses delivered Online

Duration 1 Days 6 CPD hours Additional course details: Nexus Humans Arcserv training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Arcserv course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Additional course details: Nexus Humans Orientation - Consumer Students training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Orientation - Consumer Students course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This basic course is for IT personnel with a theoretical background of z/OS. Overview Review the main concepts of z/OS Log on to TSO and start ISPF/PDF Navigate through ISPF/PDF dialogs and use the basic ISPF/PDF functions and the ISPF Editor Use ISPF/PDF to allocate data sets and edit data sets (including hierarchical file system (HFS) files) via the ISPF Editor primary and line commands Use ISPF to create and manipulate (copy, rename, delete, list, sort and merge) data sets Identify security considerations for Multiple Virtual Storage (MVS) data sets and HFS files Describe and use TSO/E commands Perform simple modifications to existing ISPF/PDF panels Invoke a REXX exec and TSO CLIST Tailor existing JCL and submit batch jobs Review job status and job output using SDSF Invoke UNIX processes Manipulate HFS directories and file systems using the UNIX System Services ISHELL This course is designed to teach students the fundamental practical skills to navigate and work in a z/OS environment. This includes the use of ISPF/PDF dialogs, TSO/E commands, JCL, UNIX System Services shell, and BookManager. Review of the z/Architecture and z/OS An Introduction to ISPF, ISPF/PDF, and RACF System familiarization Working with ISPF/PDF (Part 1 & 2) Allocate new data sets ISPF editor primary commands ISPF editor line command Copy/move/rename/delete data sets and members Data set lists Working with TSO/E Using TSO/E commands Working with JCL Submit a job JCL exercises Working with UNIX System Services Procedures ISHELL and hierarchical file system Additional course details: Nexus Humans ES10 IBM Fundamental System Skills in z/OS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ES10 IBM Fundamental System Skills in z/OS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This is an introductory level course for experienced software developers seeking to enhance and extend their core web development skillset leveraging JavaScript. Attendees should have practical experience developing basic software applications. This course provides an excellent foundation for continued learning to gain in-demand skills in in-demand skills and technologies such as NodeJS, Angular, React, Redux and more. This course can also be tailored for less experienced or non-developers as needed. Please inquire for details. Overview Throughout this course, students will explore the practical use of the umbrella of technologies that work in conjunction with JavaScript as well as some of the tools, toolkits, and frameworks that can be used in conjunction with web development and deployment. The course thoroughly explores JavaScript and how it is used within the context of web applications, walking students through the different technologies that are used with JavaScript and exploring core aspects of JavaScript in terms of web applications, security, tools, and frameworks. This skills-focused course is approximately 50% hands-on lab to lecture ratio. Our instructors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment guided by our expert team, attendees will learn to: Understand what JavaScript is and how it is used within the context of web applications Work with the different technologies that are the foundation for web applications. Understand and work with the fundamental aspects of JavaScript in terms of web applications, security, tools, and frameworks Learn to how to effectively work with the newest advances in JavaScript such as ES6 and TypeScript Develop code using conventions and optimal constructs for performance Introduction to JavaScript | Modern JavaScript Essentials is a hands-on geared for web developers who need to learn basic JavaScript to use with today's systems and architectures to build sophisticated web interfaces. The training will guide students through a balanced mixture of theory and practical labs to gain core JavaScript development skills and have them explore its related technologies through to the use of tools and libraries to ease the development of advanced web applications. Course attendees will be able to hit the ground running right after class, applying essential JavaScript to projects at both an architectural as well as a line by line coding level. HTML Refresher (optional) HTMLÿ HTML5 CSS Refresher (optional) CSSÿ CSS3 Overview Introduction to JavaScript JavaScript Basics Debugging Tools JavaScript Functions JavaScript Arrays, Math and Date JavaScript Event Handling and the DOM Object-Oriented JavaScript Advanced JavaScript Topics The Next Step TypeScript Introduction to JSON and Ajax JavaScript Best Practices JavaScript Scheduling, Execution, and Security HTML5 JavaScript API Working with XML (Optional) XML DOM Mechanics XSLT Applied Additional course details: Nexus Humans Introduction to JavaScript | Modern JavaScript Essentials (TT4110) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to JavaScript | Modern JavaScript Essentials (TT4110) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours PostgreSQL is a powerful, open-source, object-relational database system known for being reliable, secure, and flexible. For administrators, learning PostgreSQL equips you with the skills needed to handle complex and high-performance databases in our data-driven world. Big-name companies like Apple, Cisco, Fujitsu, and IBM trust PostgreSQL for their critical applications, which highlights its significance and broad industry adoption. By getting the hang of PostgreSQL, administrators can boost their career opportunities and play a key role in the success of data-focused businesses. PostgreSQL Server Administration is a three-day hands-on course geared for administrators seeking to sharpen their skills and elevate their database management capabilities. Throughout the course you?ll explore a wide range of essential topics, from server architecture and user accounts to monitoring and routine maintenance. Throughout the course, you'll gain invaluable insights and practical techniques that will empower you to optimize, secure, and manage your PostgreSQL environment effectively. As you navigate through server configuration, database reporting, backup and restore procedures and more, you'll have the opportunity to apply your newfound knowledge to real-world scenarios. By the end of the course, you'll be equipped with the confidence and skillset required to tackle a wide array of administrative challenges and to effectively manage your PostgreSQL databases. Additional course details: Nexus Humans PostgreSQL Server Administration (TTDB7020) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PostgreSQL Server Administration (TTDB7020) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network Engineers, Network Administrators, Network Security Engineers, and NOC Administrators. Overview Successful completion of this five-day, instructor-led course will help enhance your understanding of how to design, implement, and effectively operate a Prisma SDWAN solution. You will get hands-on experience configuring Prisma SD-WAN with a branch and datacenter, configure policies, and use Prisma SD-WAN services. The Prisma SD-WAN Design and Operation (EDU-238) course describes the next generation Prisma SD-WAN solution, the capability and value it provides over legacy WAN and SD-WAN implementations, and how to configure, operate, and troubleshoot the solution. This course is intended for people who must configure, maintain, and use wide area networks, from data centers, to branches, to the cloud. Course Outline 1 - Solution Overview 2 - Branch Design 3 - Routing 4 - Policy Module #1 - Application Path and QoS Policy 5 - Policy Module #2 - NAT, ZBFW and Security 6 - Event Policy Management Services 7 - DNS and DHCP Services 8 - Operations and Troubleshooting 9 - CloudBlades 10 - Integrating Prisma SD-WAN and Prisma Access for SASE Implementation 11 - DevOps 12 - Next Steps Additional course details: Nexus Humans Palo Alto Networks :Prisma SD-WAN : Design and Operation EDU-238 (6.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks :Prisma SD-WAN : Design and Operation EDU-238 (6.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Security Engineers Security Administrators Security Operations Specialists Security Analysts Network Engineers Overview Successful completion of this four-day, instructor-led course will help enhance your understanding of how to better protect your applications, remote networks, and mobile users using a SASE implementation. You will get hands-on experience configuring, managing, and troubleshooting Prisma Access in a lab environment. The Prisma Access SASE Security: Design and Operation (EDU-318) course describes Prisma Access Secure Access Service Edge (SASE) and how it helps organizations embrace cloud and mobility by providing network and network security services from the cloud. This course is intended for people in the fields of public cloud security and cybersecurity, or for anyone who wants to learn how to secure remote networks and mobile users. Course Outline 1 - Prisma Access Overview and Definitions 2 - Planning and Design Architecture 3 - Routing SD-WAN Design and CloudGenix 4 - Activate and Configure Service Connections 5 - Rule Enforcement in Prisma Access and SSL Decrypt 6 - Panorama Operations for Prisma Access and Fawkes Overview 7 - Remote Networks 8 - Mobile Users 9- Cloud Secure Web Gateway 10 - Tune, Optimize and Troubleshoot 11 - Manage Multiple Tenants 12 - What?s New in v2.1 13 - Next Steps Additional course details: Nexus Humans Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks: Prisma Access SASE Security: Design and Operation EDU-318 (3.2) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Cybersecurity analysts and engineers and security operations specialists, as well as administrators and product deployers. Overview Successful completion of this instructor-led course with hands-on lab activities should enable you to: Describe the architecture and components of the Cortex XDR family Use the Cortex XDR management console, including reporting Create Cortex XDR agent installation packages, endpoint groups, and policies Deploy Cortex XDR agents on endpoints Create and manage Exploit and Malware Prevention profiles Investigate alerts and prioritize them using starring and exclusion policies Tune Security profiles using Cortex XDR exceptions Perform and track response actions in the Action Center Perform basic troubleshooting related to Cortex XDR agents Deploy a Broker VM and activate the Local Agents Settings applet Understand Cortex XDR deployment concepts and activation requirements Work with the Customer Support Portal and Cortex XDR Gateway for authentication and authorization This instructor-led training enables you to prevent attacks on your endpoints. After an overview of the Cortex XDR components, the training introduces the Cortex XDR management console and demonstrates how to install agents on your endpoints and how to create Security profiles and policies. The training enables you to perform and track response actions, tune profiles, and work with Cortex XDR alerts. The training concludes with discussions about basic troubleshooting of the agent, the on-premises Broker VM component, and Cortex XDR deployment. Course Outline Module 1 - Cortex XDR Overview Module 2 - Cortex XDR Main Components Module 3 - Cortex XDR Management Console Module 4 - Profiles and Policy Rules Module 5 - Malware Protection Module 6 - Exploit Protection Module 7 - Cortex XDR Alerts Module 8 - Tuning Policies Using Exceptions Module 9 - Response Actions Module 10 - Basic Agent Troubleshooting Module 11 - Broker VM Overview Module 12 - Deployment Considerations Additional course details: Nexus Humans Palo Alto Networks : Cortex XDR 3.2: Prevention and Deployment (EDU-260) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks : Cortex XDR 3.2: Prevention and Deployment (EDU-260) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Linux Professional Institute Certification (LPIC-1) 102 training is suitable for individuals with roles of: System administrator Network administrator Technician DevOps Overview Upon successful completion of this course, students will be able to: customize shell environments to meet users' needs customize existing scripts or write simple new Bash scripts install and configure X11 add, remove, suspend and change user accounts use cron and systemd timers to run jobs at regular intervals and to use at to run jobs at a specific time localize a system in a different language than English properly maintain the system time and synchronize the clock via NTP manage print queues and user print jobs using CUPS and the LPD compatibility interface manage the persistent network configuration of a Linux host configure DNS on a client host review system configuration to ensure host security in accordance with local security policies know how to set up a basic level of host security use public key techniques to secure data and communication. This course prepares students to take the 102 exam of the LPI level 1 certification. Shells and Shell Scripting Customize and use the shell environment Customize or write simple scripts User Interfaces and Desktops Install and configure X11 Graphical Desktops Accessibility Administrative Tasks Manage user and group accounts and related system files Automate system administration tasks by scheduling jobs Localisation and internationalisation Essential System Services Maintain system time System logging Mail Transfer Agent (MTA) basics Manage printers and printing Networking Fundamentals Fundamentals of internet protocols Persistent network configuration Basic network troubleshooting Configure client side DNS Security Perform security administration tasks Setup host security Securing data with encryption Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC-1) 102 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC-1) 102 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.