In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the dynamic business landscape of the UK, where over 5.9 million private sector businesses operate, effective key account management is crucial for organisational success. However, according to recent surveys, only 55% of companies have dedicated key account management programmes. Do you want to develop a comprehensive understanding of key account management strategies, combined with essential financial and accounting skills? This Key Account Management bundle offers a unique opportunity to enhance your expertise and unlock new career opportunities. This comprehensive bundle goes beyond the basics of account management. You'll explore the world of key accounts, learning how to identify them, develop strategic plans, and build strong relationships with key decision-makers (DMs). Master techniques for effective communication, negotiation, and account planning. Gain insights into positive psychology to understand and influence client behavior. This Diploma in Key Account Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included in this Key Account Management Bundle: Course 01: Key Account Management Course Course 02: Financial Modeling Using Excel Course 03: Diploma in Accounting and Bookkeeping Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Level 3 Tax Accounting Course 06: Introduction to VAT Course 07: Level 3 Xero Training Course 08: Sage 50 Training Course 09: Purchase Ledger Course 10: Basic Business Finance Course 11: Budgeting and Forecasting Master the art of key account management and gain the financial expertise to become an invaluable asset to your organization. Enroll today and take your career to the next level! Learning Outcomes of Key Account Management Develop advanced strategies for effective key account management and client relationships. Master accounting and bookkeeping principles, including tax and VAT compliance. Gain proficiency in popular accounting software like Xero and Sage 50. Enhance financial management skills, including budgeting and forecasting. Learn lean accounting and theory of constraints principles. Develop a positive mindset and resilience through positive psychology techniques. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Key Account Management Get a free student ID card with Key Account Management Training program (£10 postal charge will be applicable for international delivery) The Key Account Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Key Account Management course materials The Key Account Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Key Account Management Course Module 1: Introduction Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Course 02: Financial Modeling Using Excel Welcome to the Course! Get the Overview of What You'll Learn Planning your Financial Model Building a Model Template Projecting the Income Statement Projecting the Balance Sheet Projecting Cash Flows Advanced Financial Modeling BONUS LESSON: Top 5 Excel Features for Financial Modellers Course 03: Diploma in Accounting and Bookkeeping Chris Moore - 1. Introduction Chris Moore - 2. First Transactions Chris Moore - 3. T Accounts introduction Chris Moore - 4. T-Accounts conclusion Chris Moore - 5. Trial Balance Chris Moore - 6. Income Statement Chris Moore - 7. Balance Sheet Coursebook Introduction and TASK 1 TASK 2 Setting up the System TASK 3 a Setting up Customers and Suppliers TASK 3 b Creating Projects TASK 3 c Supplier Invoice and Credit Note TASK 3 d Customer Invoice and Credit Note TASK 4 Fixed Assets =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Sales Reps Account Managers Business Owners Entrepreneurs Career Changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Key Account Manager Account Director Sales Manager Regional Manager National Account Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Key Account Management at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.
Effective Strategies for Teaching Speaking and Writing Skills (25 Hours)
Tips and Tricks for Teaching Listening and Reading Skills (25 Hours)
Our Anaesthetist Training course offers a deep dive into the complexities of anaesthesia, equipping you with the essential knowledge to excel in this critical healthcare field. Whether you’re seeking to enhance your expertise or enter the field, this course is designed to provide you with a thorough understanding of anaesthetic procedures, patient management, and the various pharmacological agents involved in anaesthesia. It’s perfect for those looking to advance their career in anaesthesia without the need for physical attendance. Throughout the course, you’ll explore the different types of anaesthesia, safety protocols, and the latest advancements in anaesthetic practices. Designed by experts, the course balances theoretical knowledge with clinical concepts to ensure you grasp all the necessary elements required for a successful career in anaesthetics. This CPD accredited course is flexible, allowing you to learn at your own pace and provides you with the tools to be at the forefront of this dynamic medical field. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Anaesthetist profession Free Assessment to test learners' knowledge and skills Accredited learning and widely certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: An Introduction to Clinical Anaesthesia Module 02: Pain Management Module 03: Essential Equipment Module 04: Regional Anaesthesia Module 05: Consolidating Basic Clinical Practice Module 06: Pharmacology for Anaesthesia Module 07: Neuroanaesthesia Module 08: Cardiac Anaesthesia Module 09: Thoracic Anaesthesia Module 10: Obstetrics Anaesthesia Module 11: Vascular Anaesthesia Module 12: Ophthalmic Anaesthesia Module 13: Paediatric and Geriatric Anaesthesia Module 14: Career of an Overseas Anaesthetist Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Anaesthetist Training - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Anaesthetist Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Anaesthetist Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Anaesthetist Training - CPD Accredited training.
Let's face it, without a decent plumbing system in place there's a whole bunch of things that we would never be able to take advantage of. This includes hot showers, water based cleaning, heating systems and most importantly a working sanitation system. Taking these for granted is very common but if you want to learn about plumbing then this Plumbing Skills Training Course course can help you. This course is designed to help you learn about the basics of plumbing and as such starts out by teaching you about things such as plumbing code, licensing and where and how to shut off water. Following this you also learn about hydraulic principles as you look into water pressure, hydraulics, vacuums, Pascal's law and more. Next you further learn about plumbing fittings such as plastic & pipe fittings, solvent cementing and other types of joints and unions. This course will also teach you about plumbing repairs of worn out faucets, ball type faucets, water closets and more, before finally moving onto drains & vents. With the help of this course you can very easily expand your knowledge on plumbing systems and take care of various problems around the house. So the question that remains is why are you still waiting? Who is the course for? People interested in learning about plumbing for general DIY Professionals looking to expand their knowledge on plumbing systems Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Plumbing Skills Training Course course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Plumbers DIY enthusiast Contractors Pipefitters Construction workers Plumbing Skills Training Basic Plumbing 00:30:00 Hydraulic Principles 01:00:00 Plumbing Fittings 01:00:00 Plumbing Repairs 02:00:00 Drains & Vents 01:00:00 Bathroom Plumbing Plumbing Safety Basics 00:15:00 Basic Types of Plumbing Pipes 00:15:00 Parts of a Toilet 00:15:00 Bathroom Plumbing Basics 00:15:00 Rerouting Bathroom Sink Plumbing 00:15:00 Vent Bathroom Plumbing 00:15:00 Combining Toilet & Sink Drains 00:15:00 Installing Offset Drain Pipes for Bathroom Sinks 00:15:00 When the Sink Opening Doesn't Align With the Drain 00:15:00 Plumbing a Bathroom Vanity Sink Drain 00:15:00 Preventing Pipe Freezing by Insulation 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Plumbing Skills Training Course 00:20:00 Final Exam Final Exam- Plumbing Skills Training Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Master the fundamentals of modern office support with our CPD Accredited Legal Secretary & Office Skills course — designed to sharpen your knowledge of legal administration and day-to-day office functions. Whether you're exploring a future in legal assistance or seeking to refine your understanding of office-based duties, this course delivers essential know-how in a concise, easy-to-follow format. It introduces learners to key responsibilities such as document handling, office etiquette, legal terminology, and administrative systems without unnecessary fluff or jargon. This flexible online course offers an ideal solution for those keen to study without disrupting their current commitments. You’ll gain insight into professional workflows, legal documentation, and administrative organisation, all through a structured digital environment. The content has been developed to meet industry standards and is backed by CPD accreditation — adding weight to your CV and providing a clear advantage when applying for office-based roles in legal or corporate settings. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: The Legal Workplace & Professionals Module 04: Law of Contract & Law of Tort Module 05: Wills, Probate and Estate Law Practice Module 06: Property Law & Conveyancing Practice Module 07: Family Law and Insurance Practice Module 08: Professional Writings and Documents Module 09: Document Proofreading and Editing Module 10: Meeting Management & Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Microsoft Word Essentials Microsoft Powerpoint Essentials Microsoft Outlook Essentials Microsoft Excel - Top 50 Keyboard Shortcuts Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Legal Secretary & Office Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Legal Secretary & Office Skills - CPD Accredited training.