13323 Professional Development courses

We share the secrets of how to make one of the most challenging areas of managing people into one of the simplest and most rewarding. Build motivated and effective teams through managers who are skilled in setting challenging but achievable goals, measuring performance and giving great feedback.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, over 80% of businesses reported data breaches in 2021? Data protection is no longer just a legal requirement. It's crucial for businesses and individuals alike. Are you concerned about protecting sensitive information in an increasingly digital world? This comprehensive Data Protection Officer bundle equips you with the skills and knowledge to navigate the complex landscape of data security, management, and compliance. This Officer Advanced Diploma Bundle Package Includes: Course 01: Data Protection (GDPR) Practitioner Course 02: Data Structure Course 03: Database Management Course 04: Data Entry Administrator Course 05: Microsoft Access Databases Forms and Reports Course 06: IT Administration and Networking Course 07: CompTIA Network Course 08: Network Security and Risk Management Course 09: IT Support Technician Training Course 10: Ethical Hacking, IT Security and IT Cyber Attacking Course 11: Cyber Security Advanced Training Course 12: Cyber Security Law Course 13: CompTIA Healthcare IT Technician Course 14: Information Management Course 15: Quick Data Science Approach from Scratch Course 16: CompTIA Cloud+ (CV0-002) Course 17: Computer Networks Security from Scratch to Advanced Course 18: Internet of Things (IoT) Course 19: Information Governance and Data Management Training Course 20: Touch Typing Complete Training Diploma Enrol in our Data Protection Officer bundle today and take your first step towards a rewarding career in the dynamic field of data security. Why Choose Our Bundle? Get a Free CPD Accredited Certificate upon completion of Data Protection Officer Get a free student ID card with Data Protection Officer Training Get instant access to this Data Protection Officer course. Learn Data Protection Officer from anywhere in the world The Data Protection Officer is affordable and simple to understand The Data Protection Officer is an entirely online, interactive lesson with voiceover audio Lifetime access to the Data Protection Officer course materials The Data Protection Officer comes with 24/7 tutor support Start your learning journey straightaway! This Data Protection Officer's curriculum has been designed by Data Protection Officer experts with years of Data Protection Officer experience behind them. The Data Protection Officer course is extremely dynamic and well-paced to help you understand Data protection with ease. You'll discover how to master the Data protection skill while exploring relevant and essential topics. Assessment You have to complete the assignment given at the end of the Data Protection Officer course. After passing the Data Protection Officer exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. After completing this Data Protection Officer course you can progress towards- BCS Foundation Certificate in Data Protection BCS Practitioner Certificate in Data Protection NCFE Level 2 Certificate in Understanding Data Protection and Data Security CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Protection Officer bundle is for whoever wishes to gain a better understanding of the Data Protection Officer. Requirements The Data Protection Officer program does not require any prior knowledge; everyone may participate! Career path Upon successfully completing the Data Protection Officer course, the learner will have a wide range of career opportunities. Certificates CPDQS Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. CPDQS Accredited PDF Certificate Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered what powers the vast majority of web servers, supercomputers, and even smartphones around the world? The answer is Linux, a powerful and versatile operating system. Did you know that according to a recent study, over 60% of web servers in the UK run on Linux? If you're interested in a career in IT, understanding Linux is an essential skill. This LINUX course bundle equips you with the knowledge and expertise to navigate the world of Linux, from the fundamentals to advanced security practices. This LINUX - CPD Certified Bundle Contains 15 of Our Premium Courses for One Discounted Price: Course 01: Learn Linux in 5 Days Course 02: LINUX File Management System Course 03: C Programming Language for Beginners on Linux Course 04: LINUX Security and Hardening Course 05: LINUX Shell Scripting Course 06: Learn Ethical Hacking From A-Z: Beginner To Expert Course 07: Securing an Ubuntu Linux Server against Hackers Masterclass Course 08: Bash Scripting, Linux and Shell Programming Masterclass Course 09: CompTIA Network Course 10: IT Support Technician Training Course 11: CompTIA PenTest+ (Ethical Hacking) course Course 12: Web Application Penetration Testing Course Course 13: SQL Database Administrator Course 14: Microsoft Access Databases Forms and Reports Course 15: Computer Operating System and Troubleshooting This LINUX bundle offers a structured learning path that starts with the foundational concepts of Linux, guiding you through the file system, working with the command line, and scripting languages like C and Bash. As you progress, you'll delve into essential security practices to harden your Linux systems against potential threats. Learning Outcomes of LINUX - CPD Certified Bundle Gain a solid understanding of the Linux operating system fundamentals. Master essential file management techniques and navigate the Linux directory structure. Learn C programming fundamentals within the Linux environment. Implement robust security measures to protect your Linux systems. Craft effective shell scripts to automate tasks and enhance efficiency. Take the first step towards a rewarding career in Linux and related fields and enroll today! Why Choose Our LINUX Bundle? Get a Free CPD Accredited Certificate upon completion of LINUX Get a free student ID card with LINUX Training Get instant access to this LINUX course. Learn LINUX from anywhere in the world The LINUX is affordable and simple to understand The LINUX is an entirely online, interactive lesson with voiceover audio Lifetime access to the LINUX course materials The LINUX comes with 24/7 tutor support Start your learning journey straightaway with LINUX! This LINUX's curriculum has been designed by LINUX experts with years of LINUX experience behind them. The LINUX course is extremely dynamic and well-paced to help you understand LINUX with ease. You'll discover how to master the LINUX skill while exploring relevant and essential topics. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this LINUX - CPD Certified Diploma bundle. Requirements You will not need any prior background or expertise to enrol in this LINUX - CPD Certified Diploma bundle. Career path After completing this LINUX - CPD Certified Diploma course, you are to start your career or begin the next phase of your career. Linux administrator Network security analyst Penetration tester Web developer IT support specialist Database administrator Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Explore the fundamentals of Health & Social Care, delving into key concepts and practices for holistic well-being. Dive into interdisciplinary approaches, ethics, and professional standards to navigate the dynamic landscape of healthcare provision.

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It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Modern designing techniques in the building and architectural fields include the usage of CAD (computer-aided design). Enrol in our CAD course to discover how to use computer-aided design fundamentals. To create blueprints and models, numerous industries use CAD software. It may be used to create exact measurements for 2D drawings and 3D models. Engineering, industrial design, architecture, and product design are just a few of the many sectors that regularly use CAD. Through this CAD training program, you will discover the fundamentals of Using CAD (computer-aided design), AutoCAD programming, shapes, and modelling. The curriculum will demonstrate the fundamentals of AutoCAD, T-Flex CAD, and freeCAD. Additionally, it will acquaint you with 2D and 3D forms, enhancing your viewpoint when constructing designs. The subjects of geometry and modelling, extrusion, rotation, grids, and regular polygons are all covered in this module. This Bundle Consists of the following Premium courses: Course 01: Level 5 CAD Designer Training Course 02: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 03: Autocad Electrical Design Course 04: Solidworks Foundation Training Course 05: AutoCAD VBA Programming - Beginner course Course 06: AutoCAD to Excel - VBA Programming Hands-On! Course 07: Learn AutoCAD Programming using VB.NET - Hands-On! Course 08: AutoCAD Programming Using C#.NET Level 7 Course 09: Architectural Studies Course 10: Interior Design Professional Diploma Course 11:Decision Making and Critical Thinking The curriculum of CAD Training Bundle Course 01: Level 5 CAD Designer Training CAD Module 01: Introduction CAD Module 02: CAD Designer Career in the United Kingdom CAD Module 03: Basics for CAD Design - Part 1 CAD Module 04: Basics for CAD Design - Part 2 CAD Module 05: 2D Shape Using CAD CAD Module 06: 3D Shape Using CAD CAD Module 07: Geometry and Modelling CAD Module 08: Assemblies in Design CAD Module 09: Extrusion and Rotations CAD Module 10: Blending Operations CAD Module 11: Grids and Regular Polygons CAD Module 12: Parameters in Civil Drawings CAD Module 13: Introduction to AutoCAD CAD Module 14: Introduction to T-Flex CAD CAD Module 15: Introduction to SolidWorks CAD Module 16: Introduction to FreeCAD CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Successful completion of this CAD course paves the way for a series of exciting and thriving job opportunities, such as - CAD Designer Compounder Coater Technician The average salary for these positions in the UK is £25k - £45k annually. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 5 CAD Designer Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included