Are you interested in pursuing a career in the Customer Success Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Customer Success Manager Advanced Diploma will assist you in producing the best possible outcome by learning the Customer Success Manager Advanced Diploma skills. The Customer Success Manager Advanced Diploma bundle is for those who want to be successful. In the Customer Success Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in Customer Success Manager Advanced Diploma. Why would you choose the Customer Success Manager Advanced Diploma course from Compliance Central: Lifetime access to Customer Success Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Customer Success Manager Advanced Diploma course Learn Customer Success Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Customer Success Manager Advanced Diploma course Accessible, informative Customer Success Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Success Manager Advanced Diploma bundle Study Customer Success Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our Customer Success Manager Advanced Diploma bundle starts with the basics of Customer Success Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Success Manager Advanced Diploma is intuitive and easy to understand. Courses in this Customer Success Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Know Your Customer (KYC) Course 11: Customer Due Diligence (CDD) Techniques Course 12: CSS - Customer Service and Support CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Success Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Success Manager Advanced Diploma. Requirements To enrol in this Customer Success Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Success Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Success Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each
Are you interested in pursuing a career in the Communications Officer Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Communications Officer Advanced Diploma will assist you in producing the best possible outcome by learning the Communications Officer Advanced Diploma skills. The Communications Officer Advanced Diploma bundle is for those who want to be successful. In the bundle, you will learn the essential knowledge needed to become well versed in Communications Officer Advanced Diploma. Why would you choose the Communications Officer Advanced Diploma course from Compliance Central: Lifetime access to Communications Officer Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Communications Officer Advanced Diploma course Learn Communications Officer Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Communications Officer Advanced Diploma course Accessible, informative Communications Officer Advanced Diploma learning modules designed by expert instructors Study this bundle in your own time through your computer, tablet or mobile device Our Communications Officer Advanced Diploma bundle starts with the basics of this course and gradually progresses towards advanced topics. Therefore, each lesson of this bundle course is intuitive and easy to understand. Courses in this Communications Officer Advanced Diploma Bundle: Course 01: Effective Communication Skills Course 02: Basic Business Communication Skills Course 03: Communication Building Masterclass Course 04: Body Language Masterclass Communication Through Movement Course 05: Communication Masterclass Building Strong Relationships Course 06: Corporate & Strategic Communication Skills for Managers Course 07: Digital Communication and Business Course 08: Verbal and Non-Verbal Business Communications Course 09: Influencing and Negotiating Course 10: Business English and Communication Course 11: Persuasion in Business Communications Course 12: The Art of Persuasive Communication CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Communications Officer Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Communications Officer Advanced Diploma. Requirements To enrol in this Communications Officer Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Communications Officer Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to this course. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each
Are you interested in pursuing a career in the CRM Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by learning the CRM Manager Advanced Diploma skills. The CRM Manager Advanced Diploma bundle is for those who want to be successful. In the CRM Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in CRM Manager Advanced Diploma. Why would you choose the CRM Manager Advanced Diploma course from Compliance Central: Lifetime access to CRM Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the CRM Manager Advanced Diploma course Learn CRM Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of CRM Manager Advanced Diploma course Accessible, informative CRM Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the CRM Manager Advanced Diploma bundle Study CRM Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our CRM Manager Advanced Diploma bundle starts with the basics of CRM Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this CRM Manager Advanced Diploma is intuitive and easy to understand. Courses in this CRM Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Email Writing Training Course 11: Diploma in Data Analysis Fundamentals Course 12: Strategic Planning for Sales and Marketing CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CRM Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CRM Manager Advanced Diploma. Requirements To enrol in this CRM Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The CRM Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to CRM Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each
This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your career in the healthcare industry? Are you interested in the field of dentistry? Look no further as we introduce our online course, Dental Assistant, which is designed for both personal and professional growth. In the UK, there is a growing demand for dental assistants due to the increasing need for oral health care. The current dental situation in the UK highlights the importance of dental assistants in the healthcare industry. The NHS has reported that 1 in 4 adults in the UK fails to visit a dentist regularly. As a result, there is a need for more dental assistants to aid in the treatment of patients and to provide support to dental professionals. Our comprehensive bundle covers 11 courses that will equip you with the necessary skills to become a competent and efficient dental assistant. You will learn about the fundamentals of dental assisting, general dentistry instruments, dental office management, oral diagnosis, treatment planning, dental terminology, general handling and safety of dental materials in the dental office, infection control and instruments, dental radiology, paediatric dentistry, and the professional dental assistant. Learning Outcomes of Dental Assistant Diploma (Online) Understand the role of a dental assistant in the dental office Identify and use various general dentistry instruments Manage dental office tasks effectively Use proper dental terminology Ensure the safety and proper handling of dental materials Implement infection control practices in the dental office Operate dental radiology equipment and much more... Along with this Dental Assistant course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dental Assistant Bundle Consists of the following Premium courses: Course 1: Dental Assistant Course 2: Medical Receptionist: Responsibilities and Skills Course 3: Medical Law Course 4: Wound Care Level 2 Course 5: Medical Transcription Course 6: Medication Administration Level 4 Course 7: GDPR in Healthcare Course 8: Workplace Mental Health First Aid and Advocacy Training Course 9: Immunisation Nurse Course 10: Infection Prevention Training Course 11: Health and Social Care UK 2021 So, enrol now in this Dental Assistant Diploma (Online) to advance your career! Dental Assistant Diploma (Online) Curriculum of Dental Assistant Diploma (Online) Course 1: Dental Assistant Module 01: Introduction to Dental Assisting Module 02: General Dentistry Instruments Module 03: Dental Office Management Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Module 05: General Handling and Safety of Dental Materials in the Dental Office Module 06: Infection Control and Instruments Module 07: Dental Radiology Module 08: Paediatric Dentistry Module 09: The Professional Dental Assistant Module 10: Standards of Dental Practice in the UK CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Dental Assistant Diploma (Online) Anyone from any background can do this Dental Assistant Diploma (Online) course Requirements Dental Assistant Diploma (Online) There is no time limit for completing this Dental Assistant Diploma (Online) course, it can be studied in your own time at your own pace. Career path Dental Assistant Diploma (Online) Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Dental Assistant) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
This workshop is a hands on, experiential practical session focusing on 3 key skills essential to effective CBT practice. For each of the three skills there will be a short overview followed enabling participants to work to practice these skills followed by supportive, constructive non-judgmental feedback.
Digital Art Tools for Photoshop Certification Ever wonder why a picture in a magazine looks flawless or how creative an advertising banner looks? While being a professional designer or photographer may have a lot to do with it, the potential to create amazing images is possible for anyone. The key is to learn how to use the right post-production software, such as Adobe Photoshop. The ability to create multi-layers with unique effects and designs allows the designer to add depth and dimension. It is important to understand what Photoshop is used for as it has multiple functions and can be a very useful tool in not just editing photos, but also creating pamphlets, banners, business cards and flyers. This course will teach you about the benefits of such a program and also provides instructions on how to use it for both professional and personal needs. Throughout the course, you will see 21 different videos. Each video will take you on a step-by-step journey through the basic features of Photoshop. While there are several obvious features, such as the 'Layers' dialogue box, there are additional ways to use each tool to maximise the post effects of a photo. In this course, you will learn: How to create a new file and adjust a canvas size that is suitable to project needs How to navigate through the software, where to find its tools and understand the layout of the page Learn how to identify Photoshop tools and understand their basic functionalities Learn how to identify the secondary tools, how to select them and what they are used for Learn shortcuts and understand how and when to use them How to use the layer option and understand the layer dialogue box Learn how to use and apply adjustment layers How to add effects and filter to an existing image Course Benefits: You will learn the basic steps of using Photoshop and can begin to create a design How to become more efficient by using shortcuts and understanding the use of specific tools You will understand how to enhance an image and ways to crop the image to reuse for another project The importance of colours and how they can be adjusted and enhanced using the different colour options such as colour balance How to use brightness and contrast, exposure and hue and saturation to manipulate a photo How to use rulers to make creative designs such as pamphlets Design elements that enhance a creative project