Name: Managing Performance 1 Day Workshop in Swindon
Price: 595 GBP
Availability: InStock

Cirencester

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Mangates

10 Soft Skills You Need 1 Day Training in Cirencester

Building Better Careers with Soft Skills: 1-Day Workshop in Cirencester

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.
Course Contents:
Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.
Course Topics:
Qualities of an Effective Leader – Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.
Leader or Manager? – Establishing the difference between the two and comparing themselves to those qualities.
That Vision Thing – Making the business vision ‘live’ for the team by answering key questions.
Developing Your Team Goals – Reviewing an action plan that develops clear goals for their team based on the business vision.
Motivation – Determining the ‘Why’ for their staff and developing an understanding of emotions in a business context.
What Motivates? – Looking at specific motivators for individuals and understanding that everyone is motivated by different things.
Being Consistently Different – Going against popular leadership theory and identifying that each staff member needs to be treated differently.
Dealing With Difficult Team Members – Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that ‘difficult’ behavior sometimes has its benefits.
Coaching – Using a simple method of coaching, including action plans.
Three Key Skills of Coaching – Looking at the skills required to be an effective coach.
Instant Results Coaching – Coaching in a hurry!
Can Do Coaching Practice – Putting the learning into practice
Course Feature:
By the end of this training you will be able to:
Explain the qualities of an effective leader
Benchmark themselves against those qualities and develop actions to improve
Explain the difference between leading and managing
Explain the value of sharing the business vision with the team
Develop team goals based on the business vision
Motivate their staff by understanding their drivers and developing actions to support them
Deal with difficult staff members
Challenge staff in a meaningful and effective way
Coach staff effectively using a simple process
Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in Learning Effective Skills to Lead a Team.

Leading Effective Teams 1 Day Training in Cirencester

Leading Effective Teams 1 Day Workshop in Cirencester

Swindon

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

This training is aimed at helping hiring managers understand the concepts behind delivering a sound recruitment campaign: What are they trying to achieve, why and how?

Course Contents:

Improve the recruitment skills of the managers within your organization to help build effective teams

Recruitment is a crucial factor in the success of any business. All organizations are defined by the employees within it, so ensuring you employ the right staff at the right time is critical to your success. Aside from this, it is important that the people responsible for recruiting within the business are focused on ensuring they follow legislation and best practice to avoid any potential embarrassment or costly litigation.

This course materials will provide you with everything you need to effectively develop the skills of hiring managers within your organization. They will be taken through the full process of recruitment; developing a wide understanding of the requirements of an effective recruitment campaign in order to help them provide a robust approach to recruitment that helps secure the right candidate for the role.

Why is taking this recruitment skills training a good idea?

Well, just imagine if you were better able to:

Present the company as a professional organization that anyone would want to work for.
Consider legislation and best practice to ensure the recruitment process is fair, robust and fit for purpose.
Create a positive work environment through the introduction of employees that have a range of skills and experience.
Provide a fair assessment and selection process that identifies the best candidate and demonstrates evidence.
Improve their behavioral and situational questioning skills to make interview conversations effective.
Simply apply core recruitment skills, for overall organizational success.
Ultimately this training allows you to develop a managers approach to recruitment, making them better able to effectively recruit the right employees for a role and consequently assist the organization in meeting its business targets.
This Recruitment Skills training will help you to develop your recruitment skills and ensure they are able to effectively attract the best employees into the organization. You will learn how to manage the recruitment process from end to end, managing the relationship with the candidate effectively, performing effective assessment and selection with evidence to support it – all while selling the role and organization.

Course Topics:

Aims of a Recruitment Campaign – Defining what we want to achieve from a recruitment campaign. To ensure we identify the best candidate for the role, minimize the time spent on recruiting, while keeping within legislation requirements. This includes a review of the key tasks required throughout a recruitment campaign.

Recruitment as a Manager’s Responsibility – Identifying the challenges, concerns and benefits of being a hiring manager. Looking at how to overcome any issues or fears the manager may have and establishing the key components of an effective recruitment campaign. This includes a review of a to-do list of recruitment responsibilities.

The Law and Best Practice – An overview of the legislation for equality, how this affects recruitment and how to ensure individuals are neither discriminated against or overlooked. Ensuring the recruitment campaign is fair, robust and fit for purpose, catering for all needs and that evidence is maintained at every stage to demonstrate compliance.  Highlighting the difference between best practice and the law.

Defining the Role – Starting the recruitment process off on the right foot by effectively defining the role through the Job Description and Person Specification – setting the basis for making the process fair, robust and fit for purpose. Including our organizational values within this framework.

A Brief History of Interviewing – A review of how recruitment has progressed. Looking at; Recruiting for the ‘right fit’, Competency Based Recruiting and Value Based Interviewing. Exploring the benefits and pitfalls of each and how to ensure we use the right approach.

Making Improvements Without Increasing Workload – Including value related behaviors in the person specification that helps ease the recruitment process and helps improve your ability to select the person with that best suits the role.

Advertising – Attracting Candidates – Creating a good job advert that is tailored to the role and the target audience. Being able to sell the role while being honest and fair.

Assessment and Selection – Establishing the importance of this part of the process while identifying the best type of assessment methods for different roles. Highlighting the importance of gathering evidence throughout assessments.

Telephone Interview – Identifying the benefits of telephone interviews, when to use them and how best to approach the task. Includes a telephone interview template.

The Interview – Determining what you want to get out of an interview. Includes the key components below.

Interview Preparation – The main elements to cover prior to running an interview

The WASP Technique – A clear interview structure, explained in detail

The key elements of an interview  Explaining the Role, Work History etc.

Interview Questions – An understanding of the general questions you should ask, moving on to Structured, Competency based questions that focus on Behavioral and Situational questions. Exploring these with an in-depth activity.

Selling the Opportunity and the Organization – Developing an approach to appealing to the candidate and showing the organization in a good light. Making the candidate want to work for you.

Closing Questions and Parting – Asking vital questions that will determine the deal breakers for the candidate and ensure both you and the candidate leave the interview knowing all the facts.

Capturing the Evidence – Ensuring you have delivered a fair and effective interview by gathering relevant data and including this in your interview notes.

Getting the Most Out of an Interview – An activity that provides participants with the opportunity to test their ability to identify key data from an interview and assess a candidate's suitability for the role. establishing any discrepancies, contradictions or issues during interviews with candidates.

This Recruitment Skills course is interactive and engaging with activities and exercises throughout.

Course Feature:

At the end of this recruitment skills training, you will be able to:

Describe the concepts behind delivering an effective, fair and robust recruitment campaign that is fit for purpose
Define best practice and the legislation surrounding recruitment
Explain the options available when running a campaign
Confidently make independent recruitment decisions
Effectively recruit, assess, filter and place candidates

Certification:

Once after the training you receive course completion certificate from Mangates

Who can Attend?

Anybody who is interested in learning Recruitment Skills.

Recruitment Skills 1 Day Workshop in Swindon

Recruitment Skills 1 Day Workshop in Cirencester

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Cirencester

10 Soft Skills You Need 1 Day Training in Swindon

Building Better Careers with Soft Skills: 1-Day Workshop in Swindon

Practical Sales Skills 1 Day Workshop in Swindon

<h4>Overview</h4>
						<hr />
						<div></div>
							
							Objective

<ul>
	<li>
	Describing the HR role and Strategies
	</li>
	<li>
	Describe different approaches to employee training
	</li>
	<li>
	Describe different approaches to professional development
	</li>
	<li>
	Describe different approaches to performance appraisals
	</li>
	<li>
	Summarize different forms of employee compensation
	</li>
</ul>

							
							<div>
						
					</div>

Overview



 
Objective
Describing the HR role and Strategies
Describe different approaches to employee training
Describe different approaches to professional development
Describe different approaches to performance appraisals
Summarize different forms of employee compensation
 

GBA Corporate

HR Performance Management

Online

On Site

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Sales Management 2 Days Training in Cirencester

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. 

This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. 

The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role. 
Course Contents:
Managing Performance to Increase Productivity with our Quality Training

Management is ultimately about getting things done through others. Without a structured and clear approach to managing performance, where employees know what is expected of them and how they should approach their role, a manager is unable to effectively meet the level of productivity that is required. This will reflect badly on them and can impact on their own development. 

Therefore, managing performance can be one of the single most important things for a manager to get right. This requires a goal-focused, common-sense approach to working with employees that ensures they are motivated and focused on success.

These ‘Managing Performance’ training course materials will provide you with everything you need to develop the skills and build the confidence of your management audience.
 
Ultimately, the aim of these managing performance training course materials is to ensure you have the knowledge and skills to help you develop a team of high performing employees that are focused on success.
Course Topics:
The Importance of Managing Performance – Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager. 

Making Performance Management Work – Changing current perceptions to performance management and highlighting the key factors that will help make it a success for managers. 

Setting Goals – Identifying what makes goal setting work and how it underpins the entire managing performance process. Linking goal setting to record keeping to ensure effective processes.

Reasons for Poor Performance – Highlighting the underlying factors behind poor performance and individual mindsets. 

Helping Poor Performers – Focusing on behaviour and results – translating ‘attitude’ to observed behaviours and looking to create improvement opportunities. Activities that review specific workplace scenarios. 

Developing Average Performers – Knowing values and motivators, what drives performers and how to get the best out of their performance whilst still encouraging them. 

Guiding High Performers – Establishing boundaries, creating opportunities, giving feedback and knowing when to praise. 

Managing Conflict and Discipline – Resolving conflict issues and embracing the opportunity disagreement can provide. Looking at the key components of discipline and following a set structure for implementation. 

The ‘DESC’ Model – Provision of a communication model that assists participants with structuring conversations around performance issues.

Performance Conversations – A practical activity following theoretical set-up that allows participants to practice and review the skills of effective performance communication. 
Who can attend?
Anybody who is interested in learning Managing Skills can attend this training.
Course Feature:
At the end of this managing performance, you will be able to
Manage performance by setting clearly aligned goals that are documented 
Identify causes of poor performance whilst working with employees to improve and develop 
Recognise and communicate success, focusing on behaviour and result
Cooperate with employees in order to increase productivity, morale and motivation.
Certification:
Once after the training you receive course completion certificate.

Managing Performance 1 Day Workshop in Swindon

We are hosting a FREE virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.
The virtual Zoom session will have two main rooms, one for quiet working (with optional text chat) and one for taking breaks and chatting over voice and video. Join whenever you'd like, bring anything you'd like to work on, and enjoy a focused and friendly co-working space. If you need some motivation you can set goals or pop a to-do list in the chat when you join the session and update us as you cross items off, or you can just enjoy a relaxed environment for working alongside other researchers.
Qualitative researchers of all sectors are welcome, including students of all levels. To register your interest, please sign up via this page and we will email you a Zoom link closer to the session date. Places are limited!

Quirkos Software

Research

We are hosting a free virtual co-working session, to help qualitative researchers get their work done in a supportive and motivating space.

Qualitative Café May 2025: Online co-working for qualitative researchers

General Admission

This immunisation update is aimed at health professionals working in an Occupational Health capacity.
AIMS AND OBJECTIVES 
• To understand the role and importance of Immunisation and vaccination 
• To be able to explain the aims of immunisation, describe national policy and schedules and deal with variations to the schedule 
• To understand the legal framework of Immunisation 
• To understand the legal aspects of supply and administration of vaccines 

COURSE CONTENTS 
This course provides a comprehensive update in the following immunisations / vaccinations: 
• Dip / Tet / Pertusis / Polio 
• MMR 
• Hepatitis A 
• Hepatitis B 
• TB 
• BCG (screening and testing) Mantoux 
• Influenza update 
• Anaphylaxis 
Plus: 
• The legal frameworks of immunisation update and vaccinations 
• PGD’s and PSD’s 
• Technique / practical if needed 
• Administration 
• Capacity and Consent 
• Record-keeping and reporting 
• Strategies: improving immunisation rates 
• Cold chain 
• Documentation 
• Contraindications 
• Current Issues in Immunisation 

WHO SHOULD ATTEND? 
• Occupational Health Staff, including Technicians and Nurses 
Includes All course materials and certificate of attendance
Accreditation 6 CPD points awarded on completion. Accredited by Aim Qualifications (*Certificate £30) and CPD Standards (*Certificate free)



AB Health Group

Anaphylaxis

Immunisation & Vaccination

Immunisation

Health & Wellbeing

General Health

Medical Training

Vaccination

Professional Development

Public Health

Tailored to Occupational Health Nurses needs. Updating and any new immunisation advice. Discussion on Contraindications, side effects, vaccine ingredients, research etc. Very interactive discussions. 

Occupational Health Immunisation Update - Webinar

This accredited seminar provides an introduction for employers, HR managers and supervisors to learn how domestic abuse can impact in the workplace.<div style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Did you know&hellip;. Domestic Abuse costs UK businesses &pound;14 billion per year. (Home Office &ndash; July 2021)This training seminar provides an opportunity for employers, HR managers, supervisors, and team leaders to learn how domestic abuse can impact in the business as well as the next steps to support your staff and protect your business.By attending this event you will gain an&bull; Increased understanding of domestic abuse&bull; Increased understanding of the legal and safety implications for employers&bull; Next steps on how your workplace can become accredited as a &lsquo;Safe Space to Work&rsquo;This on-line training workshop will introduce the social, health and legal context, employers&rsquo; responsibilities and awareness of the economic impact of domestic abuse. By the end of the session attendees will feel confident in taking the next steps to ensure their workplace is a Safe Space.This training workshop will provide the first step towards understanding a many layered and complex subject.CPD credits are awarded with this workshop.Attendees will receive handouts and a certificate (if required).This event is hosted by Julie Johns MBE. The workshop will be delivered as a 1 hour live Zoom event and is being offered at &pound;30 per person. </div>

This accredited seminar provides an introduction for employers, HR managers and supervisors to learn how domestic abuse can impact in the workplace.

Did you know…. Domestic Abuse costs UK businesses £14 billion per year. (Home Office – July 2021)

This training seminar provides an opportunity for employers, HR managers, supervisors, and team leaders to learn how domestic abuse can impact in the business as well as the next steps to support your staff and protect your business.

By attending this event you will gain an
• Increased understanding of domestic abuse
• Increased understanding of the legal and safety implications for employers
• Next steps on how your workplace can become accredited as a ‘Safe Space to Work’

This on-line training workshop will introduce the social, health and legal context, employers’ responsibilities and awareness of the economic impact of domestic abuse. By the end of the session attendees will feel confident in taking the next steps to ensure their workplace is a Safe Space.

This training workshop will provide the first step towards understanding a many layered and complex subject.

CPD credits are awarded with this workshop.
Attendees will receive handouts and a certificate (if required).

This event is hosted by Julie Johns MBE. 

The workshop will be delivered as a 1 hour live Zoom event and is being offered at £35 per person. 

Safe Space Consultancy

Safeguarding

Domestic Abuse

Workplace Health & Safety

Mental Health At Work

Health & Safety At Work

Domestic Violence

Continuous Professional Development (CPD)

This 1 hour on-line training seminar provides an opportunity for employers, HR managers, supervisors, and team leaders to learn how domestic abuse can impact on an employee and the business as well as the next steps to support your staff and protect your business.

An Introduction to Workplace Domestic Abuse Training (CPD Accredited)

Early Bird

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages: Enhanced Reflective Practice:&nbsp;Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work. Continuous Learning:&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development. Emotional Support:&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work. Feedback and Validation:&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice. Ethical Guidance:&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations. Networking and Collaboration:&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice. Professional Accountability:&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.
Friday peer supervision and practice:* 
Join Zoom Meeting
https://us02web.zoom.us/j/82126559112?pwd=lOsloH5uxTEfYswtgAW0sRzCXg2iv0.1
Meeting ID: 821 2655 9112
Passcode: 086596

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more).&nbsp;Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care. Content<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations&nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">System structures which negatively affect effective communication and collaboration&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The impact of trauma and use of trauma informed practice&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ways to create professional, meaningful connection with parents/carers in the current context. </li></ul>Delivery<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Bridging the Gap: Reimagining Communication and Co-production with Parents/Caregivers. We recommend that you have completed the above course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 2nd and 9th June 2025

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

From Conflict to Connection: Transforming Difficult Conversations with Parents/Caregivers (Jun 25)

<div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

This course provides you with all the information you need to make well-informed choices when implementing data governance.
</div>
<div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<h2 fr-original-style="" style="box-sizing: border-box;">About this event</h2>

This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.

<h1 fr-original-style="" style="box-sizing: border-box;">A practical approach to Data Governance</h1>

One of the biggest challenges with Data Governance is knowing where to even start.

There&rsquo;s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">Learn exactly what Data Governance is and how to implement it successfully.</blockquote>

This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the&nbsp;<a href="https://static1.squarespace.com/static/52ed2570e4b02079a82e6ff3/t/5c541117652dea8be05fe858/1549013274228/GSIDG+Curriculum.pdf" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);">full course curriculum here</a>.

The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.

<h2 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Who this training is for:</h2>

The course is ideal for Data Governance Managers and their teams who:

<ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">
<li fr-original-style="" style="box-sizing: border-box;">wonder how to get their Data Governance initiative started,</li>
<li fr-original-style="" style="box-sizing: border-box;">want to validate what they have done so far, or</li>
<li fr-original-style="" style="box-sizing: border-box;">are experiencing challenges with their Data Governance initiative.</li>
</ul>


 


If you have any questions about the course and whether it is right for you, please book a call with me by&nbsp;<a href="https://thedatagovernancecoachcallbooking.as.me/?appointmentType=11717699" rel="nofollow noopener noreferrer" style="color: var(--eds-control--active,#304fc9); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control--active,#304fc9);">clicking here.</a><a href="https://www.youtube.com/watch?v=Far9s2g0dUU" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://www.youtube.com/watch?v=Far9s2g0dUU</a></div>

This course provides you with all the information you need to make well-informed choices when implementing data governance.
About this event
This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools. Day 1 is 8.15 am-17.00 pm and day 2 is 9.30 am-4.30 pm (UK time). 
A practical approach to Data Governance
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
Learn exactly what Data Governance is and how to implement it successfully.
This training consists of two days and you are welcome to join either, or both days. The first day is my Getting Started in Data Governance course, which simplifies the concepts you need to understand to design and implement a Data Governance Framework. You can download the full course curriculum here.
The second day is a Data Governance Clinic. This is a workshop format where attendees get the opportunity to share the challenges they are experiencing with their Data Governance initiatives, get pragmatic solutions, share knowledge, insight and network with others in a similar situation.
Who this training is for:
The course is ideal for Data Governance Managers and their teams who:
wonder how to get their Data Governance initiative started,
want to validate what they have done so far, or
are experiencing challenges with their Data Governance initiative.
If you have any questions about the course and whether it is right for you, please book a call with me by clicking here.
https://www.youtube.com/watch?v=Far9s2g0dUU

The Data Governance Coach 

Data Management

A practical approach to Data Governance, giving you the information you need to design and implement successfully a Data Governance Framework that is right for your organisation.


Live Online Data Governance Training and Clinic

Standard price ticket for attendance on the first day only.

1st day Training Course Only

Standard price ticket for attendance on the 2nd day DG Clinic only.

2nd DG Clinic Only

Standard price ticket for attendance on both the training and DG Clinic days.

Attendance on Both Days

Are you doing sanction checks in your law firm?In the intricate landscape of legal practice, understanding and adhering to the UK&#39;s sanctions regime is not just a recommendation; it is mandatory and it is imperative. This course aims to set clear expectations and offer practical support to firms, guiding them away from the pitfalls of breaching the UK&#39;s sanctions regime.<h2 fr-original-style="" style="box-sizing: border-box;">Who is this for?</h2>This 90 minute course is for all legal firms, irrespective of the services you provide. Whether you are navigating the sanctions regime independently or operating under a license from the Office of Financial Sanctions Implementation (OFSI), this course is for you. &nbsp;The course will cover:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What are sanctions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What do you need to know about the sanctions for your firm</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How is it different to the AML regime?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What controls to put in place?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If the firm offers services to sanction areas &ndash; what controls?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">My client has been sanctioned &ndash; what do I do?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting obligations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Using screening tools</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Licensing</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How does this impact Legal Professional Privilege?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sanction Risk Assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Red flags factors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enforcement actions</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Helen Torresi, Consultant, DG Legal</a></h3>Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

Are you doing sanction checks in your law firm?

In the intricate landscape of legal practice, understanding and adhering to the UK's sanctions regime is not just a recommendation; it is mandatory and it is imperative. This course aims to set clear expectations and offer practical support to firms, guiding them away from the pitfalls of breaching the UK's sanctions regime.

This course will cover:
What are sanctions
What do you need to know about the sanctions for your firm
How is it different to the AML regime?
What controls to put in place?
If the firm offers services to sanction areas – what controls?
My client has been sanctioned – what do I do?
Reporting obligations
Using screening tools
Licensing
How does this impact Legal Professional Privilege?
Sanction Risk Assessment
Red flags factors
Enforcement actions

Target Audience
This 90 minute course is for all legal firms, irrespective of the services provided. Whether you are navigating the sanctions regime independently or operating under a license from the Office of Financial Sanctions Implementation (OFSI), this course is for you. 
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Navigating The UK Sanctions Compliance As A Law Firm Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p style="margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin:0cm;font-size:15px;font-family:"Calibri",sans-serif;'>Working with young volunteers&nbsp;&nbsp;Tuesday 18 June, 10am-12.30pm&nbsp;Would you like to work with young volunteers in your organisation?&nbsp;About this event&nbsp;During this training session, we will be exploring all aspects of how to work with young volunteers, from recruitment and logistics to safeguarding.&nbsp;This webinar will be led by Eleanor Moore the Sustainable Volunteering Officer with the Museum Development South West Programme. Her background is in social and community history curatorship and advisory work within the museums sector, with experience of managing volunteer teams.&nbsp;She will be joined by Sebastian Amos, Chair of Trustees and Adam Marsden, Young Volunteer at Transport Museum Wythall and Rania Nur, former Young Volunteer, now Trustee at the Museum of the Home. They will be sharing case studies about the young volunteer programmes in their organisations.&nbsp;&nbsp;The session will help delegates to:<ul style="list-style-type: disc; box-sizing: border-box;" fr-original-style="list-style-type: disc;margin-left:undefined;"><li fr-original-style="" style="box-sizing: border-box;">understand the importance of this work</li><li fr-original-style="" style="box-sizing: border-box;">think about how to develop young volunteer roles</li><li fr-original-style="" style="box-sizing: border-box;">gain inspiration from case studies to take your own work forward</li><li fr-original-style="" style="box-sizing: border-box;">understand good practice around safeguarding and young volunteers.</li></ul>&nbsp;<a href="https://kidsinmuseums.org.uk/wp-content/uploads/2024/04/Working-with-young-volunteers-session-schedule-final.pdf" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Take a look at the full schedule.</a>&nbsp;This training event will be delivered virtually on Zoom over one half-day session (two hours and 30 minutes with a short break).&nbsp;Who should attend?&nbsp;This training is aimed at staff who work in museums, art galleries and heritage sites who are interested in developing or improving their provision for young volunteers. Voluntary volunteer co-ordinators, whose main role is to lead day-to-day on the involvement of volunteers and/or young people, would also benefit from this session.&nbsp;

Wednesday 4 June, 10am - 12.30pm

Do you want to create sensory backpacks for families with Special Educational Needs and Disabilities (SEND), but don’t know where to start?

About this training

In the UK, 11% of children are disabled and in England, 18.4% have special educational needs. Adding non-disabled siblings to these numbers increases this potential audience to a fifth of children in the UK. This simple fact is a powerful advocacy tool to make a business case for SEND inclusion in your museum.

One way to support SEND families during a visit is to create a sensory backpack. These resources don’t cost a lot to create, and they can make a powerful difference to a SEND family’s visit. Their economic impact, promoting a longer dwell time and potentially greater spend in the museum, pays back an initial investment quickly.

In this session, SEND in Museums Consultant Sam Bowen will guide you through how to create a sensory backpack, drawing on her own professional museum learning knowledge and lived experience as a parent of a child with Special Educational Needs and Disabilities (SEND).

During this virtual training event, we will:
· Understand the barriers SEND families face when visiting museums,
· Explore examples of best practice in museums for creating sensory backpacks, 
· Share top tips on how to create backpacks that are bespoke for your setting.

Take a look at the full schedule.

This training event will be delivered virtually over two and a half hours (with a short break).

Who should attend?

This training is aimed at staff at museums, art galleries and heritage sites who are interested in making their organisations more welcoming to families with SEND.


Kids in Museums

Creating sensory backpacks for families with Special Educational Needs and Disabilities (SEND)

General admission plus recording

General admission

Recording only

Freelancer

Chesterfield

CPD Accredited, Interactive Half Day Course<h2 fr-original-style="" style="box-sizing: border-box;">Two courses to choose from, a 2 hour and a 3.5 hour course, both going into depth as to what dyslexia is, how it effect people as they&#39;re growing up, and how it effects them as adults. We also look at what specific strengths those with dyslexia have (dyslexic thinking), and how to help them in the workplace and daily life with the parts they struggle with.</h2><h2 fr-original-style="" style="box-sizing: border-box;">Course Contents:</h2><ul fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" style='margin: 0cm 0cm 8pt 18pt; line-height: 107%; font-size: 15px; font-family: "Century Gothic", sans-serif; border-top: none; border-right: none; border-bottom: none; border-image: initial; border-left: 1pt solid rgb(68, 114, 196); padding: 0cm 0cm 0cm 6pt; box-sizing: border-box;' fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:18.0pt;line-height:107%;font-size:15px;font-family:"Century Gothic",sans-serif;border:none;border-left:solid #4472C4 1.0pt;padding:0cm 0cm 0cm 6.0pt;'><ul style="list-style-type: disc; margin-left: 8px; box-sizing: border-box;" fr-original-style="list-style-type: disc;margin-left:8px;"><li fr-original-style="" style="box-sizing: border-box;">Statistics</li><li fr-original-style="" style="box-sizing: border-box;">Causes of dyslexia</li><li fr-original-style="" style="box-sizing: border-box;">What is dyslexia</li><li fr-original-style="" style="box-sizing: border-box;">Co-morbidities</li><li fr-original-style="" style="box-sizing: border-box;">The effects of dyslexia in childhood</li><li fr-original-style="" style="box-sizing: border-box;">The effects of dyslexia in adulthood</li><li fr-original-style="" style="box-sizing: border-box;">Strengths in people with dyslexia</li><li fr-original-style="" style="box-sizing: border-box;">Supporting people with dyslexia</li></ul></div></ul>

CPD Accredited, Interactive Half Day Course
Two courses to choose from, a 2 hour and a 3.5 hour course, both going into depth as to what dyslexia is, how it effect people as they're growing up, and how it effects them as adults. We also look at what specific strengths those with dyslexia have (dyslexic thinking), and how to help them in the workplace and daily life with the parts they struggle with.
Course Contents:
Statistics
Causes of dyslexia
What is dyslexia
Co-morbidities
The effects of dyslexia in childhood
The effects of dyslexia in adulthood
Strengths in people with dyslexia
Supporting people with dyslexia



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