This Plumbing bundle includes 1 best selling Quality Licence Scheme -endorsed course with 5 additional-accredited course, expert assistance and course assessment. Enjoy 12 months access to this bundle of courses FREE of charge and master a range of in-demand professional skills to advance your career. No hidden costs - simply enrol this bundle today. This premium bundle package includes: Quality Licence Scheme-endorsed Online Course - Accredited 5 additional courses - Workplace Health and Safety Advanced DiplomaManual Handling Level 2COSHH Training for AssessorsFire Risk AssessorTime Management Training - Online Course Dedicated tutor support and 24/7 customer support are available to all students with this premium quality bundle training. Get the help you require and the answers to all your queries throughout the comprehensive syllabus. This premium online bundle ensures your professional development with Quality Licence Scheme & accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. With this bundle program, success becomes a lot easier that enables you to monetise your skills. This bundle is designed for both part-time and full-time students and can be completed at a pace that suits your learning style. Why People Enrol this Plumbing bundle From One Education: Receive an Quality Licence Scheme-endorsed certificate upon successful completion of this course 5 additional courses to enrich your knowledge and skills Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to the course content for a full year Complete the bundle at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course Course Curriculum: Curriculum breakdown: Module 1: The UK Standards for Plumbing What is an approved plumber? What happens next? Water Supply Regulations External Pipework Depth of pipe underground Insulation and protection Fixing of water fittings Stop valves to premises Drinking water tap Mixer taps (single/bi-flow) Unvented hot water system Cold water storage cistern General Requirements Module 2: The Basic Components Pipes Supply Tubes Supply Fittings Drain and Vent Fittings Module 3: The Plumbing Tools Tools that plumbers use Module 4: Principles of Effective Plumbing Systems Water supply goals Liquid waste disposal goals Plumbing Goals Module 5: The Home Plumbing System Typical Home Plumbing System Water Supply System Drain-Waste-Vent System Module 6: Plumbing Fixtures Toilets Kitchen Faucets Kitchen Drains & Traps Dishwashers Food Disposers Water Heaters Bathroom Faucets Shower Kits Custom Shower Bases Alcove Bathtubs 3-Piece Tub Surrounds Sliding Tub Doors Bidets Urinals Water Softeners Hot Water Dispensers Icemakers Pot Fillers Reverse-Osmosis Water Filters Freezeproof Sillcocks Pedestal Sinks Wall-Hung Vanities Vessel Sinks Integral Vanity Tops Kitchen Sinks Undermount Sinks Standpipe Drains Module 7: Plumbing Installations Installation Basics Plumbing Routes Master Bath Basement Bath Half Bath Kitchen New Gas Lines Module 8: Plumbing Repairs Common Toilet Problems Toilet Flanges Toilet Drain Lines Sinks Sprayers & Aerators Repairing Leaks Tubs & Showers Sink Drains Branch & Main Drains Branch Drains & Vents Main Stacks Supply Lines Burst Pipes Noisy Pipes Module 9: Materials & Skills Materials Copper Working with Rigid Plastic Pipe Working with Outdoor Flexible Plastic Pipe Working with Cross-Linked Polyethylene (PEX) Working with Galvanized Iron Working with Cast Iron Pipe Fittings Installing Shutoff Valves Repairing Valves & Hose Bibs Using Compression Fittings Gas Pipe & Fittings Module 10: Glossary and Appendix Definition of the Terms Used in the Course Appendix: Metric Conversion Charts ***Workplace Health and Safety Diploma*** Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work ***Manual Handling Level 2*** Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques ***COSHH Training for Assessors*** COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures ***Fire Risk Assessor*** Module 01: Introduction to Fire Safety Module 02: Fire Safety Legislation Module 03: Measures of Fire Safety Module 04: Fire Emergency Evacuation Procedures ***Time Management Training - Online Course*** Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks How is the bundle assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the bundle, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Note that learners residing outside the UK have to pay a £10 postage charge. For Additional Courses For the additional Quality Licence Scheme endorsed certificates from the additional courses, you have to pay the fees based on level of each course: No Level- £29 Level 1 - £29 Level 2 - £59 Level 3 - £69 Level 4 - £79 Level 5 - £99 Level 6 - £109 Level 7 - £119 CPD Accredited Certification from One Education After successfully completing the courses under this bundle, you will also qualify for CPD Accredited Certificates for each of the courses. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post at £15. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the Plumbing bundle today and increase your professional skillset from the comfort of your home! Requirements There are no formal entry requirements for this course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path This course is designed to help you get the job of your dreams, or even that promotion you've been waiting for a long time. Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our essential training. Certificates Certification of Completion Digital certificate - Included Free PDF certificate.
Level 4 Diploma | FREE QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 140 CPD Points | CPD Accredited
This online course covers how technical communicators can use Generative Artificial Intelligence to help them: Be more efficient Create better deliverables for their users We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course. The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content. Why attend this course? Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do. By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project. Who is this course for? This course is for people who have some experience of technical writing, and who want to improve their skills. What will I learn? You’ll learn and practice: What are AI technologies and their relevance to technical writing? Career opportunities and threats How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production. How to work more efficiently. How to work more effectively. The course does not go into much detail about using generative AI to create images, audio or videos. Learning Materials The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. The course is roughly equivalent to a 1.5 days long classroom course. Examples The modules describe practical examples and techniques you can use right away. Demonstrations The modules contain demonstrations of the techniques and tools when they’re applied to technical writing. Exercises You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Introduction Introduction (0:56) ChatGPT and AI Basics What do the buzzwords mean? (18:19) Using ChatGPT and similar tools - Software and Websites (15:30) Prompt Engineering (17:23) Why use generative AI? Why use generative AI? (5:37) The limitations of Large Language Models (LLMs) and AI systems (7:48) Data security (10:09) Legal considerations (2:59) Quiz Section summary Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
Learn how to create a digital and data transformation strategy, using system thinking.
Register on the Business and Data Analytics for Beginners today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Business and Data Analytics for Beginners is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Business and Data Analytics for Beginners Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Business and Data Analytics for Beginners, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Business and Data Analytics Introduction to Business and Data Analytics 00:07:00 Where are Insights Business Analytics Being Used 00:11:00 Problem Framing Process 00:11:00 Section 02: Business Process Model Business Process Modelling 00:10:00 Outcome of the First Step 00:06:00 Outcome of the Second Step 00:07:00 Data Understanding 00:07:00 How Do You Exploit Data that no One Else Has? 00:10:00 Informational System Usually 00:08:00 Section 03: Working on Data Data Preparation 00:04:00 Evaluation 00:05:00 Deployment 00:07:00 Major Health Insurance Company 00:09:00 Process 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Level 1 Award in Motor Vehicle Studies is designed to encourage and enable learners who have an interest in this area of study to acquire knowledge and skills to aid progression to further study or employment.
Properly employed and supported, TRiM Practitioners can make a significant contribution to staff welfare by offering structured peer support and TRiM assessments to colleagues. TRiM practitioners are trained to identify the risk factors for the development of post traumatic stress and to know when to signpost colleagues to professional support.
Overview Improve your knowledge of the English language and pronunciation and practice your speaking and vocabulary with our video lessons and with live face to face with the trainer online and In-Class. Choose your English course level from our wide range of english courses and start learning online today. Take any of our high quality online English lessons with the highlu experienced trainer and improve your English speaking skills along with your grammar, reading and writing. Start by taking our English lessons to help you find your level and increase your communication skills also find lessons and resources to improve your English skills. Throuh this course you will get more practice to improve your general English with our extended listening and reading materials and online trainer led training. Improve your the grammar and vocabulary and support your learning.
Getting Started The CMI Level 5 Diploma in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. The CMI Level 5 Diploma in Management and Leadership is an extensive course focusing on improving your capabilities and core management skills such as planning, problem-solving, leadership, strategy, communication, conflict, resource management and organisation. You'll develop the core strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. Achieving the CMI Level 5 Diploma in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Fast Track to Chartered Manager status. You will be eligible to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing the course and with 3+ years of experience in a managerial role. Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must: Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Diploma to level 6 or 7 Diploma) Progression to Bachelor Degree Top Up in Business Management. Why gain a CMI Qualification? This online CMI Level 5 Diploma in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Diploma is perfect for you if you want to increase your opportunities for obtaining a middle management position. The substantial leadership skills and knowledge you'll develop with this course will be remarkably effective. You can fast-track to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing the CMI Level 5 Diploma in Management and Leadership course and with at least three years of experience in a managerial role. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Diploma in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete a combination to a minimum of 370 TUT hours, 37 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511 and learners taking 526 cannot select 501 or 502. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT2- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT3- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT4- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT5- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT6- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT7- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT8- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT9- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT10- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT11- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT12- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT13- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT14- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT15- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. UNIT27- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.