If you’re responsible for handling, preparing, or serving food, you already know that safety isn’t just a good idea—it’s the foundation of everything. This CPD Accredited Level 2 Food Safety bundle brings together three essential courses designed to help you stay sharp, informed, and confidently compliant with the latest hygiene and food handling standards. Whether you’re in catering, hospitality, retail, or manufacturing, this bundle offers the knowledge needed to help keep food safe and customers smiling (ideally with a full stomach). Delivered entirely online, this flexible, fuss-free bundle is built for those who want clarity without the clutter. Each course is structured to take you through key food safety principles, allergen awareness, and hygiene regulations—without the waffle. CPD-certified and professionally written, it’s suitable for individuals or teams looking to stay in line with UK food safety requirements while avoiding unnecessary jargon. No fluff, no filler—just straight-talking content that gets the job done. These comprehensive courses are available in this Level 2 Food Safety - CPD Accredited 3 Courses Bundle Course 01: Level 2 Food Safety Course 02: Food Allergen Awareness Training Course 03: Food Labelling Regulations Training ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Food Hygiene and Safety: Legislation Module 02: Bacteria and Microbiological Hazards Module 03: Physical, Chemical and Allergenic Hazards Module 04: Food Storage Module 05: Display and Service for Maintaining Food Safety and Hygiene Module 06: Personal Hygiene Module 07: HACCP and Food Premises Module 08: Cleaning Module 09: Reopening and Adapting Your Food Business During COVID-19 Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Level 2 Food Safety - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Level 2 Food Safety - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Level 2 Food Safety - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Level 2 Food Safety - CPD Accredited 3 Courses Bundle training.
Struggling to understand the shifting moods, emotional highs, and depressive lows of bipolar disorder? This CPD-accredited course bundle offers a thoughtful and informed deep dive into the complexities of bipolar disorder, how it intersects with depression, and what therapeutic approaches look like from a psychotherapist’s perspective. Through a trio of structured courses—Bipolar Disorder, Psychotherapist Training, and Depression Counselling—you’ll explore diagnosis, behavioural patterns, and key psychological frameworks, all designed to build confidence in navigating the subject matter with clarity. Whether you're supporting someone with bipolar disorder, working in a mental health setting, or simply wish to learn more with a purpose, this bundle helps illuminate the landscape without fluff or filler. It’s informative, relevant, and delivered with professional insight. No vague jargon. No mystical promises. Just accessible knowledge grounded in theory and thoughtful instruction—wrapped in an engaging format that doesn’t feel like wading through a psychology textbook from 1974. Course 01: Bipolar Disorder Course 02: Psychotherapist Training Course Course 03: Depression Counselling Diploma **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Bipolar Disorder Module 01: Mental Illness Module 02: Bipolar Disorder Module 03: Associated Problems That Frequently Co-occur with Bipolar Disorder Module 04: Strategies for Managing Symptoms of Bipolar Disorder Module 05: Social Inclusion Module 06: Caring for and Helping Someone with Bipolar Disorder Module 07: Challenges for Those with Bipolar Across the Lifespan Module 08: Risk and Bipolar Experience Module 09: Treatment and Medication for Bipolar Disorder Module 10: Psychotherapy for Bipolar Disorder Module 11: Raising Awareness About Bipolar Disorder Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Bipolar Disorder Awareness - CPD Accredited 3 Courses Bundle training.
Overview This School Administrator course will unlock your full potential and will show you how to excel in a career in School Administrator. So upskill now and reach your full potential. Everything you need to get started in School Administrator is available in this course. Learning and progressing are the hallmarks of personal development. This School Administrator will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your School Administrator skills to help you advance your career. Acquire a comprehensive understanding of various School Administrator topics and tips from industry experts. Learn in-demand School Administrator skills that are in high demand among UK employers, which will help you to kickstart your career. This School Administrator course covers everything you must know to stand against the tough competition in the School Administrator field. The future is truly yours to seize with this School Administrator. Enrol today and complete the course to achieve a School Administrator certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the School Administrator course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the School Administrator course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the School Administrator course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This School Administrator is suitable for anyone aspiring to start a career in School Administrator; even if you are new to this and have no prior knowledge on School Administrator, this course is going to be very easy for you to understand. And if you are already working in the School Administrator field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this School Administrator course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This School Administrator course has no prerequisite. You don't need any educational qualification or experience to enrol in the School Administrator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online School Administrator course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum School Administrator Module-01: Introduction to School Administration 00:12:00 Module-02: Types of Schools In The UK 00:15:00 Module-03: Workplace Development 00:12:00 Module-04: Creating and Maintaining a School Culture 00:13:00 Module-05: Educational Administration and Management 00:11:00 Module-06: Safeguarding Students 00:14:00 Module-07: Child Development 00:13:00 Module-08: Serious Behavioural Issues and Problems of Students 00:12:00 Module-09: Managing School Premises 00:10:00 Module-10: Safety and Maintenance As an Administrator 00:08:00 Module-11: Self-Management and Dealing with Stress 00:13:00
Overview of HR Management Training Join our HR Management Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The HR Management Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The HR Management Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This HR Management Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this HR Management Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR Management Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This HR Management Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the HR Management Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this HR Management Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Human Resource Module 1: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 :Employee Termination Module 08 :Employee Termination 00:15:00 Module 09: Employer Record and Statistics Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law Module 10: Essential UK Employment Law 00:26:00 Mock Exam Mock Exam - HR Management 00:20:00 Final Exam Final Exam - HR Management 00:20:00
Overview of Office Administration With over 4 million people working in administrative roles, office administration is a growing field full of opportunities in the UK. This office administration course equips you with the essential skills like time management, business writing, communication, and organisation needed to thrive as an administrative professional. You'll gain practical insights into managing office tasks, interacting with staff and clients, and problem-solving issues that arise. With dedicated modules on skills like writing, communication, and stress management, this comprehensive course readies you for diverse administrative and secretarial jobs across sectors. Invest in your potential. Become the backbone of success. Enrol today and unlock the thriving world of Office Administration in the UK! Get a Quick Look at The Course Content: This Office Administration Course will help you to learn: Employ advanced communication skills to thrive in any business environment. Implement organisational strategies to ensure efficiency and productivity. Master negotiation techniques to secure advantageous outcomes. Manage stress effectively to maintain a healthy work-life balance. Develop leadership qualities to excel in your chosen career path. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Administration. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Administration course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals seeking a rewarding career in Office Administration. Existing professionals looking to refine their skills and climb the ladder. Business owners are eager to empower their teams with essential administrative expertise. Anyone seeking to enhance their organisational and communication skills for personal growth. Requirements You don't need any educational qualification or experience to enrol in the Office Administration course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path This UK-focused Office Administration course paves the way for a diverse range of rewarding careers, including: Executive Assistant - £32,000 to £48,000/year. Office Manager - £18,000 to £38,000/year. Sales Administrator - £17,000 to £28,000/year. Receptionist - £16,000 to £24,000/year. Customer Service Advisor - £18,000 to £26,000/year. Course Curriculum Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Assignment Assignment - Office Administration 00:00:00
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Highlights of the Course Course Type: Online Learning Duration: 8 Hours 19 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about mathematics Understand the core competencies and principles of mathematics Explore the various areas of mathematics Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert math teacher Math Techniques Course Master the skills you need to propel your career forward in mathematics. This course will equip you with the essential knowledge and skillset that will make you a confident math teacher and take your career to the next level. This comprehensive math techniques course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this math techniques course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective mathematics practice and equip you with the essential skills, confidence and competence to assist you in the mathematics industry. You'll gain a solid understanding of the core competencies required to drive a successful career in mathematics. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for math teacher or for people who are aspiring to specialise in mathematics. Enrol in this math techniques course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive math techniques course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this mathematics can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This math techniques course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This math techniques course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This math techniques course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 How to take up this course? 00:02:00 Times Tables Times Tables mentally-1 00:09:00 Times Tables mentally -2 00:10:00 Times Tables mentally -3 00:12:00 Addition (using World's Fastest Technique) Left to right addition Part 1 00:11:00 Left to right addition Part 2 00:04:00 Left to right addition Part 3 00:13:00 Addition by Dropping Ten's and Grouping Methods Fastest method to add single digit numbers 00:07:00 Fastest method to add two digit numbers 00:03:00 Fastest method to add any digit numbers 00:07:00 Addition by grouping to ten's method single digit numbers 00:04:00 Addition by grouping to ten's method two digit numbers 00:06:00 Addition by grouping to ten's method three digit numbers 00:03:00 Subtraction (Using World's Fastest Technique) Left to Right Subtraction Part 1 00:08:00 Left to Right Subtraction Part 2 00:10:00 Left to Right Subtraction Part 3 00:09:00 Left to Right Subtraction Using Nikhilam Sutra 00:09:00 Multiplication Tricks By 11,22,33 Multiplying any digit number by 11,22,33 etc 00:11:00 Remainder Trick by 9 Finding remainder when a number of any digits is divided by 9 00:04:00 Multiplication Tricks for Numbers near to Base Finding product of two numbers close to base number like 99992 à 99994 00:13:00 Multiplication of Numbers above the base 100 like 10003 à 10001 etc 00:07:00 Multiplication of numbers one above the base and the other less than the base 00:06:00 Multiplication Tricks by 9, 99, 999, 9999 etc. Multiplying any digit number by series of 9; 99 ; 99999 etc continuation 00:06:00 Multiplying any digit number by series of 9; 99 ; 999 ; 99999 Part 3 00:06:00 Multiplication Short Tricks by 5,25,125 Multiplying any digit number by 5 , 25 and 125 very fast with in 2 seconds 00:08:00 Multiplication by Vertically & Crosswise Multiplying two digit numbers using â Vertically and Crosswiseâ 00:05:00 Multiplying three digit numbers using â Vertically and Crosswiseâ 00:05:00 Multiplying four digit numbers using Vertically and Crosswise 00:08:00 Multiplying different digit numbers using Vertically and Crosswise 00:05:00 Division Tricks by Nikhilam Technique of vedic Math Division by 9 in 2 seconds 00:05:00 Division by 9 continuesâ¦â¦ 00:06:00 Division by Nikhiliam Sutra in single line in 2 seconds 00:14:00 Straight Division Technique Straight Division by Vedic Math 00:08:00 Division by two-digit number 00:07:00 Division by three-digit number 00:06:00 Division - when answers are decimals 00:12:00 Division by three or four digit numbers 00:09:00 Straight Division- Two special problems 00:07:00 Squaring Numbers Tricks Squaring numbers that end in 5 using Vedic Mathematics 00:04:00 Easiest method of Finding squares of 1 to 100 00:06:00 Squaring two digit numbers mentally Using Vedic Math technique 00:09:00 Squaring three digit numbers mentally Using Vedic Math technique 00:07:00 Tricks of Finding Cubes of Numbers Finding the cube of any two digit number with in a few seconds 00:09:00 Square Roots and Cube Roots Tricks Approximation method of finding square root of perfect squares numbers 00:12:00 finding approximate value of square root of numbers which are not perfect square 00:08:00 Approximation method of finding cube root of numbers which are perfect cubes 00:03:00 Finding approximate value of cube root of numbers which are not perfect cube in 00:07:00 Tricks of Counting Squares, Rectangle and Triangles Short tricks to count Number of Squares in given figure 00:05:00 Short tricks to count Number of Rectangles in given figure 00:02:00 Short tricks to count Number of Triangles in given figure 00:04:00 Tricks of Finding Day of the Week (Calender) Finding Day of the week when any date is given in 2 Seconds 00:11:00 Digital Sum Tricks of Finding Answers in Multiple Choice Problems Digital sum of a number 00:05:00 How to apply Digital sum technique in different operations? 00:13:00 Simplification problems using Digital sum -1 00:07:00 Simplification problems using Digital sum -2 00:06:00 Simplification Short Cuts For Complicated Fractions and Square Root Problems Simplification short tricks of complex fractions 00:10:00 Simplification short tricks of fraction series-1 00:07:00 Simplification short tricks of fraction series-2 00:04:00 Simplification short cuts for complicated square root problems 00:09:00 Assessment Assessment - Math Techniques 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 6 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain extensive knowledge of different types of stress and anxiety. Understand how to stop worrying and how to be happy. Learn how to cope with stress and anxiety. Learn about acceptance and commitment therapy. Know how to define your list of values and core beliefs. Psychology Training for Stress, Anxiety and Panic Attacks Online Course This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in psychology. Equip yourself with the essential knowledge and skillset that make you a confident psychologist and take your career to the next level. This comprehensive psychology: stress, anxiety and panic attacks online course is designed to help you reach your professional goals.The skills and knowledge that you will gain through studying this psychology: stress, anxiety and panic attacks online course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Psychology - Stress, Anxiety and Panic Attacks Course at QLS Level 4 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive psychology: stress, anxiety and panic attacks online course will teach you the theory of effective psychology practice and equip you with the essential skills, confidence and competence to assist you in the psychology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in psychology. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive psychology: stress, anxiety and panic attacks online course is designed for psychology professionals who are aspiring to specialise in psychology. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.This Psychology - Stress, Anxiety and Panic Attacks Course at QLS Level 4 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive psychology course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this child psychology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence and open your doors to a wide number of professions within your chosen sector. Entry Requirements This course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction About the Instructor 00:03:00 About the Course 00:06:00 "The Worry-World" Why We Worry So Much - Part 1 00:08:00 Why We Worry So Much - Part 2 00:05:00 Why it is Easier to Be 'Unhappy' Than 'Positive and Happy' - PART 1 00:08:00 Why it is Easier to be 'Unhappy' Than 'Positive and Happy' 00:10:00 What is 'Stress', 'Anxiety', and 'Panic Attack' 00:06:00 Let's learn about 'Stress What is 'Stress' and 'Do We All have it'. - PART 1 00:07:00 What is 'Stress' and 'Do We All have it'. - PART 2 00:07:00 How does 'Stress' Affect Us - PART 1 00:08:00 How Does 'Stress' Affect Us - PART 2 00:07:00 Personality Types & Genetics - PART 1 00:04:00 Personality Types & Genetics - PART 2 00:02:00 Coping Mechanisms: Inability to Manage Stress 00:11:00 How to Cope with Stress and Anxiety Coping Mechanisms: 'Emotion Solving' Vs 'Problem Solving' Strategies 00:12:00 Coping Mechanisms: Addictions & Mental Health 00:14:00 'Good Stress' Vs 'Bad Stress' (Eustress Vs Distress) 00:09:00 When 'Stress' becomes 'Burn Out' - PART 1 00:08:00 When 'Stress' becomes 'Burn Out' - PART 2 00:04:00 Let's learn about 'Anxiety' Anxiety is a 'Stress Response' - PART 1 00:06:00 Anxiety is a 'Stress Response' - PART 2 00:10:00 Does 'Stress' Cause Panic Attacks. 00:07:00 How to Deal With Excessive Worry about Your Health. PART 1 00:04:00 How to Deal With Excessive Worry about Health. PART - 2 00:05:00 How to Deal With Excessive Worry about Your Health. PART 3 00:02:00 The Anxiety Disorders in nutshell Generalised Anxiety Disorder (GAD) 00:10:00 Social Anxiety Disorder - PART 1 00:05:00 Social Anxiety - PART 2 00:05:00 Obsessive-Compulsive Disorder (OCD) - PART 1 00:04:00 Obsessive - Compulsive Disorder (OCD) - PART 2 00:05:00 Let's learn about 'Panic Attacks' Learn to Recognize 'Panic Attack' Symptoms 00:07:00 The Most Effective Methods for Stopping 'Panic Attack' 00:05:00 What is 'Panic Disorder': Diagnosis and Treatment - PART 1 00:06:00 What is 'Panic Disorder': Diagnosis and Treatment - PART 2 00:02:00 The Natural Ways of Boosting Serotonin (The 'Happiness Hormone') - PART 1 00:08:00 The Natural Ways of Boosting Serotonin - PART 2 00:02:00 The Obvious (and Not So Obvious) Reasons for Panic Attacks 00:07:00 The Interesting Facts & Theories about 'Panic Attacks' and 'Anxiety' - PART 1 00:07:00 The Interesting Facts & Theories about 'Panic Attacks' and 'Anxiety' - PART 2 00:05:00 The tools that you can use for 'Stress and A'nxiety Management How 'Breathing' can help with the Mind-Shift 00:08:00 'The 3-3-3 Rule' for Anxiety Management 00:09:00 CBT Techniques for Dealing with 'Anxiety' - PART 1 00:09:00 CBT Techniques for Dealing with 'Anxiety' - PART 2 00:05:00 REBT Tools for Managing Anxiety 00:10:00 Food and Drinks to Add and to Avoid - PART 1 00:05:00 Food and Drinks to Add and to Avoid - PART 2 00:08:00 Food and Drinks to Add and to Avoid - PART 3 00:09:00 HOW TO STOP WORRYING AND BE HAPPY? How to Use 'Mindfulness' for More Peaceful Living 00:00:00 How to Use 'Mindfulness' - PART 2 00:02:00 Acceptance & Commitment Therapy for Reducing Anxiety and Building Positive Mind 00:08:00 ACT PART 2 00:07:00 BONUS LECTURE Defining Your List of Values and Core Beliefs 00:07:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00