The Library and Information Science course offers a deep dive into the evolving landscape of information management, blending traditional library principles with modern digital innovations. This course explores how information is organised, accessed, and managed across various platforms, including digital and virtual libraries. Students will gain valuable insights into the roles and responsibilities of information professionals, understanding how they navigate the demands of policy, legislation, and human resource functions within library settings. The curriculum is designed to sharpen knowledge of data management and information services, preparing learners for diverse roles within this dynamic field. Through engaging modules covering everything from information organisation to the challenges faced by data librarians, this course provides a well-rounded understanding of the sector’s current trends. It is ideal for those looking to broaden their expertise in library science without needing to attend in person. Whether you are starting a career in information management or enhancing existing knowledge, this course presents relevant concepts and practices that reflect today’s information environment and its ongoing developments. Course Curriculum: Module 01: Introduction to Library and Information Science Module 02: Information Science: A Service Perspective Module 03: Information Professionals on the Job Module 04: Information Policy Module 05: Information Organisation Module 06: The Data Librarian Module 07: Human Resources Functions in the Library Module 08: Digital and Virtual Libraries Module 09: Library Legislation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Library and Information Science - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Library and Information Science - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Library and Information Science - CPD Accredited training.
All settings where children and young adults are present require safer recruitment practices. For example, when hiring and supervising new employees, it is important to understand how to make sure they are safe to work with children. This begins with a thorough safer recruitment process that ensures that the people you hire have the same child protection attitudes and values as you do. Learning Objectives After completing this Safer Recruitment Course, the learner will be able to: Understand the fundamentals of Safer Recruitment. Make the job description and application pack. Know the interview process. Shortlist candidates, contact referees and review disclosures. Gain a thorough understanding of Pre-Appointment and DBS Checks. Understand the induction process and maintain a safe workplace. Why choose this Safer Recruitment course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Course Curriculum Module 1: Introduction to Safer Recruitment Module 2: Step 1: Create the Job Description and Application Pack Module 3: Step 2: Shortlist Candidates, Contact Referees and Review Disclosures Module 4: Step 3: Interview Shortlisted Candidates Module 5: Step 4: Pre-Appointment and DBS Checks Module 6: Step 5: The Induction Process and Maintaining a Safe Workplace Assessment Method After completing Safer Recruitment Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification After completing the Safer Recruitment course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £15. Who is this course for? This Safer Recruitment Course is ideal for anyone in charge of hiring and/or supervising new staff members who work with children and young people. This applies whether you are hiring full-time, part-time, or volunteer employees. All settings where children and young people are present, including activity centres, nurseries, sports clubs, private tutors, childminders, fostering agencies, and support services, must protect children and follow the safer recruitment process. Requirements To enroll in this Safer Recruitment Course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old
Safer Recruitment: Safer Recruitment Training Course All settings where children and young adults are present require safer recruitment: safer recruitment practices. For example, when hiring and supervising new employees, it is important to understand how to make sure they are safe to work with children. This begins with a thorough safer recruitment: safer recruitment process that ensures that the people you hire have the same child protection attitudes and values as you do. Throughout this Safer Recruitment Training Course, you will learn about best practices in the recruitment process. You will learn how to check suitability throughout the hiring process, from selection to a recruit starting in a role. The Safer Recruitment: Safer Recruitment Training Course covers the various checks that must be performed when hiring someone new to work with children, such as DBS checks, overseas checks, and eligibility to work in the UK. Why choose this Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Course. Main Course: Safer Recruitment Training Course Free Courses Course 01: Level 4 Logistics Management Course 02: Level 3 Dyslexia Awareness Course 03: HR and Payroll Management Special Offers of this Safer Recruitment: Safer Recruitment Training Course This Safer Recruitment: Safer Recruitment Training Course includes a FREE PDF Certificate. Lifetime access to this Safer Recruitment: Safer Recruitment Training Course Course Instant access to this Safer Recruitment: Safer Recruitment Training Course Course 24/7 Support Available to this Safer Recruitment: Safer Recruitment Training Course Safer Recruitment: Safer Recruitment Training Course Learning Objectives After completing this Safer Recruitment Training Course, the learner will be able to: Understand the fundamentals of Safer Recruitment. Make the job description and application pack. Know the interview process. Shortlist candidates, contact referees and review disclosures. Gain a thorough understanding of Pre-Appointment and DBS Checks. Understand the induction process and maintain a safe workplace. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Safer Recruitment Training course. Who is this course for? Safer Recruitment: Safer Recruitment Training Course This Safer Recruitment Training Course is ideal for anyone in charge of hiring and/or supervising new staff members who work with children and young people. This applies whether you are hiring full-time, part-time, or volunteer employees. All settings where children and young people are present, including activity centres, nurseries, sports clubs, private tutors, childminders, fostering agencies, and support services, must protect children and follow the safer recruitment: Safer Recruitment process. Requirements Safer Recruitment: Safer Recruitment Training Course To enrol in this Equality and Diversity: Equality and Diversity Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Safer Recruitment: Safer Recruitment Training Course. Be energetic and self-motivated to complete our Safer Recruitment: Safer Recruitment Training Course. Basic computer Skill is required to complete our Safer Recruitment: Safer Recruitment Training Course. If you want to enrol in our Safer Recruitment: Safer Recruitment Training Course, you must be at least 15 years old.
Heating, Ventilation & Air Conditioning (HVAC) Technician Course Online If any individuals in the UK can get into a lucrative career path with competitive salaries, you are cordially welcome to our Heating, Ventilation & Air Conditioning (HVAC) Technician Course. This Heating, Ventilation & Air Conditioning (HVAC) Technician Course provides an overview of HVAC, its systems, and the selection process. Also, the Heating, Ventilation & Air Conditioning (HVAC) Technician Course explains all the fundamentals of heating and psychrometrics. Moreover, our Heating, Ventilation & Air Conditioning (HVAC) Technician Course is perfect for learning the HVAC industry's safety and duct systems. To enhance your potential growth in this dynamic industry, join our Heating, Ventilation & Air Conditioning (HVAC) Technician Course quickly. [ Note: Free PDF certificate as soon as completing Heating, Ventilation & Air Conditioning (HVAC) Technician Course] Heating, Ventilation & Air Conditioning (HVAC) Technician This Heating, Ventilation & Air Conditioning (HVAC) Technician Course consists of 06 modules. Who is this course for? Heating, Ventilation & Air Conditioning (HVAC) Technician Course Take advantage of the Heating, Ventilation & Air Conditioning (HVAC) Technician Course if you want to hone your abilities while preparing for the career you want! Requirements Heating, Ventilation & Air Conditioning (HVAC) Technician Course To enrol in this Take advantage of the Heating (HVAC) Technician Course if you want to hone your abilities while preparing for the career you want! Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Heating (HVAC) Technician Course. Be energetic and self-motivated to complete our Heating (HVAC) Technician Course. Basic computer Skill is required to complete our Heating (HVAC) Technician Course. If you want to enrol in our Heating (HVAC) Technician Course, you must be at least 15 years old. Career path Heating, Ventilation & Air Conditioning (HVAC) Technician Course Our Heating, Ventilation & Air Conditioning (HVAC) Technician Course provides a privilege in the HVAC technician, HVAC engineer, HVAC sales representative, and other relevant sectors with a handsome salary.
The Manual Handling - CPD Accredited Course is designed to provide individuals with essential knowledge and awareness of safe manual handling practices. Whether you're new to the topic or looking to refresh your understanding, this course ensures that you gain the necessary skills to mitigate risk while handling objects in various environments. Focusing on reducing injury through correct posture and technique, this course is a must for anyone engaged in lifting, carrying, or moving items as part of their daily tasks. Throughout the course, learners will delve into key concepts surrounding manual handling, from the fundamentals of body mechanics to understanding the common hazards associated with improper handling. The course empowers you to recognise potential risks and take steps to safeguard both yourself and those around you. With CPD accreditation, this course meets professional development standards, ensuring you gain a credible certification that will add value to your career, proving your commitment to maintaining a safe workplace environment. Good luck! ________________________________________________________________________ Key Features: CPD Certified Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Family Support Work Module 02: Solving Family Issues - Part 1 Module 03: Solving Family Issues - part 2 Module 04: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Legislation, Policy and Guidance Module 07: Understanding Child Development Module 08: Caring for Children Module 09: Healthy Food, Healthy living Module 10: Keeping Children Healthy & Safe Module 11: Child Protection Module 12: Coronavirus: The Outbreak Module 13: Sources, Symptoms & Spreading of the Coronavirus Module 14: The Vaccine, the Treatments and the Prevention of Nov Corona ________________________________________________________________________ Complete Career Guide for Family Support Worker Course - Level 3 CPD Accredited (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Family Support Worker. In addition to mastering the essentials of Family Support Worker, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Family Support Worker. Your dream career starts here! List of career guide courses included in Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Analyze and address family issues with effective problem-solving skills. Apply safeguarding principles in assessing and providing help to families. Interpret legislation, policies, and guidance relevant to family support work. Demonstrate understanding of child development and effective child care. Promote healthy living and nutrition for the well-being of families. Implement child protection measures, including awareness of the impact of COVID-19. ________________________________________________________________________ Accreditation All of our courses, including the Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Family Support Worker Course - Level 3 CPD Accredited With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become Family Support Workers. Professionals in social care seeking career enhancement. Parents interested in understanding child development and care. Those involved in child protection initiatives. Individuals aiming to contribute during health crises like the COVID-19 pandemic. Career path Family Support Worker - £20K to 30K/year. Child Care Worker - £18K to 25K/year. Social Services Assistant - £22K to 28K/year. Community Outreach Worker - £24K to 32K/year. Health Educator - £25K to 35K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Sharpen your culinary leadership skills with our Kitchen Management course. Master safety, sanitation, menu creation, and strategic financial planning to excel as a kitchen manager. Dive into this all-encompassing guide to managing a high-functioning kitchen.
The Business Support Manager Course is designed to equip aspiring managers with a robust understanding of essential business functions and strategic management principles. Covering key areas such as financial reporting, budgeting, risk management, and investment planning, this course offers a detailed exploration of business processes and decision-making tools. It delves into critical topics including stakeholder analysis, supply chain management, and project oversight, preparing learners to navigate the complexities of modern business environments confidently. Beyond finance and operations, the course addresses communication skills, negotiation techniques, marketing fundamentals, and corporate governance, ensuring a well-rounded managerial perspective. With an emphasis on strategy formulation and implementation, alongside business law and consumer protection, learners gain the knowledge to contribute effectively to organisational growth. Whether you aim to sharpen your administrative capabilities or develop strategic insight, this course presents a structured pathway to broaden your managerial expertise while aligning with current business demands. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Accounting Concepts and Standards Module 02: Balance Sheet Module 03: Income statement Module 04: Financial statements Module 05: Cash Flow Statements Module 06: Understanding Profit and Loss Statement Module 07: Financial Budgeting and Planning Module 08: Introduction to Finance Module 09: Essential Skill for Financial Advisor Module 10: Financial Planning Module 11: Financial Risk Management and Assessment Module 12: Investment Planning Module 13: Business Processes Module 14: Ratio Analysis Module 15: Planning & Forecasting Operations Module 16: Ten Common Statistical Mistakes Module 17: Needs Assessment Module 18: Business Analysis Planning Module 19: Strategy Analysis Module 20: Stakeholder Analysis Module 21: Business Development and Succession Planning Module 22: Process Management Module 23: Supply Chain Management Module 24: Procurement & Purchasing Management Module 25: Project Management Module 26: Business Analysis Planning and Monitoring Module 27: Strategic Analysis and Product Scope Module 28: Quality Management Module 29: Negotiation Techniques Module 30: Communication Skills Module 31: Skills of an Effective Administrator Module 32: What is Marketing? Module 33: Common Marketing Types (I) Module 34: Common Marketing Types (II) Module 35: Business Etiquette Module 36: Introduction to Strategic Management Business Module 37: Corporate Governance Module 38: Industry Analysis Module 39: Strategy Formulation Module 40: Strategy Implementation Module 41: Building a Brand Module 42: Generating Success from the Customer Relationship Module 43: Understanding Business Law Module 44: Contract & Business Law Module 45: Consumer Law and Protection Module 46: Introduction to Human Resources Module 47: Business Proposal Writing Module 48: The Market System and the Circular Flow Model Module 49: Supply, Demand and Prices Module 50: Market Structure: Perfect Competition vs Monopoly Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
If you want to make a career switch, and want to be a Recruitment Consultant, but don't know where to start, then this Recruitment Consultant Diploma course can help you figure that out. This comprehensive course helps to develop the necessary skills and fundamental knowledge of the recruitment process. The course reveals what it takes to be a Recruitment Consultant and inform you about the insight into the business industry and ability required to handle the entire recruitment process as well as the techniques that help you cope with tense situations, and select the best candidates. Who is the course for? Individuals looking to start a new career in human resources or recruitment People who want to improve their skills and develop their career further in HR management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Recruitment Basics Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Recruitment Module One - Getting Started 00:15:00 Module Two - Introduction to Recruitment 00:30:00 Module Three - The Selection Process 00:30:00 Module Four - Goal Setting 00:30:00 Module Five - The Interview 00:30:00 Module Six - Types of Interview Questions 00:30:00 Module Seven - Avoiding Bias in Your Selection 00:30:00 Module Eight - The Background Check 00:30:00 Module Nine - Making Your Offer 00:30:00 Module Ten - Orientation and Retention 00:30:00 Module Eleven - Measuring the Results 00:30:00 Module Twelve - Wrapping Up 00:15:00 Managing Recruitment Module One - Getting Started 00:30:00 Module Two - Defining and Knowing the Position 01:00:00 Module Three - Hiring Strategy 01:00:00 Module Four - Lure in Great Candidates 01:30:00 Module Five - Filtering Applicants to Interview 01:00:00 Module Six - The Interview (I) 01:00:00 Module Seven - The Interview (II) 01:00:00 Module Eight - Selection Process (I) 01:00:00 Module Nine - Selection Process (II) 01:00:00 Module Ten - Making an Offer 01:00:00 Module Eleven - Onboarding 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recruitment - Interview Process History of the Interviewing Process 00:30:00 The Recruitment and Selection Process 00:15:00 Factors in the Hiring Process 00:15:00 Cost Analysis 00:15:00 Job Analysis and Position Profiles 00:30:00 Determining the Skills You Need 00:15:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Performance Assessments 00:30:00 Problems Recruiters Face 00:15:00 Interviewing Barriers 00:15:00 Non-Verbal Communication 00:15:00 Types of Questions 00:30:00 Case Study 00:15:00 Traditional vs. Behavioral Interviews 00:30:00 Other Types of Questions 00:15:00 The Critical Incident Technique 00:15:00 Listening for Answers 00:30:00 Difficult Applicants 01:00:00 Interview Preparation and Format 00:05:00 Other Interview Techniques 00:30:00 Scoring Responses 00:15:00 Checking References 00:30:00 Human Rights 00:15:00 Mock Exam Mock Exam- Recruitment Consultant Diploma 00:30:00 Final Exam Final Exam- Recruitment Consultant Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Description: The Effective Human Resource Administration - Video Training Course covers the effective and advanced techniques and methods of Human Resource (HR) administration. The purpose of the course is to prepare you to be an administrative officer in the Human Resource Department. The course covers the fundamentals of motivation, behavior, productivity, leadership, and communication ways so that you can deal with other employees efficiently. The course explains the fundamental of motivation through a detailed analysis of the theory of motivation. The course will also help you to judge the human behavior including both individual and group behavior. Besides these basic concepts, the course teaches the nature and benefits of the informal organization. You will learn about quality challenges, management, and participative approaches. The course includes a detailed session about job redesign, job enrichment, fundamentals of leadership, and the proper ways of appraising, communicating and rewarding. Finally, the course will guide you how to manage conflict and human relation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Effective Human Resource Administration - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Effective Human Resource Administration - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Effective Human Resource Administration Overview Effective HR Administration FREE 00:28:00 Fundamentals of Motivation Motivation - What is it 00:20:00 The Need Hierarchy 00:27:00 The Two-Factor Theory 00:29:00 The Practical Side of Rewards 00:34:00 Individual Behavior Opinions Really Count 00:08:00 The Individual 00:36:00 Interpersonal Behavior 00:24:00 Group Behavior Definition of a Group 00:13:00 Stages of Group Development 00:11:00 Intragroup Behavior 00:19:00 Intergroup Behavior 00:09:00 Team Building 00:42:00 The Informal Organization Nature of Informal Organization 00:34:00 Benefits of Informal Organization 00:09:00 Technology and People at Work The Evolution 00:21:00 Workplace Violence 00:26:00 Stressed Employees 00:14:00 Productivity and Quality Improvement Quality Challenges 00:13:00 Management 00:30:00 Participative Approaches 00:17:00 Job Redesign and Job Enrichment Work in America 00:09:00 Job Enrichment Principles 00:05:00 Challenges in Job Design 00:09:00 Fundamentals of Leadership Nature of Leadership 00:21:00 Common Behaviors 00:16:00 Contingency Leadership 00:22:00 The Next Decade 00:35:00 Internal Leaders 00:25:00 Developing, Appraising, and Rewarding Employees Integrating the Dimensions 00:20:00 Employee Development 00:27:00 Performance Appraisal 00:53:00 Communicating for Effectiveness Appraisal Problems 00:29:00 Technology's Impact 00:35:00 The Process 00:16:00 Managing Conflict and Change Effective Communications 00:33:00 Nature of Conflict 00:20:00 Nature of Change 00:25:00 Human Relations in Global Business Participation and Communication 00:13:00 Multinational Enterprise 00:22:00 Mock Exam Mock Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Final Exam Final Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00